Q – I travel internationally and domestically for both business and pleasure. I have a good corporate agent who seems to get me good rates at the top-end hotels I use. But I wonder if we are missing a strategy that might get me comp upgrades. They just are not happening. You have a nice following in Toronto – so good on that.
A – The best overall way to get an upgrade is to have your travel consultant prepare a well-written short bio which is presented to hotel management in advance with a note suggesting that upgrading you might be in their best interest. It is much better of a third party requests it.
For our readers who handle their own hotel reservations, we suggest a conversation with a member of the management team, the head of sales, or the reservations supervisor, giving them three possible dates for your stay. Ask them which of those dates has the lowest occupancy and then ask “If I came on those dates would you consider upgrading me to “The Churchill Suite”? You will be surprised at how often they say “yes”.