Traveltruth Q&A

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Unfortunately, the vast majority of travel sites do everything possible to insult your intelligence. You don’t want a song and dance. You don’t want to exchange e-mails or have a salesman contact you. You don’t want to filter through hours of travel drivel to find a kernel of truth. You could care less about the views of self-appointed travel “critics” who have opinions rather than expertise.

You just want to get an honest, straightforward answer to your travel question. And it doesn’t hurt that the answers are being provided by designated, multi-year winners of the travel industry’s most cherished designation “World’s Best Travel Specialist” by the Editors of Conde Nast Traveler and “Best Custom Travel Planner” by Travel + Leisure. It doesn’t hurt that our Editor is the Senior Contributing Editor at the travel industry’s most respected business publication or that our owners have been named the top-producing travel consultants in the prestigious $26 Billion Virtuoso Network three of the past four years.

Our credo at traveltruth is rather simple: We wish to be the most truthful, and industry knowledgeable travel site in the world. 

This is not a blog and we do not intersperse your questions with meaningless dialogue from those whose credentials we cannot certify. We trust the total lack of ads or hype is not disappointing.

Thank you for visiting   We sincerely hope that you enjoy your visit.


Q – We are people travelers – we could care less about sterile historical buildings and silly church buildings with their excessive costs. For us, we like to be around locals where they gather – seeing neighborhoods that are developing but are off the beaten tourist track. It seems that we invariably stumble into some fine local dining by experiencing places this way. This fall, we’ll be heading to Prague for the first time and we are wondering if you can identify a few neighborhoods worthy of our time. They don’t need to be deluxe – just authentic and where the locals really tend to hang out because they can’t afford the rents in the city center. Realize you are into high-end vacation planning so hope this question is appropriate.

A – Candidly, we are in complete agreement with your approach, or we would be if you included some of the major sites of interest. Many years ago we designed an approach to touring we call “Contemporary Lifestyle Touring” (CLT) which involves tour planning that utilizes a “where do the locals gather” approach along with guides who are trained to offer a sense of modern life in the city. So your question is entirely appropriate and we think your approach ought to be incorporated by the major tour operators, many of whom are offering essentially the same “Main Sites” itineraries they have been selling for two decades.

The wilder part of Prague is Vrsovice which has an incredible main street called Krymska that features some great local food, thousands of football fans, and a pub or beer garden every twenty feet or so. You have not really seen Prague unless you have walked the Krymska.

The floods of 2012 left the old town neighborhood of Karlin in ruins. This is now the hippest part of Prague and a great place to go during the lunch hour. Try Eska for really excellent classic Czech cuisine. One of the current dining stars is “Avocado Gang” which features shared tables. Carnivores swear by the Presto Meat Market, essentially a butcher shop with a few tables. If the tables are full – no worries. There is a dining tent out in the back.


Q – I am, like so many of your followers, totally flummoxed by this entire vaccination process. My wife and I are scheduled to arrive in Stockholm next April and we have some form of certification that we’ve had the shots. But aren’t there folks from all over the world trying to get through customs at the same time with a wide variety of shots that are homegrown, from China, from Russia, etc. Who decides which shots are legit and which ones aren’t? Or has this just not come up yet like so many other areas of Covid travel? Love your thoughts.

A – The lack of coordination in this world crisis is demonstrable. Even the United States, could not bring itself to regulate the vaccination process, leaving management to the various State Houses to sort it out for themselves while the CDC postured in the background. The EU clearly got it wrong, ordering too little, too late, and trying to negotiate on behalf of member countries that just wanted the supplies. Meanwhile, the rich countries bought up much of the available supply leaving countries in Africa, South America, and Asia to scramble to either manufacture their own or purchase vaccines from China or the Sputnik V from Russia (which has been testing rather well).

No one knows what might happen next week let alone next April. But our sense is that you will be absolutely fine. The Pfizer-BioNTech SE, Moderna Inc., and Johnson & Johnson shots have all received preliminary emergency use clearance from both the CDC and the EU. This should make it easy for vaccinated Americans to cross borders. But you have raised an important point – no one knows yet what the US or EU reaction is going to be when numbers of Chinese and Russian visitors approach our borders. This will likely include large numbers of visitors trying to enter Europe with homegrown vaccine histories. 



Q – 5.14.21  Thank you for all of this – extraordinary info. We are planning a tour to Egypt that will include a cruise along the Nile for four nights. This is a bucket list item and I am an advance planner. The dates and pricing for our planned travel about two years from today are not out yet but I am told I can have our names placed on a wait-list with a deposit. We will then be contacted when things are set. We are working with a local agent in our town who is encouraging us, naturally, to deposit.  Are there risks involved? Is 24 months in advance rushing things? 

A – Egypt touring with Nile components is among the five top worldwide destinations that are selling out far in advance of reservations elsewhere. The demand is high with visitors from North America, Asia, India, and Europe. For one of the better, most reliable tour operators the idea of placing your deposit down far in advance of pricing is a sound one as some departure dates could sell out within days of being announced. The deposit will serve to hold your place – space will be offered to your agent before the departure is opened to the general public. We want to be certain, however, that you have something in writing certifying that if you are unhappy with the pricing presented you can drop out and receive a full refund. You should receive a confirmation in writing from the supplier care of your advisor showing the wait-list confirmation.

Travel to Egypt is challenging, worthwhile, and dependent on the quality of the operator, the hotels, the guides, and the boat used along the Nile. This is an example of a destination where budgeting is unwise. Take security into account as well. Stay at one of Cairo’s top-grade hotels. Standards decrease rapidly. Be prepared for Cairo’s pollution. 


Q – Thanks to your efforts, we are looking forward to a cruise from Copenhagen to Stockholm next summer. We have decided to arrive in Copenhagen two nights prior to our sailing on the Regent Splendor. We would love to stay at a well-located, reasonably-priced hotel and go out to a nice dinner before boarding the next day. Any recommendations for an interesting hotel experience along with a Vegan-centered restaurant recommendation? We have been assured by your Team that Vegan dining aboard ship is not an issue.  Just wondering if you are coming across many Vegan travelers in your work? 

A – We’d suggest a stay at the new Villa Copenhagen, a four-year project to convert the post office next to Tivoli Gardens into a $215 Million 390-Room property with a striking rooftop pool. Rates will co9me in at under $300 for a standard room and you’re perfectly close to the action. You can walk the streets and watch some of the world’s “happiest” residents frowning their way through the city.

For the best Vegan food in a city renowned for its creative cuisine head to Restaurant Ark which is very close to the worth visiting Torvhallerne food halls. Try to order a dish made with produce from the staff’s private mushroom farm (no not that kind). 

The facts regarding vegetarian dining in America are quite surprising. Forty-six percent of the U.S. adult population always or sometimes eats vegetarian meals when eating out. Twenty percent of U.S. adults always or sometimes eat vegan meals when eating out. Four percent of American adults are vegetarian (including vegans) all the time, and half of the vegetarians are also vegan (two percent).

Enjoy the schrooms and don’t forget to board the Splendor the next day. 


Q – 5.14.21  I had a trip planned with Tauck Tours in 2020 and was offered an incentive to keep money in-house with an incentive that was placed in something they call a “travel wallet”. Now, it looks like we are being cancelled again and I was wondering if we should expect a doubling of the incentive if we travel in 2022? Is there an industrry rule that they have to keep increasing the offer with each cancellation (by them – not me)?

A – There is no such rule and these companies, which have been hit hard by the pandemic, are not generally doubling up on re-booking incentives once they have been applied. This is not a bank account that earns compound interest. Some companiues like Tauck will take your insurance payment and move it into an account for a future booking where it can be applied. That saves you the considerable cost of re-purchasing insurance. 

We would need to know the specifics of your case but it appears that you have had two tours cancelled because it was deemed that to operate them might place your health in jeopardy. Normally, incentives would be carried over once and then again if necessary. But they would not be duplicated


Q – As we start planning our travels again, and I don’t want to bother you with long weekends and domestic hotel stays, I wonder if you are feeling that handing over credit card info to a hotel website or online booker is reliable these days? In the past, I’ve done it without thinking, but something you once posted made me think that this had once been a problem. Just how secure is online booking? 

A – Actually, glad that you raised this question. Fake hotel sites are a major problem and most consumers cannot identify the real sites from the fake ones. In 2019, the last year for which reliable pre-Covid data exists, there were an estimated 15 million bogus hotel bookings at an estimated value of $1.3 billion. Most “ghost” hotel sites look identical to the real thing. The goal of the ghost sites is collecting your credit card information and it is estimated that the number of credit card numbers harvested by online hotel bookings now exceeds $100 Billion. Many of the online sites are pretending to be located in the States but they are often overseas ventures that sell your personal information to anyone willing to pay. 

There is no reason that you should use a travel agency to book domestic hotels unless you are seeking high-end comp. amenities at a five-star property. But if you do book directly always phone the hotel directly and make certain you are actually talking to hotel reservations and not a ghost service. Tell them you are recording the call and ask specifically if they are “on property”. 

Thank you for raising this important question as most travel consumers are naive about the dangers of online travel purchasing. 


Q – We are running out of patience and really need to get away for about two weeks. Can you direct us to a web site that might have a list of those countries where Americans can currently visit without being quarantined in a prison cell for a few weeks before entry? We just want a vacation but where to go is the issue. Thanks so much for your approach. 

A – We know – it is confusing. So just glance down an inch or so and we’ve got a list for you that we trust will be helpful. But in these times particularly, stay away from a so-called “online Travel agency (OTS) call center. You need a caring, considerate consultant whose services are complimentary.

The Countries Currently Welcoming American Travelers

 For those planning to travel abroad safely, and wondering where Americans can travel during the coronavirus pandemic, here is a comprehensive list of every country open to U.S. citizens right now as of March 6, 2021  

North America


Of course, Hawaii is an American state, but for mainland tourists keen on a Hawaiian escape, you must either show a negative COVID-19 test 72 hours prior to traveling to Hawaii, or quarantine for 10 days upon arrival. Upon arrival, each island has different health and safety standards, so check the safety parameters of your chosen destination island before travel.


American travelers can travel to Mexico with no COVID-19 testing requirements. Upon arrival to Mexico, travelers may be subject to a health screening. There are various curfew restrictions by state in Mexico, and the U.S.-Mexico land border is still closed.

Puerto Rico

To travel to Puerto Rico, Americans don’t need a passport, as Puerto Rico remains a U.S. territory. Americans do, however, need to show a negative COVID-19 test 72 hours ahead of travel. As of December 7, there is a 12 a.m. to 5 a.m. curfew in Puerto Rico.

 U.S. Virgin Islands

The U.S. Virgin Islands of St. Croix, St. Thomas, and St. John—considered an unincorporated island territory of America—reopened to tourism in June, closed in August, and then reopened once again as of September 19. They still have safer-at-home parameters that must be followed by tourists visiting the islands. All travelers must submit their COVID-19 negative test results through the Travel Screening Portal five days before traveling.

Central America


American travelers can enter Belize after downloading the Belize Health App and showing a negative PCR test for COVID-19 three days prior to arrival. Alternately, they can test upon arrival in Belize for $250. Belize is accepting flights and travel by land as of October 1, 2020.

Costa Rica

Costa Rica is open to American travelers from all states as of November 1, 2020. U.S. citizens must show proof of medical travel insurance and a negative PCR test for COVID-19, taken within 48 hours of travel.


Honduras is open to U.S. travelers and does not require a COVID-19 test prior to arrival. However, if they are exhibiting symptoms on arrival, travelers may be subject to testing and quarantine requirements.


There are no quarantine protocols in Nicaragua, and while U.S. citizens are allowed to enter, they are required to do so with proof of a negative COVID-19 test—the timing on when the test must be taken is not outlined on the U.S. Embassy in Nicaragua’s website.


As of October 12, 2020, Panama is excited to welcome international travelers, including American tourists. Foreign travelers must show a negative COVID-19 PCR test—taken no more than 48 hours prior to traveling—or test upon arrival to Panama at the airport for $50.



According to the U.S. Embassy in Barbados, the East Caribbean, and the OECS, American travelers can enter Anguilla if they have tested negative for COVID-19 via PCR test within five days of travel.

Antigua and Barbuda

American travelers aged 12 and older are required to show a negative COVID-19 PCR test taken seven days before flying to Antigua and Barbuda. Upon arrival, foreign visitors may be subject to health screenings or additional COVID-19 tests and subsequent quarantines.


To visit Aruba, U.S. citizens must take a PCR COVID-19 test prior to arrival, upon arrival, or both. They must also have visitor’s health insurance when traveling in Aruba. For which they can Compare Health Insurance and select the best one before traveling in.

British Virgin Islands

The British Virgin Islands are open to travelers who can present a negative COVID-19 PCR test taken three days before travel. American travelers will also have to test upon arrival, quarantine for four days, and then test again before exploring the islands.


Travelers must present a negative COVID-19 PCR test taken within three days of their trip to Bermuda. They must then quarantine for 14 days upon arrival.


Curaçao is one of the most recent Caribbean countries to reopen to American tourists. U.S. citizens from Florida, New Jersey, Connecticut, and New York hoping to gain entry must fill out an online immigration card and a Health Department Passenger Locator Card. They must also test negative for COVID-19 within three days of traveling to Curaçao. U.S. citizens from all other states must meet all of the above qualifications, fill out additional application materials, and quarantine for 14 days upon arrival.


Americans are welcome back to Dominica, but because U.S. citizens are coming from a “high risk country,” all American travelers must submit a negative COVID-19 PCR test taken within 72 hours of their departure and fill out a health questionnaire 24 hours prior to traveling. Upon arrival, they must visit a second screening area for an additional rapid test.

Dominican Republic

Americans are allowed into the Dominican Republic, and they do not need to take a COVID-19 PCR test prior to entry. However, Americans will need to follow mandatory curfews (there is currently a statewide curfew from 9 p.m. to 5 a.m.)  in some parts of the country and should be advised that the U.S. State Department still has a Level 4: Do Not Travel advisory for the Dominican.


Americans can travel to Grenada provided they’ve received a negative COVID-19 test within seven days of travel. Foreigners must stay at approved accommodations for the first four days in Grenada “for observation and quarantine.” Grenada’s travel advisory from the U.S. State Department has recently been reduced to Level 2: Exercise Increased Caution.


U.S. citizens are not required to take a COVID-19 test before arriving in Haiti, but those flying into the country will have their temperature taken at the airport. Foreign travelers must quarantine for 14 days upon arrival in Haiti.


Americans can visit Jamaica, provided they request a travel authorization in advance and upload proof of a negative PCR test for COVID-19. They will also be subject to health screenings upon arrival.

Saint Lucia

Americans age five and older must show a negative COVID-19 PCR test taken within seven days of their arrival. Further, visitors 18 and older coming to Saint Lucia have to submit a Travel Authorization Form. Saint Lucia has a Level 2 travel advisory.

Saint Vincent and Grenadines

Saint Vincent and Grenadines is open to U.S. citizens, provided they’ve received a negative COVID-19 test within five days of traveling. Once they’ve landed in Saint Vincent and Grenadines, travelers must quarantine for five days before taking a second COVID-19 PCR test. Saint Vincent and Grenadines has a Level 2 travel advisory, compared to the Level 3 or 4 advisories for most Caribbean countries.

Sint Maarten and Saint Martin

Americans can visit Dutch Sint Maarten and French Saint Martin as long as they’ve received a negative COVID-19 test within five days prior to traveling.

Turks and Caicos

Americans are welcome in Turks and Caicos, provided they have tested negative for coronavirus within five days of their departure. Travelers are required to fill out an online questionnaire about their health and have travel health insurance. These parameters don’t apply to children under age nine.

South America


Brazil is open to Americans without presentation of a negative COVID-19 test and with no quarantining requirements. However, the U.S. State Department has a Level 4: Do Not Travel advisory for Brazil because of COVID-19 spikes in the South American country.


As of November 23, Chile has reopened its borders to American citizens, who may now enter the country through the Santiago airport. Americans must show a negative PCR test for COVID-19 taken no more than 72 hours prior to departure, proof of traveler’s insurance that will cover them in Chile, and an electronic travel affidavit. Chile currently has a curfew from 12 a.m. to 5 a.m.


Americans traveling to Colombia must show a negative PCR test for COVID-19, received no more than 96 hours prior to their departure. Upon entry to Colombia, no quarantining is required.


Ecuador is open to Americans, provided they have tested negative for coronavirus within 10 days of arriving. If you do not submit results prior to traveling, you are required to take a PCR test (at your own expense) upon arrival.


As of January 2021, Peru is open to American travelers who show a negative PCR test within three days of travel. Americans must quarantine for 14 days on arrival and must abide by Peru’s 24-hour curfew.



Albania is open to U.S. tourists and there are currently no COVID-19 testing or quarantine requirements. However, visitors are subject to a health screening upon arrival.


While Croatia is technically open to Americans, as the U.S. Embassy in Croatia says, “U.S. citizens may enter Croatia for business, tourism, education, or other pressing personal reasons if they provide the relevant proof and meet the requirements set forth by the Government of Croatia.” A negative COVID-19 test (via PCR or serology) is required—and it can’t be older than 48 hours.


Ireland is open to Americans—and has been throughout the pandemic. A COVID-19 test is not required for those entering Ireland, but they do have to quarantine for 14 days upon arrival. However, visitors can now test out of the two-week quarantine by testing negative for COVID-19 at least five days after arriving in Ireland.


Americans over the age of four must show a negative coronavirus or antibody test, taken no more than 72 hours prior to travel. Upon arrival, travelers do not have to quarantine, though they aren’t allowed to fly through countries that Montenegro has not yet opened to. As of December 9, there is a curfew from 11 p.m. to 5 a.m.


U.S. citizens can visit Serbia by providing proof of a negative PCR test for COVID-19 taken within 48 hours of arrival. There are no quarantine requirements once Americans have arrived in Serbia.


Turkey is open to U.S. travelers and they are not required to take a COVID-19 test prior to arrival. Upon arrival in Turkey, travelers must fill out an information form and will be checked for COVID-19 symptoms; if symptomatic, a test will be administered and they may have to quarantine. As of December 4, there is a curfew in place for Turkish citizens, but it doesn’t apply to tourists.

United Kingdom

Americans can travel to the United Kingdom, which includes England, Wales, Scotland, and Northern Ireland. Travelers must fill out a Public Health Locator Form and quarantine for 10 days upon arrival, intermittently testing for COVID-19. American travelers are subject to lockdown orders within the U.K.


To enter the Ukraine, U.S. citizens don’t need to test for coronavirus beforehand, but they will need to take a rapid test for COVID-19 upon arrival or go into self-quarantine for 14 days. Beyond that, the Ukraine is under “an adaptive quarantine until December 31, 2020.”





The fact is that no one knows for sure. The assumption our team has been operating on has to do with profits – Alaska and Europe are just about the two most profitable places a cruise line can operate a ship. Several cruise lines openly admit that they operate in the winter and early spring in the Caribbean with the primary purpose of keeping crew employed and happy.

So, the assumption among many of us has been that the ships will begin their “re-positioning” sailings in late April or early May in preparation for literally sold out seasons through the third and fourth quarter.

Guests sailing in June and beyond have been given some assurances in the consumer press that all will be fine as things return to normal on fastidiously-cleansed ships meeting all Covid-protocols with the full blessing of the CDC.

The reality is less optimistic as we see sailings canceled through May as the industry holds its collective breath that a new batch of political voices will be urging the prompt reinstatement of cruising.

The fact is that the cruise industry seems to have an adversarial relationship with the CDC and this has not yet been lessened by a “follow-the-science” new administration in Washington.

Two of the major cruise lines, NCL and Royal Caribbean, submitted a set of recommended protocols to the CDC that contained 74 sets of specific changes and adjustments. They were well-received and the CDC ended up coming up with a four-point plan to return to service.

But these are big “To-Do’s”. One of the four parts of the plan requires that cruise lines operate test cruise runs with live passengers willing to have their health monitored through the short cruise and follow-up process. We’re all so hungry to put on our deck shoes that just over 100,000 cruisers volunteered to Royal Caribbean. That number of guests sailing at one time could actually fill one of RCI’s ships.

One has to ask why the CDC seems to be the sole arbiter of when cruise ships can sail. It seems to me that the CDC takes on three regulatory functions rather seriously: Hospitals – Retirement Facilities – and Cruise ships. Why not schools? Why not shopping centers or entertainment venues? What about the hotel industry? Of course, they are involved in every aspect of our industry but not to the degree, it would appear, that they hold sway over the cruise industry. Here, in their official press release, is a summary of how they feel about the products that most deeply touch my heart – and perhaps yours:

 “CDC recommends that all people avoid travel on cruise ships, including river cruises, worldwide, because the risk of COVID-19 on cruise ships is very high. It is especially important that people with an increased risk of severe illness avoid travel on cruise ships, including river cruises.”

We have not yet seen a directive recommending that Americans avoid hospitals or old folks’ homes.

So right now, this last week in January, the world’s top ten cruise lines are forced to play by the same rules as mass-market ships carrying thousands of passengers. Will the final test runs and testing associated with test runs be completed to the CDC’s satisfaction in time for a semi-normal Alaska and Europe season followed by the beginning of the cruise season in Asia in the early fall?

We still have several months of preparation and I think we have better than a 50-50% chance that cruise ships will return to service by the first of June. But there are so many moving parts to all of this that we must caution that there is an equal chance that the season will be seriously delayed and that there will be one or two months of additional canceled sailings. That means departures in June and July will be affected.


Several cruise lines have already indicated that guests boarding their ships anywhere in the world will be required to have been vaccinated for Covid-19 even if local regulations do not require it. Norwegian cruise line and its subsidiary Regent Seven Seas have already announced that all crew members will be required to have updated Covid vaccinations. In some cases, we expect shots to be administered on the pier prior to the start of a voyage.

Based on current polling research, travelers will not be likely to board any top-tier cruise line without assurances that everyone aboard has been vaccinated – both guests and crew. One of the challenges for the cruise lines will be extending vaccine requirements to in-port workers and delivery personnel around-the-world.

Guests who refuse to take one of the approved Covid vaccines will be denied boarding. It is likely that guests will have to agree to take vaccine precautions before their reservations are accepted.


Yes – primarily French barges, yachts, and riverboat lines. But some smaller lux lines have been sailing for months. AMA Waterways has been operating some European itineraries throughout the summer including sailings within Germany limited to German citizens. Belmond Afloat relaunched in August with a fleet of 4-12 passenger barges. The Paul Gauguin has been sailing in French Polynesia with masks during meals and reduced passenger counts. Dream Cruises is sailing in Asia along with ships from several competitors.


There are going to be anticipated changes. We will rarely see anyone’s lips again aboard a cruise ship. We will not be able to see actual noses. Social distancing will, of course, be practiced and hopefully, consumers will realize that the “space per guest” ratios on all ships are published and they vary tremendously. Why might it cost more to sail Silversea than Carnival? Try 61 sq. ft. of space per guest versus 21.

You’ve no doubt read that buffets are disappearing at sea. We wonder if that will be true in the crew mess as well. But you will see chefs ladling out portions of duck a ’la’ orange from a steam table from time to time.

But what of the 43% of Americans who wish to exercise their “freedom” to go massless?  They won’t get past the airport terminal. They certainly won’t get onto an aircraft and they will be turned away at the pier if they take a “principled” stand to risk getting the rest of us seriously ill.

Likely, you are OK with all of this. These are welcome sacrifices. But here’s one we are not at all sure will be as welcome.

The options of wandering around a port destination on one’s own may be impossible in the short term. Cruise lines will not be able to certify health standards if they are no longer in control of the guest “environment”. There is also the likelihood that cruisers will no longer have the option of going on privately arranged tours booked on the internet or even through their advisor.

We see this as very short-term but it will be policy until there is general acceptance of the fact that through vaccination, the Covid-19 threat, and its nasty cousins, has largely been erased. Only then, will cruising return to its menu of options ashore.

To help ease the pain, look for luxury lines to enhance the number of private shore excursions in their catalog. Private driver options will be available to accommodate those who normally would not book in-port arrangements through the ship.

Don’t look for an early relaxation on these in-port restrictions. Coming off their worst 18 months 0f financial losses, the lines will not easily give up on the “captured audience” benefits of requiring that all shore excursions be purchased, at a profit, from them directly.


Some Americans have continued to travel during Covid-Times. This is the current list of countries where vacations by American citizens are currently possible:



Group touring worldwide takes on so many forms and levels of service that comprehensive industry guidelines are not nearly as transparent as what we are seeing from the cruise industry. Tour Operators need to achieve the following:

Social distancing aboard buses, trains, and van transportation. The implication is that seats will only be filled at something like 50% capacity. Additional buses will have to be added to most tour programs along with additional staff (guides) no massless one on Bus “B” feels shortchanged.

Contracted hotels will have to be in agreement with the tour operator’s policies and protocols. On multi-country tours using a variety of contracted group accommodations this may be challenging.

Some tour operators are already working on creating “Covid Concierge” type positions – a specially trained individual who will assist with monitoring and assuring that all Covid Protocols are met during all phases of touring.

The top tier tour operators are communicating with travel consultants about their specific steps to protect guests as well as posting details on their company web sites. But as much of this information is written by the marketing department, some interpretation might be advised.

We are going to see major changes in the ways that guide interact with guests all over the world. In some cases, this will mean smaller groups and an extra guide or two. But several of the major players will be utilizing new earphone technologies so members of the group can wander off a bit and still hear everything the guide is saying. This strategy will be initiated as soon as European touring begins this summer.


Choosing the best tour operator is highly subjective and involves an intimate knowledge of your travel goals and the strength of the better tour operators in the part of the world you wish to visit. That said, here is a List that we know will always result in positive vacation outcomes. Most of these “Top Ten” Churchill & Turen ranked Tour Operators create group as well as private sightseeing programs:

# 1 – Abercrombie & Kent –        Worldwide Operations

# 2 – Micato Safaris –                   Africa and India                 

# 3 – Remote Lands –                  Japan and Worldwide Private Jet Touring

# 4 – Butterfield and Robinson Worldwide Bicycle, Walking, and Hiking

# 5 – Greaves Travel –                   India

# 6 – Noteworthy –                        United Kingdom                

# 7 – Artisans of Leisure –            Eastern and Central Europe

# 8 – Big Five Tours –                   South America and Africa

# 9 – Tauck –                                  Worldwide Operations

#10 -Made for Spain –                  Spain and Portugal



There is a flurry of activity but none of the just-announced travel-related measures are designed to loosen restrictions. All international travelers to the US now have to show proof of a negative Covid-19 viral test before they will be allowed to board any flight to the USA. The test must be taken within 72 hours of boarding. Now here’s the really sticky part – if travelers to the US do everything right including testing negative for Covid, they will still be subject to quarantine for 7-10 days assuming they have no symptoms.

In addition, it is now mandated by an Executive Order that masks will be required in airports, on planes, trains (Yes Amtrak that means you), and buses. Flight attendants and pilots will report the identity of any passenger who refuses to wear a mask in flight and they will be arrested on arrival and/or placed on a lifetime “No Fly” list by the airline. We have a President who appears to be serious about masks. (By the way – please note that when shopping or in crowded retail environments, double masks are now recommended)

So where is this going? Strict policies for the next ninety days after which, with the cooperation of the American people, and our friends overseas, the Covid Passport will be universally accepted and travel barriers will begin to come down. Will this happen by June or July – we are hopeful but not entirely optimistic.


Yes. This has been verified to our satisfaction. We are seeing record-breaking bookings of French barges, safari camps in Africa, national parks programs, and dude ranches for Manhattanites (well that may be a slight exaggeration). Backroads, a respected adventure travel group operator has added numerous private cycling and walking tours to its trips in over 60 countries. As few as four couples traveling together can take over entire departures with little exposure to other travelers.

Then there is this: Luxury RV Travel is soaring in popularity. For example, the Overseas Leisure Group offers RV luxury trips that take in Wyoming and Montana that end with a few nights at the five-star Paws Up Resort.

Travel by Private Jet and fractional ownership is trending particularly on flights within the US and to Mexico and the Caribbean of more than 3 hours duration.


It is important to note that the average per night hotel room price paid in the United States in 2019 was $96.50. This means that, for most Americans, a hotel stay means a motel-type accommodation often with a single desk clerk on duty after 8:00 pm. This does not allow for a great deal of financial investment in extra-0cleaning protocols.

In the First Class and Luxury categories (designated four and five-star properties) guests can expect to see:

  • Social distancing regulations posted in the lobby with security personnel Assuring compliance.
  • Limits on the total number of guests at somewhere between 50-75% of normal capacity.
  • Buffets will be eliminated in favor of expanded contactless in-room dining. Hotel restaurants will, where possible, be expanded outdoors using tents and other portable structures.
  • Virtual fitness and entertainment will be offered.
  • Guests will be offered their own cleaning/sanitizing materials with instructions to always wipe interior door handles, lamp switches, TV remotes, bathroom fixtures, telephones, and water glasses (yes, especially the ones that are “wrapped”.
  • Guests will not be aware of industry protocols. Instead, it will be left to each property to convince check-ins that their health is being protected in a technologically advanced way.
  • Guests who are truly savvy about their health and well-being should request that all non-essential bedding, like throw pillows and bedspreads, be moved from the room prior to arrival. Always ask that the mini-bar be emptied (It can serve as your personal frig) Always keep the bathtub filled with fresh water to aerate and moisten the dry air.
  • Invest in plexiglass.

We all know where this challenge will end. We will defeat Covid and we are making important progress toward medical applications learned from Covid-19 that will surely benefit our kids and grandkids. We will win this challenge. We just don’t know exactly when. While perhaps not as optimistic as you might have hoped for, we hope this summary has been helpful. Please stay well.



Q – As a million-mile flyer with Delta I am always interested in the fate of the industry. I imagine given their size and economic impact. the government will find a way to support the DL’s, AA’s, and UA’s. But I wonder about the airline industry internationally. How extensively have they been damaged by lost revenue due to Covid and do you think they are likely to survive in the long run. Really enjoy your site but wish you would do more comparing the various credit cards and mileage plans.

A – The fate of the airline industry is a bit more than we can deal with in this space. We do think there is increasing cause for concern as the delay of the 2021 Europe and Alaska summer seasons are clearly going to be delayed if not canceled entirely. In Europe, the vaccine rollouts are lagging while new variants are causing confusion and fear. 

The UN World Tourism Organization says that international arrivals fell a staggering average of 74% last year. That essentially wiped out  $1.3 trillion in revenue and placed an estimated 120 million jobs at risk.

Those foreign carriers that enjoy strong government support will survive although cutbacks in service and staff will continue well into the future. But given where things look in February 2021, it would seem impossible to avoid the bankruptcy of major known-brand airlines. 

While the three major US carriers will survive at the cost of incurring even more debt and accompanying price increases, smaller carriers and several majors are struggling. This is forecast to hit hardest in Central and South America as well as Eastern Europe. 

We appreciate your recommendations to improve this site. But we are not mathematicians and that is what it takes to offer a meaningful analysis of credit card perks and airline loyalty programs. We have our favorites but we think it best to stay away from areas where others have more expertise. We suggest you start with    

Q – Can you please explain how the new Mask rule will apply to Americans traveling. My sister, wife, and I are set to do a National Parks tour in May and we are wondering if masks will be required during our travels. We will be flying American and then renting a car. I assume we’re all right in the car? Related to that is a business trip I have slated to Costa Rica in July. Am I on my own for that one or do the Biden Rules apply to that trip as well. 

A – There are a few “rules” operating here. The CDC has expanded the wearing of masks to include conveyances within and traveling to the United States. There is also an Executive Order signed by the President that went into effect on February 1st. It requires masks to be worn “in public” at all times except while eating, drinking, or taking medications.  While technically, it would apply to your time driving, we don’t see any reason for compliance within your own vehicle. But you could run into a State Trooper who disagrees.

The Executive Order was designed to get away from a massive number of state and country regulations that were confusing and difficult to enforce. Now, if you go maskless in public or if a store allows you to go maskless, charges can be filed.

You certainly realize that you will be wearing a mask on all flights including your July trip. We expect that the rules within Costa Rica, a democracy with a literacy rate that rivals our own at 97.9%, will change between now and the time you travel. But our advice would be to plan on double-masking as a demonstration that you are not anxious to kill off the local population. Do not wear masks while eating as it can make flossing extremely difficult. 


Q – We are restarting our travel buttons with planned stays at hotels in LA as well as Manhattan for Fashion Week events. As we emerge from this Covid crisis, cleanliness is even more important than godliness. To be specific, how do we choose a hotel that will not be reusing the same sheets from a previous guest? According to your site, this happens often. Any suggestions would be appreciated. I mean suppose a Kardashian has just occupied the room?

A –  It does happen far more than most hotel guests would imagine. In 2019, the average room rate paid for a hotel room in the United States was $97.50. At that rate, housekeeping is going to be minimal and sheets will likely not be changed if there are no visible stains. In June 2020, Inside Edition found “used sheets” gracing beds in the middle of Manhattan at Hyatt Place Times Square, the Hampton Inn Times Square Central, and Trump International. 

There are a few ways to avoid this issue. First, make up your mind that budget or even mid-range hotels are far more germ-laden than you might imagine. Avoid them and book upscale properties that come personally recommended by your consultant. If you can’t afford to stay at a Four Seasons call the hotel front desk shortly before arrival and insist that the beds be made up with fresh linens and ask that all room bedspreads, duvets, and cushions be removed. It is likely that they are covered in fecal matter and have not be properly cleaned for months.


Q – Any thoughts on how things might change in terms of the check-in process, rules aboard aircraft etc? What can we expect?

A – Airlines have discovered major software deficiencies system-wide making the cancellation and transfer of credits extremely challenging. Automation challenges are being addressed now and should be in place when full-scale international air travel resumes by May 2021.

You should expect a rapid acceleration in the use of biometric facial ID at airports. This will help streamline the process. The checking-in of baggage will also be changed in some dramatic ways but that is, according to experts, about three to four years off. Facial ID achieved by having the passenger simply look into a camera will even become the norm at larger domestic airports.

Security clearance will not be initiated at check-in. El-Al has had a system in place for years that allows them to identify all passengers at the time of ticket purchase. Israeli security consultants think we are foolish for not doing the same.

Airlines will simply refuse to permit non-mask wearers to access the aircraft and, in most cases, the terminal. This will surely change over time but look for rule enforcement throughout 2021.


Q –  We are looking forward to our Tauck adventure with you folks in June to Iceland. Any predictions as to how this whole documentation thing will be handled? Will we be required to take the vaccine – we are thinking we may not trust it.

A – They are smart rational humans up in Iceland. If you do not want to be vaccinated for Covid it is likely they will not allow you to leave the customs area at Reykjavik Airport.

This documentation process is something we have been watching carefully as it is essential to a smooth resumption of overseas travel. We are not seeing any substantive proposals from our government at this time (December 2020) which is frustrating industry executives. There are two European documentation models, Commonpass and the IATA Travel Pass which seem to be the most likely candidates to be adopted by the EU and then other countries.

There are a few sticky points, one of which is trying to prove that a vaccinated person cannot still be a carrier.


Q – We are due refunds, we believe, for our air arrangements which we made directly through American. They are giving us credits which we do not want at this time. How does one deal with this, can you help us, and how do we avoid this fiasco in the future? We were flying Business class and our total investment was $8400.

A – US Airlines have been doing everything possible to avoid paying cash refunds. In the majority of cases, they are required to under the law. You should keep sending certified letters to customer service explaining why you will be unable to use a future credit. Those with health or financial issues will be in the best position to get a positive response.

As you may have detected, we are not big fans of anti-social media because anything posted becomes public domain and can be sold or used against you in a profile. Here you will get a kickstagram review to increase your instagram followers.  The average American now has more than 1,000 data bits of information in their profile – a profile that is sold by Google, Amazon, Samsung, and your grocery store. That said, in your specific situation, anti-social media (we think that is its correct name) can be useful. We would suggest you carefully lay out your case on American’s various social media sites. They are carefully monitored by management because you may be influencing thousands of users who follow the sites. You are likely to get a faster and more consumer-friendly response than you would had you simply written an e-mail or posted, perish the thought, an actual letter.

Finally, as we face certain turmoil in the booking process, changes, cancellations, and re-routings, it is really important that guests book directly with the carrier or, better yet, through one of the better Flight Ticketing services that offer Concierge-level flight monitoring. 


Q – We keep hearing references on the news to how hard the airline industry has been hit hard around the world. How bad has it been and will they recover?

A – There was one day in March where it was calculated that 61% of the US Airline fleet was in lockdown somewhere at a desert airfield in Arizona, New Mexico, and similar locations. (Actually, we wonder if there really are “similar” locations)

This year, the world’s Airlines have, according to the IATA, lost in the range of $118 Billion. But 2021 is also expected to show losses that exceed $39 Billion. Many of these airlines receive government subsidies as they are seen as essential industries that support the tourism sector in each country. US Airlines have been complaining for years that they are forced to compete with airlines that receive major infusions of cash from their governments.

The sense seems to be that most of the major names will survive but that we will continue to see consolidation in the industry.  Churchill & Turen has long proposed the merging of our three largest US Carriers to something called, perhaps, “AmDelighted” Airlines. We are also seeing a worldwide shortage of pilots that should begin impacting international air travel in 2023 and 2024. How this shortage will evolve is unknown but it is a limit to the growth plans of many international carriers.


Q – Realizing no one knows for sure, I am wondering how the travel industry views 2021 in terms of the health of the airline industry? Will our big three, Delta, American, and United survive, or should we be limiting future international travel bookings exclusively to foreign carriers? Are some of the foreign carriers in trouble? Can you name them? I just can’t find anything in the media listing the ones in trouble.

A – No. Don’t avoid US carriers. The general consensus is that the three largest US carriers have borrowed enough money and have the opportunity to borrow more to sustain them into the spring of 2023 under current conditions. The major European airlines will, as a result of European Union cooperation and the ability to make quick decisions, recover more quickly than their American counterparts.

The media will rarely list airlines or any other travel entity on the brink of bankruptcy. This has a lot to do with media responsibility and cause and effect. No publication wants to do a story that contributes toward a loss of passengers and the sudden failure of a major corporation. There have, however, been industry analysts who have identified airlines that are “on the brink” of insolvency. These include South African Airways, Norwegian Air, Malaysia Airlines, and Thai Airways. Both Thai and Malaysia often place among the world’s top five airlines.


Q – This may be far too broad a question but my husband and I are really worried about future travel in 2021 and 2022. Our primary concern is how badly hit these hotels and tour operators have been. Will most bounce back or are going to have to adjust to far fewer accommodation options when we travel in the future. Are there going to be any travel agents left and how will we find them post-pandemic?  Just how badly hit has your industry been during this uncertain period?

A-  Ok, let’s see if we can get to the heart of what you want to know. No one should underestimate the impact, so far, on companies in the travel industry who went from operating at or near 100% in season to current booking patterns of zero percent. How many industries could handle that and re-emerge in anything like normal condition?

Just about 11% of the working population in the US was in the hotel or leisure travel industry. But this segment has lost an estimated 40% of its jobs, Just about 8 million jobs in travel & tourism will have been taken by Covid-19. This has drained about $2 Billion per day from the US economy per day. It is estimated that 35-40% of all travel agents will leave the profession. That is on top of the 40% that left the industry during the first decade of this century. 

The hotel industry has been hit hard overseas. But some of the smaller, family-owned hotels are in better financial shape than many larger properties that depend on meeting and convention revenues which seem to be largely nonexistent. We think that you will continue finding boutique hotels of interest. 

As for travel agents/consultants – think of them as personal hair stylists. The best among them have a following and their services will continue to be in demand. But there will be a good deal of address-changing with many more travel agents working out of home-based offices. The pandemic has shown consumers how helpful an agent advocate can be when compared to the faceless headsets that kept trying to handle refunds and re-bookings in third-world call centers. 

We are all going to be OK. The world really is waiting for you and there are going to be numerous emotional returns to lands separated by oceans.


Q – We are thinking about taking the family out to California in mid-December as soon as school gets out on the 12th. Will the park in Anaheim be opening up by then? The other possibility is a family trip to Tahiti for a week. We’re a family of four and the kids are 15 and 13. Any advice would be appreciated. 

A – California has a very specific plan in place with specific Covid-case goals that must be met for a public facility to open. This is done on a county-by-county basis. Currently, Disneyworld would have to move up two full places on the scale set by the state which likely means the park will remain closed well into 2021. March or April are currently the predicted opening months but that is uncertain. The Disney officials are not happy with this decision.

Florida remains open because ………….well because its Florida. At Disneyworld, Goofy is wearing a mask many of the area politicians are not. We would, at this late date, avoid Orlando over Christmas. 

Tahiti is a long haul – about eight and a half hours from LA. You will pay premium prices for air and accommodations and youy really need to ask yourserlf if the distance is worth it in prime season for only a week?

There are more options in Hawaii and that is something we think you should explore. Don’t even think about doing this online – sit down with a professional consultant and do it as soon as possible. 




Q – We are, like many of your clients I suppose, going a bit stir crazy. This is written in early June and we are anxious to get away with the family, our two teenage boys, for about a week during this summer or later in the year during the Thanksgiving Holiday. This is all about getting my family a trip they can look forward to and our being together as a family. Whether it is a cruise or a tour does not really matter. What does really matter is the health and safety of my family. We know Covid is real, it is not a hoax as some of the idiots on TV are suggesting So, my question is how do we plan an upscale vacation, with whom, what conveyance, and what is the first step? We live in Ohio and we would love something beachy or visiting islands if possible. We’re not big on cruising. Could anything work this August that would meet my safety requirements?

A – We do think that August is pushing it a bit. We want to suggest that you look closely at a Villa rental with housekeeping included. This is one of the hottest current vacation options because it eliminates most of the need for social distancing. You can consider any of the islands in Hawaii, and there are some lovely villa options that are beachfront in Mexico or the Caribbean, particularly the British Virgin Islands. The first step might be to go the web site of the best Villa rental organization, Villas of Distinction. It can be booked through your travel consultant on a complimentary basis but you should review the site first ( For your family, this is, in our view, the best option. Beaches and day trips will certainly be available but you will still be able to do the necessary social distancing to achieve your comfort level.

Q – We are planning a road trip to several American cities before we embark on a longer cruise sometime in late 2021 or early 2022. We will, of course, as avid followers of your work, be staying at Mandarin Oriental, Four Seasons, and St. Regis type properties. We keep hearing about “post Covid new normal” but we can’t put our finger on exactly what changes will occur in the guest experience after we check in other than the fact that the staff will all be outfitted in masks like the Lone Ranger. Can you give us a quick glimpse at what the coming hotel stay changes might involve? Thanks. So appreciated.

A – This is a rather fascinating challenge for the hospitality industry. In recent years, major brands have tried to walk a very thin line between differentiating properties while meeting expectations in terms of accommodations and policies. But now, the Covid response has to be unified across the brand so guests know exactly what they can expect.

We can get a glimpse into the new hotel normal from some of the policies being discussed by upper management at the Four Seasons in New York and other major lux chains:

  • The number of “object touch requirements” will be reduced. That means mini-bars will be removed as will extra linens, pillows, and hangers.
  • Room service, for now, is a not too distant dream.
  • Restaurant buffets, including breakfast, will become a relic of “past ages”.
  • Communal shared tables will be removed.
  • Restaurants will be operated at far less than 100% capacity.
  • Arriving guests may be subject to temperature checks. They will be given PPE equipment.
  • Early arrivals will likely be given a “Welcome Breakfast Basket”
  • Spacing in all public areas will be re-designed to provide social distancing.
  • Room keys will disappear to be replaced by key card entry.
  • Some properties will begin requiring corona-free certification certificates when they come available.
  • Gyms and Spas will be re-evaluated with new cleaning and use initiatives. Many will simply be closed.
  • Room filtration systems will be enhanced and new procedures for cleaning each room are being developed to adhere to current CDC guidelines.

Q – I am in the investment and securities business. Just wondering if you could give me one fact that I might use in a report that will demonstrate the effect Covid has had or will have on the travel industry. We all know it is substantial but it is hard to drill down to get specifics. Looking for your take on the one fact that “says it all”. Thanks so much and trust this is not an imposition.

A – Not trouble at all. The one that struck us occurred during the week of April 12th when Covid chaos seemed to reign. The Airline Reporting Corporation processes airline tickets for travel agencies. Comparing the one-week sale of airline tickets for future travel in April 2020 with April figures for the same week in 2019, ARC found a 93.8% decline in the total number of airline tickets sold. These were the “The days that thoughts of travel died”. The miracle is just how quickly that trend has been reversed.

Q – I think I just came across a bit of a Covid rip-off and was wondering what you thought before I go off the deep end. Received a mailing from Crystal and they are offering some incredible rates, it says, on a variety of seven-night itineraries including the Rhine, Danube, and even Tulip cruises round-trip out of Amsterdam. The catch is they want all of their money upfront and there is no refund if I cancel. I like a deal like the next person and I know I will find them in Europe if I keep looking, but this pay in full – no refund deal seems like Crystal has decided to cash in on this Covid crisis. Is this something I should be considering or do you agree with my concerns?

A – Not only do we not agree with your concerns -we can’t find a single statement in your e-mail with which we can agree. We can’t speak for Crystal, but it strikes us that you may be more comfortable traveling with another company – why not wait until Wal Mart starts a riverboat line?

Here are the facts: Crystal has been offering two-for-one rates which brings the price of a one-week river cruise on the top-rated line to somewhere in the vicinity of $7200 per person. Crystal is an all-inclusive line.

There is a current promotion that you are referring to that is priced at half the two-for-one rate. That means you can sail Crystal at a rate of just under $3700 Per Person. To qualify for this rate you are required to pay in full and the fare is non-refundable. We have, quite frankly, never seen a two for one applied to an existing two-for-one offer. These are obviously an attempt to fill Crystal’s riverboats in advance of the 2021 season and it is working. The offer is capacity-controlled and many dates are sold out. One of the components of the offer is that you get upgraded to the best deluxe stateroom available.

Is this Covid pricing? We suppose it is. There will be a glorious bouquet of early booking offers arriving in the next two months. In order to keep investors, crew, and shore personnel happy and employed, these boats, as well as ocean-going ships, need to go out at capacity. With offers like the one above, that should not be particularly challenging.

Q – We are 90 days out from our Uniworld Enchanting Danube trip which I’m confident will be cancelled. The first Enchanting Danube cruise listed on the updated Uniworld site starts on September 6.  We were wondering what our best option is.  I believe if we cancel with Uniworld within 90 days, we get 80% back.  Would that be a cash refund?

At this point, as much as we love Uniworld, we are concerned about a different cruise experience or their solvency…. It was recommended that it would be wisest for us to wait for Uniworld to cancel.  Does that still hold true considering their cancellation policy?

A – We want to be sure that you are clear that if you cancel today you would lose 35% of the cost of the cruise fare as well as your insurance. However, Uniworld is not going to keep that 35% – instead they will retain it as a future credit. This is much more generous than many of their competitors are offering.

If you cancel within 89-60 days from the departure date you will receive 65% of the fare back to the credit card with which you paid and 35% (the “penalty”), will be held as a Future Cruise Credit. The entire penalty schedule is as follows:


  • 119 – 90 days 20% of the fare
  • 89 – 60 days 35% of the fare
  • 59 – 30 days 50% of the fare
  • Less than 30 days 100% of the fare

They do have another offer that may work very well for you. If you choose to move your current sailing and cabin category to the same sailing next year, they will honor 2020 prices and allow you to switch with no increase in fare. In fact, you can switch to almost any comparable seven-day sailing (other than September 2021) and book it at 2020 fares.

We don’t have the financial crystal ball your question requires but we can tell you that Uniworld is part of a large, successful travel group: The Uniworld Boutique River Cruise Collection is located in Los Angeles and the company operates a fleet of 21 river-cruising cruise ships along the rivers of EuropeRussiaEgypt, and China. Uniworld also has operational offices located in the NetherlandsSwitzerlandFrance, and China. The company is part of The Travel Corporation group, which also includes businesses such as Trafalgar Tours and Contiki Tours.

The consumer media is not reporting one important aspect of this situation. River boat bookings in Europe in  2021 are currently running 6-9% ahead of this same time last year. At Churchill & Turen, we are running into any number of sold out or category unavailable situation in prime season Rhine and Danube sailings. That leads us to not worry very much about the river boat sector as opposed to Meeting Planning or Business Travel operators.

On the other hand, it appears that Uniworld has furloughed about 50% of its US staff. It is difficult to get anyone to answer their phones and refunds, please note, are taking as much as three months to process. 

So what do we think you should do? Given the stress this has caused you, together with the fact that the cancellation fee will be set up as a future credit anyway, we would forego the extra 10% you would save by waiting and go ahead and cancel now. But, again, understand that the refund will take several months.

Q – We’ve traveled, with your assistance, via Tauck several times in the past (including China, Australia/NZ, Spain/Portugal). One of the favorites was Africa (Botswana, SA, Zambia).  We enjoyed it so much we’d like to do it again — say September of next year to Tanzania, Kenya, Rwanda.  As I’m just starting to even think about this, I first checked out your website here. I noticed that you told someone you wouldn’t suggest an African safari trip unless it was with one of eight or so companies. That list did not include Tauck. Can I ask why?

The real question, of course, is air. We live in the DC suburbs and wonder if post Covid the airlift to Africa will still exist. Any idea how we would fly? Should we be worrying at all about the virus for a September trip next year? We read something about Africa being “next”. Thanks so much for these Q and A’s. Extremely helpful.

A – Let us respond to the second portion of your question(s) first. Travel to Africa at any time in 2021 should not be an issue. If Covid does hit the southern hemisphere it is predicted to occur this summer. By September of next year, you can almost count on a vaccine or appropriate medication.

The routes to Africa have generally been quite profitable for the airlines and slots to fly routes to the continent often take years to materialize. Non-stop service from JFK in New York to Nairobi, a 13 hour, 45-Minute ride on Kenya Airways,  will make the trip over easier.

Regarding your choice of tour operators for this journey: There are two sides to any response. The first is that we would have a level of comfort recommending Tauck to you as you used them in South Africa and loved the experience. We can promise you the same general kind of experience with Tauck in East Africa. Tauck’s standards are maintained on virtually all of their programs.  So that places your question in a unique context.

If you had not experienced Tauck, they would not be our first recommendation. Here is why:

01 – They are not considered a top-tier Africa operator.

02 – They outsource their arrangements throughout Africa and have no on-site offices.

03 – They do not own their own training facility like Micato or A&K.

04 – Their groups are larger.

05 – Given the fact that they do no private arrangements of any kind, their own connections regarding accommodations are on a group basis. Most of the better camps will not allow groups to book their properties. No upscale lodge in Africa wants to be known as a group property.

06 – In terms of medical or other emergency needs, we think that Tauck, with no real office or staffing presence, might not handle things as well. That is not to say we have any concerns about a professional response. It has more to do with the fact that other top operators in East Africa are better connected to the medical community.

07 – The top tier operators tend to attract a more upscale clientele – but that is partly due to the cost.

08 – If there is an issue – Tauck is a big corporate entity in almost every part of the world. A company like Micato does Africa – period. You can reach the CEO on the phone.

09 – The leading Africa operators are tied in to the local communities in ways that Tauck is not. Their charity work is legendary and that makes for all sorts of local contacts.

10 – Many of the guests on Tauck Africa choose the program based on its lower group cost.

Do we think you should not do Tauck again? Absolutely not. We think you should strongly consider them as you know exactly what you will be getting and it is still going to be a truly memorable journey. But we would not suggest you move forward before spending some time on the Micato or A&K Africa web sites and discussing your options with your consultant.

Q –  We would appreciate a bit of crystal ball gazing – what do you imagine our new world of travel will look like going forward? More specifically, what can we expect to start seeing in 2021 when we are planning two likely overseas trips?

A – Covid-19 will create systemic change in our industry and it will accelerate some predictable future changes in the way we do business. To succeed going forward, agency groups and suppliers will need to design a new triangular approach to business. The three components are:

  • Trusted and certifiable cleanliness standards in all aspects of the vacation experience
  • Privatized luxury in a self-contained setting. Travelers will be increasingly seeking a state of “Splendid Isolation”.
  • An avoidance of parts of the world that are “over-touristed” in favor of new, secondary destinations that have largely been undiscovered. “We were able to be by ourselves with no crowds” will be the expression travel consultants will most want to hear.

A growing number of potential travelers will stay at home and travel virtually as the technology and AI improve to the point that sight, sound, and smell are all part of a virtual walk practically anywhere Google can map. Virtual taste is a very long way off – but know that it is coming.

Hotels will need to dramatically increase the percentage of in-house bookings at the expense of OTA’s. They will do this by eliminating some services, such as the check-in desk or sit-down restaurants while making Frequent Guest amenities exclusive to those to book direct.

Airlines will not be able to maintain profitability while eliminating approximately one-third of their seats from inventory. New cleanliness guidelines and the hiring of additional staff to thoroughly clean each aircraft at the end of every segment will require significant price increases. Direct flights will begin to disappear with a growing percentage of travelers required to take connecting flights.

Industry Marketing professionals will be tasked with convincing the public that their brand is more dedicated to maintaining a germ-free environment than others. This is new territory and some critical mistakes will be made.

The World’s Top Ten cruise lines will begin to discuss on-board health standards, a once-taboo advertising topic, in creative ways to fight the “Petri Dish” stereotype. Newly constructed ships will be defined by the possibilities they present for private-time onboard luxury.

Escorted tour companies will face some of the most serious challenges going forward as a 45-Passenger tour bus provides less space per guest than virtually any other form of travel. Look for some tours to include several buses rather than one, service that will have to be reflected in the price.

We could go on and on but we hope the above is useful. Of course, the really worrisome thing about all of this is the unprecedented level of uncertainty and the fact that facts don’t seem to matter to a growing portion of our population. In the most recent study, a majority of Americans cited Facebook as their primary source of news.  Given that, it is hard to predict future travel behavior.

Q – We do want to get away from our mask-wearing neighbors and the idiots who can’t afford them to see some part of the world this coming September or October. Wondering how you might rank the safest places to visit right now given the Coronavirus stats. We understand that there may be some cases but we are looking for possible destinations that are safer than staying here in the States.

A – The list is actually growing as we speak but it is wise to remember that the current outlook could change if there is a resurgence of the virus in the Fall with no vaccine yet available. These are some of the destinations we think you should consider:

Q – We’re going slightly bonkers – a nice retirement had just begun, I was doing at least 18 holes a day, and then Covid and a college son and daughter are now back at the homestead here in North Carolina. That leads one to begin imagining travel next year, likely back to Italy, this time concentrating on the major cities, Rome, Florence, and Venice where we hope to spend four nights in each. We would likely plan the trip for May if things look good for the vaccine or, perhaps, early October, a time you seem to recommend to your clients for Italy. So while we research – one important question: “What is the current and likely future status of the restaurant scene in these cities? Assuming there is some good vaccine news just prior to the election, will Italy be back to “normale” by the time we travel?

A – This is actually a rather complex question as it is reflective of the uncertainty surrounding upcoming travel for tens of millions of home-bounds seeking to escape. There are signs that dining will return but in some different ways. Previously, Italians in major cities we dining out just about a third of the time. But now, about a third of those people are saying they do not feel safe enough to sit in a restaurant. Like the States, only those restaurants that have been able to design a successful take-out alternative will be able to survive. In Italy, the percentage of small, privately-owned restaurants is much greater than it is in our country. The loss of this summer season combined with a serious drop in local business support, has placed numerous restaurants in a position where survival is unlikely. There are few government programs to save these small restaurants and even three-star Michelins are struggling. Our guess, and it is only that, is that the attrition rate when this is all over will hover somewhere between 30-40%. Most of those failing food enterprises will, however, likely be taken over by a new generation eager to take advantage of some good locations and available equipment. So, yes, you will see some closed doors but, hopefully, some exciting new ones will open. The great thing Italy has going for it is an economy with a centuries-old food  chain and much of the product produced in-country. You will dine well – we promise.

Q – Wonder if you can help us with an apparent “disconnect”. As we ponder future travel, we see great optimism in the flyers and magazines that arrive in the mailbox every day. There are some great offers and everything seems to be headed in a positive direction. No mention is made of Coronavirus until you turn on the news. We want to plan something wonderful – we need it like everyone else. But there is this lingering suspicion that maybe everything is not so safe and we should forget about this year’s Christmas Market River Cruise or the trip to Africa we want to plan for next year. We appreciate the candor on your web sites and wonder if you are advising your clients to stay home for the foreseeable future?

A – We are advising those who ask to remain to delay travel abroad until about the first of September. The real “comfort date” for us, when we would send our own family abroad, is Thanksgiving. Allow us to give you a brief rather than a lengthy response to your question, one that we are asked almost daily:

There are two facts worth remembering:

01 – The United States ranks 84th on the latest ranking of the earth’s safest countries. That means that 83 countries in the world are safer to be in than our own. Now we fought that stat, wanting not to believe it, but it is true.

02 – We have the most deaths and the most Covid cases in the world. The most.

One may conclude from these facts that traveling within the United States is less safe and riskier than traveling to a great many countries overseas.

It is always a heart – head decision. We are not salesmen here. You have to do what you feel is best for you. But if it is a “head” decision, travel overseas to a “safe” place may actually be prudent rather than risky.

Q – We are, as are many of your clients we are sure, going bonkers with our stay-at-home orders here in Connecticut. We have spent a good part of our time reading travel books and wondering when we should plan on being able to get away with everything, more or less, falling into place including cruise line schedules, hotels, and airlines. What are you currently, as of May 26th, advising your clients concerning travel overseas?

A – Our unofficial start-up date for the resumption of carefully planned travel is much later than the travel industry is proposing. The industry is seeing July 1st or, at the latest, August 1st as the date when international travel via ship, tour, or independently should resume. We’re not there. We think that will be too early and we are advising our guests to look at Thanksgiving as a more reasonable and safer date to use as a starting point for future travel. We foresee additional testing and vaccine delivery delays as well as confusion regarding air schedules and new entry requirements as reasons to put off travel for six more months. We understand that ours is a minority and a rather conservative view and that it runs counter to the general health of a travel industry that seeks to re-boot as quickly as possible. But think our advice is sound.

Q – We are booked on Scenic – that is to say we were booked on Scenic. They canceled our program in Portugal and we now have been offered a Future Credit. We were paid in full and they then canceled because of Covid. I assumed we could get a full refund and now am being told that we can first apply for a cash refund on June 30th, 2023. That is not a misprint. 2023. I think that is outrageous and am wondering what my alternatives might be?

A – It is an unfortunate policy but Scenic isn’t the only line with the “delayed refund” component. The idea is that they really want you to use the credit and they figure that by giving you more than two years you will eventually come around to their thinking. At this point, you should write a letter to Scenic’s Guest services department and offer specific reasons why you need the cash refund promptly. If you are comfortable doing so, you might want to mention financial needs. This is an obvious cash-flow ploy and for those who are not considering re-booking a really frustrating policy. Send a copy of the letter to your travel advisor so they can advocate and follow-up on your behalf. The fine print allows companies to adjust their refund procedures in extraordinary circumstances so there really is no legal option. Scenic’s policies have been noted on  The line has been downgraded given concerns generated by policies of the kind you have pointed out.

Q – We are going to Spain later this year and need to know what kind of new documentation we will need. We are traveling on business and should be in Barcelona and later Seville for about three weeks. Are they requiring any documentation related to the Coronavirus?

A –  Not at the present time. You can visit the countries of Europe for 90 days without a Visa using only your passport to travel. That may change if the EU gets concerned enough about US visitors to require proof of Covid-19 immunity. This is a step we will likely see after the first vaccines become available. You should, however, expect to have your temperature taken at least once before you are admitted into any of the members of the EU. If you are lucky, you may get a massage as you pass through security.

Q –  We are scheduled to fly to Germany next April to join a cruise on the Crystal Ravel along the Rhine. We keep hearing about airline changes and were wondering what we should do in terms of a timeframe to book our air.

A – We think that September 30 may be a critical date in modern travel industry history. That is the date that the major airline restrictions on trimming staff expire. Airlines had to agree to maintain staffing levels until then to get the government’s loan program.

On, or immediately after September 30th, we will likely see American and United cut staff including pilots and flight attendants by approximately one-third. Entire aircraft fleets will be retired. Delta will take three aircraft types completely out of service and will likely sell them. Overseas non-stop routes will be heavily affected.

The changes this kind of airline restructuring will produce are significant and will, going forward, change the travel landscape as some hassle-free routes and flight options quickly disappear.

In your specific case, we would book your flights sometime around October 15th with a plan to reconfirming all arrangements just after the first of February, Given some of the upheaval we are anticipating in terms of aircraft substitutions, canceled routes, and schedule changes, we highly recommend that you engage the services of a Flight Monitoring firm. In late 2020 and 2021, international air travelers will really need this service. The good news is that Germany and Europe in general should have fewer air-related schedule issues than some other regions of the world.

Q – We understand that insurance, specifically travel insurance, will not cover a pandemic of the type we are currently experiencing. We will, as you know, be going on an extended trip next winter that will include time in Bali, the Philippines, Hong Kong, and Japan. But what about a policy for medical evacuation of the type offered by Med-Jet, a company you have recommended in the past. If we get sick, due to the virus, in a remote part of the Philippines, would our Med-Jet policy allow for them to come to get us and medically evacuate us as they would for any other type of illness?

A – No. A Virus outbreak such as Covid-19 is not a covered inclusion in a Med-Jet policy. We are not aware of any of the top-tier insurers who cover this type of virus. Of course, if you were hospitalized with the virus, it is unlikely your local doctors would permit you to be flown home anyway and their authorization is always required for any medical evacuation.

Q – Fascinated by the coverage of NCL as we have an Oceania cruise in the med scheduled for next April 2021. Is there any information you can share that might help me ease my wife’s family’s concerns about the financial safety of Oceania?   

A – All future and potential 2020/2021 Oceania and Regent Seven Seas cruisers should watch the video linked below. It will give you an insider’s look at the real picture of NCL’s current financing:

Q Thanks for all this information that we haven’t seen elsewhere. Wondering about the financial failure of a cruise line. We are booked on a Silverseas cruise, which I believe is now owned by Royal Caribbean, one of the cruise lines as being in financial difficulty. We took out the recommended insurance through Travelex, a company we have used before with very good results. Our cruise is several months away. If Royal Caribbean were to go under, would our insurance cover us under the “default” provisions? In other words, it seems that insurance companies are not covering pandemic-related cancellations. But what about if the pandemic causes the cruise line to go under?

A – Glad you like the site but we still need to point out that your question is less than fact-based. Royal Caribbean has secured additional funding including a sizeable investment from Sadi Arabia’s Royal Family which now owns over 8% of the cruise line. Most analysts feel they are well-positioned to deal with this financial crisis well into next year. Given their many years of outstanding past returns, the acquisition of additional capital is not seen as a major problem going forward. The Travelex insurance you took out should offer the following financial coverage for supplier default. You will not that there are two primary timeframes within which coverage is offered. This is fairly standard among the leading trip insurance providers:

Trip Cancellation/Interruption due to Financial Default Coverage

Financial Default of an airline, Cruise line, Common Carrier or tour

The operator provided that:

(1) The insurance was purchased within 21 days of Initial Trip

Payment; and

(2) Financial Default occurs more than 14 days following an

Insured’s effective date for the Trip Cancellation or Trip

Q – Call us crazy but we really need to get away and we will be wanting to do a cruise to the Med in the early fall. Is there a list you can provide that explains which cruise lines have canceled their sailings through September and October? We don’t believe much of what we read in the media and we are not at all afraid to fly. It doesn’t seem that any of these Corona cases started on ships or planes. May we book it with your firm if things work out? We’ve not been isolating at all and we’re fine, in our sixties, and I work out on the beach every morning, here in Jacksonville surrounded by friends. 

A – Sorry, we’ll take a pass on your business. Sounds like you may not qualify for the common-sense requirement. Here is the latest list, including riverboats and cruises, here and abroad, compiled by USA Today. Do note that this list is likely to change quickly as conditions warrant:

Adventure Canada has canceled all 2020 departures.

AmaWaterways has canceled all sailings through July 31.

American Cruise Lines has canceled all sailings through June 14.

American Queen Steamboat Company has canceled all sailings through June 21.

Avalon Waterways has canceled all sailings through June 30.

Azamara has canceled all sailings through June 11.

Bahamas Paradise Cruise Line has canceled sailings on Grand Celebration through June 13. Sailings on Grand Classica are canceled through July 10.

Carnival Cruise Line has canceled most departures through Aug. 31. The exceptions are sailings on eight ships — Carnival Horizon, Carnival Magic, Carnival Sensation, Carnival Dream, Carnival Freedom, Carnival Vista, Carnival Breeze and Carnival Elation — that are scheduled to resume on Aug. 1. Carnival also has canceled all sailings from New York City and San Francisco for the rest of the year as well as all Alaska sailings.

Celebrity Cruises has canceled all sailings through June 11. Sailings in Alaska have been canceled through the end of June.

Celestyal Cruises has canceled all sailings through June 28.

Costa Cruises has canceled all sailings through June 30.

Cunard Line has canceled all sailings through July 31.

Crystal Cruises has canceled all river, yacht and ocean sailings through the end of June. The line also has delayed the debut of its new expedition ship, Crystal Endeavor, until Nov. 14.

Disney Cruise Line has canceled departures worldwide through June 18. The line also has canceled Disney Magic sailings through July 2 and all Alaska sailings through July 6.

Emerald Waterways has canceled all sailings through June 30.

Hapag-Lloyd Cruises has suspended all sailings and says on its website that it expects that to be case “until mid-June.”

Holland America has canceled all Europe, Alaska, Canada and New England sailings for the rest of the year.

MSC Cruises has canceled all sailings through July 10.

Norwegian Cruise Line has canceled all sailings through June 30. Voyages on Norwegian Sun have been canceled through Oct. 18.

Oceania Cruises has canceled all sailings through June 30.

Paul Gauguin Cruises has canceled all sailings until an unspecified date. The line says sailings will resume “in the near future.”

Ponant has suspended operations through May 15.

Princess Cruises has canceled all Europe and Alaska sailings, plus cruises in the Canada and New England region, for the rest of the year. It has canceled Caribbean sailings through Nov. 4.

Regent Seven Seas Cruises has canceled all sailings through June 30.

Royal Caribbean has canceled all sailings through June 11.

Scenic Luxury Cruises & Tours has canceled all sailings through June 30.

Seabourn has canceled all sailings into October. The line’s five ships will return to service from Oct. 13 to Nov. 20.

SeaDream Yacht Club has canceled all sailings through May 15.

Silversea has canceled departures into June with ships resuming service between June 13 and July 2.

Tauck has canceled all sailings through July 31.

UnCruise Adventures has canceled departures into the third week of May.

Uniworld Boutique River Cruise Collection has canceled sailings through June 30.

Victory Cruise Lines has canceled all sailings on Victory I through the end of June (sailings will resume July 5). All sailings on Victory II have been canceled for the rest of the year.

Viking has canceled all sailings through the end of June.

Virgin Voyages has postponed its inaugural voyage until Aug. 7.

Windstar Cruises has canceled all sailings through the end of June.

Q – We are scheduled to sail the Oceania Marina next March. We are worried about some of what we are reading in the “fake news” and are wondering if ya’all think cruise will actually come to pass. We’ve been looking forward to itThank you. Enjoying all the free information and advice. 

A – As things have developed in the past 48 hours, we think you can look forward to your cruise with some degree of confidence. Norwegian, Oceania, and Regent Seven Seas now have enough liquidity to sustain operations for at least a year on the assumption, false, that they will have zero income. 

Norwegian Raises $2 Billion; Over 1 Year of Cash If Needed


Norwegian Cruise Line Holdings today announced it successfully secured over $2 billion of additional liquidity in response to impacts of the COVID-19 global pandemic on the company.

The company announced last week it expected a cash burn of $100 to $150 million per month with most of its fleet in cold lay up, giving the company over a year of cash on hand for a worst-case zero-revenue scenario. 

Yesterday, the company announced the launch of a series of capital markets transactions, led by Goldman Sachs, to raise approximately $2 billion. The transaction has since been upsized to gross proceeds of $2.225 billion ($2.4 billion if the underwriters exercise their full overallotment options) due to significant oversubscription and demand across all three offerings.

The transactions consisted of (1) $400 million public offering of common equity, (2) $750 million exchangeable senior notes offering, (3) $675 million senior secured notes offering and (4) $400 million private investment from global consumer-focused private equity firm L Catterton.

In addition, a number of cost cutting measures range from layoffs to deferred loan payments on company ships.

Contingent on completion of the transactions, the company expects to have approximately $3.5 billion of liquidity.

This significantly strengthens the company’s financial position and liquidity runway and it now expects to be positioned to withstand well over 12 months of voyage suspensions in a potential downside scenario, according to a press release.

Q – Wondering if you would step back and do a bit of “Big Picture” update instead of answering specific questions posed by visitors to your sites as well as Churchill & Turen clients. Where the hell are we at the moment? We are watching the news, in between episodes of “Tiger King” on Netflix, and the travel-related reporting is kind of depressing. Should anyone be planning a cruise at this time?

A –  Interesting you reference “reporting”. The media has, so far, failed to report that not a single cruise ship ranked in the “Top Ten” has had a Corona-related outbreak. We are always wondering how many of the,  quite serious people writing and speaking about the cruise industry have actually experienced a top tier product? 

To try to address your broad question:

  • – The airlines are always going to react to demand. Schedules are flight departure increases are, therefore, almost impossible to predict. We do know that the Europeans will begin traveling again this summer. No one we know thinks that will translate to a huge uptick here. 
  • – The alternative to a cruise vacation on an upscale cruise ship is a pack and unpack vacation using hotels whose cleaning standards are likely going to be less stringent than any of the major lines. There are villas – yes, and private jet vacations which some of our guests prefer. But for most, the alternative to a cruise is a tour and that means bus transportation from place to place. The tour industry has, thus far, escaped industry scrutiny. But consumers are smart enough to give all of the available options a good look as we move forward in a travel age of new realities. 
  •  – We think that planning an overseas vacation should begin now but we would recommend putting off travel until after our National Election with the exception of destinations that are on a current downswing in new Covid cases like New Zealand. 
  • – Given the huge profits generated by the three major cruise lines during the past seven year period, we see the potential of new investment in this sector of the industry. We are more optimistic than most about the recovery of the cruise industry, an optimism based entirely on current 2021 booking trends being reported by travel firms throughout the United States. Our concern is not that the travel industry will not come back but is, instead, more about the desire on the part of some to rush the process. This is a great time for dreaming and for refining one’s bucket list – it is not the right time to be traveling. 

Q – We have a Covid question – we are booked on a Rhine cruise with Crystal in November. We think everything will be fine by then and that America will, hopefully, be back to work. But most of this cruise is in Holland and Germany and we’re not sure how quickly Europe will be able to recover. We are thinking about canceling and just staying home where the health care is good and we can eliminate worries about traveling. We are in our early seventies and this would have been our first trip to Europe. We’ve paid a hefty deposit and we are wondering how we can get a full refund of our money since we are so far ahead. We went on the Crystal web site but it wasn’t very clear.

A – We wish you could take this trip. It might be eye-opening. Actually, Holland and Germany have fairly good healthcare systems in place and their management of the Covid outbreak is being applauded in most quarters. The web site is a bit confusing because Crystal has different cancellation policies for cruise ships, Expedition and Yacht cruises, and riverboats. Your cancellation cost should be $500 Per Person if you cancel in the next two weeks.

Q –  We have been on fourteen cruises, twelve of them on smaller ships such as Windstar, Lindblad Expeditions, and Sea Dream. We are not seeing much news about these companies. Wondering how well prepared they are, financially speaking, to weather this Covid thing. Our next scheduled cruise is on Lindblad next February. 

A – There are so many variables floating past in your question that we will need to offer a more generalized response than you are probably wanting. Of the lines you mentioned, Lindblad seems to be the most proactive in describing its financial reserves and lines of credit. When the big money folks set up equity loans that offer future income potential, stock ownership, and, sometimes, a seat or two on the Board, they are thinking about taking advantage of low stock prices with the possibility of a real upside down the road. A smaller operation, with just a few ships and a few hundred total berths, may not have the kind of potential financial outcome they are seeking in a “bail-out”.  On the other hand, the smaller the line the less they need to survive on a one-year basis. 

Personally, given depressed stock prices and huge potential upside in recovery, we think the big three can be considered “attractive investments” by some of the major financial groups. 

Q – The news about our upcoming Regent cruise in October is obviously not encouraging. Is there any late news as of May 6th? We have final payment due in July. Really concerned about the possibility of financial failure, the looming possibility that Covid-19 will still be with us in the fall, and the likelihood that our United flights will not actually operate. Not at all in the mood for this vacation. How do we get our money back? Truly appreciate this site and your willingness to share information we can’t find elsewhere.

A – The news below would seem to be quite good regarding the ability of Norwegian Cruise Line Holdings to weather the Covid-19 storm. But several more positive things would have to come together for you to have a viable vacation option in October. We don’t think you should wait.  

At this point, you have the following options:

01 – Cancel your cruise and lose the insurance (if purchased through Regent). If you cancel soon, you will be in 25% penalty which is just about the value of your deposit. Assume that Regent will be enforcing its cancellation penalties. Cash flow is critical at this time. 

02  – Gamble that Regent will end up canceling your sailing. They will have your money but you will likely be offered a full refund or a future credit of 125% of your cruise fare.

03 –  Your final option is a bit of a long shot but you will get a same-day response. Choose the same or any 2021 or 2022 voyage you like and have your travel consultant try to get Regent to move the money over to your new booking.

The option you want – a full refund with no questions asked is not available. If you want to pursue the matter we suggest a well reasoned personal letter to the one department at most cruise lines able to skirt stated policy. Send your letter to  We suggest a calm request rather than a rant. Do try to point out why you might be considered an “influencer” who can bring Regent new business with the knowledge that they responded well. If they do get back to you with the refund you are seeking, in violation of company policy, we suggest that you sell the letter on Amazon. There will be heavy demand. 

Here is why this sometimes works. Your consultant has clout representing hundreds of clients for the line. But if Regent makes an exception for one of the firm’s clients, that sets a precedent for others and can create tension in the relationship. But if you communicate quietly with Guest services, you are an individual and you may get consideration because you are representing a single booking rather than hundreds. We hope this helps. 

Norwegian Cruise Line Holdings Ltd. Successfully Secures Over $2 Billion of Additional Liquidity in Oversubscribed Capital Markets Transactions

Well-Positioned to Weather COVID-19 Impacts Upon Completion of Proposed Transactions

MIAMI, May 06, 2020 (GLOBE NEWSWIRE) — Norwegian Cruise Line Holdings Ltd.(NYSE: NCLH) (the “Company”) today announced it successfully secured over $2 billion of additional liquidity in response to impacts of the COVID-19 global pandemic on the Company and the cruise industry, including the temporary suspension of voyages, and to safeguard against a further downside scenario.

Yesterday, the Company announced the launch of a series of capital markets transactions, led by Goldman Sachs, to raise approximately $2 billion. The transaction has since been upsized to gross proceeds of $2.225 billion ($2.4 billion if the underwriters exercise their full overallotment options) due to significant oversubscription and demand across all three offerings. The transactions consisted of (1) $400 million public offering of common equity, (2) $750 millionexchangeable senior notes offering, (3) $675 million senior secured notes offering and (4) $400 million private investment from global consumer-focused private equity firm LCatterton. 

Contingent on completion of the transactions, the Company expects to have approximately $3.5 billion of liquidity. This significantly strengthens the Company’s financial position and liquidity runway and it now expects to be positioned to withstand well over 12 months of voyage suspensions in a potential downside scenario. While this is not the Company’s base case expectation, the Company has taken a swift and proactive approach to protect its future given the significant uncertainty and unknown duration of the COVID-19 global pandemic. When the transactions are completed, the additional liquidity alleviates management’s concern about the Company’s ability to continue as a going concern for the next 12 months.

About Norwegian Cruise Line Holdings Ltd.

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises brands. With a combined fleet of 28 ships with approximately 59,150 berths, these brands offer itineraries to more than 490 destinations worldwide. The Company will introduce nine additional ships through 2027.               

Cautionary Statement Concerning Forward-Looking Statements

Some of the statements, estimates or projections contained in this press release are “forward-looking statements” within the meaning of the U.S. federal securities laws intended to qualify for the safe harbor from liability established by the Private Securities Litigation Reform Act of 1995.  All statements other than statements of historical facts contained in this press release, including, without limitation, those regarding our business strategy, financial position, results of operations, plans, prospects, actions taken or strategies being considered with respect to our liquidity position, valuation and appraisals of our assets and objectives of management for future operations (including those regarding expected fleet additions, our voluntary suspension, our ability to weather the impacts of the COVID-19 pandemic, any possible bankruptcy filings, operational position, demand for voyages, financing opportunities and extensions, and future cost mitigation and cash conservation efforts and efforts to reduce operating expenses and capital expenditures) are forward-looking statements. Many, but not all, of these statements can be found by looking for words like “expect,” “anticipate,” “goal,” “project,” “plan,” “believe,” “seek,” “will,” “may,” “forecast,” “estimate,” “intend,” “future” and similar words. Forward-looking statements do not guarantee future performance and may involve risks, uncertainties and other factors which could cause our actual results, performance or achievements to differ materially from the future results, performance or achievements expressed or implied in those forward-looking statements. Examples of these risks, uncertainties and other factors include, but are not limited to, the impact of:

  • COVID-19 on our financial condition and operations, which adversely affects our ability to obtain acceptable financing in an amount equal to the resulting reduction in cash from operations, and the current, and uncertain future, other impacts of the COVID-19 outbreak, including its effect on the ability or desire of people to travel (including on cruises), which are expected to continue to adversely impact our results, operations, outlook, plans, goals, growth, reputation, cash flows, liquidity, demand for voyages and share price;
  • our ability to develop strategies to enhance our health and safety protocols to adapt to the current pandemic environment’s unique challenges once operations resume and to otherwise safely resume our operations when conditions allow; 
  • coordination and cooperation with the CDC, the federal government and global public health authorities to take precautions to protect the health, safety and security of guests, crew and the communities visited and the implementation of any such precautions;
  • the accuracy of any appraisals of our assets as a result of the impact of COVID-19 or otherwise;
  • the ability to obtain deferrals on our debt payments;
  • our success in reducing operating expenses and capital expenditures and the impact of any such reductions;
  • our guests’ election to take cash refunds in lieu of future cruise credits or the continuation of any trends relating to such election;
  • trends in, or changes to, future bookings and our ability to take future reservations and receive deposits related thereto;
  • our ability to work with lenders and others or otherwise pursue options to defer or refinance our existing debt profile, near-term debt amortization, newbuild related payments and other obligations and to work with credit card processors to satisfy current or potential future demands for collateral on cash advanced from customers relating to future cruises;
  • adverse events impacting the security of travel, such as terrorist acts, armed conflict and threats thereof, acts of piracy, and other international events;
  • adverse incidents involving cruise ships;
  • adverse general economic and related factors, such as fluctuating or increasing levels of unemployment, underemployment and the volatility of fuel prices, declines in the securities and real estate markets, and perceptions of these conditions that decrease the level of disposable income of consumers or consumer confidence;
  • the spread of epidemics, pandemics and viral outbreaks;
  • our cash runway, lack of plans to file for bankruptcy and anticipated need for additional financing, which may not be available on favorable terms, or at all, and may be dilutive to existing shareholders;
  • our ability to raise sufficient capital and/or take other actions to improve our liquidity position or otherwise meet our liquidity requirements that are sufficient to eliminate the substantial doubt about our ability to continue as a going concern;
  • an impairment of our trademarks, trade names or goodwill, including in connection with the preparation of our financial statements as of March 31, 2020;
  • breaches in data security or other disturbances to our information technology and other networks or our actual or perceived failure to comply with requirements regarding data privacy and protection;
  • changes in fuel prices and the type of fuel we are permitted to use and/or other cruise operating costs;
  • mechanical malfunctions and repairs, delays in our shipbuilding program, maintenance and refurbishments and the consolidation of qualified shipyard facilities;
  • the risks and increased costs associated with operating internationally;
  • fluctuations in foreign currency exchange rates;
  • the unavailability of ports of call;
  • overcapacity in key markets or globally;
  • our expansion into and investments in new markets;
  • our inability to obtain adequate insurance coverage;
  • our indebtedness and restrictions in the agreements governing our indebtedness that require us to maintain minimum levels of liquidity and otherwise limit our flexibility in operating our business, including the significant portion of assets that are collateral under these agreements;
  • pending or threatened litigation, investigations and enforcement actions;
  • volatility and disruptions in the global credit and financial markets, which may adversely affect our ability to borrow and could increase our counterparty credit risks, including those under our credit facilities, derivatives, contingent obligations, insurance contracts and new ship progress payment guarantees;
  • our inability to recruit or retain qualified personnel or the loss of key personnel or employee relations issues;
  • our reliance on third parties to provide hotel management services for certain ships and certain other services;
  • future increases in the price of, or major changes or reduction in, commercial airline services;
  • our inability to keep pace with developments in technology;
  • changes involving the tax and environmental regulatory regimes in which we operate; and
  • other factors set forth under “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2019.

Additionally, many of these risks and uncertainties are currently amplified by and will continue to be amplified by, or in the future may be amplified by, the COVID-19 outbreak.  It is not possible to predict or identify all such risks.  There may be additional risks that we consider immaterial or which are unknown.

The above examples are not exhaustive and new risks emerge from time to time.  Such forward-looking statements are based on our current beliefs, assumptions, expectations, estimates and projections regarding our present and future business strategies and the environment in which we expect to operate in the future.  These forward-looking statements speak only as of the date made.  We expressly disclaim any obligation or undertaking to release publicly any updates or revisions to any forward-looking statement to reflect any change in our expectations with regard thereto or any change of events, conditions or circumstances on which any such statement was based, except as required by law.

Q – We just heard (May 5, 2020) Fox News report that Norwegian Cruise Line is likely to declare bankruptcy. CNBC also had something about the fact that they are in deep financial trouble. We are booked on a Regent cruise in October and they are owned by Norwegian. What should we do? They have several thousand dollars worth of our deposit.

A – There are going to be a number of stories about the failing fortunes of the top tier players in the cruise industry. Smaller than Carnival and Royal Caribbean, NCL, which owns the Norwegian, Oceania, and Regent brands are struggling and cash flow in 2020 in a major issue. Here are three reports that taken together, should give you a sense of the financial status of NCL, Regent’s parent company.

Statement from Norwegian Cruise Holdings:

Today the Company has launched a series of capital markets transactions, led by Goldman Sachs, which are expected to raise approximately $2 billion. These transactions are expected to consist of 1) $350 million public offerings of common equity, 2) $650 million exchangeable senior notes offering, 3) $600 million senior secured notes offering and 4) $400 million private placement from global consumer-focused private equity firm L Catterton.

Contingent on completion of the transactions, the Company expects to have approximately $3 billion of liquidity. This strengthens the Company’s financial position and ensures it is well-positioned to withstand well over 12 months of voyage suspensions in a potential downside scenario. While this is not the Company’s base case expectation, the Company has taken a proactive approach to protect its future given the significant uncertainty and unknown duration of the COVID-19 global pandemic. 

 Norwegian Cruise Line Aims to Raise $1.4 Billion. Stock Slides.

BARRON’S  By Lawrence C. Strauss May 5, 2020 10:32 am ET

Norwegian Cruise Line Holdings is hoping to raise $1.4 billion of new capital through a combination of debt, equity, and an investment from a private-equity firm.

Norwegian (ticker: NCLH), the smallest of the big three U.S. cruise operators, suspended its operations in mid-March due to the coronavirus pandemic along with its peers— Carnival (CCL) and Royal Caribbean Cruises (RCL).

There has been some disagreement about how much cash Norwegian is burning each month as its ships sit idle during the pandemic crisis. But several analysts estimated recently that Norwegian had six to eight months of liquidity remaining with no sailings.

Norwegian on Tuesday said it has begun a public offering of $350 million of ordinary shares and is proposing to sell $650 million in exchangeable senior notes due 2024 in a private offering.

The company’s capital raise includes a $400 million investment in exchangeable senior notes due in 2026 to an affiliate of L Catterton, a private-equity firm.

“The cruise industry has been very resilient over a long period of time, driven by strong secular tailwinds and a high level of guest satisfaction,” Scott Dahnke, co-CEO of L Catterton, said in a press release.

It remains to be seen, however, just how quickly sailings resume and how quickly customers come back given all the negative press the industry has suffered due to cruise ships that have been stranded with coronavirus-afflicted passengers and crew members.

Norwegian’s stock was at $12 and change on Tuesday morning, down some 15% in early trading.

The Centers for Disease Control and Prevention last month extended its No Sail Order until July 24. Carnival announced Monday that it planned to resume North American sailings on a limited basis starting Aug. 1.

Last month Carnival disclosed that it had raised about $6.4 billion of capital, mostly debt.

Norwegian’s release announcing the private-equity investment outlined the risks the company faces. Those include “our ability to raise sufficient capital and/or take other actions to improve our liquidity position or otherwise meet our liquidity requirements that are sufficient to eliminate the substantial doubt about our ability to continue as a going concern.”

One longtime industry observer called that language “boilerplate material which obviously sticks out in times like these.”

The latest capital raise “is going to be very helpful,” this person said.

Norwegian to investors: Gimme some money

From The Motley Fool – May 5, 2020

Shares of Norwegian fell 19% Tuesday morning as investors responded to the company’s latest actions to try to boost its chances of survival. Even though most of those following Norwegian agree that it needed to make these key moves, some language it used raised the specter of scary outcomes if it can’t successfully navigate through rough waters.

Norwegian is looking to raise capital in three ways:

  • It wants to sell $650 million in exchangeable four-year senior notes in a private offering.
  • It also wants to raise $600 million by selling senior secured four-year notes.
  • Finally, it wants to sell $350 million in stock in a secondary public offering.

That all seems straightforward, and it’s consistent with what other cruise line operators have done. Both Carnival (NYSE:CCL) and Royal Caribbean Cruises (NYSE:RCL) have tapped the financial markets for much-needed capital. With the companies burning through cash to pay fixed expenses even as their cruise ships sit in port, the need for liquidity has been obvious. Moreover, in many cases, cruise stocks actually gained ground when they sought to raise capital.

However, astute investors who actually read the prospectus for the offerings focused much of their attention on two scary words in the following statement (emphasis added):

The suspension of cruise voyages and decline in advanced bookings, as well as debt maturities and other obligations over the next year, have raised substantial doubt about the Company’s ability to continue as a going concern

Norwegian Cruise Line sees ‘substantial doubt’ about its future, warns of possible bankruptcy



  • Norwegian Cruise Line said there is “substantial doubt” about its ability to continue as a “going concern” as the coronavirus pandemic wreaks havoc on the industry.
  • The company also announced it expects to report a loss for the quarter ended March 31 and on the year.
  • Separately, the company announced Tuesday morning that L Catterton, a private equity fund, invested $400 million in NCL Corporation, a subsidiary of Norwegian. 

Norwegian Cruise Line warned on Tuesday that it may have to seek bankruptcy protection if it can’t come up with enough financing, saying there’s “substantial doubt” about its ability to continue as a “going concern” as the coronavirus pandemic wreaks havoc on the industry.

Shares of the company fell more than 19% in early trading on the news.

In a securities filing, Norwegian said it was in compliance with all of its debt agreements as of March 31, but it couldn’t guarantee that it may need to seek waivers from its lenders. If it cannot amend its credit agreements, the company said it is at risk of default, which would trigger the immediate repayment of most of its debt and derivatives contracts. That puts it at risk of bankruptcy.

The coronavirus outbreak, “including its effect on the ability or desire of people to travel (including on cruises), is expected to continue to impact our results, operations, outlook, plans, goals, growth, reputation, cash flows, liquidity, demand for voyages and share price,” the filing said. “These factors have raised substantial doubt about the company’s ability to continue as a going concern.”

It said if it’s not able to maintain enough liquidity, “our business and financial condition could be adversely affected and it may be necessary for us to reorganize our company in its entirety, including through  bankruptcy proceedings, and our shareholders may lose their investment in our ordinary shares.”

The company also announced it expects to report a loss for the quarter ended March 31 and on the year.

Separately, the company announced Tuesday that L Catterton, a private equity fund, invested $400 million in NCL Corp., a subsidiary of Norwegian. Under the agreement, L Catterton will be entitled to nominate one member to the board.

The coronavirus pandemic has brought the global travel industry, and the cruise industry in particular, to a standstill across the world. Norwegian, the smallest of the three major publicly traded cruise companies, said it had roughly $6 billion in long-term debt obligations as of Dec. 31.

In March, the company fully drew down an $875 million revolving credit facility and a separate $675 million revolving credit line. The latter matures on March 4, 2021.

In early March, as the virus spread rapidly among some cruise passengers, the State Department warned Americans against traveling by cruise ship. On March 14, the Centers for Disease Control and Prevention issued a no-sail order for cruise ships, extending it on April 9 until July 24. 

“This is the first time that we have completely suspended cruise voyages, and as a result of these unprecedented circumstances, we are not able to predict the full impact of such a suspension on our company,” Norwegian said.

The company is preparing to provide cash refunds for passengers whose cruises were canceled. While the company is also offering 125% future cruise credits, it said “approximately half of the guests who have had their voyages cancelled and who have contacted us have requested cash refunds.”

Even if guests accept the credit, the company warned of diminished future revenue when the company can resume sailing.

“We cannot predict when any of our ships will begin to sail again or when ports will reopen to our ships,” it said. “Moreover, even once travel advisories and restrictions are lifted, demand for cruises may remain weak for a significant length of time and we cannot predict if and when each brand will return to pre-outbreak demand or pricing.”

The company also said it is cutting capital expenditures by $515 million and hopes to raise about $2 billion, including the investment by L Catterton, as well as through public stock offerings and bond issuance. The company added that it has furloughed 20% of its shoreside staff.

The news comes after competitor Carnival Corp., the world’s largest cruise company, announced Monday that its Carnival Cruise Line will resume some North American sailings on Aug. 1.


Norwegian Cruise Line may go out of business

By Chris IsidoreCNN Business

Updated 9:33 AM ET, Tue May 5, 2020

New York (CNN Business)Norwegian Cruise Line Holdings warned investors that it might be forced to go out of business.

In a filing with the Securities and Exchange Commission Tuesday, the company said its accounting firm has “substantial doubt” about Norwegian’s ability to continue as a going concern because of the Covid-19 pandemic.

Companies with this kind of dire outlook are sometimes able to turn things around and survive, although it often takes a trip through bankruptcy to shed debt and other liabilities in order to do so.

Norwegian suspended sailings of its fleets on March 14, along with an industrywide shutdown. That shutdown has been extended through at least June 30.

The cruise industry has been hit particularly hard by the pandemic as there were several high profile ships with multiple people testing positive for the coronavirus. Many died from the disease.

Some ships had difficulty finding ports where they could discharge their passengers.

At this time, guests who cancel a deposited or paid in full booking are being assessed full cancellation penalties. If you are entitled to a refund of your payment to Regent it is unlikely that you will receive the option of an immediate cash refund. For obvious reasons, cash refunds are now taking as long as three months to appear back on credit cards. If the company does declare bankruptcy, your refund would not be paid and you would likely be added to a long list of creditors who would be paid based on a court-ordered formula after the company re-emerges from bankruptcy. For that reason, in most scenarios, you may be better off with a different kind of debt in the form of a future credit which should carry the same weight as cash in any future financial scenario.

That said, bankruptcy is not at all inevitable. There are many other investment groups, in addition to Goldman Sachs, that could find a cruise line like Norwegian extremely impressive given its past financial performance. There may well be a solution forthcoming but, as of today, May 5th, we think your concerns are justified.

Q – It would be extremely helpful if you would share some opinions on those cruise lines or tour operators who seem to be having the most financial difficulty. I realize from a prior response that this is not something you are comfortable doing but there are a lot of us out here who really have no place else to turn. It’s not like we can call these cruise lines and get a straight answer regarding their financial status. Understand this is quite complex stuff, but a reading of the field would really be helpful to a great many of your readers. If this is an off-base request feel free to ignore.

A – If we felt we could give you a totally accurate answer we would. Here are a few observations we hope will be useful:

  • We are less worried about the “Big Three” than most. The CEO of Norwegian Cruise Line (Owners of Oceania and Regent) received annual compensation last year, 2019, north of $18 Million. He earned that by turning in outstanding profits. So when a company like Norwegian goes looking for short-term debt forgiveness or secured loans, they are going to encounter any number of large financial entities that are interested. That can also be said of Carnival and Royal Caribbean.
  • Our concerns are more centered on smaller or new-to-launch lines such as Sir Richard Branson’s Virgin Voyages. Branson is using his beloved private Neckar Island as collateral to secure a loan in the U.K. The new, Scarlett Lady is tied up and when she sails she will embark on some rather standard Caribbean itineraries with a bunch of untested concepts like an onboard tattoo parlor and evening entertainment and dancing hosted by resident drag queens.
  • Sea Dream Yacht Club only has two older 100-Guest ships. We worry about them.
  • The big hotel chains will likely survive but there are thousands of small, independent hotels around-the-world that face economic uncertainty.
  • We think the Airbnb concept is going to have to overcome some deep-seated uncertainties regarding vacations based in the homes of strangers.

Q – We are going on a seven-night cruise to the Eastern Caribbean over the July 4th Holiday. Will MSC require that we wear facemasks aboard the ship?

A – You should certainly bring masks but don’t plan on actually sailing in early July. You can wear the masks in the terminal building.

Q – We are scheduled for a trip to Lima and then Santiago in late October. Is it likely the airlines will be flying at that time and how do we protect ourselves with alternative flights should we run into issues?

A – It is impossible to tell you, as of today – April 28th, who will and won’t be flying during the last week in October. Our guess is that you will be fine but understand that, at this moment, 15,500 aircraft are parked in remote locations around the world. This represents about 60% of the worldwide fleet that is no longer flying. So it could take several months for crews, schedules, and local officials to reinstate commercial aviation in many countries. For this trip, you need to be working with a flight Concierge service that is monitoring your flights.

Q – We are scheduled to sail in August on Regent Seven Seas. It would appear that Norwegian, the company that owns them, has closed down many sailings and is in some level of financial trouble. For passengers, how much of a concern should this be?

A – There will be small, many small, and some large travel-related entities that will not survive the current and coming economic crisis. In may cases, these will be marginal companies and those firms with huge capital outlays and debt not accompanied by a consistent record of solid stock prices and admirable annual profits (The three largest cruise lines have that kind of record).

In terms of Norwegian, here are some specifics worth knowing:

S&P 500 Company, Norwegian Cruise Line Holdings, is a leading global cruise company which operates the Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises brands.  The Company has a combined fleet of 28 ships with nine ships on order through 2027.

In 2019, the Company recorded its sixth consecutive year of record Revenue and Earnings per share.  This record financial performance included record revenue of $6.5 billion and Adjusted Net Income of $1.1 billion.  Despite being the 3rd largest cruise operator, the Company has consistently led the industry across all Net Yield metrics with 2019 marking the seventh consecutive year of Net Yield growth.  The Company is known for its long-standing track record of strong financial performance which includes over a decade of financial growth.

In anticipation of the possible suspension of voyages and to insure a quick resumption of service as soon as practicable, the Company acted swiftly to increase its liquidity by securing a new $675 million revolving credit facility, bringing its total revolving credit availability to $1.55 billion, which puts it in a better position to withstand the adverse financial effects of COVID-19.

Q – Are cruises going to be operating normally in the near future?

A – No. Ships are, at this moment, being tied up for a sustained dry dock period. There are currently eight ships en route to Asia carrying crew members home to Jakarta, Manila, Bali, and Hong Kong. This is indicative of prolonged disruption in normal cruise operations. We think that having crew return to their ships while having vessels ready to resume normal schedules is a matter of months – not weeks.

Q – What about the airlines. Will they be back in service for trips later this summer and the fall?

A – That is an open question although parked aircraft can be made flight-ready in a matter of days. But look at the month of March at the New York area’s three major airports – take-offs and landings are down 85%. International flights are down significantly.

Q – Are there parts of the world that are still really safe to visit?

A – There are no reported cases in Antarctica. But there are also no hospitals or drive-up clinics. African safaris are operating normally and there is positive news about the manner in which Kenya and South Africa particularly, have responded to the virus. There are areas of South America that are relatively untouched. Some of our clients are renting Villas or yachts for self-isolation in the most comfortable situations. Bookings for Christmas Market river cruises are strong. Currently, Turkey, Barbados, Jamaica, Mexico are enjoying a fair number of foreign visitors given relatively low numbers of Covid-19 cases. Iceland has been named as a country that has handled the challenge extremely well. The way they have done this is to assign entire teams of their best police detectives to identify and bring in suspected carriers for testing.

Q – Which cruise lines are in the most serious financial situation?

A – Analysts are not united in their opinion but the ones we listen to seem to feel that Norwegian Cruise Line has the least cash on hand with Royal Caribbean second, and Carnival in the stronger cash-flow position. These three companies control 81% of the market. Carnival is owned by the Arison family and its founder is based in Israel. They have just announced an infusion of capital from the investment arm of the Saudi Royal Family which, as of this moment, owns 8 ½% of Royal Caribbean. Cash flow is really the issue for these lines and, given the massive profits and stock price growth over the past decade, we think that loans and cash infusions are going to be available. The staying power of these three lines without any cash infusion is currently estimated at nine to fourteen months.

Q – What about Crystal Cruises? Are they in better shape than the largest three brands?

A – You could make that case. Genting, the Malaysia-based shipping corp. that owns them has deep pockets. But last Friday, Crystal aid off approximately one-third of its US-based office personnel.

Q – We do not cruise but we take top-ranked escorted tours with Lindblad, Tauck, and Abercrombie & Kent. Will they make it?

A – We think so. Lindblad just received a major cash loan. A&K and Tauck are widely diversified and are privately-held so accurate numbers are not available. But we think a tour operator is different than a cruise line because they have far less capital investment in the products they sell. A&K does not own the hotels or the tour buses it uses. It does not own the boats or the small ships it uses for its programs. These are really companies that package and market other people’s products so exposure and risk are reduced.

Q – How will we know if a program you have us booked on is canceled and what our options are?

A – We have a well-designed process in place that will allow us to receive the information on a priority basis and notify you within a three-hour timeframe. This includes weekend notifications. We will then follow up to make certain you have received the information. We have asked that each of the members of our ETCC be included for direct notification by all of the major cruise lines and tour operators.

Q – Will your advice be to wait until the supplier announces cancellation in all cases?

A – No. Each of our clients is entitled to receive our best advice regarding the most prudent strategy to follow. There could be a scenario where that would not be to wait patiently – but in the vast majority of cases that is exactly what you should do.

Q – As I understand it, these FCC’s allow the cruise line to hold on to our money and they will give it all back to us plus another, say, 15% for re-booking the same trip next year. Do I have that right?

A – Yes. They are helping solve their close-in cash flow issues while paying you far more than you earn in a savings account for your support. It really is a win-win.

Q – We are going to be sailing, hopefully, I might add, aboard the Crystal Symphony in November sailing from Mumbai to Singapore on the 16th. We are wondering if there is any doubt that this cruise would operate and whether you might identify any irregularities we might notice aboard the ship in terms of normal Crystal procedures? I did not know about you before discovering this site and we did not book with your firm – a mistake we intend to correct when next we travel.  Thanking you in advance.

A – You’ve selected a wonderful itinerary so perhaps your current agent is better than you are imagining. We think this cruise is “Highly Likely” to operate and it remains heavily booked. In fact, Singapore, and Thailand to a lesser dgree, have been praised for handling Covid-19 rather quickly and rather well. Singapore will be used as a case study of what “to do” in future situations that are similar.  We can now identify certain procedural changes you are likely to notice soon after boarding. To begin with, if you are age 70 or above, you will need a “Doctor’s Certificate” to be permitted to travel aboard Crystal ships. Capacity on Crystal’s tour motor coaches will be limited to “half capacity”, something we think all cruise lines should implement. Expect that all “self-service” buffets, including the often “incredible” upper deck evening buffets to be completely eliminated. One of the ways that guests will be able to identify those cruise lines most concerned with guest health is how quickly buffet dining is eliminated as an option. 

Q –  Our cruise on Holland America was just canceled and we are now thinking about sailing on a smaller ship with fewer than 1,000 guests. We wonder if they are really better able to avoid virus outbreaks? They cost more so we wonder if anyone can certify that they have better cleaning procedures in place? We work with an agent here in Brookline but are wondering what you are advising your clients booked on Princess and Holland America. They seem to have most of the problems and they are owned by Carnival so we wonder if this is a company to avoid since they may be headed for financial trouble based on some of the cruise boards we’ve been reading. I appreciate the straight talk on this site. It is extremely helpful. 

A – In the interest of time, allow us to respond using bullet points as you have posed several good questions:

  • The statistical evidence that smaller, more upscale (keyword) ships are safer from this type of virus is found in the fact that not a single one of the Top Ten-Rated cruise lines have had any major issues with Covid-19. All of the ships where the virus spread were larger, multi-thousand passenger ships. These top-rated ships carry far fewer guests, a more upscale demographic, provide much more on-board space per guest, and a significantly higher crew to passenger ratio which makes for better cleaning procedures. That said, the virus can strike anywhere because it is not being produced on cruise ships – it is being brought aboard by infected passengers. So screening procedures are critical. 
  • We are not advising our clients booked on Holland America or Princess because we limit our services to the world’s top ten lines. When you say “they have most of the problems” be careful about accuracy. They certainly have the most negative “impressions” from the media. But in virtually all cases, Covid-19 was brought aboard the ships unknowingly by visitors who picked it up in China or Europe. Don’t think that the virus was produced or “manufactured” on-board. 
  • Carnival is, so far, keeping most of its ships in what is called “Hot Lay-Up.” This means that ships are operating, while tied up, with a complete deck and engine crew on standby and a fairly large hotel crew largely doing maintenance, deep-drill cleaning, and some serious renovation along with cosmetic touches. It has been estimated that Hot Lay-Up could cost Carnival somewhere around $2.5 Million per month per ship. They have nine brands worldwide and just over 100 ships. We are less worried about Carnival than some other, smaller brands in the industry. They have secured the short-term cash infusion they need and they have said publicly that they do not feel that they need government subsidies. 
  • “Based on some of the cruise boards we’ve been reading”  – Be careful here as the majority of what you are reading is written by people who have no connection to the industry and are not in a position to speak personally to top-level executives about issues related to future planning, itinerary changes, and crew and air deployment matters. Usually, professionals in the industry laugh a good deal at what appears online as “cruise critiques”. But in this situation, where we are experiencing a true pandemic, amateur commentary and misguided opinions can be harmful in the extreme.

Q – We have a river cruise on Viking along the Danube booked for the last week in June. Is there any indication, at this stage, as to when the cruise will operate? Any odds so we have an idea of what to do?

A – Riverboats, as a rule,  lose money if they are under 70% occupancy. This is particularly true of Viking which depends for much of its income on on-board spend generated by full ships. Our current estimate is that any sailing during the last month in June has about a 40% chance of operating. But that is really an estimate as so much depends on the lines gaining authorization from the small ports along the way to, once again, disgorge passengers ashore while the line operates a full schedule of shore excursions. This is still iffy and we believe that there will be major disruptions and cancellations to cruising schedules in Europe lasting through much of the summer. Keep in close contact with your travel consultant for updates. 

Q – We have a summer cruise to Europe planned and paid for. We are scheduled to sail from Barcelona to Venice in August. Will this cruise sail and why can’t we get a definitive answer from Oceania?

A – All of the top-tier lines are handling the timing of canceled sailings in much the same way. They collect data, speak to their teams ashore, look at the availability of airlift, and, of course, the projected health forecast and they make their decisions. They tend to work one to two months ahead. So, as you read this, announcements will be coming out referencing sailings in May and early June. We would not expect to see any announcements regarding the cancellation of sailings much beyond that. Canceling a sailing and having to offer cash or Future Credit Discounts that are substantial is not something any line wants to rush into unless absolutely necessary.

Q – So what is your primary advice for those of us who were planning on traveling on a cruise or an escorted tour later this summer? Do we make final payment?

A – As you can imagine, there may be exceptions in anything we are going to recommend, but our best advice is to make your final payment and wait for the cruise line or tour operator to cancel your trip. In that way, you will avoid cancellation policies and be eligible for a future travel offer that will likely get you all of your money back along with a financial reward for your patience. Most travel suppliers are assessing cancellation fees for sailings that they have not yet canceled. This policy is quite rigid and we have not seen exceptions. Over the past two weeks, we have seen guests walk away too early with no compensation while those who waited for the official cancellation are generally being offered several options including refunds and future credits. In this scenario, it is always going to be better if you are paid in full and then wait for the program to be canceled.

Q – Going on web sites, it appears that all of these travel companies, both the tour companies as well as the cruise lines, are gearing up for a normal summer in Alaska and Europe. We just had our Oberammergau Tour canceled and we are waiting for a revised itinerary which we probably won’t take. Will we have the option to get our money back?

A – Not necessarily. Technically, the tour company did not cancel the play, it was canceled by the Play’s organizers who have pushed it back to 2022. If you decide to cancel, some tour companies will give you a full refund but many are only offering future credits. We are seeing that with cruise lines as well. That has a lot to do with cash-flow issues as no company wants to cope with being closed down for several months while, at the same time, refunding substantial cash refunds to guests. This may seem unfair but it is also an economic reality. Every company with whom we work is making attractive offers in cases where they cancel a departure.

Q – If nothing is canceled so far this summer, do you think things will be back to normal in the next two months? Can you give us a general picture of where things stand in terms of back-to-normal travel?

A – Everyone is watching the Canadian Rockies and Alaska. Scandinavia may experience rapid recovery. If the Alaska and European cruising/touring seasons are effectively canceled, we will see some major changes in the travel landscape. Many countries in Africa, particularly central Africa have not yet seen major outbreaks. Several countries in Central and South America have, thus far, escaped the outbreak. But we think that the Southern Hemisphere may be the next area to undergo a wave of outbreaks. Antarctica is currently virus-free but treatment facilities do not exist.

Personally, we think that associating the phrases “normal” and “60 Days” is way off course. We are really hoping that we will all get to sit together around the Thanksgiving Table late in November and have something to celebrate. If the trials involving both treatment and a vaccine that can be a cure-all work out, eight months is a best-case scenario. 

Q – Is the Cruise Industry the hardest hit sector of the travel industry? What about other portions of the travel industry?

A – It has taken an unprecedented financial hit but there are several other sectors that are of greater concern at the moment:

Meetings and Convention Planning – This portion of the industry has just stopped in its tracks. No organization wants to gather in a giant auditorium or convention center for an annual or quarterly meeting. Some of the very top firms in this sector are trying to adapt to video-conferencing etc. but that is a really competitive space.

Corporate Travel – In-person travel has been replaced by Zoom, Skype, and other apps. that can run on any digital equipment. It will be a while before corporate travel execs will fly out to meet with clients. Businesses seem to have little interest in bringing employees and clients together in large gatherings. Salespeople have quite literally stopped the practice of flying to visit clients.

Sports/Festival/Special Event Planning – It may be several years before companies in these fields are able to operate on a viable level where people are, again, comfortable attending large events.

Travel Agents – Over 90% of the travel agents in the United States work on commission and are not paid a salary. There will be closures and there are estimates that 40% of the outside agents in America will be displaced by this crisis. We do not employ travel agents at our firm.

HotelsThere is something called “Revpar” which measures the financial return based on hotel room occupancy. The last report we’ve seen shows Revpar, quarter to quarter comparisons down to 29% from 64% last year. That is not a sustainable figure for small hotels and larger independent properties. The average cost of a hotel room in the United States was $93 last quarter.

AirlinesThe airline industry has seen steady profits for more than a decade. The industry has saved on lower fuel costs and the imposition of new fees that have added Billions to the bottom line. Now, flights are half-empty and many routes are seeing heavy consolidation and cancellations. But the good news for airlines is that they can furlough labor and they can park their planes. So they can save both fuel and labor costs.

Q – Are there cruise lines or tour operators that will likely not be around next year that C&T Guests should avoid booking?

A – That is part of the reason you come to us. Virtuoso’s financial vetting process and our own stringent Preferred Supplier requirements, help assure that you are always in the best possible hands wherever you travel. The cruise lines we are concerned about will never be offered to you as an option. That said, here are a few observations that we hope are useful:

Some industry analysts are concerned about Royal Caribbean, an extremely well-run company. Concerns center around the fact that RCI has six new ships on order along with multiple new ship orders for its other company brands which include Celebrity, Azamara, and Silversea. This is a staggering financial commitment at a time when many are urging a more conservative financial approach. Viking is another line with a large number of new ships on order.

Our major concern is for smaller, destination in-bound experts. We worry about some of the operators, for example, in Asia and Europe where high-end inbound travel has come to a complete standstill. There are also numerous smaller companies that handle shore excursions and daily travel arrangements for tour operators and cruise lines. Will they be able to survive a prime summer season with their best clients curtailing operations?

Q – We are booked on your July 6th Signature trip to Iceland including Tauck Tours cruise with Ponant. Can you give us an update as to where this trip stands at the moment?

A – It is fair to say that there is uncertainty about our program this year. A lot of positive things would need to happen for us to operate this program comfortably.

The final payment was due on April 2nd. We have gotten Tauck to agree to push back everyone’s final payment date until June 1st when we will know, for certain, if this program can operate without any virus-related health concerns. We will be in touch with everyone before then with updates.

Q – We know we will be traveling again in 2021 for sure. We are already anxious to get out of the house and hop on a plane somewhere. Are there places we should be considering for travel this year?

A –  Right now – we want you to stay put and limit yourself to travels of the mind. Take Virtual Tours, tour museums online, walk city streets all over the world on you-tube, read some of the better full-time international travel bloggers as they tour the world is stressful times. But we don’t want or advise any of our clients to consider travel within the next 60 days as a bare minimum. It is not safe to travel and anyone who suggests otherwise is a paid shill for some travel enterprise.

We have been booking clients on some of the Christmas Market River Cruises in late November and December, but more than 90% of the new bookings coming in and being discussed are for travel next year.

Q – Would love to get your take on the long-term impact of the virus and its current impact on the travel industry.  I suspect there will be different long-term impacts on different segments of the industry.  Some segments may benefit from pent-up demand and bounce back to some level of normalcy.  I fear the lower-end cruise industry will be hurt the most.  Regent-type cruisers will be back once the world-wide COVID-19 impact becomes a memory.

A – We have a somewhat unorthodox view of this. We think that the actual number of potential overseas vacationers from the United States is a wildly inflated figure. Look at it this way: About 76% of adult Americans do not have a passport. Half of those who do, have a passport primarily for the purpose of job-related travel. Another large portion of the 24% who do have a passport use it to visit with relatives overseas. That brings the potential number of travelers down to an estimated 10% of the population. Then you need to look at travel to Mexico and Canada. It is estimated that at least half of current passport holders have travel to those two countries as their primary reason to have a Passport. That reduces the potential size of the international travel market to about 5% of the population. Then of that 5%, a hefty portion, research shows, obtained a passport because they are now required for packages and cruises to the Caribbean. That reduces the potential market for upscale cruising and overseas travel to about 3% of the population. We don’t think, adjusting for error, that any more than 3%-6% of the adult population in the United States has the desire to vacation on a quality product overseas. What is really interesting about all of this is that when you ask the 76% of Americans who do not have Passport if they are intending to get one, well over 90% respond “No”.

So, that said, we think that the entry-level cruise lines like Carnival, Norwegian Cruise Line, and Royal Caribbean could well rally even earlier than their more upscale divisions that sail to destinations that are often further away from home and more exotic.

We just interviewed Ten highly regarded travel agents across the country and all but one reported surprisingly strong advance bookings, even now, for 2021 sailing dates. We are experiencing strong bookings for 2021 including several Around-The-World by Private Jet and Cruises. Africa bookings are ahead of projections and some camps are booking up during the popular summer months.

Finally, we think that, what we call, “The Petri Dish Syndrone” needs to play out. It is there – no doubt. How many millions of marketing “impressions” were made of the stranded Diamond Princess and what will be the long-term effects? No one knows. Will the educated travel consumer come to see hotels, grocery stores, movie theaters, churches, schools, and office buildings as “Petri Dishes” with crowding statistics that are often far worse than what you would find in normal accommodations aboard one of the Top Ten-rated cruise lines that we exclusively represent? Eventually – but not right now.

As to your mention of a Regent ship; let us respond this way: If we had to leave tomorrow for Europe would we prefer being on a 42-Passenger bus tour, staying in a 300-room city hotel with guests from all over the world while dining who knows where, or sailing a Regent ship with a minimum 300 sq. ft. cabin, low density, fresh air that enters the room from our balcony, and an on-board medical team? The answer for us is easy. And please note that, despite what you have seen on your screen, not a single one of the top-ten cruise lines have, thus far, experienced any major Covid-19 related issues. Sorry for the long response.

Q – We take your advice because we don’t really have access to how these companies are responding to this crisis in terms of their flexibility and customer-friendly policies. In my former industry, we always said that you can judge the worth of a company and its people by how they perform when things are not going so well. So, we are curious, which companies that you work with are handling this really well and which ones are not? This can help your clients going forward.

A – There are about an equal number of companies that have stepped up in terms of reasonable options for canceled departures as well as the manner in which they have responded to us on behalf of our clients. Among the companies deserving of special mention during this crisis, we would include:


Q – It is now late March and we have a tour scheduled to Italy the third week in June. That is less than 90 days away. Shouldn’t we know by now if Tauck is going to operate this tour or cancel? We can’t see how it can possibly operate given the lockdowns in large cities in Italy. Friends are in the same situation with their early June Silversea cruise to Russia and Scandinavia. What is going on here? Why won’t our consultants or these companies tell us if we can travel or not? It seems as though the travel industry is in a state of confusion with no one able to make a decision about anything.

A – We fully understand how you would feel that way. And you’re not alone. The key here is understanding the logistics of managing the movement of a tour group or a ship, staffing, guarantees from ports and hotels as well as airport officials that entry will not be hampered. This is the most challenging human chess game ever played and there is no precedent for most of what is now taking place. Every executive of every cruise line, hotel chain, and tour operator is in constant meetings trying to get specifics, commitments, and alternative plans from overseas offices and contacts.

Stock prices have tanked, as you know, and a few of these companies are planning for their guests while also trying to figure out how to assure their own survival.

No one in the industry knows when Covid-19 will be under control. Dr. Fauci does not know and our political leaders certainly don’t know. The planning in the tourism sector seems to be based on good news and improvement, with medical applications, being introduced this summer or early fall. Most don’t think the crisis will run into 2021 – but some do.

For now, it is important for all guests to understand that logistically it is important for all of these travel companies to work on imminent programs first and then work backward in terms of planning, operations, and guest policies. Almost no company we know is making decisions much beyond April or early May given the several scenarios that can occur. For that reason, tough as it may seem, patience is going to be necessary for a little while longer.

Q – We are booked on a cruise to the Greek Island in September on Seabourn. We are taking your advice to wait until Seabourn announces the cruise will proceed or that they are canceling, in which case we would expect a more generous offer than if we cancel now. But if that happens, what about the air we did on our own and the insurance we did through Travelex?

A – The air cancellation penalties would be up to the airline and you would need to contact them directly. Most are allowing cancellation but a lot depends on whether or not you booked a refundable or non-refundable fare The airline’s “Contract of Carriage”, the fine print you agreed to when you purchased your ticket, gives them great leeway to handle cancellation as they see fit in this kind of emergency.

Travelex is excellent insurance and you may be eligible for a clause that allows you to move your policy over to a re-booking next year or later this year.

You are doing the right thing by waiting. It is always best to have the cruise line cancel a sailing instead of jumping the gun and exposing yourself to stated cancellation policies.

Q – Why doesn’t Princess Cruises, along with some of the other large cruise lines, defend itself against all of the anti-cruise stuff we’re reading? We couldn’t believe the Bill Maher rant on his HBO show last week calling for the end of the cruise industry and saying that cruise ships are “floating Petri dishes”. Why doesn’t the industry fight back and, with your online voice, why aren’t you all more aggressive in fighting the anti-cruising stereotypes? We’ve been on 27 cruises and we’ll keep going as long as they let us. The people who got infected can be traced to passengers who had originally spent time in Wuhan, China. What are you telling people about cruising at this moment – are you telling people they should not be cruising? Is a hotel room any cleaner or safer? Is a bus filled with tourists any better? Is a church filled with parishioners and/or tourists any better for your health prospects?

A – There are about seventeen good questions in there – although some of those require medical expertise that we don’t have. So, let us respond to you with just a few observations:

  • The challenges of keeping a cruise ship illness-free are more difficult when you are caring for 3,00 guests that when you have fewer than 700 guests. Not one of the world’s top-ten rated cruise lines has had any reports of a Covid-19 Outbreak. That is the story that is underreported.
  • The Diamond Princess was on the wrong itinerary at the wrong time. The ship was in Asia with a heavier-than-usual contingent of guests who live in China or who were traveling in China and/or Japan.
  • The ratio of medical staff to guests is significantly better on a smaller, upscale cruise line. The medical services are more personalized.
  • Your analogy of a hotel room to a cabin aboard a hotel that manager to float from place to place is a good one. Mass-market cruise lines have a proportion of inside, windowless accommodations. On the top-tier lines, the vast majority of staterooms have balconies with doors that open allowing fresh air into the cabin. We think this is important in terms of good cruise health.
  • The “petri dish” comments we are hearing are generally stated in anger and unfairness. Is a movie theater, a mega-church, a grocery store, or a school a “petri dish”?
  • The crew to guest ratios on cruise ships are significantly higher than they are in hotels. Cleaning of public areas on the top tier lines is constant and generally exceeds CDC guidelines. It really all boils down to the boarding process and the level of testing for the virus passengers must experience. All of the lines have learned valuable lessons in this regard.
  • Tours, like cruise ships, serve a variety of demographics. Now, more than ever, we think that choosing tour “brands” is important to maximize the chances that proper precautions are being taken during touring and in accommodations used throughout the route. Some would argue that keeping your cruise stateroom clean is an easier task than micro-managing the cleaning of six or seven hotel rooms and a dozen or more restaurant settings along your tour route.
  • Princess Cruises has taken one of the hardest PR hits of our time. The Diamond Princess story will be repeated in Graduate School Marketing classes for the rest of our lives. At this point, Princess needs to avoid the urge to “fight back”. Much of their financial story will rest on the outcome of this summer’s Alaska and Europe Season. And those are, at present, unknown.

Q –  We have a cruise planned to Iceland later this coming summer. The sailing will be aboard the Ponant line. We know they have canceled several of their itineraries including sailings in and out of Japan. Is it likely this August trip will operate? We are traveling with another couple and they are depending on us for information and we are not getting any specifics back from the line. We have no agent – is there someone else we should be speaking to? And is it true that there is no Coronavirus in Iceland?

A – Your situation is one of self-imposed ignorance. You are telling us that you made a conscious decision to pay the travel agent commission to Ponant without receiving the kind of knowledgeable advice that payment should represent. But that’s OK – let us try to help you.

Coronavirus has come to Iceland but there are no serious cases thus far and the country has had time to make medical preparations should the situation worsen. A woman in her forties was diagnosed this week with the COVID-19 virus in Reykjavik, Iceland. Currently quarantined in her own home, she arrived in the country on an Icelandair flight from Munich but had been skiing in northern Italy. This is the third Icelander, as this is written, to be diagnosed with the virus.

According to the health coordination center, a man in his fifties was the second who was reported to have the virus. The prognosis for both people looks fine, but they show typical symptoms for the disease. Everyone who has been diagnosed with the virus resides in the capital area, but about 300 people are now quarantined in their homes in the capital. Most of Iceland is remote so it would be difficult to the disease to spread as it has in urban centers around the world.

It is very hard to know if your trip will operate as some medical experts seem to feel that we will have a good handle on testing and treatment within the next three to four months. (This is written on March 23, 2020) Speaking to commission-based sale people in a cruise line res center is not going to get you the best information. Ponant is a particularly difficult company to finesse because decisions about ship deployments are currently being made by an executive board based at the company headquarters in Marseilles, France.

Q – Currently booked to Antarctica in December of this year. Do you see any reason why we might consider canceling at this time? We are in our mid-sixties and I am a hiker. My wife has had lung cancer but is a survivor. Doc seems to feel the trip is OK – going with National Geographic. They keep telling us that the trip will operate. We do have cancellation insurance. Most interested in your opinion regarding the likelihood that this trip will be operating.

A – Everyone who is currently living in Antarctica is enjoying a form of “No Choice Isolation” within small groups. Before boarding your ship, we expect you will be fully screened for the virus. But December is a long way off and no one can give you definitive information. We think you were wise to consult with your doctor before this trip. Antarctica is one of several places that have not had any Covid-19 reports. We would go and we would bring our children with one important caveat:  We would want to know precisely what our air arrangements were going to be and we would want a sense that flights would still be operating. Given the likely routing, that is not at all certain. Have your travel consultant provide periodic updates on the air situation beginning three months prior to your scheduled departure.  

Q – We are booked with Viking River on an August river and land program that is supposed to include the Oberammergau Passion Play. Will it be operating? We’ve heard nothing.

A – It will not be operating. The Passion Play is being re-scheduled for the summer of 2022. Viking is currently working on adjusting all of their Passion Play inclusive itineraries on both land and in conjunction with their riverboat departures. This can be a lengthy process. You need to discuss your situation with your travel agency to make a determination if canceling now or waiting is your best option. What you do will also depend on who arranged the air and what cancellation penalties might be associated with your booking.

If you made your booking with directly with Viking and paid the travel agency commission anyway, we can only wish you good luck. Our suggestion is to communicate with the Customer Service Desk in writing. You should have it all straightened out by the time the Play actually is staged.

Q –  If we had planned on going on an escorted tour operating in April and it was canceled because of the Coronavirus, would the tour operator we were going with be responsible for reimbursing us for our air costs? We’re flying Delta in Business so the costs are close to $9,000.

A – Unless your air is part of the canceled tour operator package, it is highly likely that you will be responsible for all cancelation fees.

Q – We notice in answering these questions that there seems to be a fair amount of equivocation. I feel like I want specifics. Our situation is that we are about to cancel a September cruise round-trip from Barcelona. We have no interest in visiting Spain now that the Virus has hit them hard. But our travel agent says they have not yet canceled the sailing. So how do we get information? They wouldn’t talk to us when we called Oceania.

A – We are getting many questions related to the lack of available information. This is, of course, an unprecedented event for which no airline, hotel, cruise line or tour operator could be fully prepared. The most important thing for you to understand the process is that the cruise lines are working each sailing in order. Right now in Europe, for example, policies have been formulated for most sailing in the next 60 days. Beyond that, lots of decision-making and discussion will be based on the most up-to-date information. The truth is that most cruise lines in March or April will not know what they will be doing this summer. A number of ships will likely just be drydocked.

Strategize with your travel consultant to see whether or not it would be wise to wait for Oceania to cancel your sailing or if you should just pull the plug now. We do not see summer European schedules operating normally. Nothing impactful on the spread of the virus will happen that quickly. As to why they won’t speak to you – it is protocol in the industry for suppliers not to talk directly to guests who are being counseled by an approved travel professional.

Q – We just exercised an option to cancel a Crystal cruise. We have been given full credit and we are re-booked on the same itinerary next year. But we can’t seem to get any paperwork from anyone, Crystal or our TA, showing that the original payment has been moved over. As a CPA, I kind of like to have a paper trail about large expenditures. I lover in Manhattan, am I being too aggressive?

A – In this case – perhaps yes. The travel suppliers have not programmed their software to handle the level of changes the company is handling. Accounting is likely overworked and short-staffed given the current needs to re-book large portions of the existing bookings on record. Pricing and credits, along with air and pre/post-cruise arrangements have to be factored in. This is, to put it mildly, a CPA’s worst accounting nightmare. Refunds and adjustments will take two to three weeks longer than usual. We’re sure you can understand this.

Q – Let’s suppose I am booked on a cruise or tour to Italy this fall and the Center for Disease Control advises that Americans not travel there, am I automatically entitled to my money back from the tour operator or cruise line? I am actually booked on a cruise and am curious as to how the rules on this work.

A – There is no law that requires a cruise line or a tour operator to give you either a full refund or a future travel credit. This is covered in the supplier’s “fine print” and is usually known as the cruise line “Agreement”. Anything offered to guests is legally considered an “Act of Goodwill”.

Q – I have been on a total of 29 cruises and I am planning on going on many more. So you can imagine how I felt when the government of the United States started advising citizens to “avoid cruises”. What is the real reason they are doing this? I can’t figure it out. Can’t they just avoid the riskier ports?

A – It will be interesting to see how the ad agencies for the major cruise lines deal with the ultimate public relations nightmare. This will be studied in Marketing classes at universities for many years to come. The issue on the ships is less about the departure ports than it is the idea that large numbers of passengers and crew are gathered under the roof of one hotel that has the unusual ability to float. This virus loves gatherings of people. The ships in the news are all “High Density” vessels. There are mathematical formulations for every ship measuring the amount of public space per guest. Just imagine, you are walking around a typical Carnival cruise ship. And everywhere you walk there is an imaginary box of space that belongs to you. On a mega-liner, that box might have about 20 square feet in it. If, on the other hand, you are on a low-density five-star line, that box could have up to 50 sq. ft. in it. So the amount of close contact varies widely and the consumer press doesn’t really understand this. There is one cruise line, for instance, that only accommodates 100 guests, fewer than any riverboat. A lot of the CDC warnings are based on configurations of the world’s most popular and largest budget cruise ships.

Q –   The safest plan for our “paid in Full” visit to Scotland in April is to take out some cancel for any reason policy. Which is the policy you most highly recommend?

A – It doesn’t exist. You are far too late to attempt to take out a Cancel for Any Reason policy. And if you still could, you would undoubtedly go through a period of “buyer’s regret” when you realized that it was not going to cover the entirety of your visit. Most of these policies only return 50-75% of your total cost at a premium designed for the foolhardy.

Q –  We booked an Azamara Cruise directly through the cruise line and our friends booked through a local travel agent. I noticed they got the same offer we did so what was the point of their paying for the agent?

A – Good logic – until it isn’t. Yes, the buy-off, cancel offers would likely be the same in keeping with stated policy. But your friends should not have been charged a penny to use a professional agent and they now have an advocate for issues related to your new booking as well as the possibility of consortium group amenities. But if you enjoy being charged for services you are not receiving, such as the agent commission built into the price of every cruise, have at it. But these are extraordinary times in the travel industry and it might be wise to have someone who can contact executives at the line on your behalf in your corner.

Q – Would you advise us to continue on a trip we have planned for Spain in two months? We will be visiting Barcelona and areas along the Spanish coast including the island of Ibiza? We are in our early forties, in good health, and we love clubbing and dancing.

A – Well Spain is, as of this writing, in health lockdown mode. They are emulating the Italian model only more quickly. You might want to ask your physician if this trip is a good idea. Whether or not we would recommend it would have a great deal to do with your health profile, how you are flying, where you will be staying, and the types of activities you will be planning. If you are looking for a city that is packed in season and is a prime example of tourism overload, you could not find a better destination than Barcelona. If you are going to Ibiza for its nightlife, and we are guessing that you are, we would want to ask why you seem so anxious to be surrounded by international travelers in close proximity, who may be carrying more than a social disease.

Q –  We are headed to Cape Town in the next two months for a long-awaited safari. We are going to both South Africa and Botswana. No one will convince us not to go – but you can have at it if you want. Our one question is wearing masks on the flight. We are having trouble finding them. Is this a necessity?

A – If you are in good health and your doctor approves, we think that, currently, southern Africa makes sense as a destination. But watch this carefully. We trust you are flying in Business or First on that long route. If you’re not, change your seating to the front of the plane. Masks are not necessary unless you are a health care worker. In certain societies, such as Japan, wearing a mask is a kind of awareness fashion statement. But excessive hand-washing is still the way to go. Be safe and please make certain your physician has signed off on this trip.

Q – We are watching the news, seeing these cruise ships described as “petri dishes” and wondering how any of the passengers can put up with prison-like conditions as they are locked inside their staterooms. We have a cruise booked on a Holland America cruise ship called the Koningdam. They are a more upscale line than Princess but as this will be our first cruise we are hesitant. The cruise goes to Mexico on October 3rd. We are less worried about the ports than the passengers. Any advice would be appreciated. I think we may be overthinking this one. Our travel agent keeps telling my wife not to worry.

A – Holland America Line and Princess are both cruise lines owned by the Carnival Corporation. Holland America’s ships, on average, carry fewer guests than a Princess ship. Your ship is the largest in the Holland America fleet at 2,605 Guests. Add to that, another 1,000 or so crew members, and you have a floating city of about 3600 folks. Many things will change between now and your departure date so it is hard to give you specific advice. But we are concerned about the size of the crowd. For now, we think consumers ought to limit their cruise options to any ship with fewer than 1000 guests. This will generally place you in a higher category of ship but we think that is exactly what you want to do. You want to be surrounded by fewer folks and a group with higher-than-average medical care, the kind of fellow-travelers who would be more likely to seek out competent medical attention if they had any symptoms of the virus. Sounds snobby but in this kind of crisis, we’ll risk it.

Q – We have a nice trip planned this September to Costa Rica. If the tour operator we have booked decides to cancel the departure are we automatically entitled to a full cash refund?

A – That is a bit more complicated question than it might seem. The air part of your trip would have to be refunded in cash as part of the airline’s “Contract of Carriage”. But that is the airlines. In fact, tour companies, resorts, and cruise lines are bound by their “Terms & Conditions”. Those Terms usually allow Future Credits to be offered instead of actual cash refunds. It is perfectly legal.

Q – We are booked on the Regent Seven Seas Voyager to Europe in September. I have been told that if I cancel within 30 days of my departure date, Regent will give me back a full refund in the form of a future credit that I can use in either 2021 or even 2022. This is part of something called the Regent Reassurance Program. Two questions: Will the refund/credit include the air I booked and what will happen to my insurance premium if I cancel?

A – Understand that any policy you or we reference may have changed, expired, or simply been thrown out if the implementation is proving impractical. Cruise line executives are in constant meetings, computer systems have not been programmed to handle the changes, and reservations staff internally as well as cruise sellers can barely keep up with the changes. So – that having been said, you must be paid in full to take advantage of this offer and you will automatically be placed in 100% Cancellation mode. So no cash refund of any kind. But you will get the 100% future credit and it will apply to both Regent’s air and insurance programs. If you booked your own air and purchased your insurance elsewhere, those costs will not be covered by the Reassurance Program.

Q – From a travel industry standpoint, which destinations in the world seem strong right now compared to the complete slowdown of travel to Asia? Where are our neighbors headed on vacation? Any trends?

A – Well you’ll find some of your neighbors waiting in lines at Wal-Mart for toilet paper, any kind of anything that says “Anti-bacterial” on the packaging, and cushions designed to help you slide under your bed in fetal hiding position. But most of your neighbors are still traveling. Travel agents are reporting upticks in travel closer to home such as Canada, the Caribbean, and Mexico. Spain and Portugal are seeing growth and travel to Africa remains strong. Cruises on American Rivers are selling out as are smaller, French barges and riverboats in Europe.

Q – Is there anything that we are not being told in terms of what we should be taking with us during our travels abroad or even in the US?

A – We don’t know what you don’t know. But we’ll mention a pocket pen. Us it to press elevator buttons and to press keys on a banking screen. Avoid signing with your finger at the supermarket check-out. Carry a thick handkerchief and use it to grip stairs or door handles. Use a clean one each day. Carry a supply of bacterial wipes in a plastic baggie in the car. Do not go to China to play ping-pong this month.

Q – We are scheduled to go on a Regent Seven Seas cruise to Scandinavia and Russia in August. As a former hospital administrator, I have confidence that the Scandinavian countries will handle this outbreak considerably better than we will, sadly, in our own country. So my wife and I have no fear of going and we are really looking forward to the journey. I do wonder, however, if Chinese passport holders seeking to get away will be allowed to book and travel on our cruise. That could be a bit of a concern.

Q – Effective on February 20, 2020 Regent has relaxed its previous policy prohibiting guests holding a Chinese Passport from boarding its ships. This is in reaction to new, stringent immigration, customs, and health screening protocols and regulations in place around the world. This also applies to holders of Hong Kong and Macau Passports.

Q – Is there any way that we can know where the risk of the Outbreak is likely to be highest? We are scheduled for a 42-Day Cruise that will hit many parts of Europe, a bit of Asia, and even some of Africa. It would be really useful to know where the Virus is likely to hit next. Thanks so much. This Q & A approach is extremely helpful.

A – It is, of course, a bit of a guessing game. But there is solid, empirical evidence used by researchers at the University of Oxford and The London School of Medicine and Tropical Hygiene. They maintain something called the IDVI, the Infectious Disease Vulnerability Index which tries to measure a country’s ability to manage a serious infectious disease outbreak.

This is their current chart showing places in the world they believe are of most concern in terms of a major risk for visitors:

Q – This Coronavirus is coming at a really bad time for our family. My sister is marrying a lovely gentleman from Buenos Aires in two months. We are all flying down for several days to attend. The immediate question involves our air arrangements which we must finalize this weekend. It looks like we can fly First Class for an additional $1900 per person. We’re all in pretty good shape, including both my parents who will be joining us. Any advice?

A – Definitely for your folks. We are recommending the front of the plane for anyone over sixty on international flights. You can decide, after speaking with your physician, if you want to spend the money for the rest of the family. If you bought Apple stock five years ago, fly upfront. And do investigate what private jet might cost if there are more than five of you traveling. You might be surprised.

Q – We are booked on a Tauck Escorted Tour to the Canadian Rockies in mid -June. This Corona thing is making us nervous and we are thinking about canceling. We did pay Tauck a deposit and we have their insurance. How will a cancellation work and will we get all of our money back?

A – Final payment for your tour has been pushed back to 30 days prior to departure. Any guest who cancels after making final payment will have ALL cancel fees (including GPP/CPP premium) issued back to them in the form of a travel credit to be used on any 2020-2021 Tauck journey. Airline change fees will not be covered for guests who voluntarily cancel.

Q – Are there really differences between the cruise lines in terms of this virus epidemic or are they all pretty much the same? So far, all I am hearing about is Princess. Do they all share the same cleaning and sanitary guidelines?

A – Actually no. While all manner of media attention has been focused on the Diamond and the Grand Princess, the fact is that, as of this date, we have seen no reported instances of any virus-related emergency on any of the world’s top ten ranked cruise lines. The mass-market lines, of which Princess is one, can provide a lovely non-inclusive cruise experience. Nothing wrong with pay as you go. The difference is not so much where the ship is headed but how crowded she is as she sails. Thousands of people on a giant liner are more susceptible to picking up a transmittable virus than those same people would be on something smaller, more intimate, with a significantly higher crew-passenger ratio. Of course, the issue with the headline garnering Princess ships has a lot to do with the timing and the fact that there were guests aboard who were connected to the virus during travels in China. That situation is now being addressed carefully on all ships.

Q –  I am scheduled to depart Denver in July and will be flying, through Frankfurt, on to Munich and Zurich for an extended vacation. How do I know if my flights are canceled and what my alternatives are? I am flying Lufthansa but I don’t know if the flights will operate. I booked the air directly with Lufthansa and they say the flights have not been canceled. Can I believe them? Will they protect me on other flights if they cancel?

A – You should go to the Lufthansa web site and make certain that your e-mail and cell numbers are listed in the appropriate profile boxes. Currently, and for the next month, Lufthansa is planning on canceling up to 50% of its scheduled flights, mostly within Europe. It is, quite frankly too early to work on this. Reconfirm your flights two weeks prior to departure. You can believe what they are telling you but do not assume that an LU reservation staff member knows what top-level operations execs are planning. Research your flight options and make sure that you have a second and third back-up itinerary ready to utilize.

Q – Which destinations are on the current government lists to avoid in the year to come?

A – No one can predict what the situation will be like even six months from today. It could be better, far better with the release of new medications now in trials, or it could be worse as we head into a serious pandemic with worldwide implications. For now, Americans should avoid all “non-essential” travel to China, South Korea, Iran, and Italy. These are currently “Don’t Go” countries. If you are an older, 65 +, and “at-risk” traveler, you should also avoid travel to Japan.

Q – Leaving for a tour to Ireland next week and other than lingering at the various tasting tables at the distilleries I will be visiting, there are no changes to our travel plans. We’ll be playing golf, just to be polite to the natives, and doing a fair amount of outdoor dining. But one member of our group told us last night that he was having a hard time finding face masks for all of us. What is the bottom line on that while traveling – appropriate or a pure rookie move?

A  –  Don’t travel with face masks. They are largely useless among the general population. The only real purpose of a face mask is when you already have a respiratory illness yourself and you wish to avoid spreading it to others. Instead of a mask, practice the six-foot rule – stay at least six feet away from others if you are suspicious or if they are coughing.


Q – You go all over the internet and find all kinds of advice about travel to Africa and it all sounds like so much noise. Yesterday, my therapist, yes I am being serious, told me about your site. I hope you will answer just a few questions. My wife and I are in our early fifties, I work in manufacturing, we’re in good health, and we don’t want to wait until I am retired to start seeing and doing things that take some effort. Our questions are – which tour operators in Africa are really the best, which ones should we avoid, and what month is the best time to see the “Big Five”.  How do we begin the process and what will a travel agent charge us to assist?

A – We’d need to know a lot more to make really specific recommendations but let’s do the best we can:

Don’t even think about going on safari unless you are booking with one of the following established, highly respected, feet/offices on the ground firms:

Micato Safaris  –  Abercrombie & Kent  –  &Beyond  –  Africa Adventure Company  – Austin-Lehman Adventures  –  Grey & Company  –  Wilderness Safaris –  African Travel Inc. – Big Five Tours 

We would recommend you avoid any firm not on this list although there could be exceptions based on your specific interests.

The best time to go depends on your interest in terms of seeing East Africa or Southern Africa. The “season” for a safari is quite extensive but many travelers go during our summer months. But this is a discussion that occurs after you select the very best program for your “safari expectations”. 

The process starts with a “No Sales Pitch” discussion with a professional travel consultant. The rule of thumb should be that there are no charges of any kind when you are booking an established, brochure departure. If your agent is creating a custom safari especially for you, fees hover in the $500-$1000 Per Person range. 

We hope this helps and good on you for planning Africa while you are physically able to handle the adventure. 


Q – We try to keep up with travel industry publications and have been surprised by the failure of Thomas Cook and the reported financial issues with Cox & Kings, which is, I believe, the oldest travel agency in existence. You keep hearing that travel agents are being put out of business by the internet. We’ve just started a new relationship with a new local travel agency and I suppose we’re wondering how we might know about their financial solvency. How do we know our money is safe? Is it appropriate to ask for financials? 

A – Several broad questions here. Let’s start by saying that Thomas Cook and Cox & Kings are not travel agents. They would be designated as tour operators. Cook was involved in charter flights, group tours, charters, and worldwide group packages. It is a risky business involving payments of huge amounts of money upfront. For example, two of the major tour operators specializing in travel to China declared they were closing their doors last week in anticipation of a complete decline in potential tour groups to Asia.

After the last financial crisis in 2008/2009 it is estimated that 40% of the travel agents in the United States were put out of business. The vast majority were selling inexpensive package travel that was easily replicated by OTA’s, (Online Travel Agencies). 

Since that time, the income of travel agents has risen and there is now a serious shortage of qualified vacation agents, particularly those that cater to upscale overseas travel. Tour Operators take a much larger financial risk than travel agents who simply act, for the most part, as intermediaries in the booking of other people’s products. They are the distribution channel for the tour operator. 

We certainly think that a discussion of the financial stability of any company you work with is appropriate although asking for a written accounting statement might be a tad much. You will get the best accounting service which is  Available via infinit accounting. It is good to know if any funds paid to a travel agent are kept in escrow until the time you travel. Here are four questions you should ask any travel agent with whom you are considering a relationship:

01 – How do I know that you are placing my interests ahead of those of your agency’s financial interests?

02 – What won’t you sell – and why?

03 – Have you worked within the travel industry before becoming a travel agent and in what capacity?

04 – Will you be wearing a bathrobe when I speak to you on the phone?


Q –  (2.23.20) We deposit a nice tour and cruise along the Yangtze River with Collette Vacations two months ago. But given the outbreak of the Coronavirus we have been growing anxious by the day. This would be our first time to China and we are not particularly well-traveled. We really want to do this trip and our travel agent feels that the situation will be much improved a year from now. But we are worried sick about the prospect of catching something serious. Any advice or places where we can get unbiased information about the coronavirus would be appreciated.

A – Thank you for the easiest question we’ve received all week. You are “worried sick”. Cancel your trip and wait to see how things develop. They will get better as time passes but there may be an intermittent spike in reported cases before this strain is fully under control. 

Part of the joy of travel abroad is the anticipation, the preparation, and the certain knowledge that one of your bucket list journeys lies just around the bend. If you are afraid or seriously concerned we always advise cancellation.  Things will get better and you will feel better about making a new commitment to China in the future. 


Updates from Virtuoso preferred partners and helpful resources regarding the Coronavirus outbreak aggregated here for your convenience.

Quick links:

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Read below for updates on destination-specific events, natural disasters, and Preferred Partners’ Virtuoso status.

Coronavirus Outbreak

Puerto Rico Earthquakes

Australian Bushfires

Australia & New Zealand Volcanoes

Virtuoso Preferred Partner Network Status Updates


enter image description here Q – I recently returned from a trip to London where I noticed that instead of saying I was flying in economy it said I was flying in Q Class. Then I looked carefully, and my connecting ticket home had an N instead of a Q. Anyway you can explain these letters the airlines use and what they really mean. 

A – Airlines use codes so their gate agents and flight attendants will know exactly what kind of ticket you are flying. Special compensation offers might be made to certain code holders. Thet might indicate what kind of changes you are allowed to make on a ticket or how a refund is to be handled. These are known as “Fare Codes” or “Fare Basis”. It allows the gate agent to know exactly what kind of flyer you are and whether or not you should be considered for an upgrade. So they are fairly important yet most flyers have no idea of their meaning. Obviously, it will vary a bit from airline to airline but here is a short guide to the airline’s secret lingo – used primarily to identify you as a full-fare or discount flyer Fares codes are also used to determine how many miles and points you will be awarded on a flight. 

Y – Full Fare Economy Guest

L,M,N,Q,T,T,V and X – Various levels of Discount Fare usually in order restrictions.

J,C – Refer to Full-Fare Business Class Guests

F – Is a non-restricted Full=fare First Class Guest

If you are flying a multi-segment ticket and you have more than one fare code, most airlines will enforce the most stringent rules that apply to anyone of your segment codes. They do that because they are so customer-service oriented and because they have almost zero appreciation of your loyalty or business. 


Q –  I have been flying for the past two decades, mostly to larger metropolitan areas. I have noticed that some pilots, particularly those with Delta, seem to make harsher landings while American pilots seem to glide in more softly. I wonder why this is and also wonder about any of the larger airports where you have to come in fast and hard for safety reasons. Any light you can shed on this would be appreciated. Don’t mean to denigrate Delta in any way – I actually prefer the airline to any of their competitors and am a very frequent flyer. 

A – So you think maybe Delta pilots are trained to make hard landings while American pilots are taught to be more laid back on landing and to do it “ever so softly”. You didn’t mention what you do for a living – we’re hoping you’re not a clinical psychologist.

Pilots are generally told what landing speed to maintain. It has absolutely nothing to do with the brand or the pilots who work for that brand. Instead, you will find that it has a lot more to do with the length of the specific runway where you are landing. Some of the most notoriously short runways in the US are found at Midway in Chicago, John Wayne in southern California, and Washington D.C.’s Reagan International. Long, slower, softer landings are not recommended on shorter runways because they tend to use up too much “pavement” something pilots are loathe to do. So next time you encounter a “rough” landing it may mean that your pilot is being extra cautious. If you are flying DL or AA you are in the hands of some of the best qualified worldwide.  

Just to relax you on your next flight, let’s take a quick look below at “The World’s Most Dangerous Airport”, Lukla in eastern Nepal. 

Lukla and the Tenzing-Hillary Airport, 2881m elevation, Everest Base Camp Trekking Route, Nepal Lukla is the starting point for most trecks to Mount Everest Base Camp. Tenzing-Hillary airport has a single runway that is 460m by 20m with a 12% gradient. Aircraft can only use runway 06 for landings and runway 24 for takeoffs. Due to the terrain, there is no prospect of a successful go-around on short final. There is high terrain immediately after the northern end of the runway and a steeply angled drop, of about 2000m at the southern end of the runway, into the valley below.
The airport is rated as the most dangerous in the world.


Q – Our 16-year old son will be joining us on our annual summer break vacation. We’re fairly well-traveled and when we asked him where he really wanted to go, he responded that he would love to visit “somewhere that will help me see and understand the effects of climate change on the planet.” That’s a tough order so we thought we would seek your input. We have a fairly open budget but would like to keep the total trip under $60,000. We are all fit and active travelers and hiking does not put us off at all. 

A – We think you should consider the world’s largest island which happens to be covered in ice over 80% of its surface. Given that, no country on earth is more instructive regarding the effects of climate change than Greenland. Consider hiking a bit of the 100-mile Arctic Circle Trail. Go and book a tour with san diego whale watching and the magnificent Eqi Glacier via boat with a naturalist.  If your dates are flexible, try to time your trip with the June 21st celebration of Greenland’s National Day. It will add a sense of place to your travels. You may want to add a few days in Iceland but we think that Greenland is the destination best suited for your goals. We all wish your son the best of luck. 


Q – Set with a two-week tour of southern Africa that begins in Cape Town and ends in Johannesburg. This mid-August vacation includes two nights in Victoria Falls where I am reading the water has completely dried up and the Falls are no more. We are working with a local safari operator based in Johannesburg and wondering if they will eliminate the Victoria Falls. We found them on the internet and they seem to have hundreds of “likes” so we’re trusting them to do the right thing. What options might be available if we decide to skip the Falls at this point? We are paid in full. 

A – There is a growing pattern of weather affecting Victoria Falls that is quite complicated but boils down to the fact that October-November rainfalls are way down in tandem with serious heat issues and daily averages approaching 96 degrees. You should be fine in mid-summer although you will see evidence of decreased rains, drought, and the effects they are having on the majesty of the “Falls”. 

We have no idea why you would have paid in full for a trip not scheduled for six months. It does not sound like you have any advocacy built-in – as you are working directly with a group operator. But most troubling of all is your failing score on our “Travel Naivete” Index. You were impressed by hundreds of “likes”? 

“Likes” online do not require any sort of mental capacity – just some sort of forefinger. And if that doesn’t work, “Likes” can be easily purchased – in bulk. 

Try to find out if your tour operator is accredited by any of the major US travel consortium groups. If not, see if you can secure any recommendations from past clients in your area. It is likely that your trip to Vic Falls is scheduled at the end of your journey just prior to your departure for Johannesburg and your flight home. Have your tour operator give you two options to replace the nights at the Falls if you are determined to skip them (not what we would advise)

Do feel free to call the tourist boards in New York for additional information about the company you are using and their recommended itinerary modifications.

Finally, make certain that the travel agent commission is being refunded to you in the pricing as you are not using an agent’s services.  


Q – We are scheduled to travel to Italy in July of 2021 and we are hearing rumors that we may need a Visa to enter the country. Are the European countries seriously going to start requiring Visas for visitors from the United States?

A – The travel community has been slow to embrace this as many of us have been thinking that the policy could change overnight. But it now looks as though it won’t. The days of just strolling into Europe visa-free are over. 

This new requirement applies to all Americans visiting the so-called “Schengen Zone” which is composed of 22 EU member countries as well as four that are not members, Iceland, Lichtenstein, Norway and Switzerland. 

You will need an ETIAS Visa. You can apply online at ETIAS stands for European Travel Information and Authorization System. It goes into effect on January 1st 2021. All US citizens going to Europe will need one. 

For General Information go to

Visa may be too strong a term. Think of it as a European Hall Pass. It will be required because the European nations feel it will tighten security and have a positive impact on illegal immigration and the threat of terrorism. The Visa will be good for travel of less than 90 days.

By the end of 2021, and going forward, there will be a waiver for US citizens visiting European countries for a total of less than 90 days. This so-called “visa waiver” will enable holders to enter any of the Schengen Zone European countries as many times as they wish. The total stay limitation in any one country will become 90 days.

These are the Schengen countries requiring the Visa:

The online application takes an estimated 20 minutes and 95% of all applications will be approved online within 5 minutes using Interpol and other international security databases. You will need information from the photo page of your passport to complete the online form.

There will be a fee. Children will be required to have an individually approved ETIAS. Proof of return ticket within 90 days will be required. The date when online registration will be available has not, as of November 11, 2019, been announced. 

What the Schengen signatories are attempting to accomplish is the registration of visitors from the US without the usual hassles and paperwork associated with applying for in-person visas. Once perfected, the experience should not be onerous at all. 

And here is how the word reads:

The European authorities announced that the new European Travel Information and Authorization System (ETIAS) will be live and into full effect by 2021.

The ETIAS program will allow citizens from over 60 countries around the world to travel to the Schengen area visa-free. However, this doesn’t mean that they won’t need to notify the European authorities and make arrangements before traveling.

The ETIAS travel authorization is a visa waiver that must be obtained by international travelers before entering the Schengen area. Once granted, it lets the holder visit as many Schengen countries as they like for up to 90 days within a 180-day period.

The ETIAS application is designed to be quick and straightforward and entirely online.

ETIAS Requirements for American Citizens

US citizens are eligible to apply for an ETIAS visa waiver for Europe. Applicants will need to comply with the general ETIAS requirements for non-EU citizens. These includes:

  • Providing a valid passport issued by an ETIAS-eligible country (in this case, the United States). The passport will need to remain valid for at least 3 months upon entering the Schengen area.
  • Using a credit or debit card to pay for the ETIAS for US citizens application fee.
  • Providing a current email address to receive information and updates on the application. The approved ETIAS travel authorization will be also sent to this address.
  • Filling out the ETIAS application form in all its parts as accurately as possible.

The ETIAS Application Process for US Citizens

The ETIAS application will be completed and reviewed entirely online. This means that travelers will be able to apply for their ETIAS visa waiver from anywhere in the world (including the US) without having to visit an European embassy or consulate.

Although the application form is designed to be completed in minutes, it’s paramount that all fields are filled and that all information is correct. Inaccurate or incomplete information may result in the ETIAS application being delayed or even rejected.

The ETIAS application form for US nationals will require the applicant to provide:

  • Personal information like their full name, place of birth, gender, etc.
  • Contact details including address, telephone number, email address, etc.
  • Passport details pertaining to the passport the traveler will use to enter the Schengen zone
  • Travel plans and most importantly, the expected first point of entry to the Schengen area
  • Other information such as criminal record and health-related questions.

Why Is ETIAS Being Implemented?

Nationals of most countries eligible for ETIAS are now able to travel to Europe without applying for a visa. It’s natural that they wonder why ETIAS is being implemented.

ETIAS is designed to benefit both the Schengen area and international tourists. On one hand, it will help European authorities strengthen border control with a streamlined digital system. The Schengen nations will have better control over foreigners crossing their borders and better cooperation within the area.

On the other hand, travelers will enjoy a fast, automated system that will give them the authorization to travel in minutes without delays and long queues at the consulate and airport. The ETIAS visa waiver will allow its holder to travel freely within the Schengen area, which presents no hard internal borders.

It’s important to remember that the ETIAS visa waiver does not guarantee entry. Once granted, it must be printed out and presented to the European border control officers upon arrival. They will ultimately make a decision about the traveler’s eligibility to cross the border.


Q – We are fascinated by your point about the relationship about travel articles and the fact that the vast majority of writers are describing their own “free or nearly free” trips. No wonder we can’t really depend on travel reporting any more than we can believe what is written on a number of other subjects. But travel writing seems uniquely tainted and unreliable since it is based on first-person experiences. Would you agree? Also wondering if you might provide a list of those newspapers and magazines that have a policy of not accepting free travel for their travel writers. 

A – We would agree. The travel consumer is usually reading words served up as payback for comp. travel. But no one seems to mind so the practice continues.

There is no official list but the publications that currently do not accept free travel for writers include, as you might expect, The New York Times, as well as the Associated Press and USA Today. Unfortunately, that’s about it.


Q – Have spent portions of the last three nights reading your Q&A. Really enjoyable and love the information. Here is our brief story: I am retiring in six months and, with the death of my folks earlier this year, have come into enough money that will enable us to do some serious traveling in the years ahead. I have one big question. We’re fairly normal travelers, been to Europe twice, once on a cruise, once on a tour. We’ve done a lot int he States and we spent two weeks in Mexico. But now we are looking to expand our horizons. So our big question:

We can’t splurge on everything – nor would we want to. Generally speaking, do you feel that money is best spent on flying in the front of the plane, on accommodations, on fine dining, or on sightseeing?  We’re having a hard time deciding and we’re not at all confident that a local travel agent can answer this one. 

A – It is a little hard to answer this one without knowing you and having an in-depth discussion. The answer will be different for different travelers. But thank you so much for phrasing a really BIG question. In gratitude, we are going to try to answer it as specifically as possible with our recommendations:

Aircraft Seats: If there are medical reasons to fly Business or First do so. If you have miles to use do so. If not try for a good quality Premium Economy that will still give you the critical extra legroom. We like to phrase it this way to our clients: Imagine you are going to sit through a triple feature at your local movie theater. Would you pay $3000 extra for a larger seat with more legroom? 

Accommodations:  Always select one of the top-tier hotels because they employ a 24-hour security force and they change the bedding as often as you would expect it to be changed. You also need to care about who your fellow guests are likely to be. But notice that the lower priced accommodations in a top-tier hotel give you access to each of these important features. Don’t splurge on the room but do splurge on the hotel. If you have a heart attack, they know they have to call best cardiologist doctors. And always remember that if you know the price of your hotel room you have likely overpaid.

Dining: This is where we save. Three-star Michelin dining is no longer chic. Dine as the locals dine and pay what they pay for food. You will eat well and come home with better stories. 

Sightseeing – This is the one most amateurs miss. The single most important element in your enjoyment and understanding of a destination is the use of a professional guide trained to discuss those subjects that interest you most.  The one BIG splurge ought to be, for most people, the services absolutely superb guides. The very best consultants know how to snag them around-the-world. 


Q –  We will be going on the south africa safari next year a and I would like to know the strategy for bringing drugs like Zyrtac, for allergies, into the country. I have read that they are very strict about drugs. 

A – South Africa, along with many other nations in Africa are extremely strict about drugs brought into the country. In several African nations, for instance, Tylenol and Excedrin are considered to be Class 1 narcotics and fines or jail time can be used to punish offenders. Tourists, we should point out, are not usually the victims.

There are, however, some simple precautions that should remove all worries. Always travel with your prescription drugs in their original bottle and have a doctor’s note authorizing use. The prescription medications most frequently diverted to recreational use include opioid painkillers like OxyContin, anxiolytics like Xanax, tranquilizers like Valium, and stimulants like Adderall. These drugs are readily prescribed by doctors for years, and are easily available on the road , as well, when doctors’ prescriptions run out. People can become hooked in to them once they use them to affect problems, reduce or to possess an honest time with friends. Prescription drug abuse covers the spectrum from anxiolytics and opioids to stimulants. With each one of these addictions, RX treatment begins with detoxification. You enter rehab, and, under medical supervision, begin to taper off the drug that you use, over a period of weeks. At Baytown botox you will get a specialize in cosmetic treatment with Botox and skincare therapy treatments.

Prescription drug abuse covers the spectrum from anxiolytics and opioids to stimulants. With all of those addictions, treatment begins with detoxification. You enter rehab, and, under medical supervision, begin to taper off the drug that you simply use, over a period of weeks.Typically, withdrawal symptoms begin to line in within hours. If you’re detoxing from Xanax, as an example , you’ll experience anxiety, insomnia, blurred vision, nausea, and tremors. Xanax withdrawal is usually treated with medications for nausea, pain, and diarrhea.When you quit an opioid that you’re hooked in to , you tend to experience symptoms that are often like a nasty flu. within the beginning, you’ll sweat tons , feel anxious, and find it hard to sleep. From the second day onwards, you’ll begin to crave the opioid, suffer from abdominal cramping, and nausea. Detoxing reception isn’t recommended. once you detox under medical supervision, doctors are ready to administer drugs like buprenorphine, methadone, and naltrexone to ease the withdrawal symptoms and make the method more predictable.Quitting a stimulant like Ritalin are often very different from quitting an opioid. Doctors can prescribe medications like bromocriptine and amantadine to counter the cravings, and antidepressants can help calm the mind down and minimize the danger of self-harm.Depending on the drug, and therefore the depth of your dependence thereon , detoxification can last anywhere from every week to many weeks. Once the worst of the withdrawal symptoms pass, you’re ready for the second phase of addiction treatment, which is therapy. The goal of a drug rehab is to drug rehab is to enable you or your loved one to live a life free from the effects od drugs. If  you get most of your drugs from the same pharmacy you can have them print out the list of your current prescriptions. We recommend that you take the list and have it notarized at your bank or somewhere convenient. Border inspectors like raised seals on documents. You will certainly not be the first Americans to bring prescription drugs through O.R. Tambo International Airport in Johannesburg. You will find South Africans among the most welcoming of peoples. Don’t bring the inspectors at Passport Control a gift bottle of Celebrex.


Q – We have taken your advice and are thinking about scheduling our trip to France, our first trip to Europe, next May so we can avoid the crowds. My wife has dreamed about visiting the Louvre since she was an art student at NYU. Is this a good time to go to on a trip that will certainly be taken up with daytime exhibits and museum treks followed by French local favorite dining. We might also want to do a short river cruise on the Seine. We are retired so rather flexible. I should tell you that we live in Manhattan and you have a number of readers in our building.

A –  Thank you. We hope you aren’t renting in Manhattan. If you are, you likely can’t afford three meals a day in Paris.

We are going to recommend that you move this trip up to sometime between the 15th of March and the end of April. That will cut down on the tourist numbers significantly and, given your interests, you can travel in the off-season while seeing the same paintings the crowds will be passing by just two months later. Overtourism is becoming a serious worldwide phenomenon and Paris is not exempt. This past May, workers at the Louvre staged a walkout protesting massive crowds that they claim “made the place dangerous and unmanageable”. Given that you have choices and will largely be indoors to experience the Paris of your dreams definitely plan to travel in the off-season or, at the very least, the shoulder season preceding summer. And please collect our subscription fee from building residents when you see them in the elevator. 


Q – This may qualify as the weirdest request of the week. I love fondue. I love cheese. But I am a connoisseur, as snobby as my wine drinking friends up here in Seattle. For my 60th, my wonderful wife bought us two tickets to Zurich on SAS. The purpose of the trip is visiting the best cheesemakers and doing tastings on the premises. But here’s the thing – there is one cheese that is my absolute favorite and that would be Gruyere. So here is my question – is there an escorted tour for this sort of thing, so do I drive myself around, something I really don’t want to do, or do I hire a private cheese-knowledgeable guide for the entire trip? Where will I find what I am seeking? Cost is really not an issue. It is more about where to go and how to go. The trip will be for nine days. Thanks so much. We feel like we know you from these posts. 

A –  We think you will find your nirvana if you base your stay in Lausanne, Switzerland. There actually is a Gruyere Association and they do arrange tours of some of the better cheese-makers. We are unaware of other organized specialized cheese tours but perhaps it is not a bad idea. We’ve always thought that a wine and cheese tour might be successful if the two groups went off on their own during the day and met only in the evening to sample the days best “catches”.

As to methodology – Lausanne is beautiful and a great place to come home to each evening. We would suggest that you have your travel adviser arrange for a program of, perhaps, three or four days of private touring. There are well-connected local guides who can make this trip really come alive. We don’t think you need to have someone with you every single day. When interviewing your travel advisor the key question is “Tell me about your on-site relationships in Switzerland”?

If the cheese backs you up you will find remedies at any Swiss pharmacy. 

One other bit of advice. You might want to become a connoisseur of fig preserve. The best comes from Croatia and it should always accompany the cheese.  


Q – We have two weeks scheduled in early November in Thailand. We will be joined by our friends, our podiatrist and his wife. (We advise all of your readers to make friends with their podiatrist – it makes walking around overseas so much easier). We are from LA and we are, could you guess, “foodies”. We are what you might call “adventurous foodies” meaning we’ll eat almost anything standing up as long as it is delicious. We love open markets and the chance to go from stall to stall. We can change our air arrangements as we are flying First Class, so are thinking about adding five more nights in another country with a great local food scene. Love your advice. By the way, love this site but we don’t see how you make money. Do you take donations?

A – We would head to Penang, Malaysia. it is just down the road and it is home to this incredible historic mixed bag of cultures that has somehow produced some of the most exciting, and adventurous casual dining on the planet. Over the last six centuries, immigrants from Europe, Asia, and the Middle East have converged on this former British Colony and the result is a kind of foodie heaven. It does help, however, if you like your noodles spicy enough to require a cold beer in your non-eating han, You will also fond tons of things to do or then you can just visit Bali, There are tons of amazing things to do in Bali

We want you to head over to the New Lane Hawker Center first and work your way through all twenty or so of the stalls. Make sure to give at least two nights over to exploring the UNESCO World Heritage Site known as the “George Town” district. Dating back to 1786, these streets are filled with hundreds of street food emporiums, many with truly memorable specialties and awesome products from the We often arrange for a food-knowledgeable guide to accompany our guests so lines are minimized and the right dishes are selected. You must also try pizza from pizza hut they provide very good quality of food. Similarly, you can order good quality of  food from foodpanda. For a speedy subway delivery use the expert food delivery guys at foodpanda. Our service is reliable, always friendly and very easy to use.

Finally – no, we do not take donations and these sites obviously do not produce income. But we do have a thriving worldwide vacation planning consultancy now in its 31st year. No worries: we’re doing fine. We do these sites for our clients but also for a general public that has been lied to and manipulated by travel marketers for many years. There is great joy is not taking advertising or monetizing this site. It is quite liberating. Thank you for your question and for the “travel with your podiatrist” suggestion. However, given your dining preferences, perhaps you should get friendly with a gastrologist. 


Q – I called your office last evening and they said to contact you by e-mail and you would post a response the same day, June 29th. My 76-year-old husband and I are scheduled to leave on an eight-night escorted tour of France in four days. My husband does not do well with heat and I am extremely worried about the stress of dealing with the 100+ degree temperatures they are having in France. We are, of course, paid in full. There is an online travel agency involved but they are telling us that hot weather is not a reason for cancellation. But my husband has to stay away from heat as a result of a weak heart and some past issues with breathing. Stepping into an active tour that will be moving around really scares me and I can now see that he is getting frightened as well as he listens to the news of this horrible heat wave. They say it is the worst in the history of France. I did take out a tour policy but it doesn’t seem that I can get a refund this close in. Please help with any advice you can offer. I am really concerned about doing this trip, and to top it off, my husband is not feeling well today.

A –  So sorry to hear of your situation. We think your concerns are valid. You should not do this trip. Here are some specific things we think you should do immediately:

01 – Take your husband to your doctor’s office (on an emergency basis) or to the emergency room of your closest hospital. You may be able to get a physician to sign off on a letter stating that traveling overseas into central Europe’s worst-ever heat wave is an ill-advised health risk for your husband at this time. Have the letter certified and make several copies. Keep a timeline and careful records of all conversations related to this situation.

02 – Contact the on-duty Manager at the online agency. Explain that this is regarding a “medical emergency”. Describe the situation and carefully explain that you do not want a refund – you are, instead, requesting a change of date during another time of year at the recommendation of your physician. Be firm and explain that for the commission they have earned on your booking you expect personal “advocacy”. Get response and ask for it in writing. Do not hang up until you get a satisfactory response.  Your “agent” should be doing all the work – you don’t need this stress.

03 – After you have returned from the doctor’s office, or hospital, hopefully with a strong letter in your purse, contact the “Claims Supervisor” at your insurance company. Explain the situation and ask for relief as this has now become a real unanticipated medical emergency with medical intervention and a paper trail. 

04 – If you can, have an attorney draft a quick letter to your tour operator stating that, under the circumstances, you would expect that any medical needs your husband may require as a result of being “forced” to do this trip be covered. Your attorney will know what to say.

05 – If you want to enjoy holiday trip even if there is climate change conditions which should be suitable for health then tours of Scotland is the best decision.

 You did book a summer trip and there have been heat waves in Europe that have killed many people in the months of July and August for the past three years. We have started advising our more mature clients or those not in the best of shape to avoid European travel during the summer months. If you were not aware of this issue your “travel agent” should have been. But it is also true that you alone were aware of your husband’s “prior condition” and mid-summer travel and the likelihood of climate-change related events should have given you pause as to the timing of this trip. In the end, it is only money. The forecast is for continued heat. In large portions of France, air-conditioning has never been needed and that is one reason the death toll is so high. 

Also think about this: The monster heat wave in much of Europe at the moment is filling up local hospitals and putting pressure on physicians to see those who need help. If your husband did the trip and came down ill, he might not be able to receive medical attention in a timely fashion. 



Q – We discovered an interesting web site that has a lot of information about earning miles and using the best credit cards for travel and earning miles. We are wondering if you would recommend “View from the Wing” as a reliable source?

A – Yes, the site’s editor, Gary Leff, is highly respected and one of the nation’s top points experts. Gary is quite open about accepting stipends from some of the credit cards he recommends but we don’t have a problem with that as his rationale is usually quite sound. View also aggregates reports of interest to air consumers. 

There are many mileage oriented sites that we think are excellent. “The Points Guy” is another good source for ways to maximize your points.

These sites are sometimes quite geeky and overly detailed.  But the fact is that the major US airlines are starting to restrict the number of mileage awards they are giving out so a bit of education on this subject is a good thing. 


Q – We are planning on spending a fair amount of money, staying at The Savoy, in Florence this coming summer. We’ll be there for six days and are looking forward to walking around on one big self-designed foodie tour. We love street food. click here you will get too many types of food.

But now I am hearing that you can’t eat food in Florence in the summer in public unless you are at an outdoor cafe. Is this actually true? Would they bite the hand that feeds them? Sounds crazy. 

A – There are new laws in place during the summer months in several Italian cities including Florence, Rome, and Venice. These new laws are designed at visitors who exhibit poor behavior, munching on food while they walk, or dribbling gelato while the sun beats down. There are specific laws geared toward “bad fountain behavior”. 

Florence, specifically, had over 10 Million visitors last summer. There are now heavy fines for tourists who eat food in the street. The laws are being strictly enforced on four primary streets, Via de’ Neri, Piazzale-degli Uffizi, Piazza del Grano and Via della Ninna. Do not dine on a panini while walking these streets. Try to enjoy your gelato among the other hundred or so tourists standing in the sidewalk line outside Vivoli. The fines range in the $550 USD range. The restrictions are in force during primary dining times (lunch and dinner) – of course, in Italy that could be anytime.


Q – I think I am married to a “saint”. So do my friends. I’ve been working in the Publishing field for the past fourteen years and I have found myself working more and more on health-related publications. I did have a bout with Cancer a few years back and my husband has made up his mind to follow my health-related whims in terms of my appointments with the professionals of Boise ENT, exercise and what we eat. Now, for a bunch of reasons I won’t go into here, we are ready to start traveling internationally. . We have only been to London previously so there is lots of the world to see while we can still do it comfortably. So here is where it gets a bit odd – I have this thing in my head that as long as we can create our own bucket list, why not set a goal of visiting the ten “healthiest” countries on the planet in terms of life expectancy, smoking, obesity, and heart disease, and access to clean water. Also – a healthy diet, of course. Is there any way you might come up with a Bucket List for us of, what you might consider, the “healthiest places in the world”? Or, to stay really healthy, should we just stay in the United States. Thanks so much for this awesome site. 

A – There actually is some hard research on this subject using empirical evidence. The Bloomberg Healthiest Country Index is one of the most credible. To start you off for a few years, let’s look at the Five healthiest places to visit.

# 1 – Spain (Highest Overall Life Expectancy)

# 2 – Italy (Starting to see the value of Olive Oil?)

# 3 – Iceland

# 4 – Japan

# 5 – Switzerland

The United States ranks 35th, behind, among others, Cuba, Malta, Chile, and Slovenia.

There are many ways to construct your own personal bucket list. We think that choosing destinations based on the overall good health of their citizens, is a rather smart way to design your travels. 


Q – My wife and I have just retired from government service with two very comfortable pensions. We want to be well educated when we travel overseas and we understand how helpful the internet will be. But we are wondering if there are any publications that you think are particularly important if one is to travel as a prepared and educated American?

A – Dear Mr. President, thank you for your question ……….. Oh wait, you’re not the President. Our mistake. Yours is, seriously, one of our favorite recent questions because it seems based on the assumption that you want to be as educated on contemporary affairs and local conditions as possible when you travel. Before you head on out, make sure you have an itinerary so you know what activities you’ll be doing, if you still aren’t sure what you are going to do, then you should definitely make some room for a Global Basecamps tour.It is obvious that you would go for stay outside in camp for more fun and there for making food you will need wood briquettes for making food or getting warmer.So you can’t take risk to avoid dkbræ Now, here are some notes we hope will help you in your preparation:

  • The most widely read travel publication is National Geographic Travel with over 28 million monthly readers.
  • The Week is an extraordinary publication that has no political view and publishes briefing reports on developments of every aspect of life from science, to movies, to health discoveries. The Week publishes the best columns from Europe and all over the world and provides a personal briefing report of the kind you would want if you were President. We think any traveler should be a subscriber.
  • Travel Weekly (admission – we write for them) is the trusted voice of the travel industry. It is easy to read insider information via subscription that will be extremely useful in your travels. It will make you feel like you are a travel pro and no one will know you are a civilian.
  • The New York Times. Our most respected journalistic voice features local and regional reporting that is the best in the business and a travel section that is one of the very few that does not accept complimentary travel for its writers.


Q – I am coming to traveltruth because I would love to get the bottom line on insurance. I’m a reader, and I organize every aspect of my trip. I’ve been traveling since my wife and I retired eight years ago and it seems that all my plans fall into place until it comes to the travel insurance. The online advice I see tells me I should price compare on sites like and I’ve tried that but they seem to be sites that rate insurance companies based largely on pricing. Any direction you might provide on this subject would be appreciated. I want good insurance although I hope I never need it. 

A – OK – here is the bottom line:

#1 – Never, ever purchase insurance online. You always want a human advocate for something as personal as insurance coverage. 

# 2 = Never purchase the cheapest policy. This is one product you should never buy on the basis of price. 

# 3 – Ask your travel consultant why they are recommending a particular insurance company or plan that includes medical  and Life Insurance

Which type of life insurance you have is going to have one of the biggest impacts on how much you pay in premiums. They each offer different types of coverage, and, as you could probably guess, more coverage equals more money. But life insurance is slightly more nuanced since there are so many different ways of purchasing it, although the general rule of thumb is that term is cheaper than whole.

Here you can find a short description of each of the different life insurance policies available. Average prices will be discussed later as they depend heavily on other factors.

Term Life Insurance

The most popular type of life insurance is term life insurance. This is life insurance that will provide a lump sum (known as the death benefit) to your named beneficiary in the event you die. However, with term insurance, your policy is not unlimited. It runs for a pre-determined “term,” and it expires when that term is over. For detailed information about child life insurance visit

Term life insurance policies can be bought for as little as five years and as many as thirty. They are designed for people who want to be covered in the event something happens to them before their dependents (in most cases their children) can take care of themselves.

For example, a couple in their early 30s with two young children might buy a 20-year term policy to make sure their kids will be taken care of in the event one or both parents die before the kids become adults.

Again, it’s a bit morbid to think about, but term life insurance makes a ton of sense for people who have dependents. However, after your term is over, you will no longer need to pay premiums, but you will also no longer have a death benefit.

Renewable Term Insurance

Some term life insurance policies are renewable, meaning you can opt to purchase them again after the term has expired. But this does not mean you are guaranteed the same rate.

In fact, most insurance companies will probably require you to undergo a new medical exam, and this, plus the fact you are anywhere from 10 to 30 years older than you were when you bought the policy, means you can expect higher premiums when you renew your policy.

Level and Decreasing Term Insurance

Something else that can affect the price of your term life insurance premiums is whether or not you have a level or decreasing policy. In level policies, your death benefit remains the same throughout the entire life of the policy. This means if you buy a $1 million, 20-year term policy and die on year 19, the payout will still be $1 million.

With decreasing term policies, your death benefit decreases over time, usually in one-year increments. The benefit of this is that you will likely pay lower premiums, but you are assuming more risk on your own by reducing the value of your policy each year of the term.


Q – We have read your warnings about travel to southern European countries like Italy and Spain during the summer months. You have pointed out the issues with heat and over-crowding. But what of Northern Europe. We are considering a museum-oriented trip to Amsterdam in August and we were wondering what months to avoid in this portion of Europe? Are the recommendations different? Also, we are thinking about booking our art-focused tours in Amsterdam, and perhaps Paris, through an online company called Context Tours. We were wondering if you recommend them and if they use high-quality guides? Really appreciate this site – we’ve learned so much we had not read elsewhere.

A – Let’s treat this as the two-parter it is. The short answer to part one – Amsterdam has many of the same summer over-crowding issues as its neighbors to the south. You definitely want to avoid July and August. Many of the locals will leave the city during those months because the population grows from just under a million permanent residents to more than 20 million visitors. Like many other cities enduring July/August crowding, Amsterdam is trying to do something about its crowding problems. They are heavily promoting areas outside the city, they have placed restrictions on the number of Airbnb rentals, and they have started limiting the number of shops that serve tourists in the city center. The reality is that Amsterdam is an amazing walking city with more canals than Venice. It is lovely when the tourist mobs have left to return to their studies and the financial support of their parents. You always want to go to Europe when colleges are actually holding classes.

Context Travel is an interesting and quite reliable company. They do walking tours for individuals and small groups led by local scholars and well-educated locals. Their pricing is generally less than one would pay for a certified city guide and driver and they are happy to work with families. They have an office on Walnut Street in Philadelphia. Their idea of employing true “scholars and experts” on a subject rather than historically based generalists – which is what most tour guides are – is an approach that we very much endorse. 


Q – There has been lots in the news about the crashes of the 737 Max version. I think we’re about to be scheduled to fly it by our tour company in August (2019). Can you offer a quick summary of where things stand, what the issues are, how we would know if our pilot knows what he/she is doing, and whether or not there is anything we need to do at this point to change planes? It seems that the problem is only with American Airlines. Is that correct?

A – It is true that American and Southwest have a large number of this new version of the 737 in service or on order. But many airlines all over the world have the aircraft or have it on order. It is a workhorse with high levels of fuel efficiency for short-haul routes. Here are just a few observations we hope will be helpful:

  • No oversight organization is going to rescind the grounding of these aircraft until the software issue is fixed and all pilots are aware of proper procedures. 
  • In fact, it does not appear that pilot error was an issue in the crashes. The issue had to do with the fact that the safety fix software was not installed and the manufacturer did not adequately instruct airlines considering purchase of the aircraft why the safety “extra” was a critical component in an in-flight emergency.
  • The reason it was not installed is that Boeing had made the safety equipment at the center of this issue non-mandatory. It was sold as an add-on and airlines purchasing the aircraft were not informed of potential problems if it was not installed. Just think about that for a moment. Safety-based software that would have prevented sudden dives was offered at an extra-charge – sort of like adding a shot of espresso at Starbucks. That needs to change. But the public seems to have turned away from this issue.
  • American has announced that they are now (April 14, 2019) expecting the planes to be back in service by the third week in August. Meanwhile, American is canceling more than 100 flights per day to try to manage a meaningful schedule. 
  • We recommend waiting until 30-Days prior to your scheduled flight to see what kind of aircraft is scheduled for your flight. We would not have the slightest trepidation flying the 737 Max once it is, again, cleared for take-off. Meanwhile, several of the nation’s largest airlines will not have enough aircraft authorized to fly that can possibly meet the needs of summer travel schedules and weather-related issues that cause flight cancellations in July and August. 


Q – We’ve been reading this blog and one particular section has really made me angry. We have been booking our own travel for almost twenty years. Yes, there have been glitches, but most of the time things worked out and we’ve had some marvelous times. But we always felt we were getting a deal by bypassing travel agents. Now that we understand how the system works, it seems that we were charged thousands of dollars for services we never received. Since two companies, tour operators, received most of our business, we are thinking we should demand some money back for all the times we traveled and were charged a price that included the travel agent’s fees for stuff we never received. We never, for instance, got any advice about insurance and we got badly burned twice. Again, we never used a travel agent. Is this a complete waste of time and how should we approach it? 

A – It could be a waste of time but it might be worth the effort. You would need to carefully document the money you spent over the years with each company. You would then show that the travel agency commission was built into all of the payments you received. You would next show the types of services an agent would have performed for their built-in fee – and point out you never received those services. You might assume an average built-in commission of 12-15% and demand a refund using specific percentages of what you paid. You can assume that everything you paid always included the commission. 

You have, in our view, been ripped off over the course of many, loyal years. We seriously doubt that any tour company or cruise line will give you back the funds you are due, but they very well may offer a response that, in some way, recognizes their appreciation for your past support. 


Q – Friends told us that you can fly home out of Ireland back to the United States without clearing customs as though you are on a domestic flight. True?

A -Not exactly. US Customs staff are in Dublin’s airport and US citizens clear US customs before ever boarding the plane home. This also allows for baggage that can be checked through to final destination.

Why isn’t this being offered in other European countries? The U.S. has offered to expand this service –  so far no takers. 


Q – First, thank you for keeping us up last evening. Love your sites and especially the “No Ads” policy. How refreshing. Kept waiting for the magical, annoying boxes to appear – but none ever did.  My husband and I are planning to visit both Australia and New Zealand for up top three weeks but we are unsure as to whether we should do a cruise ship, one of the Top Ten, or an Escorted Tour with one of the firms you recommend. Sad to say, we’ve done neither. This is a big deal for us financially but we have money saved and now we’re just trying to figure out the “how”. We live in Chapel Hill and my husband will be retiring in June after 30 years as a financial planner. Is there anyone in Chapel Hill you would recommend or is there a way to speak to you directly? Love to know your thoughts regarding our quandary. Thanks so much for your expertise, insights, and recommendations. 

A – We would be pleased to speak with you and we will forward some propaganda about our firm and services. If you would prefer working with a neighborhood travel consultant we will help you with that as well. Our feeling, based on the facts at hand, is that you should lean toward the escorted tour. The better ones that cover both countries in some depth are about three weeks long. Water-based touring in Australia and New Zealand includes a fairly high percentage of days at sea when you would essentially be seeing nothing. Given that this would be a “first” for you, we would suggest you save cruising for Europe, Alaska, South America, Antarctica, or Asia. You will love the tour itinerary, it will give you multiple night stays, and you will not feel that you have any “wasted” days at sea. Sure, we love cruising, we love reading a book in a deck chair with nowhere to go. We love not packing and unpacking at sea. But to this part of the world – on your very first experience, we would strongly recommend the land tour. 


Q – We are wondering if you would recommend some of the beach resorts along the French Riviera such as Cannes or St. Tropez or would we be better off pursuing our French dreams inland, away from the glam coast.  This will be a long-delayed honeymoon for us. She is 56 and I am 65. We have, for various reasons, never been to Europe. We think we will enjoy it all but afternoon reading, cuddling, and dining are what we are all about. Did I say “cuddling”. 

A – Tough to generalize but we think the safest approach would be to plan flying home out of Nice while beginning your trip in Paris or Provence. Depends on length of trip but you might want to end with a few days on the Riviera beachfront before departure. If you like to pick up the garbage from the beach to clean the environment we have  scrap metal pick up to make the task easier.

You will enjoy the beach, there is a great weather, people and the ambiance is marvelous, also we recommend you to take the whale watching california experience, you can’t miss it !

Here are some basic decisions you should make before consulting your consultant:

  • Number of nights and number of hotel changes (For a honeymoon we think you should become familiar with the bedding and avoid frequent changes.)
  • Is seeing one portion of a country going to be satisfying or will you be frustrated that you didn’t see more?
  • Nights beachfront versus rural village proximity
  • Can you abide by the Honeymoon Travel Rule: No more than one hotel change per week?


Q –  Greetings whoever y’all are. (May I suggest you tell us who is writing what so we know who to blame?) I have just retired from a Bourbon producing company here in Kentucky and it is time for me to show my wife a bit of the world in the fashion to which, unfortunately, she is accustomed. We love doing travel research but we would love to know which two or three hotels in the world are your favorite. I would also like to know at what point I should be engaging the services of you (hopefully) or some agent you would recommend and just what kind of expenses that might involve over, say, a ten-year period. A tip of my glass to your team. Great site. 

A – Thank you for an impossible question to answer. We love Ballyfin in Ireland, Monasterio Santa Rosa on the Amalfi Coast, and the Aman Resorts almost anywhere but particularly in the isolated mountains of Bhutan.  In Paris, our favorite is a boutique property on the Left Bank called  Esprit de St. Germain. In southern Africa, Singhita Lodges are really special and we love several of the smaller hotels in New Zealand such as the  Huka Lodge. 

Instead of just planning vacations, one at a time, we think you would really benefit from some discussions that would help you prioritize future trips and destinations. If you were to work with us we would discuss/design a Five-year Travel Plan. Once we know you and your specific needs and goals when you travel, we can help you put your plan into action. As you have already retired, it would be wise to begin talking things through as soon as you are comfortable doing so. 


Q –  We are strongly considering a cruise on the Paul Gauguin in Tahiti next November, We are extremely excited about this destination but we have friends who flew the airline and said it was extremely uncomfortable in coach. We’re willing to pay for Business Class if you think it would be worth it. The line offers free coach and then an up-charge for business. This is not an airline that is a household word so we’re kind of concerned.

A – Don’t be. Air Tahiti Nui is a household word in the islands. We recommend them but we doi think that the eight and a half-hour flight is best done in Business Class.

There is some good news. Air Tahiti is taking delivery of new Boeing 787-9 Dreamliners on this route. You’ll be riding in Rockwell Collins B/E Parallel Diamond seats that are 20.5 inches wide with a 60 inch pitch. They are the same brand-new seats pm the United Airlines Dreamliners. Your seat becomes a lie-flat bed six feet and six inches long (excellent). There are four new planes and these are the ones you want to book. They are designated TOA, MUA, VAA, and NUI.

The new aircraft will depart LA on Tuesday, Fridays and Sundays. Business Class will fill up quickly so get this confirmed tomorrow. Your flight will leave LA at 10:55 pm. unless there is a Leonardo di Caprio sighting in the terminal beforehand. Arrival time is 5:05 in the morning the next day so make sure you have a day room with guaranteed early arrival in Papeete.

The flight back to LA departs at one minute before midnight on Mondays, Wednesdays, and Saturdays, arriving at 10:10 am. the next morning.

Your flight numbers are TN 191 and 102. Seating is three rows of two across. 

It isn’t a bad way to get to paradise. 


Q – Are all travel writers working part-time and do they always receive free trips? I read several of the travel magazines and love their stories of exotic travel. But I always wonder who is paying for their travels and how the financing works. 

A – Travel writers are often approached by public relations media to travel to a destination to write about it. Most of the features we see in print and on TV were provided to the writer on a complimentary basis. The one major publication we are aware of that does not accept complimentary travel is the New York Times. We understand that the Associated Press and USA Today also have policies that do not permit subsidized travel for writers on assignment. It is assumed that the destination will be treated fairly and in a generally positive manner. Tourist boards, cruise lines, and hotels routinely offer comp. travel to writers affiliated or freelancing for major publications. Airlines are a bit more hesitant to comp writers but it does happen. 

Much of what you read in the consumer travel press is bought and paid for by the destination or product being described, The economics of publishing are such that few publications could afford to send their writers off to the far corners of the earth. Many trips are organized specifically for travel writers and they will travel as a small group. The sponsor can then concentrate on assuring a really spectacular showing.

Travel writers do not enter the profession for the money. They do it for the lifestyle and experiences. Pay varies but is almost consistently low. A payment of $1 per word is not uncommon. It is a better hobby or second job than a neat way to make a lot of money. For examples of some of the best travel writing read anything by Paul Thoreux, Pico Iyer, or the late Anthony Bourdain.


Q – I think we are a bit obsessive when we travel. My wife and I, both college professors, one a robotics scientist the other a psychologist, start a handwritten three-ring binder in preparation for every trip we take. The obsessive part, I suppose, is that we start our binder exactly two years to the day prior to our anticipated departure. It has worked well as a system for us although it is clearly not for everyone. Your site is among our favorites as much for the “attitude” as the honesty. Our next trip is going to involve 17 days on our own. (We know you suggest guides in Japan) and we have it fairly well mapped out. We were wondering if there was one major piece of advice you might want to share that might not be in our notes. Not so much looking for places as we are for approach. Anything we should do differently traveling in Japan we might not have done in our previous travels to Nicaragua, Jordan, or Sri Lanka?

A – You know, there is something poetic we love about your approach. You sound fearless – an important characteristic of the best exploration travelers. Allow us two recommendations: As you wander, many of those you encounter will not speak English. Carry a phrase sheet with you so you can can point to what you need. Include emergency assistance. Our primary recommendation is that you schedule specific days to simply get lost. Don’t carry your phone on those days – leave it all to chance and the kindness of those you will meet along the way. If you find your way back to your lodgings in time for dinner – fine. But if you’re late that is OK as well. Go off the tourist track with the express purpose of getting lost and the most amazing things will happen. But do hide some serious cash inside your socks. Getting lost  is the secret sauce in truly memorable travels. 



Q – We are planning a long-delayed trip to see some of the Greek Islands next year. I’ve read some of what you have to say about the crowds on the more popular islands and we are quite comfortable going in the off-season as opposed to the off-off season. I guess our question is, how late in the season can we go to these islands and still find people there operating their businesses and, particularly, their restaurants. We are not cruisers and we would want at least three nights per island. Also wondering about off-season flights. Thanks so much. This is an incredibly informative site. 

A – We would suggest that you travel in mid-October with a plan to return home no later than November 1st. Flight operations in and out of Athens for the islands will be reduced on or around October 1st but some flights still operate for those locals who commute between Athens and the islands. Many shopkeepers live in Athens during the non-summer months. We have a feeling you will have a more interesting and enjoyable stay than those who visit Greece in the midst of the “season”. Do be aware that inter-island air schedules, as well as ferry schedules in Greece, are mere “suggestions”.


Q –  We have arranged our own First Class air for a cruise we are taking from Venice to Athens. In order to get the best price, I have to fly  American to London and then change planes in London Heathrow to then fly on to Venice. We have an hour and forty-five minutes for the connection which American assured me is more than enough time. But then there is the problem with my flight to Venice. It is on British Airways and I understand, from what I have researched online, that the seats in First are small and that the food on BA is nothing to write home about. I bought a coach ticket and used miles to upgrade to First within Europe. How do I assure I get a first class experience flying from London to Venice? 

A – You could try chartering your own jet. Short of that, you will be flying an Airbus 320 or 321 as your flight time is about two hours and five minutes. For short-haul intra-Europe flights, airlines have one class of about six rows of so-called First Class seats. On the airbus models, the middle seat is normally converted to a tray table and the seats are somewhat larger with additional legroom compared to coach. But it is certainly not as true First Class despite the fact that your ticket reads that way. It is, instead, a combined Business Class/First Class section. In other words, had you paid less for Business Class you would have ended up in the same section with the same seat.

As for the food – yes, largely inedible is what you should expect. We recommend buying sandwiches in the terminal. 

The rule is that before you pay for First Class seating, make certain that there is a true, “dedicated” first class section. A good agent would have pointed this out but it sounds as though you placed your trust in an outsourced  airline call center. To give you a bit more bad news, we don’t feel that anything less than two or three hours connecting time is recommended at Heathrow. In-transit passengers are required to go through a security checkpoint with frequently long lines. If your carry-on bag is cited for inspection that process can take close to an hour, depending on the number of passengers waiting and the number of security guards on duty. Heathrow is, in our view, a “Three-Hour Connection” Airport. You will likely make it but do be extra-careful in tagging your luggage in a way that clearly identifies where you will be spending your first night in Venice. Hopefully you have a pre-hotel night built into your itinerary. 


Q – We are thinking about visiting Brazil but have heard from friends that a Visa is required and that it is a rather tortuous process.  I understand this is something the Brazilian government is doing in response to Trump and his anti-immigration stance. Taking my wife to Brazil is a dream but I don’t want to wait for weeks or even months to make it happen. 

A – Your friends were right – but now, they’re wrong. This has absolutely nothing to do with Trump. In fact, the number of US tourists headed to Brazil has grown substantially since last November when the country introduced e-visas. You apply online and the entire process takes about 72 hours. Up until this recent change, you would have had to appear in person at a Brazilian Consulate or Visa Center and you may well have been asked to produce personal bank records. Month over month, the number of Americans securing visas to visit Brazil has jumped 46% an astounding increase. Brazil is now being seen as the poster child for simplification of the Visa process. 

Well if you ask about visa for saudi arabia and having trouble to get visa then you should visit Saudi Arabia ETA where you will get served quickly.


Q – We are taking only our second trip to Europe, doing a very nice cruise on Azamara. Our air schedule, which our agent handled, gives us an hour and ten minutes to connect at Heathrow  for our flight to Copenhagen. But we can;t find out what gate we’re even flying from. This all sounds stressful. Should we be worried? Our agent says it is a “legal connection”.

A – We hate that term – it was invented by some intern ion the basement of an airline accounting department in the 1970’s. It means that the airline has data that shows that you will likely maker your flight. You might – but there are so many variables involved that we’re going to bet against your making it and so should you. Never schedule anything at Heathrow for less than three hours even if you are scheduling lunch with the cast of “Love Actually”. You will have to pass through the British equivalent of our TSA but theirs take tea breaks! Heathrow normally does not announce connecting gates until about 45 minutes prior to scheduled departure – so you rush to get through the inspection lines and then wait for the big board to finally announced your gate. Then you realize you have to hike over to Wales to board your aircraft. Meanwhile, your assumption that your luggage is actually going to re-connect with you at your final destination involves more faith than science. Nothing wrong with that – it works for most of the world’s religions. Even if you make it in an hour and ten minutes, you may be arriving in Copenhagen with one clean set of underwear and little else. But, as we think about it, that could be enough to enjoy Denmark.  Whenever anyone in travel talks to you about a “legal connection” jump up on the nearest desk and start screaming “liar, liar, pants on fire.” Never try to do Heathrow on less than three hours.


Q – Love the fact that you tell the traveltruth about places to avoid when flying due to high bacteria counts etc. I had never even thought that aisle seats were so much more likely to be filthy than window seats. But missing in your information is the cleaning schedules for the airlines.  I fly about two months a year, on average, on all of the major carriers. Would appreciate any specific as to how often things are cleaned on the average aircraft. Also wondering how airports themselves stack up against aircraft when it comes to germ counts and exposure. There are far more people in the terminal than there are on my 737. 

A – The cleaning crews you see waiting on the gangway as you disembark, are primarily there to remove trash bags while also performing a quick wipe-down in the lavatories. That, of course, means that the tray table and your armrest have likely not been touched since the seat was last occupied by Typhoid Mary or one of her relatives. The airlines are proud of their so-called “Deep Cleanings” where the seats are usually shampooed and the entire seat surface is sanitized. The good news is that they actually do this – the bad news is that they normally do it about once a month. Planes arriving on their last leg, ready to spend the night relaxing at the gate until morning, are usually given preferential cleaning – but that is a very relative term. 

We can clearly state, based on several university studies, that airports have higher germ counts than aircraft. Self-check-in screens are the filthiest spot in the airport, rivaled only by the lovely, grey TSA trays where you resat those things that are truly important to you. You should never use the screen or the tray before first wiping it down with anti-bacterial wipes. Yes, people will stare at you, some will laugh, and the guy in the Make America Great Again Hat may think you’re a terrorist. But it’s still a good idea. 



Q – Can you tell me if there are restrictions when bringing alcohol on the flight to Tahiti or between the islands? I just heard that your alcohol must be sealed with a duty free sticker and you can;t bring open bottles on the inter-island flights.

A – Hope you are not serious. Would you want to be seated next to someone who boarded any aircraft with their own open alcohol? Greyhound bus – perhaps – but not aboard an international or inter-island flight. The proper thing to do is to purchase any drinks on-board. That helps the airline make a little profit which helps keep prices lower. It also serves as a way to combat intoxication in the air. 

In fact, Tahiti tends to attract a fairly sophisticated, heavily French crowd that would likely laugh at any sloppy Americans trying to get through check-in with their own open alcohol. Ask your travel consultant for a primer on proper flying etiquette. 


Q –  We are in our mid-fifties but in quite fine shape as I am actually the owner of a small string of health clubs . We have been to Australia and loved it and we are now heading back to spend some time in Tasmania. Just wondering your thoughts regarding the best month to go and any hotel/resort we shouldn’t miss?  Is the food as good as we had in Sydney and Melbourne and any advice about hiking in the bush. We’ve done Grand Canyon etc. but never got to hike in Australia. 

A – Being a hiker and a foodie you really ought to be looking into some of the excellent programs run by the Canadian company Butterfield & Robinson, and you can even climb, and do other outdoor activities as well, such as to skydive. They hike during the day on carefully planned routes and stay at the finest inns while dining on gourmet cuisine. Do check them out. Backroads is another excellent company we recommend though a but downscale of B&R.

We’re all in on this trip with Tours4Fun. Choose a professional travel consultant with excellent on-site offices in Australia. We think you should do the trip in November or early December. It is springtime, with temperatures in the high sixties and sunny skies. Don;t miss staying at the Islington just outside Hobart. Everything you eat will be farm fresh. They can’t believe the poison we eat here in the States. If you love seafood you will feel you have arrived in heaven. The cheeses and fruit are other-worldly. 

We would urge some caution if you are doing any really long hikes. Know the local weather and where you can stop if you must. You may well be alone for days at end. Tasmania is the best of Australia and New Zealand without the people. The food is memorable as are the vistas. If you were also into photography, this might be the perfect destination.


Q – I have traveled quite a bit since my Mom is in the international real estate business. I like your site take a look, she will help you if you need a real estate agent, she even can help you find the right storage facility for you if you are moving out of the city, she will recommended you Internationing movers services. I am wondering why airlines are still showing movies in seat backs, which is very 1950’s. Wouldn’t it be better if every passenger was given a Virtual Reality headset so they could watch movies and also play games without disturbing the person sitting next to them? The technology already exists. Hope you can answer this. I think you need more younger writers but this is still a cool site. I’ve learned a lot. 

A – Thank you very much and congratulations on your choice of reading. You are certainly right about our need for younger technology writers. We would be pleased to print any additional commentary you might care to provide in the future.

The use of VR is a bit up in the air. The fact is that we will be seeing a great deal of Virtual Reality products taking to the air in the next 36 months. But not necessarily because it is better. The airlines are quite concerned about the cost and particularly the weight of back-of-seat TV technology. The system that must be installed in every seat to operate the program, along with the cost of repairs, makes this a feature airlines can’t wait to remove from their aircraft. The company that is pioneering this technology is called Inflight VR and what they have going for them is that each of their current VR headsets weighs less than a pound. The content, currently being tested on several smaller airlines, can be changed easily to suit the destination. For instance, you might opt to see ten minutes of a Broadway play en route to New York with the option to order tickets at your seat. 

The airlines are mostly concerned about cost and weight of seat back monitors but they also realize that by the time they are installed much of the content and certainly the technology is already outdated. The first step in the elimination of back of seat technology will be the announcement by the three major carriers that they will be eliminating seat back monitors on shorter flights of under three hours. VR will be available as a perk in First Class and should attain at least “break even” status for use in economy. The early studies seem to show that flyers using VR headsets do have a better flight experience. The anticipated occasional motion sickness has not shown up as a problem. One of the things that will be possible with in-seat VR is the ability to feel like you are flying the plane from your seat. This one will really be fun to watch and the airlines are definitely on-board with anything that will help them shed significant weight from the aircraft because of the immediate savings in fuel consumption. Keep reading and tell us what else we’re missing..


Q – I know you are going to have fun with this but I wouldn’t turn to anyone else for help. Have been following your work and advice for many years and am extremely grateful. We live in Arizona, no not Sun City, and I have, with the time of retirement, been getting into Ayurvedic natural medicine and meditation. My husband and I want to plan a holistic-based vacation in an exotic locale that is top quality where the day tour possibilities are in keeping with the spiritual nature of the accommodations. We would want the options of designing our own programs and detox from stress and technology should be part of the program. We have a gizzilion miles we want to use before the US goes on lock down so flying halfway around the world is no issue at all. We’ll be meditating in First Class. But once we arrive, we don;t want to feel that we are being ripped off with pricing that is totally out of whack with the destination. We just want fair pricing. We’d like to try to keep spending under $2,000 per night. Does any place in your radar come to mind for us?

A – We have suggestions on where to go, but if you definitely disagree with our suggested spot then I suggest going on the Grand Canyon river rafting tour. You might love the 21-acre Anantara Peace Haven Tangalle Resort in Sri Lanka. It sits on a coconut plantation overlooking the Indian Ocean. The excursions include visits to local artists , cooking classes, and some incredible Buddhist temples, but the main draw is the combination of  bespoke treatments, Ayurvedic cuisine, and meditative detox. And we won;t have “fun” with this at all. We admire you for knowing what you want and for deciding that your vacation will, in many ways, be life-changing. 


Q – We are headed to Mexico to look around San Miguel de Allende for a possible retirement retreat. The prices just can’t be beat and there is a huge ex-pat American community. Our real estate people have set us up for accommodations but we are wondering if there is a particular restaurant we should designate as our evening headquarters. We’re not all that into trendy – we just like good.

A – We’re not going to suggest that it might be less expensive still to move into the back of a Chipolte. You are correct, San Miguel de Allende is actually the centerpiece for the largest ex-pat American community on earth. It is a lovely area. It sounds as though the restaurant you might really enjoy is Bovine. Great steaks and seafood in buildings that house lovely small boutiques. 


Wе adore Mеxісо’ѕ еnеrgу and bеаutу аnd аftеr оur lаtеѕt tаѕtе оf the соuntrу, we are rеаdу to rеdіѕсоvеr more оf whаt Mеxісо has tо offer.
Mexico is a country thrіvіng wіth unique сulturе аnd hіѕtоrу. As the соuntrу in Latin Amеrіса with the highest аmоunt оf tourism, Mexico оffеrѕ a vаrіеtу оf орроrtunіtіеѕ to еxрlоrе its аnсіеnt hіѕtоrісаl landmarks оr іndulgе in оnе оf its mаnу unіԛuе rеѕоrtѕ right оn the соаѕt of the Gulf оf Mеxісо оr thе Pacific Ocean, you can look at these Mexico Travel Tips to learn everything you need to know before visiting this amazing country.

Hеrе аrе a fеw of thе many reasons уоu should рlаn уоur nеxt vacation to Mеxісо.

Whаtѕ unіԛuе аbоut Mеxісо’ѕ cuisine іѕ thаt іt vаrіеѕ bу region. Mоѕt dіѕhеѕ are a соmbіnаtіоn of the аnсіеnt Aztес аnd Mayan dіѕhеѕ and thе іnfluеnсе оf thе Sраnіѕh conquistadors.

Whіlе thеу ѕеrvе some оf thе more іntеrnаtіоnаllу recognized dіѕhеѕ, like tаmаlеѕ, tacos and quesadillas, they also hаvе a vаrіеtу of dіѕhеѕ nоt found аnуwhеrе else.

Nоrthеrn Mеxісо offers vаrіеtіеѕ of beef, gоаt and most unіԛuеlу оѕtrісh dіѕhеѕ. Cеntrаl Mеxісо іѕ a соmbіnаtіоn of thе influence of оthеr rеgіоnѕ of Mеxісо, оffеrіng mуrіаd саrnіtаѕ, tamales, аnd bаrbасоа.

Yet іn Sоuthеаѕtеrn Mexico, thеу аrе knоwn fоr their vаrіеd use оf spices, with a lіttlе Cаrіbbеаn influence. There is also a wіdе uѕе оf fish in аrеаѕ nеаr the Gulf оf Mеxісо and Pасіfіс Ocean.

Dіd уоu knоw Mеxісо іѕ аlѕо hоmе tо the creation оf chocolate? Dаtіng bасk tо 1100 BC, the Aztecs were knоwn tо uѕе сосоа іn thеіr drіnkѕ. Sоmе vеndоrѕ ѕtіll оffеr authentic Aztес сhосоlаtе in thе mаrkеtѕ.


Q – We are leaving in two weeks for Milan – a quick three-night addition to a business trip I have planned. My husband will be joining me and, strange as it sounds, he actually loves to shop high-end Italian clothing shops like The Swiss Avenue Store. To save time – please, please tell us where we should shop and where we should stay (hopefully in the same neighborhood).

A – Head to Quadrilatero della Moda which is in the centro-storico district. The two streets you want are Via Montenapoleone and Via della Spiga.. Do not stay anywhere but the Townhouse at the Galleria..We forbid it.  It is Milan’s best-kept secret and one of Europe’s best properties. Rooms overlook the cafes and shops of Milan’s famed Galleria. Another good option to buy is shopping online, visit Shoppok and find all you need. Don’t be shocked if you run into a few Hollywood types in hiding – or, perhaps, Michael Cohen.  


Q – The other day I was about to board a flight to Los Angeles with my husband and he commented on how new it looked. It was not, however, a new plane. It just looked like it had been washed. The paint was gleaming. I am wondering how often the outside of these planes are washed? Are there any rules in place?

A – No hard and fast rules but the wash rotation for major carriers seem to vary from 30 to 60 days of flight time. Singapore Airlines claims its planes are washed on a monthly schedule. United washes its planes every 50 days. The airline has wash facilities worldwide to service its fleet. All of the world’s leading airlines seriously believe that “first impressions matter.”


Q – I would never criticize your industry but I hope you won’t mind my suggesting that most of the information I’ve read about Jet Lag is pure nonsense. My new job requires very frequent international travel, primarily to Asia, I love to spend my time at the bungalow sri lanka while being there. Really wondering if there is any way to arrive more refreshed than I do. I have followed all the traditional remedies like no drinking, Melatonin, etc. I just seem to arrive in no shape to conduct business and I am almost always in the front of the plane. What am I missing here? My doctor is stumped and so am I. 

A – Obviously, we don’t have a solution but we do have a suggestion. Instead of concentrating on magic remedies and pills, try concentrating more on the aircraft and just when it left the factory. The fact is that when most people fly in an aircraft they are flying a plane that is pressured to about the comfort you might feel sleeping at an elevation of 8,000 feet. The 767, 707, and older A340’s and 350’s all maintain air pressure at about the same level and it approximates what you would experience spending the night in Bogota, Columbia. Of course, you can Check this Out for more information about safe and fun traveling. 

According to Atas you should use or to check the type of aircraft being used on your route. The Boeing 787 Dreamliner and the Airbus 350 XWB are new commercial aircraft types constructed out of carbon fiber reinforced polymer. This is a lighter material that sharply reduces fuel consumption. But there is some serious evidence that suggests they also cut down on some of the major symptoms we see in jet lag. That is because these new materials can handle more interior pressurization that metal which practically produces an in-cabin air atmosphere that is about the same as trying to sleep at an elevation of 6,000 feet. That 25% reduction can help eliminate jet lag which is also known as “mountain sickness” on older model aircraft, The new generation aircraft also maintain a higher humidity level so the air is far less dry. This also helps with sleep. And if that is not enough, be aware that the newest aircraft have much better air filtration systems, higher ceilings, and larger windows. These improvements help contribute to creating better rest on-board and they will likely help you with the jet lag you are experiencing, this way people can vacation at the hotel Neustift im Stubaital without having to worry about their traveling process. The really good news for you is that the Asian carriers have been purchasing large numbers of these new-generation aircraft. 


Q –  There seems to be a lot of nonsense written about the best places to sit on an aircraft. Some say it is safer in the rear of the aircraft, some say the exit row, some say an aisle up front. I really don’t care about safety or an accident in the air. No worries there.  What my husband and I do care about is contacting e-coli and the best place to sit to avoid the most contact. We take one or two international vacations a year and I am always worried about catching something in that filthy environment. My niece is a flight attendant and she has stories that just curl my hair. Just wondering if there is any evidence on this subject you could share with your followers? Is coach really much worse than Business Class or First? Is Premium Economy better than Economy in terms of germ count? 

A – There really is some hard evidence on this subject. One of the nation’s most prominent researchers in the field of getting sick on an aircraft is Charles Gerba an environmental microbiologist at the University of Arizona. Gerba specializes in just how diseases spread through indoor spaces like planes, cruise ships, and casinos. There was an important study about the transmission of viruses aboard commercial aircraft at a recent meeting of the National Academy of Sciences. We have seen some of the research and it is rather complex with many variables in terms of the type of aircraft, cost per ticket, number of passengers aboard, time of year, destination, etc. All the variables you would expect. But we want to answer your question as best we can in layman’s terms and based solely on our understanding of the research, allow us to offer the following summary:

01 – The so-called “two-row” rule is largely a myth. Infectious viruses can easily affect those seated beyond a two-row perimeter of a contaminated person. Movement about the plane is the most critical factor in terms of exposure to e-Coli and other serious bacterial infections.

02 – Aisle seats are generally the worst place to sit in terms of contamination. There are several reasons why. Those in aisle seats tend to get up from their seats more often than those in a window or middle seats. That places them in contact with a higher percentage of the aircraft’s passengers. The crew has a staggering number of close contacts compared to seated passengers so infected crew member can easily spread disease within a confined space. Those in aisle seats have their seat arms and headrests touched by numerous fellow passengers who are going to and from the lavatory, a prime source of infection. 

03 – Tray tables are the single greatest source of contamination, with armrests and seat headrests as other areas of high bacteria concentration. No one should ever be seated on a commercial aircraft without first using sanitizing wipes or liquid to clean all surfaces where one would be eating or placing one’s hands or head. It is important not to touch your eyes when you fly. Use tissues to open and flush lavatory doors. 

04 – Never use airline pillows. They are thrown into the overhead racks which are laden with bacteria from shoes and the bottom portions of luggage. Only use airline blankets to cover your feet. 

05 – Those in window seats face the lowest threat of infection from infectious diseases.

06 – The internal cleaning of airline seats and lavatories is supposed to occur about every 100 hours of flying. But this service is usually outsourced and cleaning crews are under tremendous pressure to clean cabins quickly for a quick turn-around. The practical result is that planes are rarely cleaned. Instead, “cleaners” clean out seat backs and collect garbage. Do not imagine that the seats and the TV screens, along with other surfaces you might touch are cleaned regularly.

07 – For those who are prone to infection for any reason or those who have a concern about cleanliness, it is always recommended that seating in the forward part of the plane be considered. Business and First Class seating is cleaned more often and the air quality is generally far superior.

 And that, ladies and gentleman, is why we have never been asked to create an airline commercial. 


Q –  After more years than I care to count with the Ford, I am set to begin showing my bride a bit of the world. We want to start in my ancestral home, Ireland and are tentatively thinking about travel in mid-July when it gets rather warm here in Atlanta. We’ve done some business-related travel to Europe but this would be our first in-depth trip and I am thinking of spending about two and a half weeks. I will likely want to stay at nice places and will follow your advice in that regard but I am wondering about timing and crowds and even itinerary. I just read a piece in Bloomberg that indicated that several European destinations are getting seriously crowded, including the roads, in mid-summer. Any suggestions would be much appreciated. And please don’t waste your time suggesting that I rent anything but a Ford product in Europe. Love this site and grateful for the help you provide those who may not be your clients. 

A – In a general sense, American travelers really need to get more creative. In Europe specifically, Europeans are doing much more international travel than their American counterparts and China, Japan, and Russia are sending enough tourists to major destinations to really impact both pricing and availability. It is time that the savvy traveler starts doing more travel to Europe in the off-season and more wandering to sites just to the left of the tourist map. Here are some strategies we would suggest:

  • Avoid traveling in July or August. Change your departure to mid-May or even late April. On the other side, consider “post-tourist” travel in late September or early to mid-October. 
  • Consider actually skipping the big-name Irish sites for alternatives that are just as lovely. This is, after all, a country filled with natural beauty and charm and any wrong turn will likely bring you past colorful villages surrounded by lovely farmland and gently rolling hills. Don’t, for instance, even do the Ring of Kerry. Many experts will tell you that the Beara Peninsula is as beautiful with a lot less traffic.
  • The Americans have not yet discovered what many Europeans know: the city of Belfast is wonderful and only two hours away from Dublin with far fewer tourists. It is the gateway to lovely drives including the incredible Causeway Coast. It is becoming more popular because so many of the scenes from Game of Thrones were filed there. 


Q —  We are in our early and mid-seventies, in great health, and we love adventure. We don’t mind camping out to see great sites but we do have some qualms about safety as we consider a trip to Colombia, every time we decide to camp over there we find ourselves in the need to find the best camping knife on the market. We’ve been big fans of Narcos on Netflix and it does not paint the most beautiful picture of the local crime scene. Any thoughts would be very much appreciated. Our entire community in Scottsdale now follows your Q&A. 

A – The deal is that the FARC rebels made a peace agreement with the present Colombian government in 2016. That opened up major portions of the country including the west coast, which appears in Narcos. It is a land of lovely beaches and underdevelopment. Make certain that you use a really good on-site tour company to handle your arrangements. There are now flights from both Bogata and Medellin to the really quaint towns of Nuqui and Bahia Solano.  You will likely end up staying in eco-lodges. We think this is a safe destination when compared to the average city in the United States. Hard to imagine that when watching Narcos – but true. Do the trip but take out emergency evacuation air insurance with a company like Med-Jet.


Q –  We are in our mid-forties and, being self-employed, I’ve worked things out so I can get away up to four weeks a year on various vacations. Most last a week but sometimes we do a longer trip. I don’t use an agent because all we are booking are flights and hotels and, quite frankly, sometimes we just arrive in our destination and select a place to stay or we use AirBnB to book a small home or apartment. Yes, we’ve one or two hiccups, but for the most p[art, the freedom to just do our own thing, mostly beaches, is worth it.

My question has to do with strategy. Given our profile should we be using a travel agent and how should we focus that search? I would also like to know whether you would trust Kayak or Skyscanner more in terms of finding the lowest fares? 

A – We really see no reason why you should not continue to make your own travel arrangements. We think that a professional agent with expertise might get in your way. Kayak and Skyscanner are really quite different. Kayak is good at showing you routing, who flies it, and what the airlines are charging on their own sides. It is one-stop for fares and schedules. Skyscanner consolidates data from a number of firms that sell discounted tickets. It also checks them out, to a degree, as discounted international air tickets from third parties is frequently not what it appears to be. The best strategy for air is simple. Search everywhere and everything you want to until you have all of your “information”. Then go to the airline’s actual site and book it directly with them. It is foolish to do otherwise as you have little recourse if there is a change or more serious problem down the runway. 



Q – We are seriously interested in doing all possible to preserve our fragile environment when we travel. We are interested in spending just over a week touring portions of the Arctic out of Churchill, Manitoba. We are quite serious about not wanting to leave a carbon footprint when we travel, although our aircraft will certainly mess up those plans. We’ve come across a company called Natural Habitat Adventures. Do you recommend them and their program in this region?

A – We think you will be extremely pleased with this company. They really attempt to be a carbon-neutral travel provider and they work in conjunction with the World Wildlife Fund. Their seven-night program out of Churchill will include interaction with indigenous people including village elders, tracking polar bears, and a chance to truly understand issues related to geology and climate change. It is a wonderful program and they limit group size. It is priced from $6000-$7000 based on traveling date and specific itinerary. Good work. You have found a “keeper”. But room service will not be 24 hours and that thing on your pillow may not be chocolate. 


Vacations are supposed to be a wonderful yet relaxing experience to unwind and chill out. A great hotel management company like Prospera Hospitality is, in big part, responsible of such an amazing experience. However, any vacations wouldn’t be complete without experiencing a stay in the right hotel for your needs. That’s when a travel agent comes into play to do all this planning for you.

Q –  We are now taking three to four vacations a year and we’ve been using a local travel agent here in St. Louis. She seems fine but I’ve started noticing that we’re being charged $25 per hotel for every booking she makes. Since I assume she gets a kickback from the hotel, does it seem outrageous to you that we’re being charged these fees which certainly add up? We tend to use middle-of-the-road smaller hotels and we do a great deal of touring on our own. But we book the car and the airlines through her. She charges something or everything she does, When we went to Australia last year, our fees totaled $600. 

A – Based on the information you have provided, it would appear that your agent is seriously undercharging you. If you asked us to plan a truly memorable vacation in Australia, which we have to assume was in the two to three-week range, our Planning Fee would be $500 Per Person. Charging for hotel reservations is now standard industry practice. Agents don’t get “kickbacks” from hotels but you are paying the travel agency commission in the price of your room. The trouble is that hotels are notoriously slow in paying agents these commissions so there is often a great deal of back-and-forth paperwork. Many agencies now charge $50-$100 per hotel booking for their time and work. 

There is some good news. You have a choice. You can always book your hotels directly and get the best Trisara Promotions online. You can and should demand a refund of the travel agent commission because you booked direct. That way you can save the agent’s booking fee as well as the commission.  If you go on one of the online sites be prepared to be treated as a statistic and know that there is a good likelihood that the best-located rooms are not going to be assigned when you arrive.

You can assume that your travel agent is making next to nothing on your airfare unless you happen to be a First Class flyer, which, we suspect, is not the case. There is a general rule you might want to try to understand: If you book your trip yourself, you should theoretically be saving between 12-15% of the total cost in travel agency fees and commissions. That sounds pretty swell until you realize that the only fees you will actually save are the small fees assessed by your agent. You will still be charged the agency commission by the hotels, the auto-rental firms. and airlines. You can kick and scream but they are going to charge you anyway. So even though you will be devoting a great deal of time into reserving your trip with all details confirmed, you will have saved very little in the big picture since the commission that makes up well over 80% of your costs are still going on your credit card. In the United States of America, you are charged for the services of a travel consultant even when you don’t use one. That appears to still be legal. It is the secret no one wants to tell you because it involves huge profits for billion-dollar corporations. They absolutely want you to book with them directly so they can double and triple their profit on your transaction while giving you nothing in return except a short chat with Harry or Harriet Headset who are clueless about you and your vacation. 


Q – This airline business is uniquely frustrating and I am wondering if they make it intentionally tough to cash in miles? I currently have miles and elite status with American, Alaska, and United Airlines. I get e-mails and notifications but it is all very confusing and I tend t just give up and pay whatever they ask me for. Is there some way to make this easier? I do a lot of flying at age 73, but it is now mostly to visit family and friends. Two of my children are studying abroad, one in Milan, Italy and the other in San Paolo, so there is a good bit of traveling. I just hate the idea of leaving miles on the table. This is a well-run site and we have recommended it to our friends. You should advertise a bit. It never hurts. 

A – Well, actually, they do make it complicated so that approximately 20% of all miles are never cashed in. There are a number of strategies but we don;t want to give you a strategy that is too challenging. We can understand why you are traveling overseas frequently – we wouldn’t buy the “study in Italy and Brazil” stories either. You can affiliate with a travel agency that does a lot of business air ticketing. They will have a program where, for a fee, they will keep careful track of your miles. They use computer programs that do this for them, Or, you can do it yourself by using one of the better Apps that manages airline miles. The two best are,  and Thank you for the advice. This site, as well as our others, is primarily designed to help our own clients navigate the complicated world of travel planning. 


Q – We are off on our second trip to Europe, following London last year. We’ve arranged a Italy tour and we are trying to do some homework. We love Deli food in the US, being New Yorkers I suppose that is not surprising, and we are wondering if the Delis we see listed in Venice and Florence are going to look familiar and have some of the sandwiches we love. We really hate to take the time to eat a sit down lunch – we far prefer take-out Deli food and a stroll in the park.

A – Italy does not do the kind of Deli food you would find in New York  Deli, in the New York sense,  originated in Germany in the mid 1700’s and then spread to the United States where Ashkenazi Jews who had migrated from Germany were served by kosher delicatessens which first opened int he late 1800’s. But the ritual you describe is very Italian and you should seek out shops in Italy bearing titles such as gastronomica, bottega alimentare, and salumeria (a store that features salami). Italian delis are wonderous places and the adventurous traveler will find a wide variety of things to enjoy on a park bench or back in your hotel room. Whether or not you will enjoy sharing your Italian deli products with the pigeons is another story. Better to stick with Katz’s. 


Q – This is only marginally a travel question. My wife is extremely concerned about the environment and the lack of cleanliness in American cities compared to what we have seen in our travels. America really is a garbage dump in a high percentage of our cities with litter and filth everywhere. We’ve about had it and want to move. We would move to the cleanest city in America if we knew what it was but we’re not averse to moving north or south. The data we’ve examined is mostly biased so we’d love to know because you don’t seem to be in bed with any of the tourist boards, what city you might look at for a reconnaissance visit?

A – We will take this as a serious request, although there are a great many small towns in New England, the Midwest, the South, and the Western States that would seem to be cleaner than the city you are describing. But if you want an itinerary – fly north and go to Ottawa, Canada. There are dozens of programs in the Canadian capital designed to keep the city clean and livable. Our favorite is the annual Spring Cleaning Program that starts every April 15th and lasts a month. Last year, more than 60,000 volunteers showed up to clean the city’s roadways, sidewalks, green spaces, and parks – even though many hardly needed it. 

From Ottawa we’d head to Calgary, which is generally acknowledged to be the cleanest city on the planet. Calgary has a well-planned grid system that reduced traffic and pollution. There is a terrific light rail system and any number of transfer stations that sort through every citizen’s garbage removing recyclable and biodegradable materials. Click here if you want to know more about the Dumposaurus Dumpsters & Rolloff rental. Dumpsters are available in different sizes and choosing the right one is important because the bigger dumpster you choose, the more it will cost. If you are doing a house renovating or home expansion project, then you will have to deal with a lot of waste, which will require a dumpster size of 30-40 cubic feet. Choosing the right dumpster size not only determines the cost of these services, but it also determines how effectively you can move the waste from your property. A dumpster is an American term meaning a garbage bin. This garbage bin is mobile and can therefore be moved around. The main function of a dumpster is storing trash for a short period of time before it is emptied into a garbage truck that comes around maybe two times a week depending on your agreement.


These dumpsters are used for dumping many kinds of waste material and also recycling purposes. Apartments, schools, businesses, offices and industrial sites have dumpsters to store waste. Front loading-trucks, which have large prongs are used to empty these dumpsters. They have hydraulics used for lifting the dumpsters and then flip them to empty its contents in the truck’s hopper. It’s not about renting a cheap dumpster. It’s more appropriate to order the proper dumpster size because if you underestimate what ever cubic yards you need. This can be costly on your wallet. This is why our friendly staff is here to assist you with what ever dumpster size you need and we take the time to assist in these factors then well proceed to giving you the best price you can imagine. Another tip to consider that the best and most popular sizes out there is our 20 yard bin. This size can accommodate you threw out your project if your not 100 percent sure. One of the most important part in a home renovation is appointing best painting contractor from

To most home owners, disposing of their junk can be a major chore and a fairly unpleasant chore at that. Yet, it is a task which many of us may require to complete in order to keep our homes clutter free, and in times where we need to remove a large amount of junk, this is where a Junk Removal Service can come to our rescue.

Following your call, a junk removal service will dispatch a crew to your home and remove any set aside items which you no longer want or need. In addition, they may also provide a dumpster when required, for you to load your unwanted junk into, and then take this away at a later date. This is one way in which a service may operate following your needs. An alternative is for the junk removal service to leave a dumpster in your driveway for an agreed period of time, during which you can fill with your unwanted goods. Click here If you are looking for the Denver CO Location | E.Z.D.J.R.

A further option for some clients who require a more thorough service is that in addition to providing you with a dumpster and removing it when full, they will also clean your home of specified junk. There are companies that will organize a junk management and removal service for you which is ideal in the event that large amounts of junk are generated on a regular basis.

This is the in between size dumpster rental and we can offer the best dumpster rental prices on this size. To further more assist you on tips lets say you are knocking down a single car garage to the slab. You would want to check out our 30 yard dumpster rental prices. Another tip if it’s a double car garage you would need two 30 yards. We’ve seen many customers over the past rent the wrong size dumpster and this like we mentioned above can be very costly on you pocket. Most of our clients have rented a 10 yard dumpster and that is good for cleaning out there basement or renovating a kitchen. So it’s so important to understand when your shopping around for the best dumpster rental prices. Do not just estimate any size dumpster rental is going to get the job completed. You have to actually estimate the volume of waste you have to gauge what proper size you need and this can be tricky if you haven’t rented a roll off dumpster before. If your in need of assistance with any of our dumpster rental sizes and need help to determine the most effective and efficient size for you home or construction project call us or check out our site. When you order a dumpster in the USA, We have over 25 years experience in the Dumpster rental waste industry.

We strive for longterm customer satisfaction as well as a trusted longterm business relation. Our Affordable prices vary all the time from company to company depending on the contents, such as what you are disposing of,size of dumpster and location of your dumpster rental. With Book Your Dumpster, we offer special flat-rate pricing & standard tonnage limits depending on your location when you rent a roll off dumpster with us, we have flexible rental time periods and appropriate basic dumpster terms that our clients understand then most companies. No sneaky fee’s or surprises when you book your dumpster here.Our clients range from Homeowners, Contractors and mid – large national accounts. We can handle any size projects small to large scale.Our roll off dumpsters & roll off containers can help with all your types of projects. Plus, our dumpster service is astonishing. If your not sure what size dumpster you need, Please, do not hesitate to call us we can provide a reasonable price as well as helping you decide which roll off container size you need.

Also did you know it really depends on which size bin you order. What we are trying to explain is depending on the size of your renovation project or general cleanup you need to understand which size rental is right for you. It’s not about renting a cheap dumpster. It’s more appropriate to order the proper dumpster size because if you underestimate what ever cubic yards you need. This can be costly on your wallet. This is why our friendly staff is here to assist you with what ever dumpster size you need and we take the time to assist in these factors then well proceed to giving you the best price you can imagine. Another tip to consider that the best and most popular sizes out there is our 20 yard bin. This size can accommodate you threw out your project if your not 100 percent sure. This is the in between size dumpster rental and we can offer the best dumpster rental prices on this size. To further more assist you on tips lets say you are knocking down a single car garage to the slab. You would want to check out our 30 yard dumpster rental prices.

Another tip if it’s a double car garage you would need two 30 yards.Well you need to click here now and know more about best garage door manufacturer. Well hop over to this website and you will have info to hire best garage door installation. We’ve seen many customers over the past rent the wrong size dumpster and this like we mentioned above can be very costly on you pocket. Most of our clients have rented a 10 yard dumpster and that is good for cleaning out there basement or renovating a kitchen. So it’s so important to understand when your shopping around for the best dumpster rental prices. Do not just estimate any size dumpster rental is going to get the job completed. You have to actually estimate the volume of waste you have to gauge what proper size you need and this can be tricky if you haven’t rented a roll off dumpster before. If your in need of assistance with any of our dumpster rental sizes and need help to determine the most effective and efficient size for you home or construction project call us or check out our site.

Finally, we’d suggest you end your tour by giving one American city a try. Fly to Honolulu, the cleanest large city in America. The city is covered with a transportation system using pollution-free buses that are the envy of city planners from all over the country. 

Or – just get your wife a new vacuum. Let her know that, while we may not be the cleanest country in the world, our Olympic Curling team is really good. 


Q –  We are kind of newbies to the idea of travel out of the country. We will be taking our first trip to Europe aboard a Celebrity cruise in July sailing the lower Med to Spain, Italy, and Greece. We couldn’t be more excited. One bit of advice we need concerns credit cards. We took out an American Express card because our travel agent said it was reliable. We also like the way American Express totals everything when you get your bill. Our agent, who works for Celebrity, also said we should pay for everything in dollars as it makes it easier. Also wondering about the dress for this trip. The agent said it might be warm and to bring some summer clothes but not shorts. Any comments about this would be appreciated. As I said, this is all very new to us.

A – You want “comments” – we’re going to give you comments:

01 – No Travel Agent works for Celebrity. Since it would appear that you have only made deposit and not a final payment, take the booking away from Celebrity and sit down with the best local travel agent in your town. Have them take over your booking. You’ve been dealing with a reservations staff member who works on commission and knows nothing about worldwide conditions, credit cards, or much of anything else that will be useful for you to know. The job of someone in reservations is to secure your booking.

02 – You haven’t told us which type of American Express card you took out. There are several different cards and each one carries different benefits and features. It is likely that the one you chose does carry a foreign transaction fee which normally is 3%. This is a total rip-off. You should always travel with a card that has “No foreign transaction fees”.  Amex has some co-branded cards that carry this benefit. We do agree that Amex is “reliable” and they are aggressive about fighting fraud. They are also less readily accepted by merchants abroad than Visa or Mastercard.

03 – You always want to pay in local currency using your US bank credit card. That will assure that the currency conversion is done by your bank utilizing the official rate. This will negate costly commissions and conversion fees abroad.

04 – Finally, your “agent” seems to be underestimating the heat issues. July has seen heat waves with temps reaching 100 degrees for the past two years. You can wear shorts in that weather but it would be better to wear lightweight slacks given the likelihood that you will be touring churches and buildings of historical importance. Discuss this with your real “agent” once you convert the booking.


Q – We recently checked in to a Hilton at the airport in Rome. I was really disappointed with my room and I went to the front desk and reminded them that I had made my reservation with one of the largest online agencies and that I personally post frequently on Facebook, Instagram, and TripAdvisor about my travel experiences.  This did not seem to do a lot of good. Finally, I asked for the manager-on-duty, who explained that they were sold out that night and she could not make a change. I’m not sure if I believed her. It was only for one night so I didn’t pursue it further. How should I deal with this in the future to obtain an upgrade?  I certainly feel that with my postings, I am influencing lots of their potential customers but they do not seem to want to hear about it.

A – When you are shown to a disappointing room you should politely walk back down to the front desk and ask to speak to the Rooms Manager or the Manager-on-duty. Explain why this trip is important to you and keep your tine low and polite so other guests do not hear your conversation. We would suggest you keep your TripAdvisor connection to yourself as hotels are quite tired of hearing about those who expect to get something for free because they have enough time on their hands to type amateur reviews as self-anointed “critics”. Most of the better travel critics we know have years of hard-earned credentials. 

If you belong to Hilton’s Honors Club, your room preferences should be a part of your stored profile. You should not be assigned an inferior room. But you booked on one of the online sites and you were, we would guess, assigned one of the remaining rooms in your category. Hotel chains want bookings to be made via their own sites so they do not have to be paying out commission to third-party web sites. When it is noted that you have been brought to the property by a discount online agency, you should expect less than VIP treatment. If you care about your accommodations, have your travel consultant VIP you or write a short note tot he Hotel Manager in advance explaining why you worthy of upgrade consideration. Never mention that your blog or have online “followers” or billions of “likes”. Travel industry staff are so tired of hearing this from consumers headed their way that it has become an industry joke. The fact that you are celebrating an important anniversary or taking a “second honeymoon” will get you much further than referencing the junk you share online. Most hotel staff have a healthy disdain for opinions posted about their properties online. They realize that the internet has proven itself to be the most perfect vehicle for the dissemination of misinformation ever devised. 


Q – I fear I may be ridiculed in your pages, but let me explain that there are certain liquors and tequila that I really prefer to what is offered in Business Class on the airlines I fly. The flight attendants tell me there is no way to legally bring my own liquor on the plane but I just wonder if you guys know of a workaround. I do not have a drinking problem – I suppose my real problem is that I am a snob when it comes to choosing my alcoholic beverages. Am I out of luck?

A – Actually there is a workaround. We’re going to share it with you but we are wondering just how long these flights are that you can’t abide by the drink offerings in Business Class – no less. TSA rules require that any liquids be clearly displayed and carried in small bottles not to exceed 100 mil. Just try to find the mini-size bottles of your favorite brand and keep them in your carry-on next to your hand cream and cologne. They have to be kept in a clear bag for inspection. But they are totally legal.

Now, here’s the thing. You can drink them at your seat but absolutely are not allowed to open the mini-bottles by yourself. Only a flight attendant is allowed to do that.

One more thing. You are permitted to purchase a bottle of liquor from the duty-free airport store and you may request that a flight attendant open it for you aboard the aircraft. But do not attempt to bring the bottle with you when connecting to another flight. It will be confiscated and show up at a TSA Supervisor party weeks later.


Q – I have been reading this material religiously but I keep coming back to one piece of advice you gave some time ago. Wondering if you are still suggesting that it is really dangerous to drink coffee aboard an aircraft. If there was an issue – it would seem like the airlines would have fixed it by now. Are you really suggesting that I bring a cup of Starbucks aboard my future morning flights? 

A – Dangerous may be too strong a term. Let’s just say that those savvy travelers who do their research, stay away from coffee and tea cooked aboard aircraft using tank storage water that has not been properly brought to the boiling point. That makes it possible for storage tank well-documented bacterial content to exist in the water. Our own investigations into this subject have never uncovered a single aircraft where care was taken to boil the water being served to passengers. We have never, for example, encountered an airline that used sealed bottled water to brew coffee in coach.  You drink their coffee and you take your chances! This is very much a budgetary issue. The cost of using bottled water versus the storage tank water filled by airport maintenance crews would be significant. This is a bottom-line issue. So, yes, absolutely board with your own Starbucks.


Q – Great site – thinking about renting a Ferrari for a slow drive from the Bay area down to LA. Can this be easily done and any advice?  This is a definite bucket list item I want to complete before my 40th birthday. 

A –  You are breaking the “Bucket List” rule. Bucket lists are not supposed to begin until you are at least fifty years of age. You can certainly rent from a number of companies. The Ferrari California is, of course, the model everyone wants. The standard rental is just around $1,500 plus delivery fees and taxes. But the cars are rarely rented for less than a week. The costs of transportation are just too high. The real cost is when they have to fly out a techie to show you how to use the car. If you can avoid that, the cost is much less. This is one of those situations where you need to know exactly what you want and then call the top three companies in the market for price quotes. And make one of those calls to the exotic car department at Hertz or Avis. We believe that you will find that costs vary tremendously. Make sure to verify that your current auto insurance policy offers coverage for “exotics.”

For starters, try Menlo Park Exotic Car Rentals, Gotham Dream Cars, Italia Rental, or San Francisco Exotic Car Rental by Enterprise. 



Q – My husband and I were scheduled to fly our favorite airline, Alaska Air, to Cuba in March. We live in Pasadena and the non-stop flight from LAX was perfect. Now, we have been notified that they are operating their last flight in January. We’re making other plans, but we’re wondering why they would pull out when the flights appeared to be going out full?

A – Actually, business to Cuba is down significantly, Alaska Air says by 80% since the November 9th U.S. government decision to end the people-to-people program. Given the sharp reduction in business, Alaska, along with several other operators, have canceled or reduced their operations to Cuba. 

There are several intertwined issues here one of which is the fact that laws in Cuba currently require heavy percentages of Cuban hotel and tourism industry ownership. This basically means that if you construct a new hotel, there is a likelihood that your partners will be Cuban military and government officials. We have been advising that travel to Cuba should be postponed for 24 months. We now think that a more realistic timetable is five or six years assuming new construction plans with ownership adjustments can be implemented by the current administration. (wasn’t that said nicely?)  


Q –  We are doing a Caribbean cruise that includes several days in Cuba. The information about spending money in their country is a bit contradictory. Do we just bring a bunch of singles, do we use local currency for best results? What is the best strategy? As Cuba is opening up, we think you should increase your coverage of questions related to this destination.

A – Actually, Cuba is closing up last we looked. If you found anyone willing to accept US dollars you would be totally ripped off. Cuba hosts many European tourists. The strategy that is the simplest is bringing in Euros for your shopping and incidentals. They are readily accepted and the exchange rate is quite fair. Leave your dollars in the room safe aboard your ship. Bitcoins seem to have been heralded by most as the currency of tomorrow, but there are only a handful of sites that agree to accept them. Luckily for us, transforming bitcoins to a workable currency like dollars is simple and plain. If you desire to be aware of just how much bitcoin is worth, run a simple net search. If you want to essentially convert bitcoin to dollars, transfer them in an internet market and sell them to an interested consumer. The online marketplace might promptly and easily convert your bitcoins to dollars and transmit them to a debit card, bank account, or digital wallet of your determination. You can latest news found here for more about the bitcoin.

The Bitcoin market is worldwide and the citizens of China and Japan have been particularly active in its purchase along with other Asian countries. However, recently in Bitcoin news the Chinese government has tried to suppress its activity in that country. That action drove the value of Bitcoin down for a short time but it soon surged back and is now close to its previous value. The Bitcoin history chart is very interesting. Its creator was an anonymous group of brilliant mathematicians (using the pseudonym Satoski Nakamoto) who designed it in 2008 to be “virtual gold” and released the first Bitcoin software in early 2009 during the height of the USA economic crisis. They knew that to have lasting value, it like gold had to have a finite supply. So in creating it they capped the supply at 21 million Bitcoin. To get your feet a little wetter, you can go panning for gold. There are a number of services and websites out there that will pay you in bitcoin to do things like go to certain websites, fill out online surveys, or watch sponsored videos. These are harmless, and you can earn a few extra bitcoins this way, but it is important to remember that these are businesses that get paid when people click on the links on their sites. They are essentially kicking back a portion of what they get paid to you. There is nothing illegal, or even immoral about this (you might like what you see and make a purchase!), but they are frequently flashy and may not be completely straightforward. All the ones that I have tried (particularly have paid out as advertised. It is interesting to experiment with these, but even with the likely rise in the value of bitcoin, you won’t become a millionaire doing this. So, unless you are an advertisement junkie, I would recommend you move on. If you would like to try, simply Google “free bitcoins” or something along those lines and you will find numerous sites. Bitcoin mining refers to the process by which new Bitcoin is created. With conventional currency, government decides when and where to print and distribute it. With Bitcoin, “miners” use special software to solve complex mathematical problems and are issued a certain number of Bitcoin in return.


Q – This is a bit out of your normal range of questions but wondering if  you might help me with a recommendation on an issue of personal security. As I write this it looks like the US is moving the Israeli capital to Jerusalem and I am headed to visit several parts of the middle east, including Iran, where protests could be an issue. I also have to meet with manufacturers in India and China, not always in the best of locations. Any hotels you might avoid and any recommendation as to whether or not I should plan on purchasing a satellite phone just in case internet is disrupted. I worry about that more than anything as I imagine CNN will not always be available. I’m not afraid, and I’m fairly well read on these countries, with some travel experience in India and China, but just wondering what you all would advise. Thanking you in advance.

A – There are several questions here so let us break them down as clearly as possible, point by point:

  • We recommend that you stay in a non-US luxury hotel, preferably one that is locally-owned. Try to ascertain in advance if you will be able to get CNN in your room – in an emergency that could be extremely useful. Avoid hotels that cater to American guests. In times of duress you might actually find that having Wolf Blitzer in your room is comforting – although we can;t really see why. 
  • Start practicing used text messages on your phone. In fact, China and India have outlawed satellite phones so that is not a good option. 
  • Figure out where the safest neighborhood is in each of your scheduled stops and try to choose a hotel located within that area.
  • In all cases – do not make these arrangements on your own. Have your agent use a locally-based on-site office with whom they have a close relationship. That will provide a valuable source of comfort and protection should any situation get out of hand. 
  • As you are no doubt aware, India and China are significantly safer than we are here in the US. Gun violence is extremely rare. Iran does, of course, have parts  of town that are not kosher. Travel safe 

We are leaving in eight days for a vacation in Quebec. How do we get in to Canada without a passport? What’s the “work-around?”

Q –  How do we get in and back out of Canada without a passport. My fiance and I had no idea you needed one and it appears that for certain trips you do, if you want to do travel as road trips using used cars ottawa, Canada for this purpose. This is just a vacation at a nice hotel we booked using points. Our agent never mentioned that we needed a passport. What should we, could we, do at this point?

A – First, initiate legal proceedings against your travel agent. You are going through a lot of hassle for no reason. Secondly – don;t worry – spring into action. Use one of the better passport and Visa Processing firms like A. Briggs and ask for a 48-hour expedited passport. They will tell you what to do or you can use their web site. Unless you have committed multiple felonies, you should, at a rather steep cost, be able to get passports within eight days on an expedited basis. Tell your fiance we suggested she “reconsider”.


Q – Really wondering if you might help us. We are starting to do a lot of traveling as we have come into some unexpected inheritance. The obvious start is to begin in Canada and Scandinavia where we keep reading people are actually open and friendly, something that just strikes us as worthy of support. There is no reason for us to explore while having to deal with really obnoxious locals who have no appreciation of the money we are spending to share and understand their culture. But no one ever says where the most unfriendly people are located, “unfriendly” in terms of the manner in which they welcome and treat tourists. We realize this is not scientific but if you could list some of the most unfriendly places we would be appreciative. If this is too subjective – no problem – love the site anyway.

A – There have been studies of very frequent travelers and there is a study of 140 countries called “The Travel and Tourism Competitiveness Report” that attempts to gauge the “attitude of the local population toward foreign visitors.” (2013)  The results show that these are the three most “Tourist Unfriendly” countries on earth:

#1 – Bolivia

# 2 – Venezuela

# 3 – The Russian Federation


Q – My girlfriend and I are vegetarians, world travelers I suppose, fans of modern art, foodies to a degree, and, of late, folks who enjoy nudist activities. We are in our mid- 60’s and keen to take a day or two of our upcoming Parisian vacation to get naked in public without upsetting the gendarmes. Any suggestions would be most appreciated.

A –  Actually, nudists in Paris  have been in a snit over the lack of availability of  proper facilities and gathering places for naturalists. The government has now set aside a reserved space, a grassy space, in a nudist “zone” opened in the city’s Bois de Vincennes park. The government tourist board has been promoting holidays for naturalists and they hope to ensure naked tranquility by placing several warning signs about the designated area so the unsuspecting family might not just wander in to their skin wrinkled encampment. We think you will have a lovely time and the people you will meet in the park will advise of other areas of the city where nudism has the blessings of the authorities.  There are a reported 2.6 million naturism practitioners in France.


Q – We’ve been reading stories of American Airlines pilot shortage and the likely inability of the airline to fly many of its flights over the coming Holidays. Is it time to switch to another carrier if we can find space? I really don’t want a “substitute, part-time pilot.”

A – No, this isn’t like elementary school.  American has agreed with the pilots union to pay pilots double what they would normally earn for flights they take on during their previously, and erroneously, scheduled vacation time over the holidays. The initial offer was 150% but AA has agreed to a 200% bonus. This seems to have worked well and it now appears that all flights will be fully piloted. This was all the result of a glitch in the computer program that assigns flights to American’s pilots so there may be an opening in the computer scheduling department.  Nothing at all to worry about at this stage except for the normal Christmas airport chaos. Holiday flying requires “twin reconfirms” – one 24 hours prior to scheduled departure and the second three or four hours prior to departure. If you fail to do this you may be spending your Holidays at a terminal Cinnabon.


Q – We love the island of Anguilla and have been going there for years since your firm was kind enough to plan a vacation for our family after Cuisinart opened. We are wondering if you could update us on the status of the best properties since Irma?  Thought we would inquire on this public site as we know there are others interested. 

A –  We do have that information on our Private Client site but happy to update the latest information here:

Belmond Cap Juluca – Had been closed for renovations during storm – scheduled to open late 2018.

Cuisinart and The Reef by Cuisinart – Estimated re-opening is September 2018

Four Seasons and Residences – Currently scheduled to re-open April 2018

Malliouhana – Plans to re-open in April.


Q –  As a rather frequent business traveler who is not, admittedly, tuned in to the latest apps and services, I was surprised when a colleague described her  extremely positive experiences with Uber. Wondering what you think of the service generally and whether or not it is true, as she has told me, that they are half the price of normal taxis to and from the airport? Really enjoy this site but wish there was much more information that would be helpful to business travelers.Are you planning on increasing your business travel coverage?

A – There are a few variables here that make your question difficult to answer with any degree of precision. Some of these have to do with the specific airport, whether or not you are using regular Uber or Uber Black, and the time of day you will be traveling. (Uber gets really expensive about 1:00am.)  Money Magazine did a survey of comparative fares and found that taxis are actually less expensive than Uber at Boston’s Logan, and New York’s JFK and LaGuardia airports. But in all other cases, silver service taxi beats taxi fares and you have a 17% better chance that your driver showered that morning. The knowledgeable drivers show you all that the city of Heraklion has to offer with a heraklion airport taxi.

A professional vehicle wrap agency will have the ability to design your wrap as well as install it. If they do not, many advertising agencies will be happy to design a wrap for you. Most vehicle wrap designers will have access to vehicle outline templates. Vehicle outline templates are detailed architectural renderings of the body of the vehicle you wish to wrap. If they do not have access to vehicle outline templates, keep looking until you find a wrap company who does.

Ask to see the portfolio of your vehicle wrap provider. Many vehicle wrap shops have a portfolio on their website. This way you can determine if they adhere to the KISS principle. Be careful if you find yourself considering price above quality. The more you look the more apt you will be to find a firm willing to do your wrap for less than market rates. Ultimately, you get what you pay for, with a wrap that may start to peel off around wheel wells or fades within a year of application. If you are looking for the commercial vehicle wrap company houston texas, visit us today.

The best wrap shops will warranty their wraps for 2-3 years when using genuine 3M Scotchprint wrap material. By staying out of fender-benders and regular maintaince of your wrap, a quality vehicle wrap can last the life of your car for 4-5 years.

So now you know that when investing money to promote your business and bring back a strong financial return vehicle wraps (vehicle graphics and vehicle advertising) is the most cost-effective way to spend your advertising dollars. Compared to other advertising mediums, vehicle advertising garners more exposures over a longer period of time resulting in the lowest cost per exposure than any other ad media available today. Invest wisely.

Uber, and their competitor Lyft, are fine if saving money is your goal. We think that people who use these services do so because they are unaware of just how dangerous a ride tot he airport is statistically. It is considerably more likely to cause your death than a terrorist attack abroad. Placing your life in the hands of a driver who has “online likes” is ridiculous and only those who don;t understand how much online likes and reviews can be manipulated would place any faith in them. The Uber Black program is more expensive but it has the better vehicles and the more professional drivers. Because they are using their own vehicles, we place more faith in Uber than the average big-city taxi driver, although they use newer and safer cars, and also use cheap uber insurance quotes online to make sure the trip is covered. That would be our last choice. You will find some comparative pricing in the chart above. If the travel industry and the travel press really wanted to save lives we would shout this from the highest rooftop “Driving in some strangers car or taxi, here or overseas,  is the most dangerous thing you do when you travel”. Choose carefully.Meanwhile there are many of incidents where passenger or any other resources also try to make some false claims on driving agencies that is why they also use to prepare with protection of Insurance for Driving Agencies.

Similarly, Car insurance comparisons can be a big help if you need to make sure your car is taken care of. After all, the prices and quotes you get from the various insurers can be all over the board. That’s why it’s such a good idea to collect several quotes and make good car insurance comparisons before you sign up for anything. While insurance agents don’t like you to know it, shopping around is the smartest thing you can do when you’re looking for a new policy. It gives you the ability to see what’s being offered and choose from a multitude of options – the educated way. Remember that you need to pay attention not just to price, but to what you’re comparing, as well. If the quotes you’ve gotten don’t have all the same liability limits and other conditions, you won’t get any good out of your car insurance comparisons. Check over the policy carefully to make sure that your potential insurer hasn’t “helpfully” offered you a plan with lower coverage than you originally requested. These plans look like a great deal at first, but a careful car insurance comparison will show that they’re not what you wanted to buy. No one should be tricked into buying the wrong insurance. Look carefully, and make sure that what you’ve been quoted for is really what you were interested in buying. You can see this post here if you want to know more about car insurance camparisons.

Remember to check deductibles, special rules, and the requirements for where you live. Most quotes are just fine, and will turn up with what you requested. It’s just important to keep an eye out for the ones that don’t. Get at least five quotes for your car insurance comparisons. Fewer than that will lower your chances of being able to make a smart decision. The more quotes you get, the better your options are of getting a good deal. Of course, too many could leave you with more choices than you’re comfortable with. Don’t overwhelm yourself. Keep it reasonable, but give yourself plenty of options. Online services make this process much easier than it used to be – you don’t even have to leave your chair in most cases. Remember to consider your credit rating. It may not seem like it’s fair, but your insurer is doing a few car insurance comparisons of their own. They’re looking at your driving record and your financial history, and deciding how risky it is to offer you a good price. Your history of accidents and timely payment can have a big effect on your ability to get a nice deal on insurance.

Finally, I am afraid that we have little interest in business travelers. If you are late for your meeting in Omaha, you will survive. Warren will see you another time. But if someone screws up your vacation, the time of the year you worked those other fifty weeks to enjoy, well then we take that personally. There are some wonderful web sites dedicated to business flyers. Our favorite is “View from the Wing”. But we will continue to devote all of our attention in our media group and our travel planning consultancy  to the upscale and discriminating worldwide vacation traveler.


Q – Our cruise on Royal Caribbean has been changed from an Eastern to a Western Caribbean itinerary. I am not really thrilled with the ports and wonder if we are entitled to some sort of major discount for this change in itinerary. It wasn’t what we signed on for and we didn’t cause the hurricane. Don’t you think we are entitled to an “Inconvenience Refund”?  I can;t believe how these cruise lines hide behind Irma to make all sorts of changes.

A – Yes, it really seems unfair. Why weren’t you given the choice of sailing to islands that were unaffected by the devastation when you could have kept to your original itinerary. Of course if you had, you would not find any port tours operating and your only option ashore would have been to help with the rescue plans in some way. In fact, Royal Caribbean sent ships to San Juan and rescued thousands.

But here’s the thing. Since you didn’t cause Hurricane Irma and you will admit that Royal Caribbean didn’t cause it, we think you should find the person responsible and have them assist you with some “inconvenience money.”



Q –   Wow – what a site. Really appreciate the opportunity to learn all this stuff in such a neat way with no sales pressure. My question has to do with the summer just past and all of the heat issues. As we will be flying out of New Orleans next July, we are wondering how heat can affect flights and if they cancel them when it gets near or over 100 degrees?

A – High temps make it necessary for planes to reach a higher than normal speed to take off in extremely hot weather.  This has to be accomplished even though their thrust performance is limited by the light air. So the thing to understand is that a plane’s ability to take off is a combination of several things which must be measured by the pilot mathematically. These include air density, the design of the particular aircraft being flown, the length of the runway and the flight’s weight at take-off. If you look at these factors you will see that only only can be controlled and that is weight. So in really hot weather, either fuel, cargo, or passengers must be removed from the plane. The first is a safety issue, the second is highly profitable, which leaves fewer passengers as the only viable alternative.  The number of flights that have been “heat restricted” has been steadily climbing at busy airports like LaGuardia in New York and Washington D.C.’s Reagan National. Both airports have rather short runways, a safety issue that should have been corrected years ago.

The airport with some of the most serious heat-related take-off issues are Phoenix and Denver in the States and Dubai, Hong Kong, and Bangkok overseas. Projections into the future see weight restrictions increasing by as much as 30% in the next two decades. Long distance aircraft like the new Boeing 787 Dreamliner will see the greatest number of passengers bumped for weight issues because the Dreamliner is used on longer routes requiring full fuel tanks. The single-aisle jets like the Boeing 737 or the Airbus A320 will be impacted less with the exception of the short runway airports mentioned above.


Q – We are already planning for our daughter’s wedding in mid-June. But the recent storms have created a great deal of confusion regarding the status of the various islands and major resorts in the Caribbean. Do you have any information that might help us?

A – We are pleased to give you a list compiled by the reporters at Travel Weekly Magazine. If you Google Travel Weekly, the highly-respected industry magazine, you will find an island-by-island analysis along with status updates of the major hotels on each island. You can appoint the best wedding planner and you can click to read more about some of the awesome wedding planners. They have better team to execute the best wedding ceremony. The reality is that the travel industry press generally provides far more detailed information that the popular consumer travel press. Here is the current update. Warm congratulations to your daughter and your family. 

The following islands were outside the paths of Irma and Maria and suffered little or no damage from the storms:





The Cayman Islands








St. Eustatius

St. Lucia

St. Vincent


Trinidad and Tobago




Q –  Good Morning – while searching Airline fares I came across your website – it looks like it contains a wealth of information.  I’ll be sure to refer to it in the future.  I have a question concerning  the proper identification for a trip my wife and I are planning this fall from CT to San Antonio.

When I renewed my  Connecticut driver’s license in May of this year, I was informed of a new regulation that required me to bring my birth certificate in order to obtain a license that could serve as a proper ID.   I was not aware of this. This did not prevent me from renewing my license, complete with photo and all – but because I did not have my birth certificate with me and I didn’t want to return another day (and wait in line for another 1.5 hours) I opted to renew my license that contains the line: ” NOT FOR FEDERAL IDENTIFICATION”. Here’s my question.  Will the license as it now  reads prevent me from boarding a plane?  If so, I do have the option of going back to the DMV before my trip to obtain a new license-  What is your advice?    Thank you for your help.

A –  TSA rules are getting stricter by the week. By all means pay another visit to the funsters at the DMV. Since they are explicitly stating that the license you have may not be used as a photo ID, it is essentially worthless in terms of  getting you past security. Our recommendation is that you bring some bocce balls with you. We like to organize a game while waiting to hear our number called.



Q – Our travel agent here in northern Virginia, has fixed us up with a really nice tour program created by a company called WildChina. I wonder if you know anything about this company? We’ve kind of put our faith in this agent but we are paying close to $1000 per day  for a 16-Day program and we want to make sure we are in the best hands.

Our primary reason for contacting you has to do with some advice we received from friends who have just returned from a tour of China’s most famous cities. They have told us that their guide told them in Beijing that they should have brought cans of face cream – that the Chinese really like it  as a gift from travelers. Tourists are said to give out red tins to all the guides, policemen, baggage handlers etc. they meet. What exactly should we bring along – our TA knows nothing about this. 

Finally, a personal question. We’ve just paid a refundable deposit and we are wondering how much our agent really knows about Chinese culture etc. Would you consider taking over this booking if that could be arranged?

A – If we thought your travel agent was misleading you or not up to the task, we might help you. But we suspect you have an excellent agent and it would be inappropriate for us to get involved at this point. We think that WildChina is an excellent choice for private touring in China for those who want an insider’s view, They are particularly strong in some of the rural regions of the country that have, only recently, opened up to tourists. The founder, Mei Zheng, is a native of Yunnan Province and is a Harvard MBA. Her new book is called “In Search of Dali with a Bag of Ham”. The case study  of her company’s success is required reading at Harvard.  We think you are in excellent hands and your agent will direct the kind of guides and touring WildChina will provide. They have won numerous industry awards and they work with Virtuoso and several other well-known premier agency groups. A cost of $1000 per day strikes us as about right as long as it does not also include accommodations. For top-tier private guides and arrangements travelers should expect to pay between $1500-$2000 per day per couple.

Your friends are a bit confused about the skin cream advice. You don;t need to bring face cream to China to distribute. They have plenty and, you will note, the Chinese take great pride in their complexions. This story may have originated in a Wall Street Journal story that talked about the habit of Chinese tourists, particularly those traveling in Egypt, who bring dozens of small gifts of Tiger Balm and other soothing lotions to give out in Lieu of tips. But this is not recommended for American tourists. The best way to show your appreciation in China in a short, sealed, handwritten note with cash inside and, perhaps, a photo of your family.



Q – We have tried to travel to many of the countries on the “Not Advised” list over the past decade including Iran and Iraq. I am thinking I would like to visit North Korea just to get my passport stamped and to stay for a few days. How can I best do this?

A-  It is against current US State Department current regulations and it is a bad idea on every level. If we knew we would, quite honestly, never share the information.


Q –   We have a bit of an unusual situation. We want to go to a Caribbean island in February. We trust that the Turks & Caicos will be built up again and we are looking at staying at the Aman resort, which is quite isolated. We’ve twice stayed at Aman’s in Asia and absolutely love the serenity and the spa orientation, along with great food and service. 

There is availability for a ten-night stay and the rates are fine. The issue is that my wife will be three  months pregnant if all goes according to plans. It seems that there have been some cases of Zika on the island but we’re being told the hotel sprays every day and mosquitos should not be an issue. Do you think you we will be OK to move forward with these arrangements.

A – The first thing we would suggest is that you ask whoever is telling you this to put it  in a legally binding document. Make it clear in that document that you will be entitled to a multi-million dollar settlement should there be any medical issues based on your decision to stay on the island. Then, when you get the document, tear it up in front of whoever hands it to you and explain that the health of your wife and newborn baby comes first. 

They have had Zika virus in the Turks & Caicos. There are serious warnings about travel to that, and many of the Caribbean islands, if you are pregnant. You must not even consider this vacation. The rule is quite simple – if you are pregnant or have any possibility of getting pregnant, avoid travel to those islands that have a Zika-virus bearing mosquito population. Don’t fool around with this. 

Because Zika infection during pregnancy can cause severe birth defects, pregnant women should not travel to the areas below. Partners of pregnant women and couples considering pregnancy should know the risks to pregnancy and take prevention steps. All travelers should strictly follow steps to prevent mosquito bites and prevent sexual transmission during and after the trip.

Africa: AngolaBeninBurkina-FasoBurundiCameroonCape VerdeCentral African RepublicChadCongo (Congo-Brazzaville)Côte d’IvoireDemocratic Republic of the Congo (Congo-Kinshasa)Equatorial GuineaGabonGambiaGhanaGuineaGuinea-BissauKenyaLiberiaMaliNigerNigeriaRwandaSenegalSierra LeoneSouth SudanSudanTanzaniaTogoUganda

Asia: BangladeshBurma (Myanmar)CambodiaIndiaIndonesiaLaosMalaysiaMaldivesPakistanPhilippinesSingaporeThailandTimor-Leste (East Timor)Vietnam

The Caribbean: AnguillaAntigua and BarbudaArubaThe BahamasBarbadosBonaireBritish Virgin IslandsCubaCuraçaoDominicaDominican RepublicGrenadaHaitiJamaicaMontserratthe Commonwealth of Puerto Rico, a US territorySaba;Saint Kitts and NevisSaint LuciaSaint MartinSaint Vincent and the GrenadinesSint EustatiusSint MaartenTrinidad and TobagoTurks and Caicos IslandsUS Virgin Islands

Central AmericaBelizeCosta RicaEl SalvadorGuatemalaHondurasNicaraguaPanama

North America: Mexico

The Pacific Islands: FijiMarshall IslandsMicronesiaPalauPapua New GuineaSamoaSolomon IslandsTonga

South America: ArgentinaBoliviaBrazilColombiaEcuadorFrench GuianaGuyanaParaguayPeruSurinameVenezuela

We have listed the countries where Zika is an on-going issue. Somehow, tourism promoters and travel agents rarely talk about Zika anymore. It is a serious reality for pregnant women and, as you can see above, it is a widespread medical phenomenon. 


Q –  I have a somewhat perverse interest in long flight statistics. I can tell you who has the longest flights currently (Singapore) and I pretty much know the schedules. I’ve flown two previous “longest routes” but I am anxious to start planning for something new. Is there a longest ever route coming out soon that you can discuss

A – This is all a part of current airline planning and most of it is kept quite confidential for competitive reasons. We can tell you that Boeing is working on a longer range 777x  and the Airbus 35OULR.

The airline really pushing this development is Qantas which wants to initiate the longest flight ever, from Sydney to London in a projected 20 hours and 20 minutes, according to USA Today. The goal is to achieve this distance capability in new aircraft by 2022. If the planes can be delivered with the capabilities Qantas is requesting, the aircraft would be able to fly non-stop New York to Sydney in just about 18 hours. At Qantas, by the way, management refers to this endeavor as “Project Sunrise.”

If you want to buy a ticket before these planes are built, look to Qantas’ upcoming service from Perth to London. This 17-hour flight will cover more than 9,000 miles. You should add it to your list. 


Q –  As I read your various sites and the great industry information you all provide, one nagging question seems to keep popping up for this rather frequent flyer (business and a minimum of three overseas vacations per year). Which airline should we be flying to eliminate hassles, lousy service, and awful connection percentages like JFK and O’Hare? I have the feeling that you have a favorite airline that you fly and wonder if you might share this information with your readers?  Which airline are the “cool” people choosing when they fly to Europe? As a general comment, we would like to see much more on this site about airline quality and policies.

A – There is a certain percentage of fliers who will choose Air France for the quality of their croissants in the morning. But the savvy flier’s choice these days is Air Canada, perhaps the biggest turn-around success story in the industry. Their three international hubs, Vancouver, Toronto, and Montreal allow Americans to clear US customs in the airport before entering the United States. And fliers from the US do not need to have their checked luggage with them to go through passport control. Changing planes in Canada is just a more convenient process. Talk to one of the frequent flyers who has discovered this secret and they will rave on about the fact that Air Canada has some of the newest aircraft in the sly, that they have invested heavily in high-speed moving sidewalks and baggage belts, and, joy of all joys, extremely nice airport clubs with shower facilities.

Some of Air Canada’s biggest fans tout its fleet of new 777 and 787 Boeing aircraft. Others are really impressed with the airline’s improved Premium Economy section and pricing, a reflection of the dollar’s current strength against the Canadian Dollar. But what we like most about Air Canada is the fact that in all three of its international gateways, arriving and departing flights from the US arrive in the same terminal. This, say the most savvy flyers, can often save a half hour or more off the connection time.

Then there is this …………these Canadians are some of the nicest people on earth and you might run into Justin at the airport.

Discover Top 7 Important Tips

Traveling wіth pets, wіthоut proper planning аnd preparation саn bе a night-mare fоr bоth оf уоu. Depending uроn уоur destination, thе preparations аrе similar: hаvе уоur pet examined tо ensure іt іѕ healthy еnоugh fоr travel, obtain thе proper paperwork, pack fоr уоur pet’s needs, train уоur pet fоr traveling аnd іf needed, hаvе уоur pet groomed. Bу following thеѕе 7 tips, уоu аnd уоur pet саn hаvе a safe аnd enjoyable trip.

1) Hаvе уоur pet examined bу уоur vet; verify it’s healthy еnоugh fоr travel, thаt thеіr vaccinations аrе uр tо date аnd obtain a Health Certificate аnd a Rabies certificate. Vaccinations vary frоm country tо country ѕо let уоur vet know іf you’re traveling оut оf thе country. Yоu ѕhоuld аlѕо research thе destination country аѕ tо оthеr requirements fоr traveling wіth pets thеrе.

2) Paperwork required fоr traveling wіth pets іѕ usually thе ѕаmе whеthеr traveling bу air, rail, ship оr road: health & rabies certificate, vaccination history аnd sometimes; proof оf ownership.

3) Pack ѕоmе оf уоur pets’ favorite toys, bowls, blankets, food or get an adult dog food free delivery, leash аnd water. Make sure уоur pet hаѕ a collar (check іt fоr wear аnd fit) wіth ID аnd rabies tags оn іt. Don’t wait untіl you’re rеаdу tо gеt іn thе car tо teach уоur cat tо wear a collar.

4) Pack cleaned оut milk jugs оf water ѕо a change іn water doesn’t ad-versely affect thеm. Don’t feed уоur pet a full meal just bеfоrе leaving; a small meal a fеw hours bеfоrе thе trip іѕ better fоr thеm.

5) Start training уоur pet tо travel аbоut a month bеfоrе уоur trip. Obtain a traveling cage оr crate; let thеm smell іt, gо іn аnd оut оf іt оn thеіr оwn fоr whіlе, thеn start shutting thеm іn іt fоr longer аnd longer periods оf tіmе. A word оf advice; оnlу let thеm оut whеn thеу аrе calm аnd ac-cepting оf thе cage. If уоu let thеm оut whіlе thеу аrе agitated, you’re оnlу teaching thеm tо misbehave іn іt. Yоu саnnоt expect уоur pet thаt hаѕ nеvеr left thе comfort оf іtѕ home tо understand thаt thе noisy, smelly box (car) уоu just stuck thеm іn, іѕ safe.

6) Whеn traveling wіth pets, саll ahead tо ensure уоur destination allows pets, mоrе аnd mоrе hotels/motels аrе accommodating pets. Research whеrе you’ll stop еvеrу 2 оr 3 hours tо rеѕt, exercise аnd water уоur pet.

7) Traveling wіth уоur pet requires ѕоmе extra forethought, planning аnd packing, but thе reward іѕ a safe, healthy аnd enjoyable trip fоr bоth уоu by going to McDaid’s pharmacy to buy some medications and a deodorant . Hаvе a great tіmе!


Q –   I will be finally taking retirement from he auto manufacturing field in six months. My wife and I are looking forward to a life of at ;east one or two longer international trips per year, assuming there is no wall that will be built to keep us in the country. My wife has two specific questions: Should we be concerned about deep vein thrombosis and, if so, what should we do about it, and should there be a problem with getting off the aircraft in a hurry, is there a safety factor involved in greater seat pitch?  In other words is it safer, in an emergency, to be seated in Business Class?

A – Thank you for such a fun series of questions. We would suggest that you try to run up miles on the best possible airline mileage credit card you can find. You will be happier flying Business Class. Yes, long distance flights increase your chances of thrombosis but the evidence on how this works is still fairly sketchy. You can get deep-vein thrombosis traveling by car, bus, or train. The altitude is not necessarily the causal factor. Wear loose clothing with an elastic waist and really comfortable socks that do not cut off your circulation.  We don’t know about Business Class actually being safer than coach but it is nice, as the aircraft is plummeting, to be offered that final choice of orange juice or champagne.

Speak to your physician about deep-vein thrombosis as your specific condition will dictate the advice your receive. Don’t worry about safety in the air. In fact, sitting on a long-distance flight is one of the safest things you can do on this planet. If you want to worry, think about a strategy to get you safely from the house to the airport. Statistically, that is, by a wide margin, the most dangerous part of your journey.


Q – We will be departing for Tanzania and Kenya next month. I have been watching the pre/post election turnout in Kenya. Everything appears to be calm now. How concerned should we be about spending one day in Nairobi before flying home? We are also wondering of the hippo attack earlier this month in Tanzania is the kind of incident that is under-reported by the press. IO can;t seem to find out where this happened. Are there types of incidents under-reported to protect tourism?

A –  We are extremely uncomfortable about your upcoming trip based on the nature of your questions. You really should be in contact with the safari provider, who you have not named, to make certain that all of your concerns and fears have been addressed. Any trip to East or Southern Africa has the potential to literally be the Trip of Your Lifetime but you need to be well prepared by both your travel consultant and your safari tours company.

Hippos kill an estimated 500 humans per year. They are an extremely dangerous mammal and it is well to respect their space. A 75-year old tourist from Michigan was recently killed on safari in Tanzania, the victim of a hippo attack. . She was a well-respected entrepreneur and it was a highly unusual accident.

Every state has its own laws regarding car accidents and the various facets involved in them like litigation and insurance. Though the basic frame is the same all over the variations in the laws are state specific, with a lot of them being unique to a particular state. Hence, it is essential for someone to hire good car accident law firms to represent him or her in case of an accident.

Car accident law firms specialize in fighting accident cases. What this means for the victims is that there are specialists who have the skill and expertise to fight car accident cases. These specialists know the ins and outs of the pertaining legalities. Victims will get a better representation in court and a better deal from the insurance firms. Not only will the attorneys fight tooth and nail for a ruling favoring the client, but will also negotiate with the insurance company to get the best possible compensation for the victim. If you are looking for the best Atlanta Car Accident Law Firm, you can navigate here.

Not surprisingly, statistics show that car crash victims represented by car accident law firms often win more than three times the claims from the insurance companies.

The reason for this is that a car accident often involves many of complex issues that include various parties with an intricate connection existing between them. There are a lot of things that determine the final outcome of such a case. Only a car accident law firm knows well how each issue will impact each case individually.

These days, countless cars and other types of vehicles are driving around the streets, throughout the world. Such automobiles nowadays have made transportation and mobility easier. But, due to several reasons, a number of car accidents take place frequently and many people end up the victims of those accidents. These accidents involve anything from a slight injury to even death.

Sometimes some severely injured victims survive, but they are handicapped for rest of their life. Such accidents usually happen because of unskilled drivers or their negligence to obey traffic rules properly. An individual who becomes the victim of such an awful accident may end up dying or at least have to suffer from severe injuries for a period of time. The attorneys from Babcock helps you in the car crash attorney.

While suffering from the injury, victims also face some other difficulties. For instance, they lose a great deal of money because they become unable to work during their illness. Every person has the right to have compensation for their sufferings for an accident that happened due to someone else’s fault.

The accident victim, who is suffering and feeling all the physical pain and financial loss, only needs to take some legal steps against the responsible party for the accident. And in order to do this, a car accident attorney is definitely the right person to assist the victim.

A car accident lawyer is a specialist lawyer who knows better than anyone about the laws of automobile accidents; therefore, they can guide the sufferers properly to get their desired recompense.

A good car accident attorney also knows about civil rights, as well as, limitations of such issues. They can easily classify the category of an accident and determine how severe that accident is and how much compensation the sufferer may get.

The car accident attorney will organize all the facts for you so that you can win the case and get a logical compensation for your traumatic experience.

Nairobi is a safe place to spend the night provided you are in a secure hotel. We won’t venture an opinion until we know which company has organized your trip and which hotel they are using in Nairobi. It is one of good place where car accidents takes place rarely as there is bollards are installed on roads. TKbollards aims to provide good quality of bollards. It is definite that number of accidents can be reduced by separation on highway’s  through bollards.

Neither tourism boards, whose job it is to actively promote tourism, and the safari companies themselves, highlight negative news. There is certainly some under-reporting of these incidents which is one reason that we encourage international travelers to always read several issues of the local newspapers before departure. With Google Translate that is a relatively easy task.

Traveling to Africa is serious business. If you are not prepared to pay to be in the hands of the safest operators utilizing the skills of the best guides, we would suggest you postpone your trip until your financial situation improves. We also suggest that all travelers considering East Africa have a serious conversation with their travel planner regarding the current status of terror group advisories. 


Q –  Really love this site but one criticism. You deal a lot with things as they are – not as they might be. As an architect and designer specializing in modular housing, I am intrigued by the potential of the airline industry to develop aircraft that has seating that can be easily converted in minutes to a totally new configuration. Let’s say, for instance, tight seating when a flight is less than two hours but when the next segment is longer the seating changes as new seats are easily placed on a track. Is anyone actually working on this? I’m really curious. Keep up the good work. 

A – It might be fun to get some architect friends and futurists together to do a web site focused on what could be given our current abilities to utilize technology-driven. You would just have to remember that everything in the Airline sector is driven by profit per seat per mile. Passenger comfort is never the prime motivator for design.

Actually, Airbus has been working on a new modular system that can transform an aircraft from high-density seating to luxury with lounges and stand-up bars in the time it takes to do a normal turn–around. This project was being run out of Airbus’ innovation lab called A3 but they have now gone public with the project and named it ‘transpose”. The goal is to essentially change a re-design of the seating and interior layout on an aircraft, a process that normally takes three weeks on average, to allow completion within a half hour. This can be achieved by using modular everything and simply sliding out and sliding in seating and other materials . It would be similar to swapping out cargo in the hold – a process that already exists. The exciting this about this project is that it does not require the design of new aircraft. The designs are being developed to use existing aircraft. This project is currently thought to be anywhere from five to ten years away from final application. But we are skeptical. It will cost a great deal and we’re not sure it will greatly enhance revenue since most current seating plans are already designed for near-maximum capacity goals.


Q – Although we sense your advice has been to delay travel to Cuba for a few years, we have decided to join my brother-in-law and his family on a cruise on Oceania to Cuba. Our travel agent feels we will be safe but we are wondering if there are any precautions or particularly, things to bring along just in case. 

A –  Just two specifics – make certain that you don’t touch the tap water. Bottled water only. If you are drinking in a bar it is likely, but not guaranteed, that the ice in your drinks is filtered. The most important precaution is to put together a small case filled with a travel medical supplies. We’d like you to bring your favorite form of aspirin, an anti- diarrea medication, as well as something for constipation.  Also try to locate an anti-mosquito spray with deet. Other than that, you’re good to go.


Q – I read a piece about Trump where he was quoted as saying that “while every passenger is boarding with GPS in their pocket, our air traffic system still runs on radar.”  We fly four or five times a year. Is this an example of fake news or should we be worried”? I just assume as a leading country we have the best air traffic technology. I don’t think that teenage video gamers are running our flight systems.

A – Actually that might be an improvement. Trump is essentially correct. All you have to do to understand the current technology is look at the way that air traffic controllers hand over a plane flying from one sector to another. Towers in US airports, and you may not believe this, use paper strips to show a plane’s position. Our system runs on radar and is, essentially, a system developed int he mid nineteen forties. We need complete modernization but let’s at least use “digital slips:”, a system the Canadians have had for the past dozen years. But we’re not going to get modernization. The transition to digital slips has been pushed back and it is now estimated that the FAA will roll it out somewhere around 2015.

Trump has indicated that the air traffic control system in the US ought to be turned over to a nonprofit corporation. It is a solution that might improve the timeline for modernization. 

In the meantime, you might consider flying on Air Canada through Canadian airspace.


Q – I have read and re-read this as well as several of your sister sites. Love the information and the attitude. But you are a bit ahead of us readers. In one of your last Q and A’s you said that Korean Air was  a Four-star airline. Really? Well how do I find that out. I want to know the rating of every airline I’m flying. I also want to know about something your referenced in a response about hotel inspection reports. How do I get those as well? I do a ton of international travel for business. Let me know if you need any correspondents – I’d love to add comments from my travels and observations. But, bottom line, if I could know how good my airline is and what my hotel is really like, instead of what TripAssiser says it is, I’d be ahead of the game. Finally, I notice that some of your sites are password-protected and exclusively for your clients. Does that mean that some of the “truth” is held back for those who use your services? 

A – We never print anything from PR firms, writers who receive free trips, or folks wanting to plug some entity with which they are associated. But we would be pleased to share well-written travel reports from our readers with other readers. What we won’t do is open up a dialogue that could quickly go off-road. We aim for honest questions and honest responses. A simple concept really – but since it is non-profit, there aren’t many takers.

We put together our own rankings of the world’s airlines based on industry statistics and reports. We always share this information with our clients. The Hotel Inspection Reports are invaluable. It is a private service available to professional consultants and is unavailable online. Most of the top-tier travel consultants offer these inspection reports to their clients. And yes – we do hold back and we don’t share everything. But you knew that.


Q – This is the coolest site so I come to you with a specific question. I’m flying on Korean Airlines to Seoul for a four-day series of meetings. My first time and I have no idea what to bring back for work colleagues. Is there anything they are famous for or you think would make a nice gift for a workforce mostly int heir thirties and forties.  By the way, how good is Korean. Thanks so much.

A –  Korean Airlines currently enjoys a four-star rating which places it above the major carriers from the United States. We are definitely recommending you look at cosmetics. Korean women spend approximately double what their American counterparts spent on beauty supplies. They are generally of a high quality and rather affordable. Korean men also far outspend American men when it comes to grooming supplies. Just look for items that are locally popular but unavailable for export. The best area for you to find cosmetics is Myeong-dong, an eight-block area that attracts those seeking skin that feels like butta. 


Q – This may be a little out of your areas of expertise but I wonder if you have any advice. I have just accepted a new sales position in my company that will require about 70% domestic travel to major cities throughout the country. Given the Bill O’Reilly debacle, I suppose I am even more concerned about staff entering my room for deliveries etc. I am wondering if you have any advice at all. I am sure there are other readers who have similar concerns. 

A –  This is a serious topic and one that is just starting to be taken seriously by hotels. Try  to determine if there are “female staff only” access rules in place for solo female guests. Some hotels, like the Virgin brand, provide separate areas that can be closed when rooms service or other deliveries are being dropped off. Hyatt hotels has been studying this issue, determining that almost 50% of all single business travelers are women and this number is growing with the arrival of female sales people from China.

At one time, the hotel industry was headed toward the establishment of “female guests only” floors. This is no longer in vogue and is thought to be a dated idea. Women more than men are concerned with security and we have emphasized our belief that no hotel should ever be booked until you are provided with a professional hotel inspection report and an update on security. 

Many female travelers instruct the front desk that only female staff should be given access to their rooms. We believe that corporations have a responsibility to approve upgraded accommodations for single female travelers where that is necessary to ensure a more safe environment.

We always thought it was creepy to see Bill on the TV inside our hotel room, knowing the numerous payoffs and allegations related to sexual misconduct. If it turns out that O’Reilly has now accepted a position as a room service waiter at Marriott, we would suggest asking him to leave the tray outside the door.


Q – I am one of your followers in Spain. Although many of your answers seem tilted to Americans, we still find the responses amusing and interesting. Some of the questions really amaze us!

So to my question: I am certain my fiance does not read this blog. I will be in Melbourne, Australia in two weeks. I will only be there on business for two days and my finance will be flying over to join me from Toledo. (ours – not yours). I want to be in a lovely room and pop the question followed by a nice dinner that is at a fun spot with great food but casual. But it is the room that is causing the problem. Would be forever grateful for a recommendation. 

A – Even though you called us a “blog” we’re going to do all possible to help you. Book room # 401 at the Lyall hotel. It is called the “Tattinger Suite”,  a 766 sq. ft. rooftop suite with has two terraces and great sunsets. We would have the hotel book you the nicest possible table at nearby France-Soir. Order the oysters – lots of them.


Q – Based partly on your advise, we are moving up our plans to stay in an over-the-water bungalow in the Maldives. We are frequent Delta flyers and we have some miles with American. We are wondering how we should plan on getting there, Online it looks like a really long haul. Also, advice for a romantic resort with great food and the “bungalows” would be appreciated. Love the site but we want “daily” updates!.

A –  Every situation is different but we would suggest that you not use miles for this trip and fly Emirates into Dubai. Stay a few days on the front or back end in between your flights between Dubai and the Maldives. You will be on a top-rated airline and Dubai is one of the world’s great gateway airports.

You are correct, getting to the Maldives is a bear. You are looking at more than 24 hour of travel time. That is why we think you ought to break it up. Emirates came close to joining United in the Star Alliance but they finally decided they do not need an alliance. Use your miles for something else. If that is not an option if or you and you don’t fly much, look at Delta partner Air France’s schedules. 

We like the 45-villa French resort, Cheval Blanc Randheli. Great food and beautiful location. Don;t be surprised if Jimmy Kimmel and Matt Damon are sharing the villa next door. 


Q – The little woman and I are off on a land tour in Vietnam we booked with an online agency in the country. It will include two day cruises and four cities beginning in Ho Chi Minh City. We’re excited by my wife is a germophile and wants me to ask you the secrets of checking for bedbugs in hotel rooms. What do you do? We are not staying at the Four, or even the “Three” Seasons. I am sure your followers would appreciate this information as you’ve scared most of us away from hotels of questionable pedigree.

A – We didn’t quite understand how your wife’s “height” enters into your question. We recommend that you follow our Four-Step Bedbug Program:

  1. Pick up the mattresses and look under them paying particular attention to the edges of the box springs.
  2. Literally look under the box spring, a common area of infestation.
  3. Look behind the headboard and try to remove it. Look carefully at the hole where the headboard was fitted. Inspect all edges of the headboard.A bed bug exterminator is a pest control professional who is has expertise in dealing with bed bugs. To do so, they must hold a structural exterminator license, be licensed with the ministry of environment and be insured. Unfortunately, there are many such agents that are not qualified to perform the job, they are not properly trained and they don’t have the experience necessary. The internet has created opportunities for such individuals to advertise their services and get clientele. They offer their services at a discount and work for people who do not really understand what is involved in pest control.To properly perform an exterminator job, one needs to know every single detail about the particular pest one is dealing with. Additionally, they need to know exactly what agent, pesticide or environmentally friendly alternative is required to deal with that particular pest. Click here to find best #1 Bed Bug Exterminator on Long Island! Nassau – Control Removal Treatments! The exterminator control agent also needs to be able to understand the environment the job is being performed in. The existence of children in a house can completely change the approach an agent would take. Also, pets and animals also have to be taken in consideration.Never put any of your clothes in the room’s dresser drawers.  Follow our previous advice about cleaning your luggage and keep your clothes in your luggage during your stay. Bring empty tall kitchen bags with ties for your dirty clothes.Bed bug extermination can be a truly complex process with lots of ins and outs. Unfortunately, there really is no “one stop solution” for every customer out there. In fact, there are no two situations that are the same. While some treatment options and plans will work in certain situation, they might not work in others. This is why we have professionally, qualified inspectors that can devise the perfect plan for your situation. Our inspectors will arrive at your home, evaluate the situation, and present you with your best options. A1 Bed Bug Exterminator | Bed Bug Treatment, Removal Inspection Specialists pest inspections company understands that when it comes to pest control and pest management in the Syracuse area, you have tons of different companies and options at your fingertips. Because hotel chains are among the heaviest travel media  advertisers, consumers are rarely given information about this serious and growing problem. It is perfectly appropriate to contact the hotels you have booked to inquire about how often bedding is changed or cleaned. We recommend to check the private luxury vacations Vietnam options. Pest inspections and bed bug inspections are by no means cheap. This is not to even mention the price of removal. As a working company, we understand just how hard it can be for the middle-class individual to muster up thousands of dollars for treatment. This is why we offer our customers a variety of affordable treatment options. We truly have a treatment plan that will fit into everyone’s budget. If not, we offer financing as well, so that you can finance the job. Whatever the situation is, we are always willing to work with our customers to ensure that they get the professional treatment and care that they need, Here you can find Excellent Bed Bug Removal & Extermination Services in Detroit, In Detroit, bed bugs are commonly found in motels. By spending an evening in an infested hotel, you’ll collect the bugs on your clothing and in your luggage. If these things aren’t wasted and dried thoroughly, they’ll enter your home, once you come back. Purchasing used furniture and clothing are often an exquisite thanks to get a bargain, but it comes with a couple of risks. These bugs can survive in clothing and furniture for a lengthy period of your time . If you buy clothing or furniture, which contains bed bugs and convey the things home, it’s almost certain that your home will become infested. Leaving clothing stashed around your home also can end in problems. Although this might not end in an infestation, it’ll give the bugs an area to cover. devour those old clothes and throw them within the wash, before the matter spirals out of control.
    Pests can have disastrous impact on the health of our family if not controlled as they can multiply very fast and cause maximum damage. Pests like cockroaches, rats, red and black ants, spiders, bed bugs, silver fish are some of the major ones which can invade our home and property. Effective pest control is the only solution to this menace of pests. Various gels and sprays are commercially available in the market which can be administered in the cracks and crevices where these pests dwell and multiply. These gels and sprays can be used without vacating the premises and it is totally trouble free and safe for the occupants. Various pest control agencies specialize in these products and services and they can render their services in quick time without any hassles.

    We can also use various methods to curb the influx of pests into our homes by maintaining proper hygiene in and around our homes, offices and surroundings. All cracks and leakages should be monitored and repaired on time to prevent any pests from entering and making their presence felt in our dwellings. Various medicinal herbs and plants help in reducing the entry of pests into our homes like basil, mint, onion, neem, lemon grass, ginger, butterfly bush, red cedar etc. Chemical treatment for ants and bugs has been found to be very effective in recent times. In this method, small holes are drilled into the wall and certain chemicals are filled into it. The holes are then sealed and any insect or bug venturing around that area is immediately killed. This treatment lasts for several years and nothing is visible on the surface of the walls.

    Pest control department also specializes in giving personalized service to the individuals depending on their requirements, type of pest, damage caused, and structural condition of the home or office. They have a team of experts who can come to our place and access the situation and advise methods by which they can eradicate these pests without wasting much of our precious time and money. They also take into account the health hazards that can be caused especially to children during the course of pest control services and the means and methods by which it can be prevented by proper guidance and precautions. Most of the pest control services use natural methods and pesticides which are tested and certified and hence they don’t have any dangerous effects on the user and are also environment friendly. To stop Bed bug problem, Bed Bug Exterminator | BBEC in charlottesville is the best option. Contact here for #1 Bed Bug Exterminator in Petersburg VA | Control-Removal-Treatments!

When you see really low nightly room rates on the various hotel sites, ask yourself where they are cutting back. Housekeeping and security are two of the most frequent answers. And the one unstated but obvious observation is that the lower rate hotels tend to attract those with the highest likelihood of poor hygiene. Because of poor hygiene and housekeeping bed bugs or other insects are produce, For this BBEN | Top Pest Control & Bed Bug Removal are useful. If you have dealt with bed bugs in the past, you probably already know what a hassle and headache they can be. Bed bug extermination takes precision, time, and knowledge. Unfortunately, bed bugs are making a huge comeback in the Syracuse area, and getting in touch with a pest management company will be your only solution to completely eliminating the problem.

We apologize for sounding negative and scaring folks away from cheap hotels. The fact is that the top-tier hotels cannot comment on these issues and we think our readers need to hear it.  


Q – We are seriously considering taking a ten-day drive somewhere in Sweden, perhaps renting a car in Stockholm and using services of car detailers so you can keep this car in top notch. Our idea is to get out and try to find the most beautiful examples of quaint, lovely small towns, the best Swedish cuisine, including a variety of seafood, and a sense of beautiful scenery in a rural setting. I guess we want it all – no tourists, rural, with great restaurants, lots of interesting and diverse stops. We will likely plan this ourselves unless you recommend using an agent. We don;t expect your team to plan the itinerary. Instead, what we are requesting is just a direction to head that might give us the best chance of finding our Swedish nirvana and if you need to rent a car there are services as used cars ottawa to be able to travel to different places. Thanks for all the excellent information. 

A –  We don’t think you need an agent for this trip. You will likely enjoy planning it yourself and, since you will be hopeful of getting lost, there isn’t much you can screw up in terms of itinerary planning. 

We think you should do the west coast of Sweden, beginning your drive in Gothenburg and heading due north. This route will take you to the part of the country we think you are seeking. And our congratulations for a really good idea. We like your focus. By the way, don’t miss Grebbestad. Our Swedish friends say it is the oyster capital of Scandinavia.


Q – My husband and I have been frustrated by the planning for a trip to Poland. We don’t know exactly how to plan such a trip and we don’t know how to design a trip in terms of number of nights in Warsaw versus Krakow. Your advice would be greatly appreciated. We will want to visit Auschwitz outside the city, Figuring just six nights, how should we plans this between the two cities. Thanks so much. We’re in our early seventies and of Polish descent. This is a trip we have to take.

A –  Warsaw was destroyed during the war so most of what you see is rebuilt. True, the old town is rather charming but you are going to discover that Warsaw is really a busy business and shopping center for the country. We would suggest that you arrive in Warsaw, spend two nights and then move on to Krakow for four nights. Krakow is the only major Polish city not destroyed during the War. You will see beautiful original architecture and village life out int he direction of the Tatra Mountains. Auschwitz is best seen as a day trip from Krakow. This trip should be planned by a professional travel consultant, someone you can talk to about your goals for the trip and your personal preferences. Poland is a relatively good value so we would suggest privately-planned touring. Look for a travel firm that is associated with one of the top three consortium groups and ask if they have representative offices within the country. Let us know if you have problems finding the right person and we will refer you to someone in your city.


Q – We are Platinum Amex travelers who have been on more than twenty overseas trips. Now, recently retired, we are trying to work through our list of places we would like to visit off most of the major tourist routes. Right now we are thinking about the Baltics or the former Russian Republics. We’re wondering if there is one destination we should be concentrating on in view of our appreciation for authentic villages, customs, and very, very good food. Sorry to use the term but, like apparently 90% of your followers, we are foodies. Oh, we share your high regard for Bourdain.

A –  The really cool travelers are heading off to Georgia. It has everything you are seeking and lays claim to being the birthplace of wine – worth a pilgrimage just for that. The scenery is drop dead gorgeous, the locals are thrilled when Americans show up, and prices are embarrassingly low. Spend at least three nights in Tbilisi and then head out to the country. Be sure to save time for the mountains with cunningly crafted villages perched atop them with sweeping vistas. One of our staff refers to it as Switzerland at a third of the cost and a quarter of the tourists, and that’s why is a great country to visit, you can also rent a car on either side of Geneva Airport. Compare prices here at for the Swiss side. The French side of Geneva Airport is a little cheaper generally for car hire.


Q – A little help would be appreciated. We’re New Yorkers in our 30’s and we want to head for Mexico for a week of sun and seafood – though maybe not in that order. We’re probably a bit more price conscious than some of your followers so any information about current  food pricing would be appreciated. We like four-star hotels but we always have dinner at five-star restaurants. But seriously – just seafood. neither one of us eats meat. 

A – OK – but let’s start with a definition: A Foodie is someone who can appreciate dining on meat that is unusually rare. If you don’t eat meat we’re not sure you can qualify as a foodie. That’s like saying you’re a jockey who won;t go near a horse – oh by the way, foodies sometimes eat horse. So where to go? Mazatlan is a tremendous bargain these days and is also considered the seafood capital of Mexico. It is located in Sinaloa, the region of Mexico that raises the majority of Mexico’s best produce and some of its very best drug cartels. The shrimp in Mazatlan are huge – so there’s that for a start. Dining at a five-star restaurant these days will cost at least 50% less than a similar meal at home.


Q –  I am enjoying what you have to say here. Fun reading on a Kindle at the beach house.  Next month, it looks like my finance and I can get away for a few days in Paris. I am in fashion merchandising and always scouting out new trends, places to stay, and eat in Paris and elsewhere. Is there a hotel you can recommend that is small, hip, and somewhat eclectic. Keep it up guys -nice stuff. 

A – Does that mean that you will not be using Marriott points? We think you might like Les Bains in the now rising Les Halles District where the new Forum de Halles is slowly approaching completion. It will replace the famed former  food market. Des Bains was the place where market workers at the original Les Halles would clean up a bit and down drinks before heading home. The decor includes outdoor showers and an indoor pool from the building’s days as a bathhouse. The first place we would had to eat, and of course there are dozens in the area, is the new Chapeaux, a casual and classic French brasserie as interpreted by three-starred chef Alain Ducasse. 


Q – We have friends who want us to join them on a tour to Japan with Tauck Tours. Part of the trip involves a cruise on a ship called the Austral, which I’ve never heard of. The whole thing lasts two weeks and it cost about $12,000 per person which is almost $1,000 per day. We’re thinking of going this fall and wonder if you think we should pull the trigger?

A – Tauck’s 14-Day “Land of the Rising Sun” land and tour program is brilliantly conceived and a creative way to gain immersion in the Japanese culture and way of life. In fact, this program is in contention for our “Trip of The Year” Award. The mix of seven days aboard the the spectacular French-crewed L’Austral yacht is icing on the Japanese cake. But here’s the bad news – this program is so unique that it has quickly become one of the toughest to book tours in existence. We recommend you forget about 2017 and concentrate, instead, on getting on one of the two departures of this tour in 2018. As to the pricing, quality sightseeing, and top-drawer hotels with all meals at $2,000 per couple per day is really not expensive when compared to land-only costs in Japan. Sorry for our enthusiasm – this is an extraordinary program with availability far below demand.


Q –  I am extremely interesting in flying United to London in the new Polaris Business Class Seats. Believe it or not, the reservations person I spoke to couldn’t tell me which of the flights this May will have the new seats.  Are the new seats worth it – I seem to hear they are wonderful. 

A – The Polaris seats have some improved posture and support features but it is less the seat than the concept that every Business Class passenger gets an aisle seat and a lie-flat bed with the new seats. There is also a rather nice soft goods product that United has designed using bedding and duvets designed by Saks Fifth Avenue. But we seriously doubt the seats will be installed this May on your intended flights. This is a process that will be worked on one plane at a time and the complete rehab of United’s Business Class will likely span two years. You will, however, get to sit in United’s old-fashioned angle-bed seat while hugging a few pillows from Saks. As the bible says, “hard goods take much longer than soft goods to install.”


Q –  Wonder if traveltruth can help us – we’re leaving to see our son at his school in Valencia, Spain in four weeks. We don’t know a word of Spanish – well, maybe just a word. Is there any place you can recommend that offers useful Spanish for travelers at little or no cost? 

A –  We like for quick learning language instruction online. There is no charge. You set your own pace. Hope this is helpful.


Q – My friends are booking a nice cruise that includes a stop in Cuba. But they tell me I will have to complete a personal affidavit to get approved by the Cuban government to go on this trip.

A – The Cuban government is in a state of confusion in terms of handling the large numbers of Americans who wish to visit their country as it opens up. The required affidavit is a simple one page document. We would certainly advise you to fill it out – although we are not really enouraging travel to Cuba as a cruise day-tripper. The Cuban culture, food, and nightlife is worth at least a week of your time. We are recommending touring Cuba – not stopping by via cruise ship for a few hours.


kyoto-japan-axQ –  My family is extremely well-traveled. Due to work requirements, my husband has to take a few weeks off in November each year. But after lousy weather in Europe, some really bad trips in the USA, and the hurricane season in the Caribbean, I feel we need some new ideas about destinations. We are looking for stimulating places where there really are things to see – we love history and we appreciate great scenery. We don;t need to go to really famous places. But we absolutely only want to go to those places where November is the perfect month to visit. If it makes any difference, I am from the Philippines and my husband is from Germany. One suggestion – you should do more Q and A – every day. Very helpful and honest.

A – November is a rather tricky month but as long as you have the time for a longer overseas flight there are some superb destinations where the weather in November is as good as it gets. Let us start you off with three specific recommendations:

01 – This is a perfect time to visit Tokyo and then, perhaps, Hakone and Kyoto in Japan. The trees are changing colors. Do visit Hoinshu, Japan’s largest island.

uruguay-meat-cooking-11132152_918734461481528_366918247_n-jpg-bxxx02 – Try visiting South America’s smallest country, Uruguay. They have beautiful beaches, you get a great deal for your dollar, and the food rivals what you would find in Argentina. Start in Montevideo but then explore the so-called “golden coast” and the countryside where gauchos ride the range. Then head to Buenos Aires for the culture fix you are seeking.

03 – Finally, india-the-taj-mahal-2-axfor the ultimate in sensory impressions, sight, smell, colors, and some fantastic tastes, head to Rajasthan in India visiting the cities of Jaipur, Agra, Udaipur and Jodhpur. If you time this trip correctly, you can get to Diwali and the famed Pushkar Camel Fair.You will never forget it and the average temperature in the region is just around 85 degrees.


emergency-aircraft-exit-3Q –  I tend to fly a great deal in my job as a quality inspector for a manufacturing company. Lately, I’ve started getting to the gate early and asking for the Exit Row window seat. Each time I do I get asked if I would be able and willing to assist in case of an emergency. But the thought occurred to me yesterday – what if there really was an emergency. Do I do my Mariah Carey impression? Can I get sued if I don’t do certain things? If someone can’t make it through  the door to the slide because they are too hefty am I required to rub them down with olive oil and try again? I really am concerned about this.

A – This is a rather grey area. No need to apply olive oil – just ask the heavyweights to stay with the plane and explain that someone will be back to get them. But your serious responsibilities generally include helping to open the door, helping people through it, and then, at the bottom of the exit slide, telling people to move away from the aircraft. The good news is that this is as unlikely a scenario as Trump’s induction into Mensa.


bumped-airline_passenger_large-jpg-bxxxQ – Can you give me some advice about what to do if I get bumped from another flight. It just happened to us in Cincinnati. While they got us on a flight two hours later and everything worked out, the gate agent was not that helpful and I still think I should have gotten something for our trouble.  I tried contacting United three days later and got nowhere.

A – This is why we always advise that you use a professional flight monitoring service. If you are bumped again, speak to a service supervisor at the airport, someone with authority to grant you compensation. Also try to get a supervisor on the line at the airline. The two hour delay rule allows for some nice compensation. If, for instance, you are delayed by four or more hours on an international; flight you are entitled to quadruple the one-way fare in the form of a refund or a future flight certificate. The rules change often so it is best to immediately get on the phone with your airline to establish your claim and get their best offer. Remember, however, they are not required to give you anything if the delay was due to reasons beyond their control. Chatting with the gate agent about this is the last thing you should do.


paris-belleville-aQ –  Off in three months to take my girlfriend to Paris. Per your suggestion we are dividing our stay between the banks but we really are serious walkers and explorers and we want to get into the neighborhoods that are both interesting and away from selfie-seeking lemmings. We’re in our early forties and we’re getting serious even though we’ve both been married previously. I love that I finally found a woman who enjoys exploring cities as much as I do.  Really cool site. Congratulations.

paris-belleville-4A – There are several off-the-beaten path ways to explore Paris. We would suggest you begin with the still secret 13th arrondissment and the neighborhood of Butte-aux-Cailles. It is rather up-and-coming and it is set against a hilltop. The whole neighborhood is changing but it still feels a lot like a walk through an eighteenth century village. We also love Belleville, a former working class district that straddles the 19th and 20th arrondissments. This area is filled with ethnic restaurants because it has become both an artists colony and home to a number of recent settlers in France. We would visit Belleville solely for the quality of its Chinatown – incredible Cambodian, Malaysian, Thai, and Chinese food from all of the major regions. Portions of the neighborhood may seem dicey but, on the whole, it is safer than attending a Manchester United match.


nadaam_festivalQ –  My wife and I are just starting to enjoy traveling and we’d love to form a relationship with your company. It is clear that you value honesty over profits, although I am sure there is a huge market for honesty in your profession. For our first big trip, we’re thinking about traveling to Mongolia for their big annual festival called the Naadam Festival which takes place in the summer. I guess our question is, OK, we think we want to go, we are asking your opinion, but then, how do we do the rather complicated logistics? We are in good health and obviously rather new at this.

mongolia-3-part-posterA – Fair question. You want to work with a travel consultant with worldwide connections established over many years. We highly recommend a trip to Mongolia. If you are a photographer the Naadam Festival is a must. But if you want to get a real sense of life in the country, this is a high-tourist time you might want to avoid. Accommodations need to be booked far in advance. There is only one company we would work with in Mongolia – Nomadic Expeditions. Their owner has been an advisor to the last seven Prime Ministers and he can open doors that remain closed for others. The process is to coordinate the trip through a US-based travel consultant who will work directly with Nomadic on your behalf. There should be no stress at your end at all.


coffee-on-airplane-bxxQ – OK, I’ve become a traveltruth addict, I just can’t handle the news sites these days. But I read  something last night that kind of upset me as much on this site last night – you are saying flyers should not consume coffee in flight. Please explain as my life pretty much consists of morning UA flights out of O’Hare on business and I need coffee before landing in Omaha or Detroit to do biz. So why are you so against drinking coffee on an aircraft? 

A – Here is the problem: Airplanes have water storage tanks. This water is rarely tested and when it is samples have indicated extremely high bacteria counts. Tank water is potentially toxic. When you are served coffee in flight, the coffee-makers used do not boil the water. Flight attendants do not use bottled water to make the coffee – that would cost a great deal of money over the course of a year. So flyers are, without their knowledge, being served heated but not boiled, water from the aircraft’s tank reserve. We suspect that some of the stomach maladies that affect flyers are caused by parasitic tank water. This happens in the front of the plane as well as in back. Bottled water is rarely used to make coffee and it is almost never properly boiled. That would cause burns and lawsuits.


ferrari-highway-1-bxx– My bucket list includes a simple five-day trip with my girlfriend. I want to rent a new Ferrari (must be red) and drive it down route # 1 to LA from San Francisco stopping for three or four nights at some neat hotels along the way. But how do I get the car? Should I do it through my LA hotel? Can you give me a ballpark price? Is it possible I can have a factory technician show me how to drive the car?  I know this is going to be a small fortune but I would like to know how to do this the best possible way. You can adjust car seats pocket gap to your desired fit using provided spacers.

A – This is something a good travel consultant can arrange through one of two companies in Los Angeles that specialize in new, clasiq and high-end automobile rentals. We recommend Car Service to Logan rental company. You won’t need a factory technician to show you how to use the car – a trained mechanic from the company in LA can personally deliver the car and offer the overview you need,  research and discovered the best universal roof rack products; so you don’t have to, click over here You will likely come out somewhere between $10,000-$15,000 for the four or five day rental. Your advisor should coordinate the car delivery with the hotel reservation, it will be yous supercar driving experience with luxury cars. As you are responsible for scratches/damage, you will need special parking arrangements along your route. Don’t be surprised if you see a slew of Ferrari’s heading in the same direction out of Apple’s Cupertino parking lot. Visit our Limo rental website today. Our fleet of cars are second to none.


rio-brazil-bxxQ – Wondering if I should be tipping in local currency or US dollars during a planned ten-day stay in Brazil? May I assume they all want US dollars?

A –  The answer is a bit nuanced. If you are dealing with hotel staff or those working with upscale travelers, tipping in US dollars is fine. Hotel staff can generally exchange their US tips at the hotel with fees waived. If, on the other hand, you are dealing with locals such as waiters, taxi drivers etc., you will want to tip in local currency. In some cases they are not comfortable changing money and when they do, they are often charged exorbitant exchange fees. Another option is to simply hand out old photos of our new First Lady.


upgradeQ – I travel frequently on business, often staying at top-tier properties in major cities, particularly in western Europe, Korea, and Japan. I am an independent consultant in the chemical industry and I don’t work with a corporate travel agency – my secretary handles all of my travel and she’s really sharp. So my question is “Am I missing out on Complimentary Upgrades?”  I’ve become a fan and would love to “like” you on Facebook but I have not been able to find you.  I’ve turned lots of friends on tot his site and want you to know how much I appreciate the no BS approach and the obvious expertise. 

hotel-front-door-greeting-bxA – You are definitely missing out. Keep your secretary focused on non-travel matters and leave your arrangements to a professional. Unlike most things it life – it will likely cost you nothing. Absolutely nothing. Upgrades each and every time are never automatic. No hotel can upgrade you if the category above the one you have paid for is fully booked. So this is a matter of can it be achieved “often” or most of the time. And the answer is yes but personally, I will always prefer to stay at the Ouray Chalet Inn.

The secret is to be part of something huge, an entity representing one of the hotels top producing alliances. You might have a black on black stone tablet credit card that has to be transferred from place to place via truck. But a more reliable way is to work with a member of one of the top four or five luxury-oriented travel consortiums representing millions, and in certain cases, billions of dollars . You can simply try to use of Strippers Melbourne in hotels for customer satisfactions.To be specific, seek an agency that belongs to one of the following groups: (This is not an exhaustive list)

 Signature – Virtuoso – American Express – Ensemble 

Each of these associations of member agencies represents top production status for virtually all of the world’s top hotels and resorts. Automatic upgrade programs and other important amenities are negotiated each year on behalf of travel agency members. So it will make sense for you to have your secretary work with an agency that is a high-powered member of one of these groups that offer hospitality consulting. Then, all you have to do is relax and watch the magic happen. Luxushotel Vorarlberg are great for people who like to book hotels online. They are usually considered to be price shoppers seeking the best deal with little or no brand loyalty. They are assigned the worst rooms in inventory as a matter of course. You need to be booking with a respected agent who will make your personal reservations through contacts in hotel management rather than by booking through a faceless 800 number.

Yes, hotels make more money when you use their 800 number. Yes, booking with a mega online agency is fairly easy. Yes, the industry will do all possible to keep the information above from the consumer.

You cannot “Like Us” in the superficial, Facebook sense. We don’t participate in silly social media self-promotion. If you want to like us – just try to do it in the human sense. We like you as well.


iditarod-race-axxxQ – Our mother has never really been anywhere and she seems to have no interest in going to Europe or South America. For her birthday, we would love to send her somewhere for a great experience. Her passion in life is her love of dogs. Four of us would go with her on a special trip for no longer than a week. We’ve thought about going up to New York for the Westminster Dog Show but show dogs are really not her thing. Any suggestions would be really appreciated. 

iditarod-2-bxA – There is only one suggestion: By all means get her up to the start of the Iditarod Race in Anchorage next March. Try to book the Captain Cook. Arrive a few days early for the Musher Banquet where starting position drawings take place and each entrant must make a short speech. You should also go to the Fur Randy Carnival – otherwise you might miss the “Outhouse Races” or the “Running of the Reindeer”. Accommodations will be difficult to secure so try to make your reservations immediately. Contact an Anchorage-based travel agency to handle the trip or find out more about new pet friendly rentals .  Hope Mom loves this experience.


world-wide-air-ticket-map-cQ – My wife and I are in our mid-sixties and we want to start doing some longer trips that might include cruise or train components. I think you would define us as really good travelers and we’ve enjoyed a wide range of terrains and accommodations during our travels. Now, we are planning a four month odyssey that will take in portions of Africa, Europe, the Middle East, and Asia. Before even talking to a travel agent, I’m trying to figure out a starting point and how to begin this project. For instance, at what stage do I deal with the airlines? My real question has to do with Around-The-World fares. Do they still exist and what are the restrictions? We are also wondering if cabin classes can be mixed or must all segments be in Business? Thanks for any advice you can provide. Much of our destination planning is based on your Q&A insights. 

travel-the-world-axxxA – Those fares definitely still exist. Many of the rules have been thrown out so all options have to be examined carefully. Your agent should refer you to one of the nation’s better RTW specialists. The growth of airline alliance partnerships has actually made finding applicable fares easier – as has technology. For instance, if you belong to Virgin’s Velocity Program, you can fly on Etihad, Air New Zealand, Delta, Singapore and Air Berlin. That gives you a nice range of flights globally. We want you to be very cautious about change policies. $100 to change a ticket is reasonable. But Around-The-World travelers almost always have to make ticket changes so you need to have clarity going in as to what kind of changes are permitted. You can definitely mix and match classes of service. Many RTW travelers use Business Class on any segment over three hours.

The first step would be to do a list of “Must-Be’s” based on special events like festivals, concerts, or sports events. You would then block out an ideal itinerary and get in touch with your air ticketing specialist. Once you lock in the flight segments, your agent will begin finalizing your itinerary with the assistance of their preferred partners abroad. Allow 3-6 months for the total planning time.


easter-island-bxxQ – Easter Island is near the top of our current Bucket List. We are planning to go to Chile and then spend some time on the island but no sure how much time it deserves. What do you recommend. We are adventurous and we would want to use private guides throughout with great accommodations. We’re active and in our mid-fifties. My wife does suffer from claustrophobia. 

A – This is a trip that requires counseling. You’ve raised two reddish flags – you want “great” accommodations and claustrophobia is an issue. Normally, we would suggest two nights in Santiago before flying to Easter and then four or five nights on the island. There are no top-tier hotels but there are abundant outdoor activities. Watch out for thieves ans scam artists. This is prime territory for photo shots that will help you stand out from the other three billion pictures posted on Instagram and its ilk. But discuss this trip carefully with a consultant you trust. This one could be a disappointment. Read all possible about the amazing rock formations before you depart.


ireland-2-village-axxQ – My two boys, 16 and 14, will be joining my brother, my wife and I on a two-week jaunt that I want to be memorable in every way. I have budgeted about $20,000 USD per person for top everything. Is that reasonable? 

I would like to consider working with you and, yes, we all, well except for my sod of a brother, have a passing grade sense of humor. So, assuming my budget is manageable, what is the first step? My real question, which you may want to tell me privately, is, after all the tourist board blarney, what exactly is the best month to travel privately in Ireland? By the way, for what I will be spending, I could care less about the boys missing ten days of school.

A – You have already taken the first step. No worries. It will be a privilege to assist you. Your budget seems a bit high. You can have a true five-star experience utilizing upper echelon guides and the best accommodations while returning home with enough change for another vacation.

No secrets. The best month to visit Ireland is October. May would be a close second. Start by developing a taste for Guinness now.





lost-passport-bxxQ – We have friends who just had their rental car broken into in Switzerland. A bag was taken including their passports, wallet, cell phone etc. We have an upcoming trip planned to Greece and Italy and we will be renting a car for a portion of this trip. What do we do if  we are robbed, as in first steps. Also wondering if you can provide any tips others might find useful in terms of a really awful “what if”  robbery scenario.

A – Never, ever, leave your things in a car anywhere in the world. If you are robbed or if you lose your passport/money/ID the first thing to do is contact your travel consultant and keep them engaged in your efforts. Contact the nearest American Consulate or Embassy after first contacting the local police and filing a claim.

Take a picture of the picture page of your passport and store it on your phone. Also store the photo on your home computer so you can access it from anywhere. You should also store photos of your luggage on your phone.

Make certain that your travel agency provides or recommends a Flight Monitoring service. They can be extremely helpful in a situation like this. If you lose all of your money, ask your travel agent to wire you funds at your hotel.


galapagos-rainbow-axQ – I have gotten my golfing, Bloody Mary drinking, lazy retiree of a husband to agree to take me on a cruise in the Galapagos islands in January or February of 2018. I am wondering when I should make these arrangements? How far in advance should I start locking this in?

A – The so-called warm water season runs from late November through the beginning of June. The rule of thumb is to reserve your passage one year in advance.


ak-private-jetQ – We have dear friends who recently returned from a Private Jet Tour around South America and they absolutely raved about the experience, We’re in our early seventies and we’re at a stage in life where we want the details handled. Our friends said the private jet made everything easier with no overnight flying, all sorts of landing privileges, and wonderful accommodations. They also said that at under $100,000 per person with absolutely everything possible included, they thought it was a “really good value”. I’ve been studying this and it seems like they’re right. Is there a winter private jet trip you can recommend and do you even think a private jet trip to this part of the world is a good idea? 

botswana-botswana-safari-in-style-ak-axxA – It is true that a majority of our Around-The-World-By-Private-Jet clients end up telling us that they ultimately decided on the trip because of the value. Safety and convenience are also important considerations. We would suggest that you look closely and urgently, at Abercrombie & Kent’s 21-Day Africa Revealed Private Jet trip scheduled to depart from Madrid on February 17th and ending in back in Madrid on March 9th. This “Not Too Busy but Substantial” odyssey includes time in Ethiopia, Tanzania, South Africa, Botswana, Zimbabwe, and Morocco.Only high quality accommodations at the best available luxury hotels are used, expert guides are with you every step of the way and all sorts of special events are built into the program and decoration is important for these events and resources as tablecloths bulk could really help with this. The cost for the 2017 departure is $92,000 per person including all air costs round-trip from Madrid. But do be aware that this trip is heavily booked with quite limited availability.


spain-crowded-tourists-bxxxQ – With all the terrorism over there, I am wondering where the Europeans themselves are now going on vacation. I know a lot of them used to go to Egypt but I imagine that has dried up. Are they now avoiding travel and staying home on vacation. 

A –  The Europeans tend to be adults in these matters and they understand the relative risk of terrorism versus, say, driving an automobile. There has been a reduction in European visitors to Egypt – but there is little evidence they are staying away from Europe in general. Since they actually read (England’s readership rate in terms of print media is double ours) they are generally better-informed than Americans are about reward/risk stats.

In fact, Europeans have been putting off vacations in some of the more dodgey areas of the world in favor of vacations on the continent. CNN reports that Spain and Portugal have seen tourism increases of 30% this summer versus 2015.


french-pilots-on-strikeQ –  In June we got caught up in the middle of the Air France pilot strike making it impossible for us to get home on time. It was an absolute mess but I won’t bore your readers with details, except to say that we had to triple connect from Paris to get back to Oklahoma City. As I travel with my family abroad at least twice a year, I would love any suggestions to avoid these strike and serious delay hassles, particularly in Europe; Make sure you Travel Insurance company can handle Jet2 Flight Delay Claims.  

A – Well first, of course, you need to move from Oklahoma City. Try New York or Chicago – far better air connection gateways. Short of that we would suggest the following to protect yourself against likely strike actions that are normally scheduled during heavy travel periods in the summer:

01 – Do not do your own air. Have your tickets issued by an actual human you can contact who will be your advocate. The convicts who man the phones at warehouse call centers may not have your best interests at heart.

o2 – Road warriors know a trick you need to know: When airlines can’t operate their flight, it is in their interest to put you on a partner carrier. When choosing airlines you might want to think about whether or not their partners could get you where you need to go in an emergency. If, for instance, you are stranded in Singapore, Delta will be little use to you.

03 – Strikes are most likely to occur in France, Italy, Greece, and Spain. In one or two of these countries striking is a sport and they get as much practice in as possible. Try to watch the news carefully, particularly the European press, in the days just prior to your flight.

04 – The most important single thing you can do is use a flight monitoring service that will handle re-booking details on your behalf and watch all strike actions carefully. There is normally an extra charge for this service but it is almost always less than $100. Your travel agent will set this up for you.

05 – If you insist on booking your airline tickets online, always do it on the airline’s own site. If you don;t, they have all sorts of outs to deny you service.


Climate Change BXXXQ –  Your travel advice is spot on with one rather glaring exception. We don’t subscribe to your theory that the earth is getting hotter and that travel to places like Europe should be reconsidered in the summer months. We just returned from a ten-day package in Germany and we found the July temperatures to be quite comfortable. This site is getting popular but it will get even bigger if you refrain from citing all of the faulty democrat climate change BS. 

A –  Gotcha. Now we understand why we are not popular. And we so desperately want to be popular. Actually, Scientific American, a well-known right-wing rag, has just released new NASA  figures showing that last March was the hottest on record and it was the 11th month in a row to break the  global high temperature record. It is likely that April through September will, rather easily sustain that record making fifteen consecutive months of the highest-ever temperatures worldwide. The magazine quotes leading climatologists as saying that this new data is “shocking” and that it signals a “climate emergency.”

But we know you will agree that this entire fabrication started when Hillary was explaining why she does not spend much time out in the sun.


tripadvisor-legal-_1744676c.jpg AXXX Guardian NewspaperQ –  Most of my  friends use and depend on TripAdvisor to develop their travel “expertise”. They mostly use it to justify the hotel they selected based on price. But I have learned, partly from this informative site, that these online reviews are often fake. So I wonder if you might share some ways that will help me know if what I am reading in a travel review is actually written by a traveler who stayed at the hotel? 

A – There is some good news on the fake review front. Researchers at the famed Cornell School of Hotel Management have created a website called Review that will tell you, with 90% accuracy if a posted review is real or not. The staff at Cornell has created a series of  algorithm’s that analyze opinion spam using psychological and linguistic components.

All you need to do is copy the review and paste it on the ReviewSkeptic site. Then click on  the “Test It” button and the results will be revealed. The test even shows you why it has concluded that a review is fake or real.

Of course what is wrong with this technology is that we must now have several groups set up to defeat the algorithms. They will try to develop linguistic patterns that can beat the system. But, for now, this is the best tool we have to detect the high percentage of fake reviews flooding the major travel and restaurant sites. And as this science progresses, it is well to note that the folks at Cornell will be getting better at spotting the fakes.

Always remember that you do not have to have been a guest at a hotel to post a review of the property on TripAdvisor. Sort of like writing a restaurant review without actually dining at the restaurant. But this is all in keeping with the business ethics practiced by many of our travel web site designers.


London St. James Hotrel SuiteQ – We’ve booked a hotel in London  for five nights and are currently in penalty. There is no agent involved and I did not take out insurance for this trip. We’re due to leave in 11 days. Is there any way to sell the room in London or to re-sell it in the States so I can recover some of what I paid (I booked a top suite at well over $1,000 USD per night) Not looking for anything illegal – just a secret strategy to get some of my money back. 

A – There are now two web sites that resell booked hotel space. Try and Your listings will immediately appear on sites such as Kayak and Trivago. The average fee to these sites is 10-15% and you should expect to recoup about 50% of what you paid for the room. Do be careful when transferring confirmation numbers. And don’t change your mind and just show up as the bed may feel crowded – unless you are from Marin County.


Upgrade Offer   Connaught    BXXXQ –  You probably get this question quite often but we’re rather new to the idea of international travel as my husband is about to take a comfortable retirement next month. Although we live outside of Charleston and could just enjoy the city we love so much, the world seems to be calling. At your suggestion to previous writers, we’ve established a relationship with a travel agent we think will take good care of us. But we keep hearing about hotel upgrades and we would appreciate it so much if you would just list a few steps we might take to be in the best position for these hotel upgrades when we travel. We certainly will be staying at the very finest hotels. Thanks so much for all your kind advice.

A – Well thank you. A case of your best sweet tea from time to time is all we ask in return.

Here is our quick list to secure the best upgrades:

01 – Become a Rewards Club Member with all the top chains and particularly Starwood through Marriott and the Ritz Carlton.

02 – Make certain that your travel consultant is a member of Travel Leaders, Signature, Virtuoso, Ensemble, or American Express to receive complimentary upgrades not available to those who book directly with the hotel or online. This is your single best strategy.

03 – Guests who arrive later in the day and who are only staying for one or two nights are often upgraded. Let the hotel know you are in their loyalty club.

04 – When you are upgraded always send a thank you note to the General Manager and, possibly, the reservations room manager. Very few guests do this and it means a lot.

05 – Never loudly complain about any issue or try to make the problem seem more than it is to get an upgrade (I know your southern temperament would never allow that) Hotels can easily mark your profile. Most guests do not realize that hotels write behavioral comments about their guests and that information can be viewed the next time you check in.


China Tianzi Mountain Wulingyuan  AQ – I lived in San Francisco for may years where I was a modest collector of watercolors I would buy at street fairs. I was particularly struck by these incredible mountain scenes, always covered by fog in the paintings and seeming quite mystical. Now, my wife and I are in a financial position where we can go in search of these mountains. I realize the tourist board will help me but thought I would check to see if this might ring a bell in terms of the destination I need to visit?

A – We can’t be sure but we are betting that the scenes you remember were of the Tianzi Mountain Nature Reserve in Wulingyuan, China. See if this photo brings back the right kind of memories.


aircraft ventsQ – I am a frequent flyer in the front of the plane who loves your site(s). The problem is I read traveltruth whenever I fly and sometimes the conversation about cleanliness makes me itchy. I know I’m a germaphobe and I don’t have any problem coming out of the closet. So I would ask one favor – if I’m going to be cleaning anyway, and I am, what are the five things I should clean first and foremost?

A –  Sorry for the delay. We had to take a shower after reading your question. OK – here is the list based on the latest research we’ve seen:

The Filthiest Piece of Aircraft Equipment Award goes to the tray table. The fact that it is so darn close to your body must not be comforting. Clean it immediately after being seated.

The Second Filthiest Piece of Aircraft Equipment Award  goes to the water fountain – although they are being phased out. Only flyers with a death wish should avoid touching one of these. Even terrorists in the midst of a hijacking avoid using the on-board water fountain.

The Most Surprising Germ-Infested Piece of Equipment with an amazingly high “colong forming units of bacteria” rating is the overhead air vent. They are never cleaned and have a higher bactyeria count than the bathroom flush button which is the Fourth Filthiest item on your plane.

Finally, the really filthy 5th place winner is your seat belt buckle. The pros clean this first after boarding.

Hope this helps. Happy Flying!


Booking on laptop with CC   bXXXQ –  I’ve been keeping track – in the last three months, I’ve found four low airfares, tried to sell it to my husband, and each time when I got back the price was gone. Do these fares really change like that every  fifteen or twenty minutes?

A – We are thinking that you have been victimized by a little known but frequent online practice involving internet air searches. As you are searching specific flight combinations, these web sites can quickly raise the price once you return to the screen to make your purchase. This is highly unethical but it is not yet, illegal. You can fight the practice by going in and deleting your search history, and your cookies (we hope you know what cookies are or you will think we’re insane). You can then go on the site with a fresh search and the original fares will reappear. Airlines do not change their fares every fifteen minutes although the software will automatically raise the fare once a pre-determined number of seats  are sold at the lower price. That is why families booking online are often shocked to discover that the entire family is not traveling at the same price despite booking the same seats at the same time.


Caribbean hammock CQ – We have been once – 25 years ago – to the Caribbean (friends house on Antigua) and fell totally in love with the island’s quietness, the vibrant and friendly people, the sound of the sea, and especially the steel drum music.

We are now approaching retirement age (58 and 53) and we want to re-discover the Caribbean and perhaps even scout out a place we might consider moving to when we are done working. But we sense that the “old Caribbean” that we visited many years ago, may have given way to crowds and cruise ships. We want to get away from the getaways …….would you have any suggestions? We have read wonderful things about Bequia (Grenadines) but have not yet visited. Is the Zika fear creating any notable bargains for travel and real estate? Many thanks. We have really enjoyed reading this site and listening to you on the Financial Sense show.

A –  Generally speaking, purchasing before you retire is a good idea as you can build up equity while you are still working. We would suggest that you skip entirely any Caribbean island with a strong budget cruise ship presence.

You should be subscribing to International Living – a newsletter for future ex-pats. Be careful about books on the subject – they are notoriously out-of-date.

Look over the CIA Country Report for any island you are considering. It will give you a breakdown of the population as well as crime and cost of living statistics. Also read the British government foreign office reports on each island.

Some of the better retirement islands are St. John, Anguilla, The Turks & Caicos, and out islands in the Bahamas. We would suggest that you go for a month and spend a week on four islands with the best real estate agent on each island. Have a visitation schedule sent to you in advance with photos and pricing so you can rule out clunkers.

Buying commercial real estate can get very tricky, if you are not well versed in the real estate business. Do no t attempt to do it by yourself – seek the help of professionals who can help you through the process of finding the perfect property, taking care of the paperwork and closing the deal.

A professional commercial real estate brokers are specially trained to handle commercial real estate transactions that are very different from regular real estate deals. A professional commercial real estate broker can also inform you of prime commercial real estate that are for sale. Institutional and private investors often ‘secretly’ sell off parts of their commercial property portfolios, and a commercial property broker can let you in on this insider information. Click here if you want to get more about the commercial space for rent.

Because real estate prices have dropped quite a bit, the potential commissions that real estate agents and brokers could earn have also dropped. But the drop in commissions can be more than offset by the amount of properties that can be sold.

And getting quality real estate leads is one of the keys to making this a reality for real estate professionals. This is because there are so many more properties on the market now than there were before the bubble burst.

Thе rise іn thе number оf homeowners whо аrе underwater оn thеіr mortgages hаѕ increased ѕо muсh thаt a vеrу large number оf thеm hаvе decided thаt thеу саnnоt afford tо stay іn thеіr homes. Thе lender оf a mortgage wіll receive monthly іntеrеѕt payments аnd wіll kеер a lien оn thе property аѕ security thаt thе loan wіll bе repaid. Well this site will provide you better guidance for mortgage. Thе borrower wіll receive thе mortgage loan аnd uѕе thе money tо purchase thе property аnd receive ownership rights tо thе property. Whеn thе mortgage іѕ paid іn full, thе lien іѕ removed. If thе borrower fails tо repay thе mortgage thе lender mау tаkе possession оf thе property. we have a great selection of lending options for your home loan.

They would rather sell their home and buy a comparable home for a much lower price, and take the loss so that they can improve their cash flow situation by having a lower mortgage payment each month. And since there is no shortage of properties to buy, these people had no problem finding a suitable home for a good price.

And another result of the rise in available properties is that more and more people are becoming first-time homeowners. Since prices on homes are falling, more and more people are able to afford a home for the same amount they are currently paying in rent. So the logical choice for these people is to buy a house rather than continuing to rent.

Caribbean home for sale BXXSkip the guidebooks and get in on ex-pat chat rooms. Do detective work and keep a binder of the issues/problems on each island under consideration. Don’t be naive. On many of the islands there is resentment toward Americans who drive up real estate prices. Many Americans commit only to discover they have made a terrible mistake.

Generally speaking, you will get far more for your money in Central America than you will in the Caribbean. Try looking at both Costa Rica and Nicaragua. Oh, and one more thing. If you have to worry about finding a cheap airfare to the Caribbean, you may  not have the income to retire there.

Finally, do choose your island carefully. The Caribbean is home to some of the highest overall crime rates in the world.


Deals under $500 Orbitz     CXXXQ – I received an e-mail from Travel Zoo. I have never traveled with them. There were two bargains that would enable me to take my three daughters with me:

01 – Portugal, which includes airfare, well under #1,000 per person.

02 – Tuscany, about the same as above. How do I get an answer on the legitimacy of this company and some information for me to have a comfort level? Thank you.

A – TravelZoo is a global media company that accepts paid advertising from tour operators to put their deals on its site. They claim to investigate the deals to assure they are real. Since Travelzoo is providing information on so-called deals, rather than operating the tours themselves, there is not a great deal of information about the company. They are large and they have been around for years. They appeal to bottom-feeding deal seekers who aren’t particularly interested in the financial history of the company they are working with, the safety record of the airlines used in some of the shadier package deals, or the quality of the hotels. And there are almost always additional costs.

Since a round-trip flight to Lisbon from the United States on a reputable carrier is, all by itself, more than the cost of the entire trip you are quoting, we have to assume there might be some concerns about quality. You should check out the company operating the tour packages carefully and to look at anything posted on the Better Business Bureau site. Unfortunately, there is no proper source within the travel industry that honestly rates and evaluates the quality of top-tier tour operators. Conde Nast Traveler and Travel + Leisure do list the top tour companies annually. We do suggest you utilize companies on these lists.

Here’s a secret. The best way to determine the quality of a tour operator is to find out if they belong to any of the major travel agent consortium groups as a preferred supplier. If they don’t, we would advise you to walk away.

Finally, don’t try to figure this all out yourself. See if you can find a struggling travel agent with few clients who is willing to take you on.


Brexit 3Q – We have been planning a trip to England and Wales next May, hoping to be gone for two weeks. We’re thinking we may rent a car but driving on the wrong side of the road might do us in so we are considering a tour or even private guides. Our question has to do with taking advantage of the drop in the value of the Pound. For travel next year, how do we lock in the best rate. Any strategical advice would be appreciated. There is lots of talk about this on the news but no one tells Americans the best way to play this in terms of  getting the best rates. 

Brexit 2 (Telegraph)A – We have received a wide range of questions on this topic. Since no one knows where England’s exit strategy will lead them, it is a bit premature to predict pricing for next year. But we would be shocked if prices didn’t reflect a British pound that was severely devalued against the dollar. Here are a few suggestions:

Don’t buy a brochure program. Anything out in print will be using last year’s exchange rate.

Do not book online. It is too soon for recalibrated rates to show up on web sites.

Do book everything in British pounds whenever possible. Leave it to your credit card company to use the conversion rate that reflects current valuations.

Do book directly with hotels and pay in British Pounds.

Do book with a consultant who is a member of one of the larger consortiums. They will have overseas affiliated offices in the U.K. that will quote arrangements on a net basis in BP. This is what the savvy players will be doing during financial chaos of the next several months – or years.

If you are booking an escorted tour, ask your consultant if the operator has a track record of adjusting pricing, after deposit, downward when there is a major shift in the value of the local currency. Some do – many don’t.

For now, we are targeting travel within Great Britain next year at a price reduction in the range of 30%.

But do be aware that some analysts are predicting that the exit will bring a surge of tourism to Great Britain  from China, Europe, and Russia . The demand could actually slow the kinds of pricing discounts we are anticipating.


Fake Reviews 4Q –  As an early adapter and technical Millennial, I like to think of myself as tuned in. But travel on the internet seems to be a blur of contradictory advice and I keep getting the feeling that I am being set up and fed large amounts of really crappy, biased information. This seems particularly true on travel so-called “review” sites. I just heard that 60% of travelers my age will check a review before deciding to travel anywhere. Is there anyway to even know of the person writing the review has even been to the hotel or destination being described? 

I know you will probably say that I should use a consultant – but I don’t have time for that process and you’re not going to change my mind about taking full advantage of the high-powered computer in my back pocket. Quite frankly, I don’t see how you can work in a business that is so based on distortion and lies. 

Fake Reviews 3A – No worries – we won’t try to talk you into using a consultant. There are “Travel Do-It-Yourselfers” and you are likely one of them. Your point is well taken and there is no easy solution as you know. We try to follow this subject closely and the percentage of fake reviews seems to be increasing rather rapidly. There are any number of businesses that curate favorable reviews for a travel entity like a hotel or airline and they also use buzz marketing techniques to do as much damage to the competition as is legally possible. We believe very little we read in the way of reviews on the internet. In fact, if we challenged you to find a truly objective review of the Townhouse at the Galleria in Milan, you would, we will bet, be unable to find one. It exists but only in the form of an actual hotel inspection report from trained inspectors – reports that are not available online.

Fake ReviewsYou are absolutely correct in your assumption that you do not have to have been a guest at a hotel to review it on major sites like Yelp and TripAdvisor. Most travel marketers now have thirty or more e-mail alias addresses which they use to post reviews in support of their benefactors. There is one ray of hope in all of this. Cornell University has developed an app called “Review Skeptic” that it claims can detect a fake review with 90% accuracy. Cornell has designed key word algorithms that react to submitted review copy with a likely “deceptive” or “truthful” recommendation.The content of the algorithms is, of course, confidential, but it depends largely on the kind of emotion and language someone who is deceptive might use.

So we’re finished with our response and you will notice that we did not, once, encourage you to use a travel consultant. Of course, you will be paying to use one as virtually all travel product pricing includes agent fees, but doing it all yourself is likely worth it. That way, if you screw up, you can sue yourself.


Hiram Bingham Train AQ – This is a lovely web sight and we’d love to know who sponsors it. Is it the tourist boards or the hotels? Our question concerns a desire to see Machu Picchu but to combine it with train travel which my husband just loves. He has a magnificent train set up in our basement and loves anything on tracks. Our travel agent feels we may find sightseeing a bit challenging in Machu Picchu and is suggesting we not do the trip. But if we could do it all by train that be be a possible option for my husband. We are 79 and 81 and the legs are not what they used to be. Thanks so much.

andean_explorer_luxury_train_travel_Peru-1A – Yes, we are sponsored by all of the world’s tourist boards and most of the world’s hotels. They love the kind things we always say about them and they keeping throwing money at us.

You can’t do the entire trip by train. But we’re not sure you absolutely need to rule this destination off your list. You can take the deluxe Hiram Bingham train from Cuzco up to the border of Machu  Picchu.

Belmond Andean Explorer Train Dining CarHere is the itinerary:

9:05am Departure from Poroy train station (20 minutes drive from Cusco)
12:25pm Arrival at Machu Picchu station. Transfer by bus to the Sanctuary
1:00pm Tour of the ruins
4:00pm Afternoon Tea at the Belmond Sanctuary Lodge
4:45pm Transfer to Machu Picchu train station
5:50pm Train departs for Cusco
9:15pm Arrival at Poroy train station

There is another train you need to consider, the new Belmond Andean Explorer that will travel from Cuzco and Puno on the shores of Lake Titicaca and then on to Arequipa. We suggest you ask your agent to construct a trip using these two trains with van assistance between points on your itinerary. The Explorer will begin its three-day journeys in May of 2017.

Your travel agent knows you much better than we do. We would urge you to consider her counsel carefully regarding your ability to handle the inevitable challenges of travel within South America.


German Beer Garden with kinderQ – This might be an unusual question: My husband and I are bringing our two kids, along with our nanny, to Berlin and Munich this coming summer. Our children are ages 6 and 9. We really want to get into the nightlife and we are wondering if we can bring the kids to the beer gardens where we are planning to spend good portions of our days. We could have the nanny watch them in our hotel but I’d love to bring them along as we try everything there is to try in the way of beer. (Please don’t think we’re heavy drinkers and not responsible. My husband works for one of the major breweries in New England). Cool site.

A – Yes,  It is wholly appropriate to bring young children to outdoor beer gardens in Germany. We would, however, draw the line when it comes to indoor beer halls which tend to have a more intense atmosphere with many of the revelers leaving the premises in a mood to invade Czechoslovakia.  At the numerous outdoor beer gardens you will see lots of parents toting along their little ones as they spend portions of their day enjoying the outdoors while seated, stein in hand. The sausages will be on the grill and it is very much a family atmosphere. Some of the more popular beer gardens even serve “Kinderbier” brewed especially for the little ones. It is essentially a heavy malt beverage that makes the kids feel that they are imitating their drunken lout parents although there is no alcohol content. When it comes to buying a luxury prams and designer pram or stroller, there is only one brand you will want to consider and that’s Joolz. We at Joolz make it our aim to put the well-being of our planet earth and the beautiful life it supports at the very core of everything we do. With little acts of service to the earth, we believe that we can all have a positive impact on our global environment by, for example, supporting environmental awareness and fighting climate change and deforestation. Joolz designer prams are made with an elegant, sustainable, and otherwise high end style in mind. Whereas a standard pram is simply that—a pram—Our designer prams are designed with style and looks in mind as well as overall quality and sustainability, this is positive design.  Many of our designs come with the ability to install a bassinet while the child is a newborn and then convert the bassinet into a stroller-style seat for when your baby is ready to see the world! Finding a stroller or pram that best fits your needs can be difficult, especially when you need to accommodate more than one child or infant. there are several different types of double strollers on the market, offering a variety of features and styles. The first step in determining which one is for you is to determine what type of double stroller is the best fit. From there, considerations include size, use and features.

By the way, German young people enjoy drinking on bridges for some reason no one can explain. Just walk across one or two of the bridges on a nice day and you might see musicians and a crowd of inebriated spectators.


Singapore Airlines First Class Meal 1Q – We’ve started enjoying our retirement and flying to points around the world on our bucket list. We had owned fractional ownership in our own jet but going forward we’re feeling that flying commercially in First makes more sense. Obviously, we fly the airline and the route that works best for us but my wife is very interested in knowing what you all think about airline food and which airline(s) can be depended on to provide the very best cuisine available. Thanks for a most interesting site and hope you can continue without ads or sponsorship. Singapore Airlines First Class Meal 3

A – You will generally find the very best food in First Class on competitive routes that depart from cities with high food standards. This tends to boil down to the Asian carriers with Singapore Airlines generally thought to have the best cuisine overall. But ANA, Japan Airlines, Malaysian, and Cathay Pacific are all worthy competitors. The Middle East carriers have brought in famous chefs to oversee their meal services in First or Business but although they lead in most other areas of service, it is currently felt that the  Asian carriers are still the best when it comes to food served aloft. After visiting to food blog, most of the Foodie are happy with it.Singapore Airlines First Class Mean 2

It is still possible for any number of carriers to produce a memorable First Class meal. But true gourmet status is rare at 33,000 feet. We have surrounded your question with some photos of First Class meals taken aboard Singapore flights. Singapore First Class Meal 2

For those really obsessed with airline food in all classes, we would recommend a Dublin-based web site called The author of the airline foodie blog, Nikos Loukas, has identified the grilled chicken with vegetables and potato mash served in Swiss Airlines Business Class was “among the worst meals I’ve ever had on an aircraft.”

Nutritious foods don’t have to be more expensive than highly processed junk. Don’t believe us? Check here Kitchen Curiousily asked five financially-savvy registered dietitians for recommendations on how to save cash and calories all at once. Richardsons Smoke House provides you with variety of healthcare recipes and household supplies.


Credit card chip and pinQ –   We will be leaving for Europe in three months  and we’re concerned about whether or not our credit cards will be accepted or do we need a chip? Also wondering about a pin number. It seems we’re  quite a bit ahead of the Euros on this issue as we don’t need the nonsense of all these special cards and numbers. Can we assume they will accept both my Visa and Mastercards?

A –  Actually, we’re quite a bit behind the “Euros” on matters of credit card technologies. You absolutely need chip-embedded credit cards  when you travel. Your older US technology cards will likely not be accepted. Most locations also require a pin number that must be programmed into the swipe machine that reads your chip number.

About two years ago, Visa and Mastercard decided to go-ahead with the less-secure chip and signature technology instead of “chip and pin,” The thinking on this is that Americans are deemed not smart enough to properly handle and remember various pin numbers. The card merchants believe that retail spending would have nose-dived had pin numbers been required.Pin numbers

You will generally have a merchant “sigh” when you indicate you don’t know your pin number. They will then figure out a way to accept your already outdated “chip-only” card.


Vina Vik 2 AQ – We are winos, in the best sense of the word, and all of our recent forays have been to wine destinations like Bordeaux, Tuscany, and a great week in Napa. Our travel agent has planned these well and knows we’re adventurous (early forties and financially comfortable). 

But now she is recommending we go to Chile’s Millahue Valley with a stay at the Vik Hotel. Do you know this place and do you think our agent has gone nuts? 

Vina Vik Hotel Millahue Valley Chile 1A – Actually, we think you may be nuts for not embracing her recommendation. We like her already. The Vina Vik is an incredibly beautiful 22-suite property in a world class setting – it overlooks the 11,000 + acres of prime vineyards in Chile’s Millahue Valley. You will only be about a two-hour drive south from Santiago so air connections are not an issue. Given the fact that you have seen the “Big Three” destinations for wine aficionados, this strikes us as a wonderful recommendation as it will feel nothing like the European vineyards you have visited.

If you can’t get into the Vini Vik – reschedule the trip. Please give your agent a raise – oh wait, you can’t because you likely are receiving her services on a complimentary basis.


Hotel DeskQ – I travel internationally and domestically for both business and pleasure. I have a good corporate agent who seems to get me good rates at the top-end hotels I use. But I wonder if we are missing a strategy that might get me comp upgrades. They just are not happening. You have a nice following in Toronto – so good on that.

A – The best overall way to get an upgrade is to have your travel consultant prepare a well-written short bio which is presented to hotel management in advance with a note suggesting that upgrading you might be in their best interest. It is much better of a third party requests it.

For our readers who handle their own hotel reservations, we suggest a conversation with a member of the management team, the head of sales, or the reservations supervisor, giving them three possible dates for your stay. Ask them which of those dates has the lowest occupancy and then ask “If I came on those dates would you consider upgrading me to “The Churchill Suite”? You will be surprised at how often they say “yes”.


Heathrow SecurityQ – Good news – I’ve just been given a plum assignment in London that will get me in and around the British Isles. I will be flying back and forth to London quite frequently and am wondering if there is one best way to avoid the lengthy security lines? I’ve been on the internet but it is rather confusing, 

A –  Once you can prove you have visited the U.K. at least four times in the past twelve months, you can apply online to become a “Registered Traveller”. This will get you use of the express entry lane at nine British airports as well as the Eurostar terminals in Brussels, Paris, and Lille. Congratulations and best of luck. Sorry the internet is confusing, We believe that will be fixed soon.


international-calls-4Q –  This is written out of frustration. I’ve been on tech boards, researched on my own, and talked to my best high-tech buddies, and no one seems to have a solution to a simple question. I travel internationally all the time and I need to use my phone in the most effective manner. Some of the charges I’ve been getting lately are ridiculous. If you could just break it down to a simple recommendation I would be really appreciative.

A – Can’t do it – too many variables. This includes where you are attempting to use the phone. Advice varies based on continent. You might want to contact a company called Wireless Traveler. They will sell you a phone that works in 65 countries and it is surprisingly  reasonable. You can reach them at 866-700-3883.

If you use Verizon, look into TravelPass which lets you switch elements of your domestic plan to international calls. Learn to us eSkype, WhatsApp, Viber, or Facebook’s Messenger Service. These will allow you to make free calls once you learn the essentials. See which one is most comfortable.

Most savvy travelers leave their phone in airplane mode which turns off those expensive cellular data charges. You can use your phone for next to nothing as long as you are in a Wi-Fi spot. Think of buying a portable Wi-Fi hub.

Wish we could be more helpful. This is not an area where we are qualified to advise you.


Royal Caribbean crowdsQ – Don’t wish to slow down the pace of your wonderfully engaging travel Q&A, but, as an architect, the question of density and travel is something I find intriguing. I work on high-rise design.

If you think of places like Monte Carlo, the Indian slum Dharvari, and, perhaps, Hong Kong, we would have several of the highest population densities in the world. Some cities, like New York, solve some of this by building high-rise buildings that almost reach the sky. But travelers in planes and tour buses, on cruise ships, and at major tourist sites in season are experiencing some of the highest human density statistics on earth. I am particularly interested in how you think this works on a cruise ship. In most situations, humans wish there wasn’t so much density but, somehow, cruise ships actually get people to pay for it. 

Royal Caribbean Interior   BA –  This is an interesting question. If we use the squalid slums of Dhavari as an example, we are looking at a population density of about 800,000 per square mile. Sanitation is a major problem and the real world of pollution, crime, and traffic engulfs the area. If we look at Royal Caribbean’s mega-ship, the Allure of the Seas, we can calculate the density rate at approximately 1.2 million per square mile.

But you can make some good arguments that a huge cruise ship eliminates most of the problems people have with density. In fact, it seems to us, people like being around lots of other people in a controlled space where urban problems normally associated with high density are conceptually removed. It is more fun watching a show in a theater with three thousand people than it might be in a cabaret with a hundred or so guests.Royal Caribbean Street View

The Allure, for example, is a high-rise that makes perfect use of its space. It is totally pedestrian – there are no traffic issues so people can move freely from one high-density neighborhood to another interacting with thousands in the same environment but always having the option of closing the door of their cabin to be alone. Anyway, that is our theory. We don’t think that density, by itself, is necessarily a bad thing. Many travelers welcome it.


Hotel Maid A XXX Good HousekeepingQ – As a frequent traveler within the USA,  I find my printing business takes me away about three weeks a month. I stay in lots of hotels, never, if I can help it, less than four stars, as five-star hotels always have excellent ac system installation that would make you feel relaxed and comfortable. I read your post about bedding and how often sheets are changed and found it fascinating. But I am also interested in how much of a room is disinfected and what happens with the toiletries. Are they recycled?

A – Well let’s start with “disinfected.” That is a fairly technical term with some specific meaning. Every major quality chain has  a check-list every maid must complete. Their work is checked by senior housekeeping staff. You’ve probably seen them at work. They’re the ones without the carts.

There are a lot of tricks of the trade when it comes to making the guest think that a room has been hermetically sealed and totally sanitized by a team from NIH in hasmat suits. One of the most widely used in spreading around some baking soda in the carpet every few weeks for that “fresh room smell”. Aѕ tіmе passes bу, thе popularity оf carpets іn homes hаvе changed thе wау thаt people аrе cleaning thеіr carpets. In thе past, carpet cleaning оnlу meant having tо uѕе baking soda paste scrub іn order tо remove whаtеvеr іѕ trapped іn thе carpet fibers. Aѕ tіmе passed bу, people hаvе devised ѕо mаnу cleaning methods іn order tо ensure cleaner carpets. Thеrе аrе ѕо mаnу cleaning chemicals thаt саn bе bought ѕо thаt people wіll nоt hаvе a hard tіmе cleaning thеіr mоѕt prized possession. Thеrе аrе products whісh remove stains ѕuсh аѕ carpet shampoo, deep steam, carbonated water, carpet powders аnd protectors. All оf thеѕе products claim tо remove thе stains аnd soils thаt hаvе accumulated іn thе carpet fоr ѕоmе tіmе now. For better carpet cleaning service click here to go on Platinum Carpet Cleaning it will give you professional cleaning service. The lаѕt phase basically neutralizes thе carpet leaving іt tо bе аѕ presentable аѕ іt muѕt bе. Cleaning wіll leave nо dirt bеhіnd but instead remove cleaning residue. Carpet Cleaning, involves methods mentioned, аnd thеѕе usually leaves ѕоmе оf thе cleaning materials іn thе carpet. Thіѕ саn actually dо mоrе damage аnd еvеn leave thе carpets looking dirtier. Thіѕ іѕ whу thіѕ lаѕt step ѕhоuld nеvеr bе neglected аnd аlwауѕ bе dоnе tо ensure thаt thе carpet іѕ left clean аѕ іt ѕhоuld bе, wіthоut leaving bеhіnd particles. You can Go Here to know about end of lease cleaning. Thіѕ еvеn makes thе carpet feel аѕ soft аnd looking аѕ new аѕ іt wаѕ. Anуtіmе a реrѕоn needs to еmрlоу a company tо соmе tо thеіr hоmе аnd provide a ѕеrvісе, аn аmрlе аmоunt оf research should be done to еnѕurе that bоth a rерutаblе, аѕ well as еffісіеnt соmраnу іѕ hired. Most companies thаt рrоvіdе a ѕеrvісе wаnt to асԛuіrе аѕ muсh rереаt business аѕ possible, and most consumers want tо fіnd a rеlіаblе соmраnу tо provide thоѕе services ѕо thаt thеу dо not have to dо lengthy research еvеrу tіmе they nееd a ѕіmрlе jоb dоnе. It іѕ the hоре of аll соnѕumеrѕ that they саn find that соmраnу оn thе fіrѕt trу аnd never have tо еndurе a negative аnd costly еxреrіеnсе. Hоwеvеr, hоw саn уоu tell a gооd company frоm a bаd оnе?

Every іnduѕtrу has сеrtаіn ѕtаndаrdѕ that they trу tо аbіdе bу, аnd thе рrоfеѕѕіоnаl Carpet Cleaning Porter TX іѕ dеfіnіtеlу a group thаt trіеѕ to mаіntаіn vеrу hіgh ѕtаndаrdѕ. However, juѕt аѕ is truе wіth аnу іnduѕtrу, thеrе аrе аlwауѕ some bаd аррlеѕ іn thе bunсh. Therefore, іt mаkеѕ іt nесеѕѕаrу to be well vеrѕеd оn hоw to rесоgnіzе a reliable саrреt сlеаnіng соmраnу ѕо thаt thеѕе poorly run buѕіnеѕѕеѕ аrе nоt аblе to асԛuіrе enough clientele to ѕurvіvе, and еvеntuаllу gо undеr, mаkіng іt simpler fоr rерutаblе соmраnіеѕ tо thrіvе.

Wіth thіѕ іdеаl іn mind, hеrе are ѕоmе things tо kеер іn mіnd whеn lооkіng fоr a rеlіаblе саrреt сlеаnеr оr саrреt сlеаnіng соmраnу.

Dо Thеу Offеr a Guarantee?

Make ѕurе thаt аnу рrоfеѕѕіоnаl саrреt cleaning соmраnу that соmеѕ іntо a hоmе оffеrѕ a 100% ѕаtіѕfасtіоn guаrаntее. If they ѕtаnd bу thеіr ѕеrvісе, products аnd tесhnоlоgу, thеrе should bе nо іѕѕuе with them оffеrіng a guаrаntее. In fасt, thе bеѕt places will mention their guаrаntее uр frоnt.

Offеrіng a guаrаntее аlѕо ѕhоwѕ thаt thе соmраnу is looking fоr long-term сuѕtоmеrѕ. This іѕ bесаuѕе ѕаtіѕfасtіоn іѕ сlеаrlу thеіr main рrіоrіtу. If thеу dо nоt do a gооd jоb, thеу wіll nоt gеt раіd аnd wіll аlѕо lose оut on a potential сuѕtоmеr. Whеn a guarantee is аttасhеd to their ѕеrvісе іt shows that thеу believe іn their mеthоdѕ аnd they wаnt to show thе сuѕtоmеr that there wіll never be a nееd tо get their carpet сlеаnеd anywhere else, bесаuѕе thеу wіll do it rіght the fіrѕt tіmе, and еvеrу time.

Bеwаrе оf Tоо Mаnу Mеthоdѕ/Oрtіоnѕ

A rеlіаblе саrреt сlеаnіng соmраnу mау оffеr a fеw dіffеrеnt tіеrѕ of ѕеrvісеѕ, but thеу should not оffеr еvеrу tесhnіԛuе in the bооk. The mоѕt rеlіаblе carpet cleaning соmраnіеѕ tурісаllу stand bу оnе рrоvеn method that іѕ thеіr “сlаіm tо fаmе” ѕо to ѕреаk, іn thе world of саrреt сlеаnіng. Alѕо, presenting one, or juѕt a couple dіffеrеnt tесhnіԛuеѕ ѕhоwѕ that thеу specialize іn what thеу knоw wоrkѕ bеѕt. A company thаt offers ѕіxtееn different mеthоdѕ tо get the ѕtаіnѕ out оf a саrреt probably dоеѕ nоt ѕtаnd bу any particular mеthоd and will juѕt try to ѕеll a реrѕоn the mеthоd thаt іѕ mоѕt profitable fоr them. And wіth ѕо many dіffеrеnt mеthоdѕ, thеrе is nо wау tо bе рrоfісіеnt іn any one оf them, ѕо any job a соmраnу like thіѕ wіll do wіll bе hарhаzаrdlу соmрlеtеd аt best.

Look Fоr Environmentally Frіеndlу Cоmраnіеѕ

Cаrреt сlеаnіng often rеԛuіrеѕ hаzаrdоuѕ сhеmісаlѕ thаt are vеrу bаd fоr the еnvіrоnmеnt аnd, оftеn tіmеѕ, nоt thаt great fоr the hеаlth of the реорlе living іn thе hоmе. Although thе сhеmісаlѕ might not bе fatally tоxіс, they mау hаvе some ѕіdе effects thаt are juѕt nеgаtіvе in every ѕеnѕе оf thе wоrd. Companies thаt utіlіzе “grееn-аррrоvеd” оr environmentally frіеndlу сlеаnѕеrѕ and mасhіnеѕ аrе thе bеttеr сhоісе fоr two mаіn rеаѕоnѕ. First оf аll, еnvіrоnmеntаllу frіеndlу сlеаnѕеrѕ аrе much bеttеr fоr the lifespan оf a саrреt аѕ wеll аѕ the health оf thе people living іn thе home. Secondly, іt іѕ obviously good fоr thе environment, whісh is bесоmіng vіtаl to the wау wе lіvе оur lіvеѕ if wе wаnt tо continue lіvіng on this рlаnеt fоr сеnturіеѕ tо come.

Another aspect of еnvіrоnmеntаllу frіеndlу соmраnіеѕ іѕ to look at it in tеrmѕ of whаt thіѕ ѕауѕ аbоut thе company. Clearly, thеу care еnоugh to іnvеѕt mоrе money іntо еnvіrоnmеntаllу ѕаfе рrоduсtѕ, so іt’ѕ lіkеlу thеу have a dеереr саrе fоr thе соnѕumеr аѕ wеll. It іѕ nоt often thаt companies make еxtrа investments thеу dоn’t need tо fоr the bеttеrmеnt оf thе еnvіrоnmеnt аnd thеіr сlіеntѕ, so іt іѕ a gооd bеt that thеу are a reliable and wоrthwhіlе соmраnу if they dо.

Knоwlеdgеаblе Stаff & Straight Forward Details

Sоmе companies juѕt send оvеr a carpet сlеаnеr that comes іntо a home, cleans and thеn leaves. Thеу might оnlу ѕреаk a fеw wоrdѕ tо thе hоmеоwnеr, nеvеr letting them in оn whаt thеу аrе doing or what they plan to do. A good соmраnу should bе upfront аbоut thеіr рrосеѕѕ аnd their ѕtаff ѕhоuld nоt оnlу know thе process bу hеаrt, but bе аblе tо аnѕwеr аnу ѕіdе ԛuеѕtіоnѕ related tо thе саrреt cleaning ѕеrvісе. A carpet cleaning соmраnу thаt еmрlоуѕ a knоwlеdgеаblе ѕtаff thаt іѕ ѕtrаіght forward with thе dеtаіlѕ оf thе рrосеѕѕ shows that the соmраnу іѕ reliable. The lеѕѕ fоrthсоmіng a professional іѕ wіth thе dеtаіlѕ оf the ѕеrvісе, оr thе mоrе confused thеу seem аbоut what thеу аrе dоіng, thе less likely the соmраnу іѕ rерutаblе and worthwhile.

Thеrе аrе mаnу thіngѕ that mаkе a carpet cleaning company rерutаblе аnd reliable. Being еnvіrоnmеntаllу friendly, hаvіng a knоwlеdgеаblе staff, ѕtісkіng to оnlу a fеw рrоvеn саrреt сlеаnіng mеthоdѕ аnd offering a guаrаntее аrе definitely ѕоmе thіngѕ tо lооk оut for tо knоw thаt a саrреt сlеаnіng соmраnу is wоrth еmрlоуіng.

Every policy manual we’ve seen for cleaning a room at a quality property calls for disinfecting remote TV controls (remember to never ask us why) and light switches. But that’s about it.

Toiletries are fairly straightforward. If you opened the bottle it is tossed. Some hotels do donate some of these room amenities to charity and that might include shampoo containers, conditioner, and bars of soap that have received only minimal use.

Some of our readers have been telling is that they have started asking at check-in how often the sheets will be change din their room. The real answer tot his question is that the sheets are changed for every guest and then on an “as needed” basis as determined by the maid.


Anguilla 1Q –  Help me – I don’t know how exactly to phrase this but we’re looking for an island in the Caribbean that hasn’t been completely overwhelmed by mass-market, trinket seeking day trippers. We appreciate the finer things in life and we don;t want to give up on the Caribbean but our last several forays were near-disasters. We are seeking high levels of security, elegance, great beaches, and a variety of upper-tier hotels that know how to treat the luxury traveler. And we would prefer that cruise passengers were several hundred miles away in the distance. I know there are semi-private and private islands like Mustique and Necker, but we’re looking for an open island that seems to attract travelers like us who might want to dine around at some fabulous restaurants after a hard day on the beach. Is this an impossible dream unless we just go and buy our own island?

A – It is not that bleak a picture. You can plop your Ralph Lauren shorts down on a nice chaise in a variety of absolutely luxury resorts on the island of Anguilla. Just go to San Juan and hook a right.

Anguilla 2  rum-punch-villa-1The government of Anguilla has devoted its efforts to cultivating the luxury end of the travel spectrum. You might want to look at renting a villa or staying at any one of a number of really fine hotels like the Viceroy Anguilla, CeBlue Villa and Resort, the Cuisinart Hotel and their new project The Reef, and the just opened Zemi Beach House.

The island is growing with a 38% boom in new hotel construction almost all of it geared to luxury travelers. We think this island will meet all of your stated criteria.


TSA ClassQ –  We watched the shots of the huge lines at O’Hare Airport last night and we thought we would ask if there are posted times for international departures out of LAX? What are professional travel experts now recommending for the number of hours early one must now arrive at an airport to assure making a flight to Asia or Europe? We have two such flights coming up later this year.  As an aside, we were also wondering what these TSA agents tend to earn as they seem incapable of moving the lines quickly.

A –  The current advised wait times vary with time of day, date of travel, local airport hiring status, and the specific level of terrorism alert. So there are just too many variables to give the kind of definitive response we know you would prefer. But we have revised upward our recommended airline arrival times at major airports in the US. Here is our current Airport Arrival Advisory for our clients traveling internationally in terms of time you should arrive at the airport prior to your scheduled departure:

ATLANTA –  3 Hours

BOSTON – 3 Hours


LOS ANGELES – 3 and 1/2 Hours

NEW YORK JFK –  3 and 1/2 Hours

SAN FRANCISCO – 3 and 1/2 Hours

As to your question regarding TSA salary levels: A Transportation Security Officer is an entry-level TSA airport security position. TSOs fall in the D and E pay bands, depending on their skill level and their experience. As of January 2013, D-banded TSOs receive annual salaries of between $25,518 and $38,277, while E-banded officers are paid between $29,302 and $44,007. These salary bands do not include the additional locality pay that TSA employees working in high-cost areas are eligible to receive.


heathrow192Q – We are doing a cruise on Azamara that will require us to fly into Barcelona this summer. I am going to be doing the air research myself and will, likely, not use my travel agent for the air but will, instead, do it myself. I am, according to the lovely wife, “totally air anal”. So my question really is about strike actions this summer. I will need to connect somewhere major in Europe to get to Barcelona and I am wondering where you think the strikes are most likely to occur. Or, perhaps, you feel strikes are unlikely. Thanks so much for all “the truth”  My fellow “anals” and I appreciate it.

Heathrow Strike TwoA – There will be strikes this summer. The Euros get in a snit when they have to work anything more than a 30-hour week or when they are expected to work extra hard when the airport is packed. It is always hard to gauge who will get in the biggest snit this summer but it always an interesting competition between the Italians working out at Fiumicino, the French at Charles De Gaulle, or the Brits working out of Heathrow.

Based on current reports and the level of discontent among British Airways pilots, air traffic controllers, baggage handlers etc., we are betting that London Heathrow has the most frequent airport closures this summer with the French valiantly maintaining second place. But when the gauntlet is thrown down, never count the Italians out. They have fewer strikes but theirs last longer.


Delta Plane Fueled 2Q – I just paid $2.10 a gallon to fill my Lexus with premium gas. I imagine the airlines are seeing similar huge reductions in the price of fuel. So why did I just pay $120 more for a round-trip ticket on Delta to London than I did the same time a year ago.? Is this the nation’s biggest rip-off or is there a plausible reason why airline prices have not nose-dived since these guys are buying fuel for their planes at the lowest prices in years?

A –  Oh these cynical traveltruth readers! You mean to imply that the major airlines in the US would not pass on all of their current savings realized by sharply lower fuel costs? What will you be expecting next, thicker seats and more legroom? Or, perhaps, the airlines should pay us all reparations for past injuries suffered as a result of their blatant disregard for the comfort of those they serve.

The prevailing analysis is that five years ago, fuel took up 30% of the major airline’s operating costs. That number has been halved in the past twelve months and yet airfares have declined by an average of only 3%. Put another way, the nation’s four largest airlines recorded profits of $22 billion last year with the consumer seeing little in the way of price reductions.

Airlines operate is a far less competitive environment than they once did so they see little need to steal customers away from one another with lower prices. Instead, the “majors” have been investing their profits in new aircraft and in stock buybacks, strategies favored by their stockholders. Writing in The Atlantic, aviation reporter Joe Pinsker points out that the five largest Investment Fund Managers own about “17% of both American and Delta.” The current strategy on airfares also tends to keep the regulators at bay since it is harder to prove that airlines are colluding on pricing.

We are presently in an environment where the airlines have little incentive to change much of anything while they stockpile for the future and figure out new ways to incentivize as many components of the flying experience as possible. Sorry, it is all about happy stockholders not happy fliers.

For any other info please read this .

Ticket prices should be 10% lower than they are given current fuel costs.


DEU , Deutschland , Rothenburg - Weihnachtsmarkt auf dem Marktplatz | DEU , Germany, Rothenburg - Weihnachtsmarkt auf dem Marktplatz | [ Veroeffentlichung nur gegen Honorar nach MFM und Urhebervermerk: (c) Peter Frischmuth / argus. Belegexemplar an Argus Fotoarchiv GmbH, Sternstr.67, 20357 Hamburg, Germany, Tel.040-433707, e-mail:, Photographer Portfolio: , Bank: SEB, BLZ 20010111,Kto.1285865200, IBAN: DE27200101111285865200, BIC: ESSEDE5F200 ] Q –  My wife and I are contemplating a river cruise in  November/December 2017 and have a questions: Does it make sense to be on a river cruise for these Christmas markets considering that the outside temperature is going to be lower and might prevent you from fully enjoying the aspects of a river cruise – in other words, we would assume you could not be outside on the deck to enjoy the scenery.

A – Well you can be outside on the upper deck provided you have saved all of the gear you had on the last time you climbed Everest. Yes, central Europe is cold during the Christmas Season – but that is why it feels so much like what Christmas ought to be but often isn’t. The warm mulled Gluewein will surely warm you up so you will be prepared for grilled sausages of the highest caliber. You will be huddled up against the wind, and you will encounter some rain, and it won’t at all be like your last vacation in Jamaica. But, somehow, you will feel a real part of an authentic winter festival that just doesn’t stop. We love the Christmas Market River cruises and we’d do the trip just for the schnitzel.


Not Afraid  AXXXQ –  Is this really the right time to be thinking about traveling to Europe? We have some concerns about traveling this summer but we really want to go on our planned cruise. What are you advising and how do you handle this question with your clients?

A – For most travelers, whether or not to travel to any destination is a heady mix of emotion, anticipation, a bit of natural fear, and rational thinking about gain and loss. So we think there is no simple answer and we do not want to be seen as salesmen for the notion that you should always travel no matter what. If your fears reach the point where you find it impossible to truly look forward to your journey, we would suggest considering cancellation. 

We have just had a terrorist event in Brussels at two locations that has resulted in more than 30 deaths and hundreds of injuries. Yet, the small restaurants that surround the Maelbeerk train station reopened in 24 hours and the streets of Brussels are filled with local residents who refuse to live their lives in fear. The people of Paris held huge banners that said “We are not afraid” immediately after the recent attacks in their city. We think we must never “Be Afraid” If we are, then those who would threaten us out of envy would win. Here is what we think you might consider before deciding “Should I Go or Should I Stay.”

THE FACTS: It is a head/heart thing. The 24-Hour News cycle thrives on tragedy. It gives the terrorists the kind of notoriety they seek. But we are always going to make the best decisions in an atmosphere of calm, using our heads to examine the facts. Here is one worth remembering. Right now, in the world as it exists, you are 1,052 times more likely to die in an automobile accident than you are in a terrorist act while traveling abroad. You are four times more likely to be struck by lightning than you are by a terrorist act. Your life expectancy actually goes up when you travel in Europe because you are not in the country with one of the highest murder rates in the world and one of the highest rates of fatal automobile accidents.

But some folks want even more specifics. So here are a few worth remembering although there are dozens of others that we could have listed:

  • Your chance of dying in any kind of worldwide terrorist attack is 1 in 9.3 million
  • Your chance of dying from a food poisoning is 1 in 3 million
  • Your chance of dying from a dog bite is 1 in 700,000
  • Your chance of dying from a car accident is 1 in 18,585
  • Your chance of dying in your own bathtub is 1 in 685,000

CONCLUSION: Unless you plan to stay off American roads, not walk in our cities or suburbs, stay away from dogs and refuse to bathe, you might as well take that trip to Europe of wherever else you wish to travel. Staying home really is considerably more dangerous.

PROTECTING YOURSELF WHEN YOU TRAVEL ABROAD: We want you to avoid bad neighborhoods. Every city  has them – well not every city, Dubai and Abu Dhabi are virtually crime-free. You need to have a sense of neighborhood when working with your consultant to book hotels. Inexpensive hotels skimp on security – avoid them. If you are staying in a major city with a threat that concerns you, avoid US chain hotels and select a good five-star locally-owned property.

INSURANCE: You can always take out a “Cancel for Any Reason” top-end policy. The best of these, in our view, is the Maxi-Policy issued by Travelex. But be aware that the premium for such coverage averages 10-11% of the total cost of your trip.

USE A TRAVEL CONSULTANT WHO IS A MEMBER OF ONE OF THE TOP CONSORTIUMS: They will have access to daily security updates from their on-site offices around-the-world. Using one of these consultants is your best chance of receiving updated, accurate information about your destination.

IF YOU WISH TO DO YOUR OWN RESEARCH THINK OF THE AUSSIES: Our own State Department memos and warnings are often over-stated and issued in an attempt to cover all bases. Savvy travelers, instead, look to security announcements online issued by the Australian Foreign Office for their own citizens. They tend to be more accurate than ours. The British Foreign Office also issued worthwhile reports updating local conditions abroad.



passport_card_01Q –   Our neighbor said his son told him to get a passport card to use in place of an actual passport when he travels outside the States. We went online and it looks like the card is less expensive than a passport and easier to carry. Since we’re planning to do one of these river cruises in Germany later this year, we were wondering if the card will work for us? 

A – No. The Passport Card is only valid for travel between the United States and Mexico, the Caribbean, Canada, and Bermuda. Travel to any other country requires a valid US Passport. You do not get “Serious Traveler Qualification Credits” if you only travel to Mexico and the Caribbean in your lifetime. Canada barely qualifies unless, of course, you marry someone from Quebec.


CUBA HAVANA A TauckQ –  My wife and I want to travel on a charter transportation to Cuba in early May. We’ve looked into AccessTrips culinary tour to Cuba and it looks good. Do you handle tours to Cuba? If so, would you recommend the AccessTrips tour or any others? Thank you.

A – Access is a company that was launched in 2001. They specialize in one-off culinary programs in a variety of destinations. They do work with travel agents so an agent commission is included their pricing.

The two best ways to see Cuba right now are via Tauck Tours or Abercrombie & Kent. They have the best local guides and governmental relationships. But with that said, I am really impressed with the specific itinerary you are considering. It is unique and, we think, extremely well planned out. Other tour operators have been anxious to do culinary and lifestyle touring in Cuba but they tell us  that they still feel that the tourism infrastructure in the country is not stable and sophisticated enough to provide the kinds of quality land experiences promised in the Access itinerary. So, I suppose, the question would be “How is a small company like Access able to pull this off successfully?”. You can also plan a trip to Perth city. Perth is the capital of Western Australia, which is Australia’s biggest state. Strikingly, Perth is geologically nearer to East Timor and Jakarta, Indonesia, than to Sydney, Melbourne, and Brisbane. Perth is settled in the Swan River, which streams back to the Indian sea. Perth has the most enamoring seashores in Australia. As you land in one of the three air terminal terminals, we can comprehend the tourist(s) tingle you should have on your feet to investigate and get a vibe of this wonderful Australian city. You will be promptly searching for a contract vehicle to cross the length and broadness of this Australian city. Loosen up we are here to meet your necessity for a contract vehicle in Perth simpler. If you are searching for a vehicle rental incentive for your cash, at that point Hire maxiportbees is the thing that will suit you. You can likewise get an online moment to quote for vehicle procures by picking the date of your necessity of the vehicle and referencing the driver’s age.

If you want a culinary-oriented experience we would say you should look at this program closely. If, on the other hand, you want the very best Cuba experience that is not culinary in nature, we would look, instead, at Tauck or A&K. They will have a choice of dates. Meanwhile, we hope this brief “Guide to Cuba” is helpful:

  • Fidel Castro first grew a beard because the US embargo cut off all shipments of razors to the island.
  • The CIA made at least eight attempts to kill or capture Castro. These actions were dubbed “Operation Castration” at the Agency.
  • There is a John Lennon Park in Havana with a bronze statue of John seated on a bench. He’s not doing much – just sitting there. Don’t try to steal his glasses – it’s been attempted before and it will get you prison time.
  • Only 5% of Cubans currently have access too the internet.
  • Be careful – Cross-dressing is illegal on the island but Ballerina’s are more respected than doctors.


Machu PicchuQ –  My husband and I usually go on tours with Tauck.  We have really enjoyed all our trips.   This particular trip we are going on is to Peru.   Our travel agent has set us up with Sita Tours.   I am questioning them because my search has not showed that name at all.  My search keeps coming up with Ambercrombie & Kent, Kensington.

Can you please let me know if we should be leaning torward A&K instead.  (or someone else that you recommend) We are going to Peru(LIMA) and we want to go to Cuzco, Arequipa, Machu Picchu, (walk the 8 mile inca trail)  and Valley of the Condor.   The quote we are getting is $5,000 per person, plus internal airfare $610 per person (for flights Lima-Cuzco-Arequipa-Lima)  Of course, insurance will be approx. $500 each  for my husband & I.  

As we have stated we have traveled with Tauck.   You definitely pay for what you get.  However, we are a concerned. My question is that first and foremost, we are not sure about this Sita tour.   We cannot find any reviews on it.  Should we look elsewhere?  We are hoping you can give us any feedback as soon as possible.   Thank you in advance for your recommendations to us for our Bucket List trip!!!

A –  There are dozens of so-called “Worldwide” tour operators and SITA is one of them. They started out in 1933 in California doing student bicycle tours and were purchased by Roger Mahal an accomplished engineer from India in 1982. They have added many destinations since Roger took the helm but their primary strength remains travel to India where they are well-connected to the government and have won numerous awards. Your travel agent has recommended a well-regarded company with a long history of serving the needs of its clients. No fault there.

That said, we would not use SITA for travel within South America. Things can and do go wrong in South America and we prefer to work with top-tier firms in that part of the world who are truly connected on the ground. SITA would, however, offer better pricing than, say, an A&K, a Cox & Kings, or  a top consortium On-Site office.

One of the key questions to ask when you see a company that claims to have worldwide tours is “Exactly where do you have fully-staffed on-site offices and full-time guides?”  There are part sof the world where we would not recommend even the top-rated tour operators because they are just not equally good everywhere in the world. If you get seriously hurt while traveling, we want to be certain that the company in charge of your welfare is fully equipped to handle any emergency.

So our bottom line is that if you are seeking a moderately-priced experience, your travel agent’s recommendation strikes us as fine. SITA is a reputable company. But if you are seeking a more upscale and truly memorable experience, you might want to consider alternatives. We say this because you have mentioned several upscale firms in your question and you don’t seem to be fazed by the high likelihood of significant cost increases to “Do South America Right”. There are three continents where we strongly urge travelers to travel with the very best operators on the ground. South America is one of them.

Given your background with Tauck and your complete satisfaction, we would not take your money for any tour operator we feel may not be able to meet their standards. We have to wonder why this did not occur to your agent unless you indicated budgetary restrictions.


Venice Italy CrowdsQ – We had friends in town visiting who have been to Italy a number of times. They were quite surprised that we were visiting Italy on a tour that has us  going to Venice in late September. They said that visiting Venice at that time is the worst in terms of water levels? And they said the weather wasn’t the best.

We are sure that our agent and the tour company checks on all of this but was wondering if you  have any thoughts on that?

A  – Although  weather patterns in Europe are going through some serious changes, May and September are generally regarded as the very best months to visit. Personally, we like the first two weeks in October. Venice is best enjoyed when most of the tourists have gone and the temps. have cooled off.Venice Italy Crowds 2

Several years ago, the Italian police set up roadblocks at the train station and the airport to prevent tourists from coming into the city in July and August because of severe overcrowding.

Last year, Italy had its hottest summer since records were kept.

Rains can produce flooding in portions of Venice at any time so it is not easy to predict although we try to stay away from bookings guests there from November through February when flooding is most serious.

Many great writers have commented on the fact that Venice is best appreciated in the rain. That is when we like it best because the streets are less crowded in the off season.

The truth is that if we were just going to Venice instead of a comprehensive Italy tour, we would almost  want to push it back a few weeks. The incredible crowds, now including huge numbers of Russian, Chinese, and Indian visitors, makes navigating difficult in the so-called “prime season months” of June, July, and August.

You have not made a mistake. The summer heat is brutal when combined with the crowds.

Veniced Flooding

We have always hoped to be in Venice during a period of major flooding but we’ve not yet achieved that. If we did, we would send the same postcard to all of our friends that the humorist Robert Benchley sent many years ago:

“In Venice. City Sinking. Please Advise.”

“The quality of Venice that accomplishes what religion so often cannot is that Venice has made peace with the waters. It is not merely pleasant that the sea flows through, grasping the city like tendrils of vine, and, depending upon the light, making alleys and avenues of emerald and sapphire, Citi s a brave acceptance of dissolution and an unflinching settlement with death. Though in Venice you may sit in courtyards of stone, and your heels may click up marble stairs, you cannot move without riding upon or crossing the waters that someday will carry you in dissolution to the sea.”
Mark Helprin, The Pacific and Other Stories


Ataturk Airport IstanbulQ –  My daughter travels to northern Thailand in January, then back to the states in May. The bulk of her flights are on Turkish Airlines; you report them to be improved. She has two stops along the way: Istanbul and Bangkok. I see a wide variety of experiences online including the past couple months, that reflect highly negative experiences, the worst of which indicate a pattern of not communicating a change in flight–at the airport or late in the game, so I’m looking for a good gift for her, so I went online for a list of his and hers travel gifts to find something good for her. Flyers find out the change too late, when attempting to board where they checked in, then have to buy another ticket to actually get a flight out. This would be a disaster for a young woman by herself in a strange airport–and you say communication isn’t good (while online reviewers say English is weak among Turkish Airlines employees). While you’re at it, Thai Airlines looks a touch better–are they? That’s her second airline to northern Thailand.

A –  We would like to help you but without knowing the age of your daughter and a bit about her, specific advice is difficult. We are going to assume she is a well-traveled adult given her itinerary.

Here are the things you can do to assist her – here is what we would do to assist her:

01 – Upgrade her to Business Class. She will then receive transfer preferences and assistance. It will make a nice gift.

02 – Have your travel agent sign you up for comprehensive flight monitoring. They will watch all of your daughter’s flights, communicating with her directly by cell phone. Make certain, by the way, that she has a phone that will definitely work in both Thailand and Turkey. It is important that she is familiar with the details of working the phone. If there is a cancellation, the flight monitoring service will handle the situation, making alternative reservations such as the popular san diego whale watching experience. She will not have to stand in lines or panic.

3 – Have your agent schedule a meet and greet VIP service at all transfer points.

Turkish Airlines4 – You might want to stop reading online airline reviews. They are only indicative of one single flight experience on one route with one crew. Any single flight is a statistical anomaly. We are not fans of Turkish Airlines economy service/food etc. But their Business Class does win industry awards from time to time. Their long-haul service to and from the U.S. is significantly better than their services within Asia and Europe on shorter flight segments. To put things in perspective, the world’s best regarded airline ratings service gives Turkish a four-star rating. Delta, American, and United are three-star airlines.

Thai Airways is considered one of the world’s top-tier airlines. They do rank above Turkish.

The situations you describe as happening, as reported by self-appointed online critics, sounds to us as though several of the instances have to do with non-transferable internet tickets or a lack of authentic airline ticket stock representing universally accepted tickets. Tickets purchased from the airline directly or an agency representative, rarely have the kinds of difficulties you seem to have uncovered. But that is just our guess. Always remember that there are tickets and there are Online tickets. They are often quite different as are their terms and transfer/change stipulations.

Finally a personal note. If your daughter is as helpless as you are making her seem, why is she alone for several months in a third world country?


Empty Mini-BarQ – Like most of the folks on this site, we’re extremely well -traveled and we tend to stay in one of the three best hotels in every city we visit. I love the treatment we receive and the benefits we get from our agent’s consortium group. But one thing just drives me crazy  and it just happened again. We like to take an afternoon nap and we keep getting awakened by calls and knocks on the door (the last time they ignored the “Do Not Disturb Light”) by some knucklehead who wants to “check the mini-bar.” 

When I am spending over $1,000 a night for room, taxes, and incidentals, I hate being ripped off by a refrigerator stocked with overpriced stuff I would never buy on principle. My partner and I both work very long hours and we like to just relax at a really nice hotel. The last two stays, we had to argue with the front desk about the damn mini-bar charges. We never, ever use the mini-bar but we were told “the sensor said you opened the door and took something” For $1,000 + a night shouldn’t we get some privacy and trust that we are not stealing their precious little bottles of booze? 

A – Yes. And it doesn’t really surprise us that five-star hotels are treating you this way. They seem to have a blind-eye when it comes to mini-bar annoyances and we receive numerous complaints about this topic.

The first thing to do is insist that your travel agent require that the mini-bar be emptied at every hotel in the future. This will give you the use of a refrigerator which in many situations, comes in extremely handy. You are entitled to the choice: Their rip-off “we have you captive” pricing for sundries or a nice cold, clean refrigerator to keep whatever you like in your room. Savvy travelers in growing numbers are now demanding that the mini-bar be emptied before arrival. Your agent can handle this for you.

If you are ever interrupted when you have a “Do Not Disturb” sign or light on, immediately ask to speak to the manager on duty. This is a serious breach of hotel manners and etiquette and some adjustment should be made to your bill.

Finally, if the mini-bar doesn’t bother you but the expensive booze it contains does, have your profile updated to say you are recovering from alcohol-related issues and no liquor or beer can be present in your room.

Thanks very much for helping us bring this to everyone’s attention. No one should accept a stocked mini-bar unless they really want one.


Istanbul   Soho House Hotel BXX TelegraphQ – We have heard that the Four Seasons in central Istanbul is small and quite nice and we’re ready to book. Thought we should run this past you first. We’re from New York, fashionionable and style-minded, we like to explore the latest hotels and restaurants when we travel and we blog for friends only. A sense of authenticity is important and we always like to be centrally located. Should we pull the trigger on the Four Seasons? I will say that my incredible girlfriend is worried about bad dreams at the FS given that the rooms were once prison cells. Looooove the site! 

A – We’re wondering what you were wearing when you sent this e-mail? Trust you are color-coordinated. We are not in the Four Seasons bashing business as they are a brand that always seems to exceed expectations. For this trip, however, we’d suggest you head, instead, to the new Solo House Hotel, sitting handsomely in the Beyoglu section of the city. Instead of a “prison cell” you will be sleeping in the former American Embassy. This small masterpiece feels very much like a private club – we think you will looooooove it! By the way, you are not actually sleeping in a prison cell at the Four Seasons. They did some renovation before they opened.


Frankfurt Airport ConnectionsQ – My work will be taking me to Germany at least six or seven times in the next year. I missed my connecting flight last time because my nothing on Expedia seems to tell you that the lines for security can be long and that even passengers in transit may have to clear security in Frankfurt or Munich. Any advice would be appreciated as I know there are many business travelers who share my concerns. I had booked a “legal” connection.

Germany Airport SecurityA –  This is a bit of a scam that affects thousands of travelers to Europe. When you book off a computer screen, as corporate agents and Online Travel Agencies do, as well as the airlines when you call them directly, they are looking at a computer screen that tells them what they can book for you as a “legal” connection. That means that, assuming your original flight is on time, you should, under normal conditions, be able to make your connecting flight. They want to sell you a connecting flight because you will be happy that you did not have to waste hour in an airport terminal. Many passengers demand the earliest connecting flight.

The problem is that no human is actually involved in this conversation. The headset making your booking is likely not at all well-traveled and is probably unaware of the current levels of security as German airports including  Hamburg, Dusseldorf, Frankfurt, and Munich. The current security level often requires in-transit passengers to go through additional security lines that may include passport scans.

Cruise passengers frequently miss their assigned “legal” connections because the cruise line’s air department was unaware that their guests are subject to long security lines even when they are in transit.

Here is what we advise you do:

01 – Never book an airline ticket with an online agency. Book with airline directly as you will have direct contact with them should there be a problem. Many online air tickets are non-transferable to other airlines.

02 – Never simply accept a “legal connection”. Discuss it was a knowledgeable travel consultant or research it yourself. Always try to allow at least two-hours between connecting flights at major airports with in-transit security and passport lines.

03 – Think about your luggage. Yes, you will make a tight connection if you do an OJ through the airport (he’s slower now that he has to wear manacles) but your luggage won’t run as fast. Plan your connection time to ensure that your luggage wil join you on the second leg of your trip.

04 – Finally, specific to Germany, get an Easypass, which allows you to skip immigration booths at all major German airports in the future. You apply at  the office of the German Federal Police located in both the Frankfurt and Munich terminals.

Oh, one more thing: German Federal Police Officers and Army Personnel on security duty at Germany’s major airports do not generally possess a well-developed comedic style. Act seriously when interacting with them. German Airport Security 2


DehumidifierQ – I am looking forward to a lengthy trip planned by our agent that will take us to Paris, Bordeaux, and Monte Carlo. I have a real problem sleeping in dry rooms and I wonder what I should expect from the top tier hotels we are using to help get some moisture in the room at night? Who should I be contacting at the hotel?

A – It is perfectly reasonable to ask a hotel to provide one or two humidifiers in your room. We do this all the time when open windows are not an option. The better hotels will have high-powered, quiet machinery specifically designed for the hotel industry. Your travel agent should make certain this information appears on your guest profile. We think that in-room humidifiers are a good idea even for those who do not feel they suffer from a lack of moisture in a room.

One way to combat dryness is to fill up the bathtub in your hotel room or cruise ship cabin in the early evening. As the water evaporates it will help to moisturize  the room and your skin.

If you are staying at any of the top-level chains such as Peninsula, Aman, Fairmont, Four Seasons, Ritz Carlton, Aman, Miontage, Mandarin Oriental and others, your humidifier profile, once added to your profile, will always be available when you check in. If it isn’t, call the front desk or housekeeping. Sleep well and please tell Paris we love her – and always will.


ca-pisani-hotelQ –  We will be in Venice for three nights before taking a cruise for a week. We have only been to Europe twice, once on business but we know enough to know what we don’t like – large hotels that cater to tourist groups on the main drag, which in Venice, I imagine, means near Rialto Square. Can you suggest a boutique neighborhood hotel of high quality that offers charm and a less touristic feel?  A place with character is more important than price as we understand prices in Venice are otherworldly in high season.

A –  There are two small hotels we really like. Our first choice is Ca’ Pisani, a 29-room gem in the artsy Dorsoduro neighborhood. The little-known Palazzinag sits in a 16th century building on the Grand Hotel and only has 22 rooms. You will find “tourists” in any hotel as local residents don’t like to pay for accommodations just a pizza toss from their home.

Barcelona is a great place to visit with its great weather, architecture, parks and football team! There are also plenty of restaurants to choose from but it’s hard to know which are the best, so I’ve put together a small guide on my top paella in Barcelona.

Just like with any City, Paris isn’t booming with nightlife across the map. Where you end up partying can mean the difference between a disappointing bus ride home right after sundown, a headache and sleep debt the day after, and anything in between. Where you go depends on who you’re, with and what you plan on achieving, you can also check in or else visit for more ideas.

For the most part, Paris’ best places to frequent, after the sun goes down, situate in its northern districts. No matter what you’re looking for, you’re sure to find it there. Being a large city, the northern portion of Paris is broken up into several districts, each of which tends to have its own “theme,” per say. If you are finding for Topless waiters in Melbourne then do visit us.Else you can have more fun with telefonsex mit cam.

If your idea of fun is partying all night in Toronto on Canada Day, New York on the fourth of July or any major city throughout Germany during Oktoberfest, you may want to check out Pigalle. Pigalle is filled with great bars and even greater crowds. It’s also filled with sex and those who like to party a bit more than the next guy. It may not be the place to go for a quiet date, though it may appeal to the younger crowd looking to hop from bar to bar, drinking all the while. No doubt then, that Pigalle is a cornerstone that makes Paris’ nightlife pretty charming.


Zika CDC Travel Alert

The Zika virus is spreading rapidly across South America, the Caribbean, and portions of the southern United States. Zika is a mosquito-borne viral infection which is transmitted by the same type of mosquito linked to dengue and chikungunya.

The World Health Organization (WHO) declared a state of emergency this week and the Centers for Disease Control (CDC) has issued a travel alert for those traveling to affected regions. The water softener market seems to be deluged right now with various products all claiming theirs is the best shower water softener on the market. How do you know which one is really the best? The answer to this question will vary from person to person. What might be best for you is going to be the total opposite of what best fits someone else’s needs. Various elements from the price of the pelican water filter to the efficiency and effectiveness of the unit all play a critical role in determining which water softener is best for you and your family.

When it comes to water softener for the whole house, the most popular choice is the Whole House Salt-Free Water Softener from nuvoH2O. A model like this unit softens water at its point of entry, which means water is softened before it makes its way into your home system. This is an effective model for two reasons: it makes sure all the water that comes out of all your home’s water lines and faucets are softened, and it also makes sure all your pipes are completely protected from the effects of hard water. If you have a bigger home, however, such as one with up to three bathrooms that supply water to the household, you can’t just use any water softener. You have to choose one that can meet the demands of three bathrooms. One such option is the Pelican NaturSoft Salt Free Water Softener for 1-3 bathrooms, although this comes with a price.

However, please be sure to advise your clients of the following facts, to help them make their travel decisions:

  • Symptoms can include mild fever, rashes, conjunctivitis, muscle or joint pain and general feeling of illness that begins 2-7 days after infection.
  • Four out of five people who are infected have no symptoms at all.
  • Recent studies show there is a correlation between the disease and increased number of cases of  microcephaly (reduced brain size) in unborn babies.
  • If you are not a woman of childbearing age who is pregnant or trying to get pregnant, the Zika virus is unlikely to cause you any serious trouble.
  • Zika virus usually remains in the blood of an infected person for about a week. The virus will not affect a baby that is conceived after the virus is cleared from the blood.
  • Zika cannot be transmitted through the air, food or water.
  • There have been no deaths so far attributed to the Zika virus.

Infected persons are advised to  drink water and rest. Hospitalization as a result of Zika is extremely uncommon. In Brazil the current spread of Zika virus is mostly concentrated in the Northeastern states, especially Pernambuco state.

Areas to the south such as Rio and Sao Paulo are currently much less affected. Very few cases have been reported in the Amazon and Foz do Iguaçu.

Nevertheless the precautions for travelling to a region with mosquitoes are important:

  • Use plenty of mosquito repellant.
  • Stay in places with air conditioning or that use window and door screens to keep mosquitoes outside.
  • Sleep under a mosquito bed net.
As of February 10, 2016 – this is the best summary we’ve found of information travelers need to know: (Source: Edward Hospital, Naperville, Illinois)

UPDATE: The Illinois Department of Public Health (IDPH) has advised that, while the primary mode of transmission for Zika virus is from the bite of an infected mosquito, there are at least three cases of possible sexual transmission of Zika virus.

According to the CDC:Zika 3

  • Sexual transmission of Zika virus from infected women to sex partners has not been reported.
  • We do not know how long Zika virus remains in semen.
  • Men who live in, or have traveled to, an area where Zika virus transmission is ongoing and who have a pregnant partner should not participate in sexual activity or should consistently and correctly use condoms during sex throughout the pregnancy.
  • At this time, the CDC does not recommend testing men to determine the risk of sexual transmission of Zika virus.
  • The IDPH recommends doctors offer to test pregnant women who are not showing any symptoms of Zika virus infection within 2-12 weeks after they have returned from travel to affected countries.

When a virus with the potential to cause serious complications starts to spread, especially one that’s not familiar, it can be unnerving.

Zika virus is one of those. Most of the time, people contract the virus through mosquito bites. According to the Centers for Disease Control, the most common symptoms of Zika virus disease are fever, rash, joint pain, and conjunctivitis (red eyes). People with this illness are not usually very sick, and symptoms disappear after several days to a week.

However, Zika virus may cause some sobering problems, such as Guillain-Barre syndrome and birth defects.

Zika virus has been on the radar for some time. It was first isolated from a monkey in Zika forest in Uganda in 1947. In May 2015, The Pan American Health Organization issued an alert about a Zika infection in Brazil.

Recently, the World Health Organization announced the Zika virus was a public health emergency of international concern. In a statement on its website, the organization said the best ways to prevent the spread of the virus “are the control of mosquito populations and the prevention of mosquito bites in at-risk individuals, especially pregnant women.”

The American Red Cross has asked people to hold off on donating blood for 28 days if they’ve been to a Zika-infected area.

One thing that isn’t a concern in the Midwest in February: mosquitoes. However, warm weather is coming and knowledge is a powerful prevention tool. Here are some important facts about Zika virus:

Who is at risk for contracting Zika virus? 

Most people in the United States will not come into contact with the Zika virus, as pointed out by CDC Director Tom Frieden in an article by CNN. The people who should be most concerned are people living in Puerto Rico, the U.S. Virgin Islands, Caribbean or Pacific territories, and Central and South America.

Because the Zika virus may cause birth defects, the CDC has warned pregnant women to avoid those areas, and if they’re there, to take steps to prevent mosquito bites. If you are a woman who is planning to conceive and may have recently traveled to the affected areas or plan to travel to the areas, please contact your OB/GYN physician for recommendations.

How do you get Zika virus? 

Mosquitoes are the primary vehicle. While the virus is mainly transmitted by mosquitoes, it can also spread through sexual contact, blood transfusions and (rarely) from mother to child during birth.

How do you protect yourself from Zika virus? 

There is no vaccine available to prevent Zika from infecting us, so protecting yourself from mosquitoes is your best defense. If you’re in a high-alert location, wear long-sleeved shirts, long pants and insect repellant.

What happens if you contract Zika virus?

The CDC reports that 1 in 5 people who are infected with Zika will get sick. If that happens, you just treat yourself as if you have a flu virus: rest, fluids, pain reliever/fever reducer.

What if I have a vacation planned? 

Think before you book that trip. Check the CDC’s Zika Travel Information.

Now, before you do check, remember that US governmental agencies tend to be ultra-conservative when warning Americans about terrorism or health-related travel.


Osteria Alle Testiere 2Q – Love the site but really wish you would include more unbiased recommendations for restaurants. I am not sure that some of the “critics” are willing to pay for fine dining on vacation.

We will be in Venice in July. We’re working with a fine agent but she does not seem to have any interest in recommending an excellent restaurant in the city. Can you point us in the right direction for a non-tourist restaurant that might result in a truly memorable meal? Also wondering best way to book it. Do we just go online?

Venice Osteria Alle Testiere 1A –  Venice is a tough food city because it is so easy for the owners/chefs to simply cater to tourists and fill their seats each night. But there are several excellent restaurants, some of them new, that cater to locals as well as the sizeable number of Italians from “the provinces.”

The current best restaurant in Venice is Osteria Alle Testiere on Calle Del Mondo Novo.  There are only nice tables and two seatings each night. Chef Bruno Gavagnin’s fresh local fare has impressed food critics worldwide – at least those that can score a table.

Venice All ArcoThe best way to get a reservation at a top-level restaurant is to have your agent use her On-Site Italy office, the same ones doing your trip operations, to secure the reservation. Local offices in Italy that work with the major consortiums have local contacts that can get you otherwise impossible reservations. Do note that, as a rule, most gourmet restaurants in Europe have little interest in increasing their number of American diners.

Venice La Zucca  AXLet us recommended several other top tables in Venice. We swear by each of these:

La Zucca

Da Ivo

Da Fiore

All Arco


India ITC Grand Bharat Hotel BQ –  We’re planning a getaway to India and want to stay for a few days in the area of the Golden Triangle so we can take day trips to both Agra and Jaipur. From there, we really want to do one, or possibly two, of the best luxury trains within the country. Can you please recommend a hotel for us in the Triangle and one or two of your personal favorite train experiences in-country?  Thank you in advance. This is rapidly becoming our favorite travel site and so nice that we are not bombarded with phony deals and come-ons.

A – Have your agent book you into the ITC Grand Bharat, a 100-room masterpiece located in Gurgaon, just between both Agra and Jaipur. THis is an elegant resort with fine services and our general philosophy when it comes to India hotels is “always book the most expensive property.” The rates are high only when they can be justified and demand is great. Don’t do four-star in India. Given all that, you can still book a room here for under $400 per night.

In terms of trains, there are several excellent options. Make certain that your consultants works with one of the two or three top Indian train specialists on earth, hopefully someone based in London or India.

India Palace-On-WheelsThe Palace on Wheels has 14 salons named after the provinces of Rajasthan and is considered one of the world’s top five luxury trains. It features two restaurants, a spa,internet, live music, and good security. It travels cross-country so you may not find matching dates and a trip length and suits your needs. It also travel in a metro cities like Mumbai, Pune, Nashik for which best sites can guide for best tour or hotel selection.

India The-Maharajas-ExpressThe Maharajas Express is the most expensive, most costly, and, some would say, the most luxurious of India’s top trains. It offers several itineraries including a hugely popular trip between Delhi and Mumbai. Think direct dial TV, all things wi-fi, individual temperature controls that actually work, and in-suite bathrooms.

You might also consider the Royal Rajasthan on Wheels a luxury train that visits important destinations in Rajasthan and Agra.

India The-Golden-Chariot

These luxury trains offer one week programs to India’s southern provinces round-trip out of Bangalore. We do want to caution you about trying to do this kind of trip without having a travel advocate to coordinate.


Mexico Cenotes 2Q – We are committed to taking our two boys, ages 11 and 13, on a family tour that will take us from Mexico City to the Mexican Riviera with a fair amount of time in central Mexico. We certainly would not drive and we would want to be in the hands of the best drivers and guides. We’re looking for something private – not interested in group tours at all. I’ve been all over the internet and ended up more confused than enlightened. How do we go about getting this done so it is an incredible experience. Could you help us?


A – We can – but so can any of the better professional travel consultants located in your area. There is a great deal in Mexico that appeals to high-end families who have the good sense to bring their kids to the country. Think about the kids swimming in cenotes, or natural wells staying in some mexico villa rentals, or the family doing a private boat ride through the Celestun Biosphere Reserve. In Mexico city, kids love to be taken to one or two of the better churros shops.

Work through your travel consultant. They may have a relationship with Journey Mexico or Artisans of Leisure. These excellent companies specialize in working with your consultant to create truly customized vacation programs in different cities as Phoenix, since there are great places to rent for this, using pheonix vacation rental management company that manage all this properties. Our feeling is that these are the only two options you should consider – they are that good. We might also suggest that you re-think including the Mexican Riviera. The boys can always go to a resort on another trip – seek out the hidden Mexico and you may well have your expectations exceeded. Interview your consultant before committing to work with them to make certain they are aware of one or both of these Mexico specialists.


Q –   This Zika thing is scary, especially since we’re scheduled to spend the week  at the Four Seasons Nevis, one of our favorite resorts, a place we’ve enjoyed a half dozen times in the past. My wife and I are in our fifties and forties (you can guess which is which) and, unless I am totally clueless, I don’t think my wife wants to go beyond our current three children. If she is pregnant, our marriage is in trouble.  Given all of that should we still give pause? Any updates since your initial entry on this subject? 

A –  The update would be that while the disease is approaching epidemic proportions, the risk factors are clearly limited to pregnant women and those who intend to become pregnant. The vast majority of travelers who are bitten by a mosquito carrying the virus will feel a bit off but will recover quickly. They will then be immune from catching the virus again. Given your profile, we certainly think you should do this vacation. The Four Seasons Nevis is a perfect spot for gofers, tennis players, and lovers. Nevis, as you know, is accessible by boat from St. Kitts and the small island is home to some lovely people and small hotels that were once main houses on the former sugar plantations. This is the island where Lady Di went to hide out when things with Charles were not going well.

Sunshine's Shack BXAs a “regular” you must be familiar with Sunshine’s Shack, on the beach just off resort property. The spiny lobster and grilled shrimp served by Mr. Sunshine, and the infectious reggae music make this a favorite hang-out for those wishing to break away from the 4S poshness in favor of something authentically Caribbean.


Germany Castle AXQ – We were out to dinner last night with two couples at Nomad.PDX here in Portland and a fascinating topic came up that I wanted to share with traveltruth. Our friend, the radiologist, asked us how we would respond to  the question “What is the Best Country in the World”. That led to a conversation that lasted almost two hours. It was a 15-course tasting menu so we had lots of time to talk. I promised I would ask you to answer the same question.

A – We would answer New Zealand – for the people, the values, and the incredible scenery. Australia, Italy, and France would follow closely.

But ours is apparently a minority opinion. In fact, The World Economic Forum in Davos, Switzerland has recently tackled this question in a joint study between the University of Pennsylvania Wharton School of Business, RAV Consulting, and US News & World Report. They asked the question of over 16,200 business leaders and frequent world travelers. The Top Three were:


# 2 – CANADA


But no worries – Trump is going to fix the order of things when he gets in and he knows “the guys from Wharton.” Look for the US to be at the top of the list next year. Except what do we do about Norway and Sweden?

Click here to read the lastest spyderco tenacious reviews by C.Knives.


Zika Virus 1Q – I am just hearing about this Zika virus on the news. It sounds pretty bad and absolutely awful for pregnant women. We’ve booked a vacation in Puerto Rico in 30 days and I have some concerns as I suppose my girlfriend, and soon to be fiance, is in the “pre-pregnancy” stage of our relationship. Is there anything we should do to prepare or should we seriously consider another destination? We know you are not doctors so pointing us in the right information direction would be most appreciated. Can we get our money back at this stage?

A – We are getting many questions about the Zika virus. Your travel consultant should be discussing this with you in terms of specific recommendations to get a refund should you cancel. Your travel insurance may cover your expenses so that you can travel to the Cape May rentals with liberty.

Puerto Rico is certainly an area that pregnant women and “women who are trying to become pregnant” should avoid right now. We think that there are serious questions involving ports in the Caribbean, travel to East Africa, and portions of Mexico. For the best information and latest updates you should be in touch with your physician or the closest tropical medicine clinic.

The disease is not treatable and is spread by mosquitos. You will need to wear some protective clothing and use deet-based mosquito repellent. While we don’t advocate that everyone cancel travel to the Caribbean, we do think that a knowledge of the disease and how it is spread, as well as protective measures to take, should be required of all travelers planning to visit Brazil and those countries in Latin America and the Caribbean where the Center for Disease Control is reporting outbreaks.

Take this threat seriously even though the odds of contracting the virus are still low. Do not trust the information you get on this subject from folks like us or anyone connected with .selling travel for a living. Last week the New York Times contacted three major cruise lines to inquire about any port changes or policy changes in reaction to this outbreak., The Times reported that not one of the spokesmen for any of the three lines had ever heard of Zika.

We think you should seriously consider putting off this vacation unless you can seek expert medical advice within the week. Why go on a beach vacation if you have to constantly be watching out for attacking mosquitos? Try Iceland.


Le Relais ChristineQ –     Since the attacks in Paris, we’ve changed our vacation plans from Ireland to France, our token measure of support for the French. We’d like to see if we could spend no more than $600 per night at a boutique property on the Left Bank that will put us close to the city’s best cafes and bakeries. A recommendation would be appreciated. The internet reviews are all over the place and we suspect  you have a favorite or two.                                                                                            

A – Try Le Relais Christine, a former small monastery located on a quiet side street in the high-timed St.-Germaine-Des-Pres area. Lots of nearby cafes and interesting boutiques and you are just across the Seine from the Louvre.

Hotel Espirit Saint Germaine ParisOur personal favorite is the Hotel Espirit Saint Germain, our home away from home in Paris. Think 28 rooms, perfect location, cozy fireplace, and a really warm welcome. Just keep this one to yourself. Oh, and right around the corner is the emporium of Gerard Mulot, the reigning king of macaroons. Enjoy them with a complimentary glass of something in the hotel’s living room.             


eTIHADQ – Interesting discussion with friends last night about which of the world’s airlines is considered to be the best within the travel industry. Realizing this is subjective, wondering if you might care to shed some light on this? Appreciate your approach. Lots of food for thought – and dinner conversation! 

Etihad First ClassA – Surprisingly, there is s real consensus regarding the top three or four airlines in the world and one of them is generally considered to be the best of the best. That would be Etihad, based in Abu Dhabi. Three of the remaining four are also airlines based in the Middle East.

Airline ratings are less subjective than you might imagine. Careful records and analysis are kept regarding every aspect of an airline’s operations. This includes passenger service, seating/comfort, safety, cleanliness, food, schedules, aircraft conditions, home airport, partnerships, and financial stability.

We are working on producing an up-to-date ratings list of the world’s best airlines in all classes of service that will be specifically dedicated to non-business travelers. When completed, these ratings will appear on

There are concerns among many of the world’s airlines that certain carriers are being heavily subsidized by their governments in the United Arab Emirates corridor. This is clearly reflected in the ratings but it would be a mistake to assume that service ratings are simply a reflection of financial strength.


NomaQ – My husband is an excellent chef and a real foodie – but only a few of our friends in Manhattan really know this. He will turn 60 in February and I want to arrange to fly him to the best restaurant in the world. I really don’t care about favorable weather as this will just be a long weekend, somewhere on the planet, dining in the world’s top dining room. So how do I set this up and where will it be?

A – Right now, that would be NOMA in Copenhagen. But you will need to hurry up as NOMA will be permanently closing at the end of 2016 so Chef  Rene Redzepi can open a new, somewhat larger “urban farm” in 2017. Have your travel agent book the entire stay in Copenhagen, stay at the best hotel;, and have the On-Site, together with the hotel concierge, figure out how to get you in. These are sime of the toughest restaurant seats in the world to book so get started on it right away and don’t commit to air or hotel until NOMA is confirmed.


WQarsaw H15 Boutique HotelQ – Visiting relatives in Warsaw in spring. Is there a small, boutique hotel that is well-located and has less than 50 rooms? We can’t stand the chains or the larger hotels. 

A – Try to book the H15 Boutique Hotel on Poznanska 15. This new property just went through a five year renovation. It was formerly the Soviet Embassy and the Nazi Party Headquarters. Pleasant dreams.


Hotel Check-in BQ – Y’all lost me a few weeks back. My wife and I have been huge fans of both this site and the information you provide for the past five years. We’ve used your information in our travels and passed it on to friends. But you just about lost us with the idea that anyone who actually knows what a hotel room costs is paying “too much.” Can you just touch on that one again?

Hotels Booked OnlineA – Sure. And thanks very much for your time on traveltruth. It is good having you visit from time to time. When you look for the best rate for a hotel you are looking at three possible sources: A so-called OTA (online travel agency) like Expedia, a travel agent, or, perhaps, the hotel on its own site. In most cases, they are working under rather strict rules that mean that you will find the same pricing from all three sources. Certainly, no hotel in its right mind is going to allow an internet site to charge less than it is charging on its own web site and then turn around and pay the OTA a commission as well.

But there is a fourth way to book a hotel and that is the method that will get you the lowest rate virtually each and every time. Hotels in major cities and locations around-the-world are willing to offer special, lower-cost, contracted rates to key travel agencies and tour planners within their own country. These rates are highly confidential and may only be used when they are included in an itinerary. Your travel agent will work with an On-Site office wherever you are traveling abroad who will be able to package hotel rates that are simply unobtainable online or in the States. The price is not broken down as that would reveal the confidential tariff. So, the way to get the lowest rate is to have it be a part of other services you are receiving where the lower hotel rate can be included in one lump sum. It is absolutely true that if you know what you have paid for a hotel room you have not received anything like the best rate. Hope this helps. It is a bit counter-intuitive.


Travel LeadersQ – My new agent belongs to something called Travel Leaders. Any good?

A – Travel Leaders is the largest network of travel agents in the United States. They have offices in 41 States. With 4,000 member agents, some are better than others. But you can trust their pedigree and credentials and know that they are well connected. They have won numerous awards, have grown quickly under enlightened leadership, and they offer full-services in the traditional travel agency model. No red flags here.


Lapland at night  AXQ – We’ve reached a point in our lives where we have the income to travel anywhere in the world and to do it in some style. But we’re relatively young and we have two girls ages 11 and 14. Given our age, we want to try to see places in the world that might really appeal to our girls while providing the family with the opportunity to walk, see animals, and experience cultures different than our own. But for the next several years, at least, the focus is on our girls. Any suggestions from your team would be really appreciated.

A –  There are lots of suitable responses but here are some of our personal favorites:

Lapland – Incredibly beautiful snow-filled villages, the northern lights, sledding and other winter sports. Great for the pre-Christmas vacation.

South Africa Safari – A bit of Cape Town followed by a family-friendly safari experience taking in Kruger National Park. This can be followed by a flight over Victoria Falls. Unforgettable.

Sicily CefaloSicily – Not on everyone;s radar -but the kids will love the food and Sicily has awesome beaches. Try staying at Cefalu where you can take hydrofoil boats over to the lovely Aeolian Islands.

Other options you might consider are New Zealand, with many outdoor options and a generally kid-friendly populace, and the Lake Districts of Italy or Switzerland.

Which of the above we would recommend would be heavily influenced by the specific period of time you would like to be away. Make certain that your consultant understands your priorities for this series of journeys. Knowing that this is primarily for the girls, will heavily influence the decision-making process.


Taj Mahal in Distrance SlumsQ – As we work on our future post-retirement travel plans, two things are clear. We want to see some of the world that we’ve missed out on all these years, and we want to stay in touch with traveltruth to help us make plans that will not disappoint. Could you give us a quick list of the most overrated popular destinations that you think we might want to miss?

A – Congratulations on your coming retirement. When ours comes, it is likely we will stop traveling. But then again, we always seem to do things in reverse.

stonehengeIt’s a challenging and quite subjective question. We prefer saying there are some places we would recommend you place on the back burner. Here is a quick list of places well worth avoiding in lieu of much better, more authentic  options:

Athens   –   The Spanish Steps in Rome   –  Stonehenge   –   The Leaning Tower of Pisa   –   The Taj Mahal   –   Frankfurt   –   Loch Ness   –  Buenos Aires   –   and virtually every Caribbean Island on the cruise ship itineraries.


Hipmunk logoQ – My boyfriend and I are starting to plan three trips next year, two of them overseas. To start looking at flights and hotels, which of the apps. do you think is the best for our initial; searches?

A – That is a question we got a lot from travelers who have been dumbed down by smartphone use. The first thing we would do is discuss our plans with an expert in the field – you know, like an actual human. But we know you won;t take that advice so we will answer your question by suggesting you begin with You will find excellent flight and hotel information displayed on a visual timeline. Many of the travel pros use it. But remember, it will, like all other travel display web apps., only show you listed prices and so-called deals that anyone can get. Consortium negotiated hotel and air rates with benefits will never be listed as they are considered to be confidential. You will need an agent to get access to those rates.


air-nz-premium-economy-2Q – Remarkable site but, perhaps, I can challenge you with a pressing question involving our planned trip from southern California to Sydney, Australia. I won;t spend the money for First or Business Class seats, but I might be willing to fly that distance in Premium Economy. But I would want to know that if I spent the money to upgrade from regular economy, where can I sit to guarantee that the person in front of me will not put his seat down into my lap. Also, how do I really know if I am receiving favorable pricing on that route. I’ve been on one or two of the frequent flyer sites but they’re a bit nerdy and mostly deal with flying squirrels trying to save as many of their nuts as possible.

Oh, one more thing. My wife and I are leaving the kids with Grannie. My wife and I will want to cuddle  for at least a portion of the flight. Any way to get rid of those annoying armrests?

A – Our first reaction was to suggest that you charter your own aircraft. But we do have a few serious recommendations for you:

For pure service and an excellent flight crew, choose Virgin Australia over Qantas on a non-stop flight. Try to get a bulkhead seat in economy so that no one is seated directly in front of you.

But given your parameters, we might suggest that you look seriously at booking the Premium Economy Spaceseat on Air New Zealand which offers handy connections from Auckland to Sydney.

Air New Zealand is one of the world’s top-rated airlines and it has designed seating that does not allow the person seated in front of you to lean back into your personal space. If you find these seats for just under $3,000 per ticket, we would recommend booking them.

Cuddling is a different story. Air New Zealand has also pioneered the Skycouch, a row of three economy seats with footrests that lift up to form a flexible space for couples who wish to show affection to one another during one of the world’s longest flights.


Hawaii Dengue FeverQ – I have heard from one of my friends that I might want to cancel our Fifth Anniversary trip to the Big Island in Hawaii where I am holding reservations at Mauna Lani Resort. Is there any danger from mosquitoes? I am not sure if I should cancel or just hunker down and bring bug repellent.

A – As we are publishing, there have been more than 100 documented cases of mosquito-borne dengue fever on the Big Island. The vast majority of cases are local residents, many of whom live in more remote areas. But more than a dozen visitors have been affected.

Dengue fever symptoms include piercing pain headache and severe joint and muscle pain. Some sufferers say that it feels as though their bones are breaking. Even mild cases can cause hospitalization. The disease also causes a serious rash and body temperature as high as 104 degrees. The symptoms appear five to seven days after the initial bite.

Dengue Fever has been a problem in several Caribbean islands but this is the first time the disease has appeared in Hawaii. In many third world countries, Dengue Fever goes largely unaffected and is often fatal.

You will be safe if you use serious bug repellent and avoid areas where standing water exists. Walking into areas of heavy vegetation or jungle growth is not wise without proper precautions. With detection, the eventual survival rate is close to 99%.

We definitely think you should go on your trip. But be cautious about any time you may spend in remote areas of the Big Island. Fear nothing at night – almost all of the bites occur during daylight.

Dengue Fever is a subject you may wish to discuss with your travel counselor who can provide some specific advice. If you are headed for an island where Dengue Fever is an issue, we would advise that you discuss it with your physician or local travel health clinic.

We have been particularly concerned about exposure to this disease by guests on the larger cruise ships sailing out Florida to third world islands in the Caribbean. They often sign up for four-wheel drive and other adventure tours that take them into remote areas of the island where the disease may be prevalent. We do not wish to be alarmist, but Dengue Fever is one of those things that is rarely in the news but ought to be considered in making travel decisions.

Don’t let us bum you out on Hawaii. It is one of the world’s great vacation destinations and Mauna Lani is one of our most recommended resorts. Have a wonderful Fifth.


Spain Grenada AXXQ – Our family of  four is looking to do a privately-arranged tour of Spain next year. There will be four of us, including my son and his fiance. Our budget for the trip is around $40,000 and we have about ten days. We have a new travel agent who is recommending a company called Heritage Private Tours. They have a nine-night program in southern Spain that appears to be quite deluxe and includes private guides and experiences. We have no way of knowing if our agent recommended these folks because of some commission deal or if they are really good. Any feedback would be appreciated.

A – KHeritage Tours Joel Zacheep your new travel agent from the Australia holidays. Heritage Private Tours is a company we highly recommended. It is headed up by a former architect and Fulbright scholar named Joel Zach. Joel’s team specializes in high-end, private journeys to Spain, Portugal, Morocco, Turkey and Sub-Sahara Africa. On the program you are considering, you will be exposed to custom-designed adventures that explore Andalusian life in dance along with a team from virginia beach strippers, food, and art. Also, you can check this website for the top 5 male strip clubs around the world.

We use this firm for guests seeking an above-average dose of class and intellect in their travels. You can probably assume that your agent recommended them based on their expertise and not on any commission-related issues. You will not pay more to book this through your agent. It would be appropriate to bring her flowers when you return home – Heritage is that good.


Tuscany Hotel Castello di CasoleQ – We are six friends traveling together to Tuscany next summer. Call us luxury travelers for this trip, a celebration of two anniversaries. We’ve decided that we want to use Tuscany as a base, get a few vehicles, perhaps hire a chef or do some upscale dining, and we would like to do some stops in wineries arriving via helicopter. The problem is we really don’t want to rent a villa so we’re trying to find a hotel that feels like a private villa, isolated yet within driving distance of the towns in both Tuscany and Umbria. We trust this site and look forward to any suggestion you might make. If you can come up with a place that will “Wow” us please recommend the best way to book it directly, or otherwise. Thanks and keep up the good work.

A – It strikes us that you might be extremely pleased with the Hotel Castello di Casole, a 4,200-acre estate in Tuscany perfect for bicycle rides in the countryside, wine tastings (the estate produces several signature wines) or cooking classes. You might even spend an evening in the original Amphitheater listening to a string quartet play under the stars. Tuscany Hotel Castello di Casole 2 Dining Table Outdoors BX

As with all better properties worldwide, you always want to book with benefits through an agency that enjoys a proprietary relationship with the property. You will also be VIP’d that way, given the fact that you have two important celebrations. One caution, this oceanfront property is extremely appealing to small corporate groups so make sure none are booked during your planned stay. The helicopter is no problem but you may have to land several roads over from the actual vineyards.


Airbus A330Q – We have set up a great family vacation to Fiji next September. In looking over the air options, we notice that Fiji Airways is using an Airbus 330, a two-engine plane. Is there any way to fly over on a larger aircraft with four engines? Does the Fiji plane handle turbulence well? My wife is deathly afraid of flying.

A – If you want non-stop service to Fiji from the States Fiji’s non-stop flight out of LA is your best and only option, specially if your destination is Turtle Island. There are some pilots who claim that the Boeing 777, the aircraft often compared to the Airbus 330, has a superior wing design that enables it to handle turbulence better. Try to secure seats over the wing for maximum comfort and bring along a pair of noise cancelling headphones. You’ll be departing just before midnight so do all possible to put the Mrs. to sleep. Have your doc drug her appropriately. And put together a collection of facts about flying including the fact that planes just don;t simply fall out of the air no matter how bad the turbulence may be. Turbulence is annoying but it represents no danger to the structural integrity of the aircraft unless you are flying a single engine prop or a crop duster to Fiji. Thailand holidays are popular for many reasons

You’ll never feel so welcomed at an airport anywhere in the world. How many airports in the world employ a band of smiling locals in floral shirts to serenade you on guitar and ukulele as you pass through immigration, or as you sadly depart for home? It’s a great way to start (and end) your holiday. Once you arrive you’ll see that buses are efficient and inexpensive in Fiji and some Luxury resorts such as Kokomo ( offer transportation from the airport. Your wife will love the place, it’s well worth facing her fears.


Kanda Restaurant TokyoQ – Through a recent merger, I am going to be spending a fair amount of time in Tokyo and environs. In Manhattan, my fiance and I love going out to the best sushi restaurants. I know there is a ton of great Japanese food to be discovered in Tokyo but I was wondering if your food experts know of a place where I might feel comfortable dining alone while having some of the best  food in the city. I guess I am looking for a place where I won’t be stared at (I have red hair).

A – No worries, half the kids under 18 have pink and green hair in Tokyo. It sounds to us that you might really like Kanda. It sits in a plain apartment building near Ropponji Station. The door is unmarked so you might need a local the first time. There is an 8-seat counter that you will find extremely comfortable as you sample the Kaiseki-style menu. Try the kawahagi, a fin fish sushi served with liver. Seriously.


Water  CXX NY Daily NewsQ – Ultra-cool travel site – but no one has written in yet who seems to share my need to feel constantly hydrated while flying those stretch aluminum cans. I have to have water when I fly – lots of it. I just think dehydration is an awful feeling on a plane and its so easy. I used to bring several bottles through the airport (am I boring you yet) but TSA make me empty my super-size water bottle. This leads to my question – is it appropriate, normal, polite, expected that I would keep asking the flight attendants to refill them?

A – You have posed an interesting moral-ethical dilemma. Yes, ask them to refill your bottle from time to time, but since you will be getting up to use the lavatory every hour, carry the bottle up with you so it is easier for them to fill it. Then beware of what you are drinking. If they give you the aircraft’s stored water you very well get sick. Never drink anything but water that you see being poured out of a bottle on any aircraft. The water hose is hooked up to each plane on the ground and the fuel and water tanks are filled up. This is not tap water and the storage tanks may never have been scrubbed for decades. But we do not think you are overstating the need for hydration. We don’t think you’re weird. At least not all of us.


Chase Sapphire PreferredQ –  My fellow anesthesiologists and I have been following traveltruth for several years and all I can tell you is that if you ever want to be put out we’re here to help. The question of which travel-related credit card is best came up last week at our morning meeting. Can you fly any of the major airlines with the Chase Preferred Card which you seem to rate highly?

A –  Dear Docs – nice to know your business meetings center around which credit card will get you the best perks. We like the initial perks that come with the Chase card, the double points on travel and restaurants, the no foreign transaction fee policy, and the sign-up bonus coupled with the waived fees for the first year. But the card is weak on airline partners. The only airlines currently in the program are United, British Airways, Korean Airlines, and Southwest.

If you are after primary mileage perks on the widest variety of airline partners, look at the American Express Starwood Card.



Insurance Travel 1 AXXQ – We are going to be leaving for the Seychelles in six months on a trip booked through GoWay, a company we are working with for the first time. They wish to sell us insurance but before committing, we are wondering what your take is on that subject. We are First Class but definitely not deluxe travelers (don’t know if my terminology is correct) and we’re recently retired from Wells Fargo and ready to do likely two major international trips a year. Do agents make commission on this stuff and do you usually recommend travel insurance to our clients?

A – Our team has strong opinions on this one and we can easily ramble on about travel insurance. So let us summarize our response by offering


Insurance Travel 201 – Each time anyone sells you insurance they are earning a commission that is built into the price.

02 _ Travel insurance is expensive – the cost on many policies is now between 8-10%. If your insurance is 7% or less of the total value of the trip you have gotten an insurance “deal”.

03 – Do not compare policies or look for “deals”. Insurance companies are never on your side. But some have a reputation to maintain and they do not want to lose the business of multi-billion travel agency groups. Your travel consultant should know, from personal experience, which insurer is best for you. If you are using a travel advisor for the first time, test them by asking them to summarize why they recommend a specific company or policy for your specific trip.

04 – As a general rule, avoid supplier-issued insurance. You will normally get better coverage and stronger advocacy from an independent policy. There are many exceptions to this rule and they include AMA Waterways, Tauck Tours, and Disney Cruises and Land Tours.

05 – One advantage of a private versus supplier travel insurance policy is that private policies are age-based, so if you are under 65, you may get far more reasonable premiums than travelers in their seventies or eighties. Supplier issued policies are not age-based so the fees for more mature travelers are figured into the total premium cost.

06 – Check with your home insurance agent to determine your level of insurance when you travel internationally. It’s probably worthless but do check.

07 – If you have Medicare or work-related insurance, we are less likely to recommend the absolute need to take out insurance for travel in the United States.

08 – Unless you are a Bernie Sanders supporter, you likely feel that insurance companies are entitled to make all the money they can. Yes, 8-10% of your total trip cost is rather obscene, but that should not prevent you from insuring travel to Asia, Africa, South America, Antarctica, and southern Europe. If you are traveling in Northern Europe hope that you get sick in Scandinavia. We would never recommend that you travel anywhere outside the United States, with the exception of Canada, without carrying some form of trip cancellation and medical coverage. And if you’re travelling to Asia, and want to visit an island, the use of Borneo Eco Tours is perfect for this since it has insurance cover.

09 – Do not ever book travel insurance on the internet. If you have a claim, your travel consultant can be your advocate if a claim is unjustly denied.

10 – The single biggest financial hit you can get while traveling overseas is medical evacuation by helicopter or medical aircraft. Do make note of how much coverage you receive for this eventuality. If you receive less than $50,000 in medical evacuation coverage, walk away from the policy.


Seats too narrow on airplaneQ –  Given that I am a  multi-state franchise territory manager, I guess you could say I’m a very frequent flyer. As a large man, I’ve started noticing that sometimes my economy seat feels like I actually have a squoosh more room but for the most part, it seems like the seats are getting smaller. I was talking to another frequent flyer on a flight to Minneapolis last week and he swears the seats are, despite what the airlines might say, actually getting smaller. I told him I knew who to ask.

A – The web site, actually studies this stuff and they have compiled some interesting statistics that clearly demonstrate that seats have been getting narrower in the back of the plane.

Airlione Narrow Seats 2In the 1970’s, the average seat width on America’s major airlines was 18″. In the 1980’s, a rather competitive decade for the airlines, seating increased to 18.5 inches. But currently, seat average are down to 16.5 inches of width. Meanwhile, the average male passenger weighed 173 pounds. Today, the average male passenger weighs in at 196 pounds in a significantly narrower seat. So you are not imagining anything.

Airlines in the 1970’s flew at 70% capacity with 17 inches as the average seat width. Today, most airlines are maintaining 85% capacity loads.

Airbus has partnered with the London Sleep Center and determined that an 18 inch seat in coach will actually enable a passenger on a night flight to experience a “53% improvement in overall sleep quality”. As a result, Airbus has been calling for a mandatory 18″ seat width as industry standard.

If you want to understand how this all really works, look at a company called Recaro Aircraft Seating, a major industry player. They claim the airlines have been asking them to make seats that are both smaller and more comfortable. To achieve this, according to CNN, the company has slimmed down armrests to give passengers more room for their over-sized hips and they have moved the literature pocket above the tray table which, at least theoretically, increases leg room. They are also working with a netting material that clings to the body, replacing foam. This creates a bit more legroom.

But, the deal is that airlines can order seating tot heir own specifications and some airlines are more concerned with squeezing in so many seats that comfort is normally unobtainable. We see this on a 777 that is delivered with ten seats across in economy. The airbus 380’s always provide 18 inches of seat width in coach.

So – what to do about all of this. Well to assure the airline’s profits remain healthy we could all go on a nationwide fast and lose 100 or so pounds. But it might be easier to follow the seating charts on to determine if you are flying in a seat that has been designed for maximum profit instead of maximum comfort.


Surfing Goat DairyQ – Really cool site and we love the lack of ads, pop-ups, and other distractions. We’re headed to Maui with our 9 and 11 year-old boys and we want to spend a day or two inland. We’ll be based in a family-suite at Kea Lani but would love just a few specific suggestions. Yes, we have used a travel agent and she has been quite helpful – up to this point.

A –  If you head inland make the Surfing Goat Dairy a planned stop. The kids can pet the goats, you can buy cheese, and get a tour of the farm.To get there. We also like the idea of a day on Lanai for kids. It has none of the commercialism of the other islands and is easily reached by day boat from the Maui Marina. Look into The Feast at Lele, a good quality luau that is less Las Vegas than many. Finally, consider taking the kids on a helicopter tour to Hana-Haleakala to fly over the crater.

With two kids you have likely rented a mini-van. Consider ditching it and opting instead for a convertible big enough for four. If you are doing the back roads of Maui you must be in a convertible or you will be viewed as “uncool”.


Lisbon # 28 TramQ – We will soon be visiting Portugal. We were in our doctor’s office on Saturday and he mentioned that there was a fantastic, curvy, atmospheric tram ride through some interesting neighborhoods in Lisbon. But he he didn’t remember the name of it. He couldn’t remember if it was orange or yellow. Actually, he’s not even sure if it was Madrid or Lisbon – this was about ten years ago. Anyone on your staff who might know about this?

A – Well our first thought was that we hope you are not seeing this doctor for help with memory loss.

You want to catch the #28 tram that runs between the quite hilly Alfama District to the Prazeres Cemetery. This is an old, old route and the cars reflect that. They are painted a bright yellow and have wood interiors. There will be lots of close turns down narrow streets. It’s a great ride and should not be missed by anyone visiting Lisbon.


Apple IpayQ – Although I appreciate that this site deals with upscale travelers, there are those of us in our thirties who can afford to travel well. But to do so, I would want to use my iPhone for payments. It’s just easier. How do I do this?

A – Yes, we understand. Taking a credit card out of your billfold is just so damn time-consuming. If the Apple Pay machinery is working properly, you might save two seconds. Delta Airlines is the only major airline currently on-board with Apple Pay. But you have to access it through their “Fly Delta App” so there goes the two seconds.

We think you will see other airlines quickly following Delta’s lead. In 2016 it is estimated that about 18% of all online airline bookings will be made via smartphone technology. This means that everyone is being trained to squint at flight schedules at fares in the palm of their hand. The airlines love this because it cuts their distribution costs. This is not good news for online travel agencies who, of course, have their own smartphone apps.

The consumer meanwhile will look back wistfully and recount stories for their grandchildren about the time they actually got to deal with a human being when making flight reservations.


lapland 2  BXQ –  I thought I’d reach out to you for suggestions to extend a Scandinavian trip for next summer already booked. We are considering having our kids  fly to Stockholm to meet us and then spending a week in Sweden, just the four of us. We are active, nature loving, travel veterans and usually enjoy avoiding cities and renting a house or cozy inn in a smaller town with easy access to the outdoors. I’m guessing Sweden has neat towns on pretty lakes but I could use a little direction. The alternative, or additional, thought is to head up north to check out Lapland since it is so unique. Our travel time is July 28th – August 6th and we probably wouldn’t want to go more than 2 places in that time. We usually do the travel planning ourselves, how does working with an agent work in terms of fees work out?

A – We think that either destination could work well for six days or so. There are some transportation issues in Lapland, but those can be overcome.

The answer to your question is simple – all of the years that you have been making your own arrangements you have been paying a 10-15% supplement for a travel consultant’s services. It is in everything you ever bought. If you demanded a refund of that money after the booking was made, then you have not been ripped off. Otherwise, you have consistently been charged for services you never received. When we arrange  a tour or a cruise, we have never had to charge   fees of any kind. It is always part of the supplier’s price.

In any other industry we suspect, this would be considered fraud, the idea of being charged for consulting and processing services that the hotel, airline, cruise line etc. never provided. But in travel it is accepted practice. It is one of the industry’s dirty little secrets.

Now there is one exception to the rule above. If you ask us to craft a vacation experience especially for you, using the best available guides, vehicles, and planners, we work with a mark-up in the 30% range. That is rather standard but it often goes higher. But that is only when hours of work are devoted to creating something unique for you and your family.

Lapland is a location where both Sweden and Norway-based travel firms handle arrangements. You can book directly and save some substantial planning fees.

Most of the better travel agencies in the States have consortium affiliations with top-level travel firms in Sweden. They can  create a wonderful private experience based entirely on your likes and dislikes using properties that will please you and one-of-a-kind experiences. But in Sweden, this can get fairly expensive.

Lapland Highlights

This is a remote wilderness stretching north of the Arctic Circle, that is a part of Finland. Lapland has always had an air of mystery about it, not least for its climatic idiosyncrasies—the omnipresent Midnight Sun of the summer months, the perpetual twilight of winter and, of course, the dazzling spectacle of the Northern Lights.

Blanketed with snow from September to April, Lapland is one of our  ultimate winter destinations for families.  Just imagine a vacation where your kids  can visit the official home of Santa Claus, whiz through the snow on a snowmobiles, ride a husky-pulled sled past herds of wild reindeer, then bed-down in an atmospheric ice hotel.

The decision to have a travel agent do personal trip planning on your behalf is a delicate ratio of expertise versus cost. The public is generally unaware of the high mark-up tour operators attach to arrangements for individuals. Tours and packages that reflect group savings can be of high quality while coming in at a substantially lower cost. Your travel consultant needs to be a travel traffic cop – directing you toward the best options for each component of your trip. This is particularly necessary when considering travel to Scandinavia and the areas surrounding the Arctic Circle.

So, bottom line: One of world’s top destinations for families – but comes at a high price for ice.


New Zealand Queenstown Stratosphere Restaurant AQ – We’ve been looking at several ways to do  Australia and New Zealand including cruising on Seabourn or Crystal, or possibly doing a land tour like Tauck’s 20-Day Grand Australia and New Zealand. You seem high on Tauck as a company and wondering what you think of their A/NZ trip? By way of background, I’m a scriptwriter in the LA area and I’ll be traveling with my wife who is a radiologist. Both mid-fifties, not especially well traveled, good health, love walking and seeing as much as possible when we travel. Both into photography and I don’t mean iPhone snaps. Price not really an issue. Mingle well with other humans but like quiet moments. And, finally, as I suspect you have already guessed, really into wine and experiencing some great stuff from both countries, particularly Syrahs. Likely our only trip to this part of the world so we want to choose the best option. Neat site.

A – Short of doing a personalized designed trip, which we would recommend if you were going to be joined by several friends, the Tauck Tour is going to be your best option. You will see far more of each country than you would trying to do a cruise. Sailings that include both Australia and New Zealand need to incorporate several wasted days at sea. Some of the best locations in each country are inland. The Tauck program gives you eight full days in New Zealand and only includes one single-night hotel stay so you are seeing a great deal and not unpacking every night. You will be able to dine by yourselves even while dining in a restaurant with the group. That is an important Tauck benefit. To maximize your photo ops with the disposable camera you use, and to truly assist the Australian and New Zealand vintners with their bottom line, the tour is clearly the better option. If you’re someone who is into the food and scene of Australia, you should try out the Swan Valley Wine Tours. They offer a unique and luxurious way try wine and tour around beautiful vineyards in a limousine.


Seasickness AXX PaintingQ –  I enjoy your site and appreciate all of the valuable information I have encountered! I have not seen any questions on how to avoid motion sickness on a cruise. My husband and I will be first time cruisers celebrating our 25th wedding anniversary. I have heard that motion sickness is not much of an issue on much larger ships, however we will be sailing with Regent. We have upgraded to a room with a balcony in anticipation of this. What steps, if any, would you recommend I follow prior to our departure or even during the trip should I have issues? Thank you for your time.

A – The research shows that a surprisingly large segment of non-cruisers and first-time cruisers see this issue as a real concern. Since 94.3% of first-time cruisers book a second cruise within 36 months of their return, we have to assume that for the vast majority of cruisers, seasickness becomes a non-issue. So please don’t be overly concerned.

Sea sickness is more likely to happen based on your itinerary rather than the design or size of your ship. There is a fair amount of urban myth concerning cabin placement and remedies you can take before hitting the high seas. But the primary determinant of sea sickness is the amount of rough water you will encounter based the time of year and the route the ship will follow. This is where your consultant will be helpful. We like to ease first-timers into an itinerary that is likely to produce smooth seas. You did not indicate your itinerary so we can’t be as specific as we would like to be.

The most important thing to know about sea sickness is that you really don’t need to put up with it if it occurs. Every one of the world’s top ten cruise lines has a fully staffed medical facility. There are shots, several developed in Europe, that the on-board doctor can administer, that will take away that queasy feeling within minutes. One of the reasons these magic shots are available is that no cruise line can afford to have their crew immobilized by seasickness.  Your travel consultant will advise you if your line has the shot available to passengers. Regent Seven Seas does.

We’re not so keen on balconies during rough seas. You are likely going to be better off up on the top deck outdoors. The fresh air will be helpful.

In terms of known itineraries with potential churning seas we can point to any cruise around the tip of South America, cruises out of San Francisco Bay into the Pacific, the area on Panama Canal Cruises where the Gulf of Mexico flows into the Atlantic, and transatlantic sailings during shoulder season.

We do not believe in pre-trip anti-seasickness prep. If you like patching yourself up that’s fine but it won’t do much good. Some guests have success with Bonine, an over-the-counter motion sickness preventative. There are also advocates of ginger in its many forms.  Toast and crackers are fine but we always try to avoid having a cassoulet during seachop.

A lower-deck, mid-ship outside cabin with a balcony is the safest place to be for handling sea turbulence. And yes, although we are strong advocates of avoiding obese mega-ships, with thousands of passengers, larger ships provide somewhat more stability. But don’t read too much into it hat because smaller vessels are more maneuverable.

There are other considerations regarding the manner in which your ship handles rough seas. Will the Captain fully engage bow thrusters should the seas get unpleasant? You would think always but, in fact, these thrusters burn a lot of extra fuel and on some budget lines cost is always a consideration. So just how dedicated your cruise line is to seeing to its guests comfort is an important factor when it comes to smooth seas. How likely is it that the ship you are sailing will change direction or ports to avoid rough seas? You will find a close correlation between customer care and cost.

We were once sailing with the legendary Princess Cruises Captain, John Young.  We hit some strong seas off the coast of Scotland and he came on the ships PA system and explained that:

“Ladies and Gentlemen, you are currently ensconced in the bosom of the deep. And as you may be aware, bosoms tend to rise and fall. So please join me in lying back and making the most of this rare experience.”


Isle of Wright Festival BQ – We won’t discuss our personals but let’s just say that my wife and I remember Woodstock for lots of reasons some of which can’t be discussed on a classy travel Q&A site. Our tie-dyes still fit, well my wife’s does anyway, and we want to try to relive the experience somewhere in the world, most likely Europe. If we have as good a time as we think we will, it may become an annual summer ritual, following the music and the carefree young. Our travel agent seemed lost when we asked the question and we sense this is one trip we ought to handle on our own. But where to go?

Isle of Wright PosterA – Woodstock is going to be hard to replicate, although some of the odors will be the same, and we agree, Europe is where you want to be heading. Specifically, we recommend you find a big and tall shop that will sell you a tie-dye and get yourself to the Isle of Wright Festival. It is held during the second week in June on an island that is just off the coast of England’s Hampshire. Use a reliable British online ticket broker and set up your transportation in advance. We agree, don;t burden a travel agent with this. The fun is in the planning. We figure you are approaching 7o so we hope you will get back to us with an update. You can also check at Lorraine Music for updates about music festivalsIsle of Wright Mud.

Do be careful about the mud that develops whenever it rains during the festival. Best to leave your jewelry at home and bring ear plugs. Seriously.


Whales on Hermanus Beach BXQ – We’ve got the world’s greatest kid. He just won a full music scholarship, saving us four years of college tuition and we want to take him on the best trip of his life somewhere outside the USA. He’s been to London – that’s about it, and his passion is seeing whales up close. Money is really not the issue here, we can go up to $100,000 since it will be our last family gathering before he begins his studies. My wife and I have done a good deal of traveling in Europe, we’ve been to Russia, and I’ve had three trips to Brazil on business. But this trip, I’m thinking just under two weeks, is for Jacob and his passion for whales. I’ve been told we should go to the coast off Cabo San Lucas but somehow that doesn’t excite us and I want this trip to absolutely floor the kid. Love to know what you might recommend.

A – You know, sometimes we offer an opinion and we sense it is correct. Here’s one we know is correct. Forget about Cabo. You will soon reach beautiful Hermanus Beach, considered the optimal whale watching location in the world. To get best unforgettable experience in whale watching maui, visit us. And one of the those options is the best whale shark tour Exmouth. Best of all, the whales are in these waters in the summer. You can spend four nights in the Cape Town area, fly to one or two safari camps, and then, perhaps, go up to Victoria Falls for a night or two. Then fly home out of Johannesburg. This will be one of his life’s most memorable journeys. We promise.


A&K Land Rover Vacations 1Q – Hello. I’m an off-road enthusiast. My wife and I drive a Jeep Cherokee and we’ve had it on just about every hill in Arkansas we can find, we got our car in a great used car agency call Autozin, if you want an adventure car make sure to buy the correct vehicle. A buddy of mine told me that you can now do touring by four-wheel drive and see some really neat parts of the world in luxury. I’m a redneck but I’m also a CEO so I love nice things and I prefer to see the world on my own terms. I’m starting to slow down a bit and will retire in the next 24 months, so if I can get in some fun driving while seeing a bit of the world I’m all in and I know my wife would love it. How do I go about this and what’s the best company to use? I would use an agent since it sounds as though I’d be paying for one anyway. I am really wondering if we can see some of the world on a genuine off-road experience. I do promise to leave my shotguns at home. Appreciate your information and advice. We are your dependable auto transporters company and can provide you with a full range of options to ensure you are provided with quality service and experience to suit your needs. Whether you are relocating, purchasing a new vehicle, or shipping a show car, our diligent team will make sure that your vehicle transport is done with the utmost care and integrity. We have all cars as per the standards of  Techrogers. All car shipping companies will provide a shipping report before and after the car is shipping. The purpose of the shipping report is to note down the condition of the car before and after it has been shipped. It is important you take note of any discrepancies when they write the shipping report as it’s the only document that can prove the condition of your car before it’s being shipped. There is a lot of difference between shipping cars and other kinds of cargo. When you ship cars, there are many things that you need to keep in mind. To begin with, make sure that you have all the documents ready. You will need the original purchase papers of the car and registration papers. You will also need to keep a check on the emission standards of the destination country. Different countries have different emission cut off values. You can find out all details about the preparations that you need to make regarding international car shipping by hiring one of the worldwide shipping companies that are knowledgeable in the task. You need to make certain choices when you require international car shipping. Firstly you need to decide on the mode of ocean transport. You have options such as Roll in Roll of shipping, container shipping and open shipping. Costs vary between the options. The cheapest is open shipping. However, this is also the riskiest. Container shipping is safest. Roll in Roll off is the most convenient but the car can sustain minor scratches. However, it is safer than open shipping and more cost-effective than container shipping. The cost shoots up if you wish for an individual container for your car. The first reason is that you can get a number of options with regards to the kind of cars you can buy. This means that you can go to one place and find the vehicle you are looking for instead of having to go to a number of people’s houses to see if they may have a car that would suit both your pocket and your needs. This makes finding the right car a lot easier and a lot faster since there is a lot less travelling involved. You can read more information about the Dodge Dealership near me. Getting finance is easier at car dealerships. The car dealerships will have contacts with the relevant loans companies and banks and will be able to help you to get a loan to buy the car that you end up wanting to buy. This means that you do not have to try and get a loan on your own, it is all taken care of for you.