Q – As a frequent traveler within the USA, I find my printing business takes me away about three weeks a month. I stay in lots of hotels, never, if I can help it, less than four stars. I read your post about bedding and how often sheets are changed and found it fascinating. But I am also interested in how much of a room is disinfected and what happens with the toiletries. Are they recycled?
A – Well let’s start with “disinfected.” That is a fairly technical term with some specific meaning. Every major quality chain has a check-list every maid must complete. Their work is checked by senior housekeeping staff. You’ve probably seen them at work. They’re the ones without the carts.
Every policy manual we’ve seen for cleaning a room at a quality property calls for disinfecting remote TV controls (remember to never ask us why) and light switches. But that’s about it.
Toiletries are fairly straightforward. If you opened the bottle it is tossed. Some hotels do donate some of these room amenities to charity and that might include shampoo containers, conditioner, and bars of soap that have received only minimal use.
There are a lot of tricks of the trade when it comes to making the guest think that a room has been hermetically sealed and totally sanitized by a team from NIH in hasmat suits. One of the most widely used in spreading around some baking soda in the carpet every few weeks for that “fresh room smell”.
Some of our readers have been telling is that they have started asking at check-in how often the sheets will be change din their room. The real answer tot his question is that the sheets are changed for every guest and then on an “as needed” basis as determined by the maid.