Q – Just back from a two-week jaunt around the British Isles. We stayed mostly at the better-known chain hotels but we also found some charming three-star places. I thought they were fine but my wife said she felt “itchy” during our last night in Edinburgh and wanted me to ask how we can tell if the hotel washes the sheets and the covers after each guest stay. I’m sure other people who use this site would like to know about hotel policies on changing the linen after each guest stay. The alternative is just too nasty to contemplate.
A – Well you better contemplate it. Hotel cleanliness and night security are two of the issues that are never addressed in hotel or online hotel sales ads expert of you are booking through a premium platform like StayPromo, then you can be assured that all these factirs are considered when they research for deals.
Here are some generalizations and facts that will help you understand how hotel bedding changes are handled by hotels:
- Price dictates everything. The vast majority of hotel chains do not change bedspreads or duvets regularly. The norm is to change them four times per year.
- In most chain hotels in the mid-range to low price category, sheets are not changed automatically each evening. Housekeepers are taught to “eyeball” the bedding, only making changes when they deem it necessary. The number of pieces maids assign for cleaning is carefully monitored.
- Multi-colored bedspreads and duvets are generally a tell-tale sign that the hotel is trying to hide dirt and stains. Hotels that clean duvets after each guest stay like The Ritz Carlson, the Peninsula, and the Four Seasons chain, automatically clean all duvets and bed covers after each guest checks out.
- Sometimes hotel chains maintain stricter cleaning standards at their higher-end brands. Marriott guarantees its covers are changed between guests at its JW Marriott and Renaissance hotels.
- Large three and four-star chains such as Hilton, Sheraton, and Westin ask maids to “look carefully” at bedding each day, removing bedding for cleaning where necessary.
- Some hotel chains, according to Travel + Leisure magazine’s Peter Jon Lindberg, do a regularly scheduled “Deep Cleaning” of each guest room on a regular basis. For the majority of hotels in the United States, a “deep cleaning” takes place every three months.
- When questioned about their bedding cleaning practices, most hotels respond that they clean their bedding on an “as needed” basis.
- Many countries have a higher standard of living than the United States and that tends to translate to higher hotel room cleaning standards. But hotel bedding in underdeveloped countries may have lower standards. Sometimes, as in most of southern Africa, the availability of inexpensive labor and the lower cost of laundering services, combine to elevate room service standards.
- The fact, that no one can ever put in print, is that five-star hotels tend to attract a clientele that has better personal hygiene practices. Every blue light test by investigative reporters in hotels around the country has produced unusually high percentages of toxic materials and insect-borne bacteria. The best defense against getting ill is to stay at the very best hotel that you can afford and to know their cleaning practices before checking in.